Microsoft-recommended solution reduces
troubleshooting of Microsoft Teams Room issues from hours to
minutes with end-to-end visibility of devices and the surrounding
network infrastructure.
ORLANDO,
Fla., March 27, 2023 /CNW/ - Martello
Technologies Group Inc., ("Martello" or the "Company") (TSXV:MTLO),
a leading developer of software solutions that optimize the
Microsoft Modern Workplace, announced today at Enterprise Connect
2023 new Microsoft Teams Room monitoring and analytics capabilities
in Vantage DX V3.10. The solution can now deliver end-to-end
visibility into the performance of any number of Microsoft Teams
Rooms and devices to improve the hybrid meeting experience. Vantage
DX is the only comprehensive, out-of-the-box performance monitoring
solution for Microsoft Teams. Martello is providing demos of
Vantage DX at Booth #1004.
Microsoft Teams Rooms facilitate better meeting experiences in
today's hybrid workplaces. They deliver inclusive meeting
experiences that put in-room and remote attendees on an equal
footing, with high-quality audio and video devices to help everyone
be seen and heard, regardless of location. Microsoft Teams Rooms
represent an investment not only in technology but real estate and
are often used by VIPs in mission-critical meetings. More than 60%
of the Fortune 500 have already chosen Microsoft Teams Rooms to
connect internal and external stakeholders across the hybrid divide
and according to Microsoft, there are more than 500,000 active
Teams Rooms devices, up 70% year over year (January 2023).
As Microsoft Teams Rooms become a critical part of the hybrid
meeting technology stack, managing them for optimal performance is
challenging for IT and audio-visual (AV) teams. The number of
Microsoft customers with more than 1,000 rooms has doubled, which
means thousands of devices and the network infrastructure they
operate on must perform optimally for meetings to run smoothly. IT
teams can spend hours trying to find the root cause when there is a
problem with a Teams Room meeting.
Martello Vantage DX improves Microsoft Teams Rooms Management,
reducing the time spent troubleshooting problems from hours to
minutes. The solution can also position IT and AV teams to
proactively detect and fix problems before they can impact
meetings. Vantage DX 3.10 brings new dashboards to simplify the
management of Microsoft Teams Rooms with the following
capabilities:
- Know if an MTR is performing poorly – before users
complain.
- Ensure your MTR devices are working optimally - know if a
device is actually online or requires a software update and quickly
troubleshoot issues.
- Streamline MTR management to reduce time spent troubleshooting
performance and redirect IT resources to where they will have a
greater impact.
- Know which of your MTRs are the busiest and closely monitor
them for performance.
- Deliver maximum ROI on your MTR investment and ensure VIP
meeting satisfaction.
Vantage DX customer Unum is an American Fortune 500 insurance
company. A distributed global organization with a hybrid workforce
of 14,000 employees, Unum has chosen Vantage DX to stay ahead of
issues in the network infrastructure that will negatively impact
their employees' Microsoft Teams experience, including their 190
Microsoft Teams Rooms: "Vantage DX has made it significantly easier
for us to monitor all of our Teams Rooms. Instead of having to use
five different tools to monitor different aspects of the rooms we
now have a 'single pane of glass' to monitor them", said
Joshua Snipes, Collaborative
Technologies Engineer at Unum. "The ability to correlate issues and
root causes from a single platform showing us device and peripheral
health, Room call quality, Teams service health from Microsoft, and
license status all in one location is huge. The icing on the cake
is that Vantage DX can generate alerting - no more blowing up your
inbox with alerts coming from multiple different sources."
"Our customers can depend on Vantage DX as they deepen their
investment in Microsoft Teams capabilities, including Microsoft
Teams Rooms", said Rob Doucette, VP
Product Management at Martello. "Microsoft Teams is a key engine of
productivity in many organizations globally and the latest release
of Vantage DX is yet another example of our commitment to giving IT
teams the tools they need to ensure the network and IT
infrastructure supporting Microsoft Teams works reliably to keep
users productive".
Martello is a Microsoft Partner and its Vantage DX software is a
Preferred Solution on the Microsoft Azure Marketplace.
Learn more about Vantage DX for Microsoft Teams Rooms:
- Unpack the 5 Reasons Why Monitoring Teams Rooms is Hard in the
Modern Workplace:
https://martellotech.com/blog/5-reasons-why-monitoring-teams-rooms-is-hard-in-the-modern-workplace/
- Learn How to Deliver Better ROI on Your Microsoft Teams Rooms
Investment:
https://martellotech.com/blog/better-roi-on-your-microsoft-teams-rooms-investment/
- See How Vantage DX Transforms Microsoft CQD data into
actionable monitoring insights: https://youtu.be/RN5f-bbBguk
- Leverage Microsoft Teams Rooms Management to Maximize your ROI:
https://martellotech.com/use-cases/microsoft-teams-rooms-management-to-maximize-roi/
- Simple Steps to Troubleshoot Teams Rooms Devices with Vantage
DX:
https://martellotech.com/blog/simple-steps-to-troubleshoot-teams-rooms-with-vantage-dx/
About Martello Technologies
Group
Martello Technologies Group Inc. (TSXV: MTLO) is a technology
company that provides digital experience monitoring (DEM) solutions
to optimize the Microsoft Modern Workplace. The company's products
provide actionable insight on the performance and user experience
of cloud business applications, while giving IT teams and service
providers control and visibility of their entire IT infrastructure.
Martello's software products include Vantage DX, which provides
Microsoft 365 and Microsoft Teams end user experience monitoring
and optimization. Martello is a public company headquartered in
Ottawa, Canada with employees in
Europe, North America and the Asia Pacific region. Learn more at
http://www.martellotech.com
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This press release does not constitute an offer of the
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"1933 Act") as amended, and may not be offered or sold within
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SOURCE Martello Technologies Group Inc.