Italy's
leading agribusiness company dramatically reduced the time between
asset maintenance and order generation on Appian.
MILAN, March 13, 2024 /PRNewswire/ -- Amadori, the
leading agribusiness company in Italy, relies on Appian (Nasdaq: APPN) for
digital business transformation. Leveraging the Appian Platform,
Amadori has built a faster, more flexible, and future-proof
technology infrastructure. With almost a decade of partnership,
Amadori has successfully streamlined and modernised various
business functions using Appian's automation and data fabric
capabilities. In one example, Amadori dramatically reduced the IT
management time between maintenance and order generation. What once
took two weeks now takes about three days.
"We chose Appian as our strategic platform for cloud-based
digital transformation because it enables us to be agile in how
business and IT respond to the demands of an ever-changing
environment," commented Sandro Salvigni, IT & Digital
Transformation Manager at Amadori. "The mix of business process
management (BPM), robotic process automation (RPA) and low-code
development supports our focus on process monitoring and continuous
improvement, collaboration within and outside of our company, and
visibility into our data across applications."
As a leading poultry provider in the Italian market with more
than 30% market share, Amadori services more than 20,000 customers
with more than 1,500 products and 9,000 employees across 17 product
plants, 800 farms and 19 distribution centres. As with many large
organisations, Amadori's technology landscape consists of
heterogeneous ERP (enterprise resource planning) and CRM (customer
relationship management) systems, legacy and custom applications,
plus many spreadsheets and unstructured processes. The lack of
integration among these systems resulted in manual processes,
leading to inefficiencies and errors.
Seeking to simplify operations and enhance collaboration,
Amadori turned to Appian to modernise its technology
infrastructure. The company aimed to simplify work and improve the
user experience for its employees, partners, and customers
throughout the value chain. In addition, Amadori wanted to speed up
application deployment with lower upfront investments and better
leverage cloud technologies.
Using the Appian Platform, the team created a series of new,
modern, and connected digital business applications on a fast and
flexible technology infrastructure. These new enterprise
applications span different functions, from procurement, finance,
sales and customer management, product and innovation, legal, IT
and fleet management to marketing and packaging. The shift from
paper-based to digital processes significantly improved compliance,
visibility and control over financial processes.
Using the process automation, data fabric and low-code
capabilities of the Appian Platform, Amadori's digital
transformation programme has achieved high-impact business
outcomes. To date, Amadori uses Appian to:
- Manage the complete procurement cycle from request to payment,
averaging about 100,000 invoices annually, with 25% completely
automated.
- Create a new application with a complete view of customer
information and documentation with integration with existing
systems, which helped reduce credit request lead time from one week
to 2.5 days.
- Enable effortless collaboration for product development and
innovation to help the team manage more than 150 projects and
complete 3,000 tasks with 50 employees in the first four
months.
- Streamline legal processes to manage commercial agreements with
retail clients and suppliers; replace paper documents with digital
contracts and electronic signatures with significant time
savings.
- Maintain and manage assets with more than 2,500 IT devices and
vehicles. Appian helped Amadori and its external car dealers
coordinate fleet maintenance requests for better visibility and
efficiency.
- Orchestrate packaging-level review and approval between Amadori
marketing, quality assurance departments, and external agencies;
manage 1,600 graphic requests and changes, with 8,000 completed
tasks in one year.
"We are proud of being part of Amadori's digital transformation
journey in the last few years and are honoured to provide the
technology platform to help the company achieve its strategic
vision for the future," commented Silvia
Speranza, Regional Vice President of Appian Italy. "Once
again, Appian proves to be the ideal technology partner to guide
Italian companies towards a sustainable and digital future, capable
of innovating business processes quickly, effectively and adapting
to new requirements as they arise."
Read the Amadori case study for more information, and explore
other Appian customer success stories to see how you could grow and
scale your organisation with Appian.
About Appian
Appian is a software company that automates business processes.
The Appian AI Process Platform includes everything you need to
design, automate, and optimise even the most complex processes,
from start to finish. The world's most innovative organisations
trust Appian to improve their workflows, unify data, and optimise
operations — resulting in better growth and superior customer
experiences. For more information, visit appian.com.
Follow Appian: Twitter, LinkedIn.
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