Latest version of the Appian AI Process
Platform fuses Generative AI and process automation, supports
complex casework, and empowers business users with data
insights
LONDON, March 6, 2024 /PRNewswire/ -- Appian (Nasdaq:
APPN) today announced immediate availability of the latest version
of the Appian Platform. The release introduces the new generative
AI prompt builder AI skill, which lets users easily leverage
generative AI in a secure and private AI architecture that
accelerates their business processes. The release also introduces
Appian Case Management Studio, an AI-powered case management
designer with out-of-the-box modules to quickly launch apps for
complex casework. The new release also enhances Appian's Data
Fabric Analytics across the Appian data fabric, empowering every
Appian user with a powerful AI-assisted business intelligence
capability.
With the new generative AI prompt builder AI Skill, users can
harness the power of Appian's private generative AI to apply within
their process automations. Using Appian's AI Skill Designer, users
leverage generative AI by providing business context to an embedded
large language model (LLM) that automates business work, such as
content summarisation, content generation, customer and employee
communications, and more. Using Appian's low-code design approach,
building these new generative AI skills is fast and intuitive.
Users are able to walk through a simple design experience and are
able to immediately test the AI Skill in-line for instant
validation.
Case Management Studio is designed to empower users to
rapidly build custom case management solutions on Appian. With its
intuitive no-code tools, drag-and-drop form modification, and
simplified data modelling, this case management as a service
(CMaaS) approach allows users to swiftly launch apps for
complex casework. Advanced AI and automation capabilities
assist at every stage of the case, helping business users
streamline their workflows by managing routine case management
tasks, such as case summarisation, case linking, and
AI-powered search and duplication resolution. Case Management
Studio also solves operational problems by connecting departments,
identifying existing inefficiencies, and providing business leaders
with automated insights for continuous process improvement.
Additional new capabilities in the latest release of the Appian
Platform include:
- Data Fabric Analytics. Data Fabric Analytics offers
enhanced business intelligence reporting for every Appian user.
This dedicated reporting space is now generally available (GA),
marking the end of a successful preview release. Users can now
utilise Data Fabric Analytics to dig into data using AI generated
insights to identify patterns, and summarise findings.
- Streamlined RPA for faster end-to-end
automation. Robotic tasks can now be directly executed
from an Appian process model, eliminating the need for additional
integrations. The enhanced operations console ensures operations
personas can effortlessly monitor robotic task executions and
vitals.
- Ability to leverage popular plug-ins directly inside Appian
Portals. Features like rich text editors, Google Maps, and ESRI
ArcGIS Maps can now be seamlessly integrated into portals,
providing customers with enhanced user experiences.
- FedRAMP certification for Appian Portals. FedRAMP
certification is the gold standard of security and risk assessment
for cloud technologies and federal agencies. Achieving FedRAMP
certification makes Appian Portals a trusted choice for federal
agencies for building public and citisen facing web
applications.
"With Appian, we are able to blend enterprise innovations such
as data fabric, agile delivery and mobile enablement to make the
student experience at USF as easy as possible," said Alice Wei, Associate VP of Digital
Transformation and Innovation, University of
South Florida. "Automation, efficiency, and flexibility
prove to be increasingly important in today's world, and we look
forward to enhancing our efficiency through AI-powered solutions
and workflows to transform the student experience, while
significantly reducing the time and resources required for routine
tasks and allowing resource reallocation to more strategic
initiatives."
"Appian's generative AI prompt builder puts functional AI
directly into the hands of decision makers, leading to faster
outcomes than ever before," said Michael
Beckley, CTO & Founder, Appian. "Appian's private AI
architecture means you're not sacrificing speed for security
either. Your data remains yours and you can use it to its full
potential. We will continue to release more innovative generative
AI tools that make our users more impactful in what they do."
Appian's latest release is generally available now. To learn
more, visit appian.com/platform.
About Appian
Appian is a software company that automates business processes.
The Appian AI Process Platform includes everything you need to
design, automate, and optimise even the most complex processes,
from start to finish. The world's most innovative organisations
trust Appian to improve their workflows, unify data, and optimise
operations—resulting in better growth and superior customer
experiences. For more information, visit appian.com. [Nasdaq:
APPN]
Follow Appian: LinkedIn, Twitter.
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