STAMFORD, Conn., Jan. 31,
2025 /PRNewswire/ -- Charter Communications, Inc.
(along with its subsidiaries, the "Company" or "Charter"), which
operates the Spectrum brand, today reported financial and operating
results for the three and twelve months ended December 31, 2024.
- Fourth quarter total Internet customers decreased by 177,000.
As of December 31, 2024, Charter
served 30.1 million Internet customers.
- Fourth quarter total mobile lines increased by 529,000. As of
December 31, 2024, Charter served 9.9
million mobile lines, with 2.1 million mobile lines added in
2024.
- As of December 31, 2024, Charter
had a total of 31.5 million customer relationships, excluding
mobile-only relationships.
- Fourth quarter revenue of $13.9
billion grew by 1.6% year-over-year, driven by residential
mobile service revenue growth of 37.4%, advertising sales revenue
growth of 26.4%, other revenue growth of 14.6% and residential
Internet revenue growth of 0.9%.
- Net income attributable to Charter shareholders totaled
$1.5 billion in the fourth quarter.
For the year ended December 31, 2024,
net income attributable to Charter shareholders totaled
$5.1 billion.
- Fourth quarter Adjusted EBITDA1 of $5.8 billion grew by 3.4% year-over-year.
- For the year ended December 31,
2024, revenue of $55.1 billion
grew by 0.9% year-over-year. Full year 2024 Adjusted EBITDA totaled
$22.6 billion, 3.1% higher than in
2023.
- For the year ended December 31,
2024, capital expenditures totaled $11.3 billion and included $4.2 billion of line extensions.
- Full year 2024 net cash flows from operating activities totaled
$14.4 billion, in-line with the prior
year.
- Full year 2024 free cash flow1 of $4.3 billion increased from $3.5 billion in the prior year, primarily due to
higher Adjusted EBITDA and a favorable change in working capital
excluding mobile devices, partly offset by higher cash interest and
a non-recurring item in the first quarter of 2024.
- For the year ended December 31,
2024, Charter purchased 4.3 million shares of Charter Class
A common stock and Charter Holdings common units for approximately
$1.3 billion.
"Our multi-year investments in network evolution, expansion and
execution are delivering tangible results," said Chris Winfrey, President and CEO of Charter. "By
having the best network, the best products and delivering customers
the most value with unmatched service, we are well-positioned for
customer and profitability growth and have clear visibility to free
cash flow growth following this unique one-time investment
cycle."
1.
|
Adjusted EBITDA and
free cash flow are non-GAAP measures defined in the "Use of
Adjusted EBITDA and Free Cash Flow Information" section and are
reconciled to net income attributable to Charter shareholders and
net cash flows from operating activities, respectively, in the
addendum of this news release.
|
Key Operating
Results
|
|
|
|
Approximate as
of
|
|
|
|
|
December 31,
2024 (c)
|
|
December 31,
2023 (c)
|
|
Y/Y
Change
|
Footprint
|
|
|
|
|
|
|
Estimated Passings
(d)
|
|
56,861
|
|
55,322
|
|
2.8 %
|
|
|
|
|
|
|
|
Customer
Relationships (e)
|
|
|
|
|
|
|
Residential
|
|
29,258
|
|
29,904
|
|
(2.2) %
|
Small and Medium
Business ("SMB")
|
|
2,215
|
|
2,222
|
|
(0.3) %
|
Total Customer
Relationships
|
|
31,473
|
|
32,126
|
|
(2.0) %
|
|
|
|
|
|
|
|
Residential
|
|
(207)
|
|
(108)
|
|
(99)
|
SMB
|
|
(8)
|
|
(2)
|
|
(6)
|
Total Customer
Relationships Quarterly Net Additions
|
|
(215)
|
|
(110)
|
|
(105)
|
|
|
|
|
|
|
|
Total Customer
Relationship Penetration of Estimated Passings (f)
|
|
55.4 %
|
|
58.1 %
|
|
(2.7) ppts
|
|
|
|
|
|
|
|
Monthly Residential
Revenue per Residential Customer (g)
|
|
$
121.40
|
|
$
119.41
|
|
1.7 %
|
Monthly SMB Revenue
per SMB Customer (h)
|
|
$
163.14
|
|
$
162.38
|
|
0.5 %
|
|
|
|
|
|
|
|
Residential Customer
Relationships Penetration
|
|
|
|
|
|
|
One Product
Penetration (i)
|
|
47.6 %
|
|
46.7 %
|
|
0.9 ppts
|
Two Product
Penetration (i)
|
|
33.9 %
|
|
33.1 %
|
|
0.8 ppts
|
Three or More Product
Penetration (i)
|
|
18.5 %
|
|
20.2 %
|
|
(1.7) ppts
|
|
|
|
|
|
|
|
% Residential
Non-Video Customer Relationships
|
|
57.9 %
|
|
54.8 %
|
|
3.1 ppts
|
|
|
|
|
|
|
|
Internet
|
|
|
|
|
|
|
Residential
|
|
28,034
|
|
28,544
|
|
(1.8) %
|
SMB
|
|
2,046
|
|
2,044
|
|
0.1 %
|
Total Internet
Customers
|
|
30,080
|
|
30,588
|
|
(1.7) %
|
|
|
|
|
|
|
|
Residential
|
|
(171)
|
|
(62)
|
|
(109)
|
SMB
|
|
(6)
|
|
1
|
|
(7)
|
Total Internet
Quarterly Net Additions
|
|
(177)
|
|
(61)
|
|
(116)
|
|
|
|
|
|
|
|
Video
|
|
|
|
|
|
|
Residential
|
|
12,327
|
|
13,503
|
|
(8.7) %
|
SMB
|
|
565
|
|
619
|
|
(8.7) %
|
Total Video
Customers
|
|
12,892
|
|
14,122
|
|
(8.7) %
|
|
|
|
|
|
|
|
Residential
|
|
(110)
|
|
(248)
|
|
138
|
SMB
|
|
(13)
|
|
(9)
|
|
(4)
|
Total Video
Quarterly Net Additions
|
|
(123)
|
|
(257)
|
|
134
|
|
|
|
|
|
|
|
Mobile Lines
(j)
|
|
|
|
|
|
|
Residential
|
|
9,568
|
|
7,519
|
|
27.3 %
|
SMB
|
|
315
|
|
247
|
|
27.7 %
|
Total Mobile
Lines
|
|
9,883
|
|
7,766
|
|
27.3 %
|
|
|
|
|
|
|
|
Residential
|
|
511
|
|
532
|
|
(21)
|
SMB
|
|
18
|
|
14
|
|
4
|
Total Mobile
Lines Quarterly Net Additions
|
|
529
|
|
546
|
|
(17)
|
|
|
|
|
|
|
|
Voice
|
|
|
|
|
|
|
Residential
|
|
5,636
|
|
6,712
|
|
(16.0) %
|
SMB
|
|
1,248
|
|
1,293
|
|
(3.5) %
|
Total Voice
Customers
|
|
6,884
|
|
8,005
|
|
(14.0) %
|
|
|
|
|
|
|
|
Residential
|
|
(259)
|
|
(248)
|
|
(11)
|
SMB
|
|
(15)
|
|
(3)
|
|
(12)
|
Total Voice
Quarterly Net Additions
|
|
(274)
|
|
(251)
|
|
(23)
|
|
|
|
|
|
|
|
Enterprise
(k)
|
|
|
|
|
|
|
Enterprise Primary
Service Units ("PSUs")
|
|
319
|
|
303
|
|
5.2 %
|
Enterprise Quarterly
Net Additions
|
|
4
|
|
5
|
|
(1)
|
|
In thousands, except
per customer and penetration data. See footnotes to unaudited
summary of operating statistics on page 7 of the addendum of this
news release. The footnotes contain important disclosures regarding
the definitions used for these operating statistics. All
percentages are calculated using whole numbers. Minor differences
may exist due to rounding.
|
In September, Spectrum launched a new brand
platform, Life Unlimited, which emphasizes the power of
Spectrum's advanced network and cutting-edge connectivity products
and services to create opportunities and remove barriers to help
customers live their best lives. As part of its new brand platform,
Spectrum launched a new and simplified pricing and packaging
strategy that better utilizes its seamless connectivity and
entertainment products to offer lower promotional and persistent
bundled pricing to drive growth. Additionally, Spectrum announced
new customer commitments focused on reliable connectivity,
transparency, exceptional service and a focus on always
improving.
Fourth quarter total Internet customers decreased by
177,000, primarily driven by the end of the FCC's Affordable
Connectivity Program ("ACP") in the second quarter and impacts of
hurricanes in the fourth quarter, compared to a decline of 61,000
during the fourth quarter of 2023. Spectrum
Internet® delivers the fastest Internet
speeds1 in the nation. Spectrum is evolving its
connectivity network to offer symmetrical and multi-gigabit
Internet speeds across its entire footprint and has launched
symmetrical Internet service in eight markets. In January 2025, Spectrum launched 2x1 Gbps service
in two markets. Unlike competitors, Spectrum upgrades its
network for all households and can do so at a much lower cost.
Spectrum Advanced WiFi, a managed WiFi service that provides
customers an optimized home network while providing greater control
of connected devices with enhanced security and privacy, is
available to all Spectrum Internet customers.
Total video customers decreased by 123,000 in the fourth quarter
of 2024, compared to a decline of 257,000 in the fourth quarter of
2023, with the improvement driven by new and simplified pricing and
packaging launched in September. As of December 31, 2024,
Charter had 12.9 million total video customers. Spectrum TV Select
video customers will soon receive up to approximately $80 per month of programmers' streaming
application retail value at no extra cost, including the
ad-supported versions of Max, Disney+, Peacock, Paramount+, ESPN+,
AMC+, Discovery+, BET+, ViX, and Tennis Channel Plus. This
programmer streaming application inclusion is part of Charter's
broader video evolution strategy to provide flexible packages with
enhanced value, whether through full packages with seamless
entertainment, smaller video packages, or a suite of a-la-carte
programmer application options for broadband-only customers.
During the fourth quarter of 2024, Charter added 529,000 total
mobile lines, compared to growth of 546,000 during the fourth
quarter of 2023. Spectrum Mobile™ is available to all
new and existing Spectrum Internet customers and offers the
fastest overall speeds,2 with plans that include 5G
access, do not require contracts and include taxes and fees in the
price. Spectrum Mobile is central to Charter's converged
network strategy to provide consumers a differentiated connectivity
experience with highly competitive, simple data plans and
pricing.
During the fourth quarter of 2024, total wireline voice
customers declined by 274,000, compared to a decline of 251,000 in
the fourth quarter of 2023. As of December 31, 2024, Charter
had 6.9 million total wireline voice customers.
Charter continues to work with federal, state and local
governments to bring Spectrum Internet to unserved and
underserved communities. During the fourth quarter of 2024, Charter
activated 117,000 subsidized rural passings and 393,000 in 2024.
Within Charter's subsidized rural footprint, total customer
relationships increased by 41,000 in the fourth quarter of
2024.
1.
|
Based on Broadband
Download Speed nationally in Opensignal USA: Fixed Broadband
Experience Report – National View, May 2024. Based on Opensignal
independent analysis of mean download speed. © 2025 Opensignal
Limited.
|
2.
|
Based on Charter's
analysis of Ookla® Speedtest Intelligence®
data for overall mobile WiFi and Cellular performance for 1Q24 in
Charter's footprint.
|
Fourth
Quarter Financial Results
|
(in
millions)
|
|
|
Three Months Ended
December 31,
|
|
2024
|
|
2023
|
|
%
Change
|
Revenues:
|
|
|
|
|
|
Internet
|
$ 5,856
|
|
$ 5,805
|
|
0.9 %
|
Video
|
3,616
|
|
3,905
|
|
(7.4) %
|
Mobile
service
|
860
|
|
626
|
|
37.4 %
|
Voice
|
353
|
|
393
|
|
(10.4) %
|
Residential
revenue
|
10,685
|
|
10,729
|
|
(0.4) %
|
Small and medium
business
|
1,086
|
|
1,083
|
|
0.3 %
|
Enterprise
|
731
|
|
700
|
|
4.4 %
|
Commercial
revenue
|
1,817
|
|
1,783
|
|
1.9 %
|
Advertising
sales
|
540
|
|
428
|
|
26.4 %
|
Other
|
884
|
|
771
|
|
14.6 %
|
Total
Revenues
|
$
13,926
|
|
$
13,711
|
|
1.6 %
|
|
|
|
|
|
|
Net income attributable
to Charter shareholders
|
$ 1,466
|
|
$ 1,058
|
|
38.6 %
|
Net income attributable
to Charter shareholders margin
|
10.5 %
|
|
7.7 %
|
|
|
|
|
|
|
|
|
Adjusted
EBITDA1
|
$ 5,760
|
|
$ 5,573
|
|
3.4 %
|
Adjusted EBITDA
margin
|
41.4 %
|
|
40.6 %
|
|
|
|
|
|
|
|
|
Capital
Expenditures
|
$ 3,062
|
|
$ 2,856
|
|
7.2 %
|
|
|
|
|
|
|
Net cash flows from
operating activities
|
$ 3,460
|
|
$ 3,855
|
|
(10.2) %
|
Free cash
flow1
|
$
984
|
|
$ 1,061
|
|
(7.3) %
|
|
|
All percentages are
calculated using whole numbers. Minor differences may exist due to
rounding.
|
|
|
1.
|
Adjusted EBITDA and
free cash flow are non-GAAP measures defined in the "Use of
Adjusted EBITDA and Free Cash Flow Information" section and are
reconciled to net income attributable to Charter shareholders and
net cash flows from operating activities, respectively, in the
addendum of this news release.
|
Revenues
Fourth quarter revenue increased by 1.6% year-over-year to
$13.9 billion, driven by growth in
residential mobile service, advertising, other and residential
Internet revenues, partly offset by lower residential video revenue
and $37 million of total customer
credits related to hurricanes Helene and Milton.
Residential revenue totaled $10.7
billion in the fourth quarter, a decrease of 0.4%
year-over-year.
Fourth quarter 2024 monthly residential revenue per
residential customer totaled $121.40,
and increased by 1.7% compared to the prior year period. The growth
was driven by promotional rate step-ups, rate adjustments and the
growth of Spectrum Mobile, partly offset by a lower mix of
video customer relationships, a higher mix of lower priced video
packages within Charter's video customer base, $37 million of costs which accounting principles
require be allocated to programmer streaming applications and
netted within video revenue and $34
million of residential customer credits related to
hurricanes Helene and Milton.
Internet revenue grew by 0.9% year-over-year to $5.9 billion, driven by promotional rate step-ups
and rate adjustments, partly offset a decline in Internet customers
during the last year and customer credits related to hurricanes
Helene and Milton.
Video revenue totaled $3.6 billion
in the fourth quarter, a decrease of 7.4% compared to the prior
year period, driven by a decline in video customers during the last
year, a higher mix of lower priced video packages within Charter's
video customer base and $37 million
of costs which accounting principles require be allocated to
programmer streaming applications and netted within video revenue,
partly offset by promotional rate step-ups and video rate
adjustments that pass through programmer rate increases.
Fourth quarter mobile service revenue totaled $860 million, an increase of 37.4%
year-over-year, driven by mobile line growth and mobile service
revenue per line growth.
Voice revenue decreased by 10.4% year-over-year to $353 million, driven by a decline in wireline
voice customers over the last twelve months, partly offset by voice
rate adjustments.
Commercial revenue increased by 1.9% year-over-year to
$1.8 billion, driven by enterprise
and SMB revenue growth of 4.4% and 0.3% year-over-year,
respectively. The year-over-year increase in fourth quarter 2024
SMB revenue was driven by higher monthly SMB revenue per SMB
customer, primarily due to rate adjustments. Enterprise revenue
excluding wholesale increased by 5.2% year-over-year, mostly
reflecting PSU growth.
Fourth quarter advertising sales revenue of $540 million increased by 26.4% compared to the
year-ago quarter, primarily driven by higher political
revenue. Excluding political revenue in both periods,
advertising sales revenue decreased by 8.2% year-over-year due to a
more challenged local and national advertising market.
Other revenue totaled $884 million
in the fourth quarter, an increase of 14.6% compared to the fourth
quarter of 2023, primarily driven by higher mobile device
sales.
Operating Costs and Expenses
Fourth quarter programming costs decreased by $229 million, or 9.1% as compared to the fourth
quarter of 2023, reflecting fewer video customers, a higher mix of
lower cost packages within Charter's video customer base and
$37 million of costs which accounting
principles require be allocated to programmer streaming
applications and netted within video revenue, partly offset by
contractual programming rate increases and renewals.
Other costs of revenue increased by $244
million, or 16.2% year-over-year, primarily driven by higher
mobile device sales and mobile service direct costs, and higher
advertising sales expense related to political revenue.
Field and technology operations increased by $11 million, or 0.9% year-over-year.
Customer operations decreased by $21
million, or 2.6% year-over-year, primarily due to lower
labor costs.
Sales and marketing expenses increased by $30 million, or 3.2% year-over-year, given
Spectrum's continued focus on driving growth and the launch of its
new brand platform, Life Unlimited.
Other expenses decreased by $7
million, or 0.7% as compared to the fourth quarter of
2023.
Net Income Attributable to Charter Shareholders
Net income attributable to Charter shareholders totaled
$1.5 billion in the fourth quarter of
2024, compared to $1.1 billion in the
fourth quarter of 2023, due to a larger pension remeasurement loss
in the prior year period and higher Adjusted EBITDA.
Net income per basic common share attributable to Charter
shareholders totaled $10.32 in the
fourth quarter of 2024 compared to $7.23 during the same period last year. The
increase was primarily the result of the factors described above in
addition to a 2.9% decrease in basic weighted average common shares
outstanding versus the prior year period.
Adjusted EBITDA
Fourth quarter Adjusted EBITDA of $5.8 billion grew by 3.4% year-over-year,
reflecting growth in revenue and operating expenses of 1.6% and
0.3%, respectively.
Capital Expenditures
Capital expenditures totaled $3.1
billion in the fourth quarter of 2024, an increase of
$206 million compared to the fourth
quarter of 2023, driven by higher spend on line extensions, CPE
(timing of equipment purchases) and scalable infrastructure. Line
extensions capital expenditures totaled $1.1
billion in the fourth quarter of 2024, driven by Charter's
subsidized rural construction initiative and continued network
expansion across residential and commercial greenfield and market
fill-in opportunities.
Charter currently expects full year 2025 capital expenditures to
total approximately $12 billion,
including line extensions capital expenditures of approximately
$4.2 billion and network evolution
spend of approximately $1.5 billion.
The actual amount of capital expenditures in 2025 will depend on a
number of factors including, but not limited to, the pace of
Charter's network evolution and expansion initiatives, supply chain
timing and growth rates in Charter's residential and commercial
businesses.
Cash Flow and Free Cash Flow
During the fourth quarter of 2024, net cash flows from operating
activities totaled $3.5 billion, a
decrease from $3.9 billion in the
prior year. The year-over-year decline was primarily driven by a
more unfavorable change in working capital, higher cash taxes and
cash interest, partly offset by higher Adjusted EBITDA.
Free cash flow in the fourth quarter of 2024 totaled
$984 million, a decrease of
$77 million compared to the fourth
quarter of 2023. The year-over-year decline in free cash flow was
primarily driven by lower net cash flows from operating activities
and higher capital expenditures, partly offset by a more favorable
change in accrued expenses related to capital expenditures.
Liquidity & Financing
As of December 31, 2024, total principal amount of debt was
$93.8 billion and Charter's credit
facilities provided approximately $6.3
billion of additional liquidity in excess of Charter's
$459 million cash position.
On December 3, 2024, Charter
announced that its subsidiary, Charter Communications Operating,
LLC, had entered into an amendment to its existing Credit Agreement
that extends the maturity date of a significant portion of debt due
in 2027 to maturity dates in 2030 and 2031.
Share Repurchases
During the three months ended December 31, 2024, Charter
purchased 292 thousand shares of Charter Class A common stock and
Charter Holdings common units for $113
million.
Webcast
Charter will host a webcast on Friday, January 31, 2025 at
8:30 a.m. Eastern Time (ET) related
to the contents of this release.
The webcast can be accessed live via the Company's investor
relations website at ir.charter.com. Participants should go to the
webcast link no later than 10 minutes prior to the start time to
register. The webcast will be archived at ir.charter.com two hours
after completion of the webcast.
Additional Information Available on Website
The information in this press release should be read in
conjunction with the financial statements and footnotes contained
in the Company's Annual Report on Form 10-K for the year ended
December 31, 2024, which will be posted on the "Results &
SEC Filings" section of the Company's investor relations website at
ir.charter.com, when it is filed with the Securities and Exchange
Commission (the "SEC"). A slide presentation to accompany the
conference call and a trending schedule containing historical
customer and financial data will also be available in the "Results
& SEC Filings" section.
Use of Adjusted EBITDA and Free Cash Flow
Information
The Company uses certain measures that are not defined by U.S.
generally accepted accounting principles ("GAAP") to evaluate
various aspects of its business. Adjusted EBITDA and free cash flow
are non-GAAP financial measures and should be considered in
addition to, not as a substitute for, net income attributable to
Charter shareholders and net cash flows from operating activities
reported in accordance with GAAP. These terms, as defined by
Charter, may not be comparable to similarly titled measures used by
other companies. Adjusted EBITDA and free cash flow are reconciled
to net income attributable to Charter shareholders and net cash
flows from operating activities, respectively, in the Addendum to
this release.
Adjusted EBITDA is defined as net income attributable to Charter
shareholders plus net income attributable to noncontrolling
interest, net interest expense, income taxes, depreciation and
amortization, stock compensation expense, other income (expenses),
net and other operating (income) expenses, net, such as special
charges and (gain) loss on sale or retirement of assets. As such,
it eliminates the significant non-cash depreciation and
amortization expense that results from the capital-intensive nature
of the Company's businesses as well as other non-cash or special
items, and is unaffected by the Company's capital structure or
investment activities. However, this measure is limited in that it
does not reflect the periodic costs of certain capitalized tangible
and intangible assets used in generating revenues and the cash cost
of financing. These costs are evaluated through other financial
measures.
Free cash flow is defined as net cash flows from operating
activities, less capital expenditures and changes in accrued
expenses related to capital expenditures.
Management and Charter's board of directors use Adjusted EBITDA
and free cash flow to assess Charter's performance and its ability
to service its debt, fund operations and make additional
investments with internally generated funds. In addition, Adjusted
EBITDA generally correlates to the leverage ratio calculation under
the Company's credit facilities or outstanding notes to determine
compliance with the covenants contained in the facilities and notes
(all such documents have been previously filed with the SEC). For
the purpose of calculating compliance with leverage covenants, the
Company uses Adjusted EBITDA, as presented, excluding certain
expenses paid by its operating subsidiaries to other Charter
entities. The Company's debt covenants refer to these expenses as
management fees, which were $375
million and $378 million for
the three months ended December 31, 2024 and 2023,
respectively, and $1.5 billion and
$1.4 billion for the years ended
December 31, 2024 and 2023, respectively.
About Charter
Charter Communications, Inc. (NASDAQ:CHTR) is a leading
broadband connectivity company and cable operator with services
available to an estimated 57 million homes and businesses in 41
states through its Spectrum brand. Over an advanced communications
network, the Company offers a full range of state-of-the-art
residential and business services including Spectrum
Internet®, TV, Mobile and Voice.
For small and medium-sized companies, Spectrum
Business® delivers the same suite of broadband products
and services coupled with special features and applications to
enhance productivity, while for larger businesses and government
entities, Spectrum Enterprise® provides highly
customized, fiber-based solutions. Spectrum Reach®
delivers tailored advertising and production for the modern media
landscape. The Company also distributes award-winning news coverage
and sports programming to its customers through Spectrum Networks.
More information about Charter can be found at
corporate.charter.com.
CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING
STATEMENTS
This communication includes forward-looking statements within
the meaning of Section 27A of the Securities Act of 1933, as
amended, and Section 21E of the Securities Exchange Act of
1934, as amended, regarding, among other things, our plans,
strategies and prospects, both business and financial.
Although we believe that our plans, intentions and expectations as
reflected in or suggested by these forward-looking statements are
reasonable, we cannot assure you that we will achieve or realize
these plans, intentions or expectations. Forward-looking
statements are inherently subject to risks, uncertainties and
assumptions including, without limitation, the factors described
under "Risk Factors" from time to time in our filings with the
SEC. Many of the forward-looking statements contained in this
communication may be identified by the use of forward-looking words
such as "believe," "expect," "anticipate," "should," "planned,"
"will," "may," "intend," "estimated," "aim," "on track," "target,"
"opportunity," "tentative," "positioning," "designed," "create,"
"predict," "project," "initiatives," "seek," "would," "could,"
"continue," "ongoing," "upside," "increases," "grow," "focused on"
and "potential," among others. Important factors that could
cause actual results to differ materially from the forward-looking
statements we make in this communication are set forth in our
annual report on Form 10-K, and in other reports or documents that
we file from time to time with the SEC, and include, but are not
limited to:
- our ability to sustain and grow revenues and cash flow from
operations by offering Internet, video, mobile, voice, advertising
and other services to residential and commercial customers, to
adequately meet the customer experience demands in our service
areas and to maintain and grow our customer base, particularly in
the face of increasingly aggressive competition, the need for
innovation and the related capital expenditures;
- the impact of competition from other market participants,
including but not limited to incumbent telephone companies, direct
broadcast satellite ("DBS") operators, wireless broadband and
telephone providers, digital subscriber line ("DSL") providers,
fiber to the home providers and providers of video content over
broadband Internet connections;
- general business conditions, unemployment levels and the level
of activity in the housing sector and economic uncertainty or
downturn;
- our ability to develop and deploy new products and technologies
including consumer services and service platforms;
- any events that disrupt our networks, information systems or
properties and impair our operating activities or our
reputation;
- the effects of governmental regulation on our business
including subsidies to consumers, subsidies and incentives for
competitors, costs, disruptions and possible limitations on
operating flexibility related to, and our ability to comply with,
regulatory conditions applicable to us;
- our ability to procure necessary services and equipment from
our vendors in a timely manner and at reasonable costs including in
connection with our network evolution and rural construction
initiatives;
- our ability to obtain programming at reasonable prices or to
raise prices to offset, in whole or in part, the effects of higher
programming costs (including retransmission consents and
distribution requirements);
- the ability to hire and retain key personnel;
- the availability and access, in general, of funds to meet our
debt obligations prior to or when they become due and to fund our
operations and necessary capital expenditures, either through (i)
cash on hand, (ii) free cash flow, or (iii) access to the capital
or credit markets;
- our ability to comply with all covenants in our indentures and
credit facilities, any violation of which, if not cured in a timely
manner, could trigger a default of our other obligations under
cross-default provisions;
- our ability to satisfy the conditions to consummate the Liberty
Broadband combination and/or to consummate the Liberty Broadband
combination in a timely manner or at all;
- the risks related to us being restricted in the operation of
our business while the Liberty Broadband merger agreement is in
effect; and
- other risks related to the Liberty Broadband combination as
described in the definitive joint proxy statement/prospectus with
respect to the combination, filed by Charter on January 22, 2025, including the sections entitled
"Risk Factors" and "Where You Can Find More Information" included
therein.
All forward-looking statements attributable to us or any person
acting on our behalf are expressly qualified in their entirety by
this cautionary statement. We are under no duty or obligation
to update any of the forward-looking statements after the date of
this communication.
CHARTER
COMMUNICATIONS, INC. AND SUBSIDIARIES
|
UNAUDITED
RECONCILIATION OF NON-GAAP MEASURES TO GAAP MEASURES
|
(dollars in
millions)
|
|
|
Three Months
Ended
December 31,
|
|
Year Ended December
31,
|
|
2024
|
|
2023
|
|
2024
|
|
2023
|
Net income attributable
to Charter shareholders
|
$
1,466
|
|
$
1,058
|
|
$
5,083
|
|
$
4,557
|
Plus: Net income
attributable to noncontrolling interest
|
210
|
|
171
|
|
770
|
|
704
|
Interest
expense, net
|
1,274
|
|
1,319
|
|
5,229
|
|
5,188
|
Income tax
expense
|
370
|
|
406
|
|
1,649
|
|
1,593
|
Depreciation
and amortization
|
2,168
|
|
2,188
|
|
8,673
|
|
8,696
|
Stock
compensation expense
|
138
|
|
152
|
|
651
|
|
692
|
Other,
net
|
134
|
|
279
|
|
514
|
|
464
|
Adjusted EBITDA
(a)
|
$
5,760
|
|
$
5,573
|
|
$
22,569
|
|
$
21,894
|
|
|
|
|
|
|
|
|
Net cash flows from
operating activities
|
$
3,460
|
|
$
3,855
|
|
$
14,430
|
|
$
14,433
|
Less: Purchases
of property, plant and equipment
|
(3,062)
|
|
(2,856)
|
|
(11,269)
|
|
(11,115)
|
Change in
accrued expenses related to capital expenditures
|
586
|
|
62
|
|
1,096
|
|
172
|
Free cash flow
(a)
|
$
984
|
|
$
1,061
|
|
$
4,257
|
|
$
3,490
|
|
The above schedule is
presented in order to reconcile Adjusted EBITDA and free cash flow,
non-GAAP measures, to the most directly comparable GAAP measures in
accordance with Section 401(b) of the Sarbanes-Oxley
Act.
|
UNAUDITED
ALTERNATIVE PRESENTATION OF ADJUSTED EBITDA
|
(dollars in
millions)
|
|
|
Three Months Ended
December 31,
|
|
Year Ended December
31,
|
|
2024
|
|
2023
|
|
%
Change
|
|
2024
|
|
2023
|
|
%
Change
|
REVENUES:
|
|
|
|
|
|
|
|
|
|
|
|
Internet
|
$
5,856
|
|
$
5,805
|
|
0.9 %
|
|
$
23,360
|
|
$
23,032
|
|
1.4 %
|
Video
|
3,616
|
|
3,905
|
|
(7.4) %
|
|
15,126
|
|
16,351
|
|
(7.5) %
|
Mobile
service
|
860
|
|
626
|
|
37.4 %
|
|
3,083
|
|
2,243
|
|
37.5 %
|
Voice
|
353
|
|
393
|
|
(10.4) %
|
|
1,437
|
|
1,510
|
|
(4.9) %
|
Residential
revenue
|
10,685
|
|
10,729
|
|
(0.4) %
|
|
43,006
|
|
43,136
|
|
(0.3) %
|
Small and medium
business
|
1,086
|
|
1,083
|
|
0.3 %
|
|
4,371
|
|
4,353
|
|
0.4 %
|
Enterprise
|
731
|
|
700
|
|
4.4 %
|
|
2,883
|
|
2,770
|
|
4.1 %
|
Commercial
revenue
|
1,817
|
|
1,783
|
|
1.9 %
|
|
7,254
|
|
7,123
|
|
1.8 %
|
Advertising
sales
|
540
|
|
428
|
|
26.4 %
|
|
1,780
|
|
1,551
|
|
14.8 %
|
Other
|
884
|
|
771
|
|
14.6 %
|
|
3,045
|
|
2,797
|
|
8.8 %
|
Total
Revenues
|
13,926
|
|
13,711
|
|
1.6 %
|
|
55,085
|
|
54,607
|
|
0.9 %
|
|
|
|
|
|
|
|
|
|
|
|
|
COSTS AND
EXPENSES:
|
|
|
|
|
|
|
|
|
|
|
|
Programming
|
2,275
|
|
2,504
|
|
(9.1) %
|
|
9,653
|
|
10,638
|
|
(9.3) %
|
Other costs of
revenue
|
1,751
|
|
1,507
|
|
16.2 %
|
|
6,351
|
|
5,587
|
|
13.7 %
|
Field and technology
operations (b)
|
1,302
|
|
1,291
|
|
0.9 %
|
|
5,083
|
|
5,113
|
|
(0.6) %
|
Customer operations
(b)
|
797
|
|
818
|
|
(2.6) %
|
|
3,221
|
|
3,302
|
|
(2.4) %
|
Sales and
marketing
|
930
|
|
900
|
|
3.2 %
|
|
3,714
|
|
3,653
|
|
1.7 %
|
Other expense
(b)
|
1,111
|
|
1,118
|
|
(0.7) %
|
|
4,494
|
|
4,420
|
|
1.7 %
|
Total operating
costs and expenses (b)
|
8,166
|
|
8,138
|
|
0.3 %
|
|
32,516
|
|
32,713
|
|
(0.6) %
|
|
|
|
|
|
|
|
|
|
|
|
|
Adjusted EBITDA
(a)
|
$
5,760
|
|
$
5,573
|
|
3.4 %
|
|
$
22,569
|
|
$
21,894
|
|
3.1 %
|
|
All percentages are
calculated using whole numbers. Minor differences may exist due to
rounding.
|
|
See footnotes on page
7.
|
CHARTER
COMMUNICATIONS, INC. AND SUBSIDIARIES
|
UNAUDITED CONSOLIDATED STATEMENTS OF
OPERATIONS
|
(dollars in
millions, except per share data)
|
|
|
Three Months
Ended
December 31,
|
|
Year Ended December
31,
|
|
2024
|
|
2023
|
|
2024
|
|
2023
|
REVENUES
|
$
13,926
|
|
$
13,711
|
|
$
55,085
|
|
$
54,607
|
|
|
|
|
|
|
|
|
COSTS AND
EXPENSES:
|
|
|
|
|
|
|
|
Operating costs and
expenses (exclusive of items shown separately below)
|
8,304
|
|
8,290
|
|
33,167
|
|
33,405
|
Depreciation and
amortization
|
2,168
|
|
2,188
|
|
8,673
|
|
8,696
|
Other operating
(income) expenses, net
|
65
|
|
(34)
|
|
127
|
|
(53)
|
|
10,537
|
|
10,444
|
|
41,967
|
|
42,048
|
Income from
operations
|
3,389
|
|
3,267
|
|
13,118
|
|
12,559
|
|
|
|
|
|
|
|
|
OTHER INCOME
(EXPENSES):
|
|
|
|
|
|
|
|
Interest expense,
net
|
(1,274)
|
|
(1,319)
|
|
(5,229)
|
|
(5,188)
|
Other expenses,
net
|
(69)
|
|
(313)
|
|
(387)
|
|
(517)
|
|
(1,343)
|
|
(1,632)
|
|
(5,616)
|
|
(5,705)
|
Income before income
taxes
|
2,046
|
|
1,635
|
|
7,502
|
|
6,854
|
Income tax
expense
|
(370)
|
|
(406)
|
|
(1,649)
|
|
(1,593)
|
Consolidated net
income
|
1,676
|
|
1,229
|
|
5,853
|
|
5,261
|
Less: Net income
attributable to noncontrolling interests
|
(210)
|
|
(171)
|
|
(770)
|
|
(704)
|
Net income attributable
to Charter shareholders
|
$
1,466
|
|
$
1,058
|
|
$
5,083
|
|
$
4,557
|
|
|
|
|
|
|
|
|
EARNINGS PER COMMON
SHARE ATTRIBUTABLE TO CHARTER
SHAREHOLDERS:
|
|
|
|
|
|
|
|
Basic
|
$
10.32
|
|
$
7.23
|
|
$
35.53
|
|
$
30.54
|
Diluted
|
$
10.10
|
|
$
7.07
|
|
$
34.97
|
|
$
29.99
|
Weighted average
common shares outstanding, basic
|
142,115,129
|
|
146,356,269
|
|
143,061,337
|
|
149,208,188
|
Weighted average
common shares outstanding, diluted
|
145,269,468
|
|
149,651,479
|
|
145,363,771
|
|
151,966,313
|
CHARTER
COMMUNICATIONS, INC. AND SUBSIDIARIES
|
CONDENSED CONSOLIDATED BALANCE
SHEETS
|
(dollars in
millions)
|
|
|
December
31,
|
|
2024
|
|
2023
|
ASSETS
|
|
|
|
CURRENT
ASSETS:
|
|
|
|
Cash and cash
equivalents
|
$
459
|
|
$
709
|
Accounts receivable,
net
|
3,097
|
|
2,965
|
Prepaid expenses and
other current assets
|
677
|
|
458
|
Total current
assets
|
4,233
|
|
4,132
|
|
|
|
|
INVESTMENT IN CABLE
PROPERTIES:
|
|
|
|
Property, plant and
equipment, net
|
42,913
|
|
39,520
|
Customer
relationships, net
|
975
|
|
1,745
|
Franchises
|
67,462
|
|
67,396
|
Goodwill
|
29,674
|
|
29,668
|
Total investment in
cable properties, net
|
141,024
|
|
138,329
|
|
|
|
|
OTHER NONCURRENT
ASSETS
|
4,763
|
|
4,732
|
|
|
|
|
Total
assets
|
$
150,020
|
|
$
147,193
|
|
|
|
|
LIABILITIES AND
SHAREHOLDERS' EQUITY
|
|
|
|
CURRENT
LIABILITIES:
|
|
|
|
Accounts payable,
accrued and other current liabilities
|
$
11,687
|
|
$
11,214
|
Current portion of
long-term debt
|
1,799
|
|
2,000
|
Total current
liabilities
|
13,486
|
|
13,214
|
|
|
|
|
LONG-TERM
DEBT
|
92,134
|
|
95,777
|
EQUIPMENT INSTALLMENT
PLAN FINANCING FACILITY
|
1,072
|
|
—
|
DEFERRED INCOME
TAXES
|
18,845
|
|
18,954
|
OTHER LONG-TERM
LIABILITIES
|
4,776
|
|
4,530
|
|
|
|
|
SHAREHOLDERS'
EQUITY:
|
|
|
|
Controlling
interest
|
15,587
|
|
11,086
|
Noncontrolling
interests
|
4,120
|
|
3,632
|
Total shareholders'
equity
|
19,707
|
|
14,718
|
|
|
|
|
Total liabilities and
shareholders' equity
|
$
150,020
|
|
$
147,193
|
CHARTER
COMMUNICATIONS, INC. AND SUBSIDIARIES
|
UNAUDITED CONSOLIDATED STATEMENTS OF
CASH FLOWS
|
(dollars in
millions)
|
|
|
Three Months
Ended
December 31,
|
|
Year Ended December
31,
|
|
2024
|
|
2023
|
|
2024
|
|
2023
|
CASH FLOWS FROM
OPERATING ACTIVITIES:
|
|
|
|
|
|
|
|
Consolidated net
income
|
$
1,676
|
|
$
1,229
|
|
$
5,853
|
|
$
5,261
|
Adjustments to
reconcile consolidated net income to net cash flows from
operating activities:
|
|
|
|
|
|
|
|
Depreciation
and amortization
|
2,168
|
|
2,188
|
|
8,673
|
|
8,696
|
Stock
compensation expense
|
138
|
|
152
|
|
651
|
|
692
|
Noncash
interest, net
|
9
|
|
7
|
|
34
|
|
20
|
Deferred income
taxes
|
(135)
|
|
(34)
|
|
(87)
|
|
(80)
|
Other,
net
|
90
|
|
79
|
|
354
|
|
291
|
Changes in operating
assets and liabilities, net of effects from acquisitions
and dispositions:
|
|
|
|
|
|
|
|
Accounts
receivable
|
(30)
|
|
(33)
|
|
(129)
|
|
(44)
|
Prepaid
expenses and other assets
|
(72)
|
|
(38)
|
|
(609)
|
|
(572)
|
Accounts
payable, accrued liabilities and other
|
(384)
|
|
305
|
|
(310)
|
|
169
|
Net cash flows
from operating activities
|
3,460
|
|
3,855
|
|
14,430
|
|
14,433
|
|
|
|
|
|
|
|
|
CASH FLOWS FROM
INVESTING ACTIVITIES:
|
|
|
|
|
|
|
|
Purchases of property,
plant and equipment
|
(3,062)
|
|
(2,856)
|
|
(11,269)
|
|
(11,115)
|
Change in accrued
expenses related to capital expenditures
|
586
|
|
62
|
|
1,096
|
|
172
|
Other, net
|
(103)
|
|
150
|
|
(481)
|
|
(184)
|
Net cash flows from
investing activities
|
(2,579)
|
|
(2,644)
|
|
(10,654)
|
|
(11,127)
|
|
|
|
|
|
|
|
|
CASH FLOWS FROM
FINANCING ACTIVITIES:
|
|
|
|
|
|
|
|
Borrowings of
long-term debt
|
8,505
|
|
7,471
|
|
25,893
|
|
22,062
|
Borrowings of
equipment installment plan financing facility
|
74
|
|
—
|
|
1,074
|
|
—
|
Repayments of
long-term debt
|
(9,761)
|
|
(7,553)
|
|
(29,660)
|
|
(21,938)
|
Payments for debt
issuance costs
|
(29)
|
|
(14)
|
|
(56)
|
|
(32)
|
Purchase of treasury
stock
|
(114)
|
|
(1,194)
|
|
(1,213)
|
|
(3,215)
|
Proceeds from exercise
of stock options
|
3
|
|
1
|
|
32
|
|
22
|
Purchase of
noncontrolling interest
|
(4)
|
|
(173)
|
|
(189)
|
|
(427)
|
Distributions to
noncontrolling interest
|
(49)
|
|
(40)
|
|
(157)
|
|
(158)
|
Other, net
|
250
|
|
429
|
|
297
|
|
444
|
Net cash flows from
financing activities
|
(1,125)
|
|
(1,073)
|
|
(3,979)
|
|
(3,242)
|
|
|
|
|
|
|
|
|
NET INCREASE (DECREASE)
IN CASH, CASH EQUIVALENTS AND
RESTRICTED CASH
|
(244)
|
|
138
|
|
(203)
|
|
64
|
CASH, CASH EQUIVALENTS
AND RESTRICTED CASH, beginning of period
|
750
|
|
571
|
|
709
|
|
645
|
CASH, CASH EQUIVALENTS
AND RESTRICTED CASH, end of period
|
$
506
|
|
$
709
|
|
$
506
|
|
$
709
|
|
|
|
|
|
|
|
|
CASH PAID FOR
INTEREST
|
$
1,522
|
|
$
1,354
|
|
$
5,334
|
|
$
5,020
|
CASH PAID FOR
TAXES
|
$
461
|
|
$
321
|
|
$
1,581
|
|
$
1,470
|
|
As of December 31,
2024, cash, cash equivalents and restricted cash includes $47
million of restricted cash included in prepaid expenses and other
current assets in the consolidated balance sheets.
|
CHARTER
COMMUNICATIONS, INC. AND SUBSIDIARIES
|
UNAUDITED SUMMARY OF
OPERATING STATISTICS
|
(in thousands,
except per customer and penetration data)
|
|
|
|
Approximate as
of
|
|
|
December 31,
2024(c)
|
|
September 30,
2024(c)
|
|
December 31,
2023 (c)
|
Footprint
|
|
|
|
|
|
|
Estimated Passings
(d)
|
|
56,861
|
|
56,542
|
|
55,322
|
|
|
|
|
|
|
|
Customer
Relationships (e)
|
|
|
|
|
|
|
Residential
|
|
29,258
|
|
29,465
|
|
29,904
|
SMB
|
|
2,215
|
|
2,223
|
|
2,222
|
Total Customer
Relationships
|
|
31,473
|
|
31,688
|
|
32,126
|
|
|
|
|
|
|
|
Residential
|
|
(207)
|
|
(150)
|
|
(108)
|
SMB
|
|
(8)
|
|
1
|
|
(2)
|
Total Customer
Relationships Quarterly Net Additions
|
|
(215)
|
|
(149)
|
|
(110)
|
|
|
|
|
|
|
|
Total Customer
Relationship Penetration of Estimated Passings
(f)
|
|
55.4 %
|
|
56.0 %
|
|
58.1 %
|
|
|
|
|
|
|
|
Monthly Residential
Revenue per Residential Customer (g)
|
|
$
121.40
|
|
$
121.47
|
|
$
119.41
|
Monthly SMB Revenue
per SMB Customer (h)
|
|
$
163.14
|
|
$
164.38
|
|
$
162.38
|
|
|
|
|
|
|
|
Residential Customer
Relationships Penetration
|
|
|
|
|
|
|
One Product
Penetration (i)
|
|
47.6 %
|
|
47.9 %
|
|
46.7 %
|
Two Product
Penetration (i)
|
|
33.9 %
|
|
33.4 %
|
|
33.1 %
|
Three or More Product
Penetration (i)
|
|
18.5 %
|
|
18.7 %
|
|
20.2 %
|
|
|
|
|
|
|
|
% Residential
Non-Video Customer Relationships
|
|
57.9 %
|
|
57.8 %
|
|
54.8 %
|
|
|
|
|
|
|
|
Internet
|
|
|
|
|
|
|
Residential
|
|
28,034
|
|
28,205
|
|
28,544
|
SMB
|
|
2,046
|
|
2,052
|
|
2,044
|
Total Internet
Customers
|
|
30,080
|
|
30,257
|
|
30,588
|
|
|
|
|
|
|
|
Residential
|
|
(171)
|
|
(113)
|
|
(62)
|
SMB
|
|
(6)
|
|
3
|
|
1
|
Total Internet
Quarterly Net Additions
|
|
(177)
|
|
(110)
|
|
(61)
|
|
|
|
|
|
|
|
Video
|
|
|
|
|
|
|
Residential
|
|
12,327
|
|
12,437
|
|
13,503
|
SMB
|
|
565
|
|
578
|
|
619
|
Total Video
Customers
|
|
12,892
|
|
13,015
|
|
14,122
|
|
|
|
|
|
|
|
Residential
|
|
(110)
|
|
(281)
|
|
(248)
|
SMB
|
|
(13)
|
|
(13)
|
|
(9)
|
Total Video
Quarterly Net Additions
|
|
(123)
|
|
(294)
|
|
(257)
|
|
|
|
|
|
|
|
Mobile Lines
(j)
|
|
|
|
|
|
|
Residential
|
|
9,568
|
|
9,057
|
|
7,519
|
SMB
|
|
315
|
|
297
|
|
247
|
Total Mobile
Lines
|
|
9,883
|
|
9,354
|
|
7,766
|
|
|
|
|
|
|
|
Residential
|
|
511
|
|
526
|
|
532
|
SMB
|
|
18
|
|
19
|
|
14
|
Total Mobile
Lines Quarterly Net Additions
|
|
529
|
|
545
|
|
546
|
|
|
|
|
|
|
|
Voice
|
|
|
|
|
|
|
Residential
|
|
5,636
|
|
5,895
|
|
6,712
|
SMB
|
|
1,248
|
|
1,263
|
|
1,293
|
Total Voice
Customers
|
|
6,884
|
|
7,158
|
|
8,005
|
|
|
|
|
|
|
|
Residential
|
|
(259)
|
|
(275)
|
|
(248)
|
SMB
|
|
(15)
|
|
(13)
|
|
(3)
|
Total Voice
Quarterly Net Additions
|
|
(274)
|
|
(288)
|
|
(251)
|
|
|
|
|
|
|
|
Enterprise
(k)
|
|
|
|
|
|
|
Enterprise Primary
Service Units ("PSUs")
|
|
319
|
|
315
|
|
303
|
Enterprise Quarterly
Net Additions
|
|
4
|
|
3
|
|
5
|
CHARTER
COMMUNICATIONS, INC. AND SUBSIDIARIES
|
UNAUDITED CAPITAL
EXPENDITURES
|
(dollars in
millions)
|
|
|
Three Months
Ended
December 31,
|
|
Year Ended December
31,
|
|
2024
|
|
2023
|
|
2024
|
|
2023
|
Customer premise
equipment (l)
|
$
575
|
|
$
514
|
|
$
2,172
|
|
$
2,286
|
Scalable infrastructure
(m)
|
411
|
|
353
|
|
1,422
|
|
1,368
|
Upgrade/rebuild
(n)
|
543
|
|
529
|
|
1,771
|
|
1,719
|
Support capital
(o)
|
476
|
|
482
|
|
1,688
|
|
1,727
|
Capital expenditures,
excluding line extensions
|
2,005
|
|
1,878
|
|
7,053
|
|
7,100
|
|
|
|
|
|
|
|
|
Subsidized rural
construction line extensions
|
575
|
|
424
|
|
2,144
|
|
1,822
|
Other line
extensions
|
482
|
|
554
|
|
2,072
|
|
2,193
|
Total line extensions
(p)
|
1,057
|
|
978
|
|
4,216
|
|
4,015
|
Total capital
expenditures
|
$
3,062
|
|
$
2,856
|
|
$
11,269
|
|
$
11,115
|
|
|
|
|
|
|
|
|
Capital expenditures
included in total related to:
|
|
|
|
|
|
|
|
Commercial
services
|
$
334
|
|
$
381
|
|
$
1,437
|
|
$
1,560
|
Subsidized rural
construction initiative (q)
|
$
577
|
|
$
426
|
|
$
2,152
|
|
$
1,870
|
Mobile
|
$
64
|
|
$
79
|
|
$
245
|
|
$
314
|
CHARTER
COMMUNICATIONS, INC. AND SUBSIDIARIES
|
FOOTNOTES
|
|
|
(a)
|
Adjusted EBITDA is
defined as net income attributable to Charter shareholders plus net
income attributable to noncontrolling interest, net interest
expense, income taxes, depreciation and amortization, stock
compensation expense, other (income) expenses, net and other
operating (income) expenses, net such as special charges and (gain)
loss on sale or retirement of assets. As such, it eliminates the
significant non-cash depreciation and amortization expense that
results from the capital-intensive nature of our businesses as well
as other non-cash or special items, and is unaffected by our
capital structure or investment activities. Free cash flow is
defined as net cash flows from operating activities, less capital
expenditures and changes in accrued expenses related to capital
expenditures.
|
(b)
|
The previously reported
"Costs to Service Customers" expense category has been separated
between "Field and Technology Operations" and "Customer Operations"
for all periods presented with the adoption of FASB's Accounting
Standards Update No. 2023-07, Improvements to Reportable Segment
Disclosures. The new presentation does not result in any changes to
total operating expenses or Adjusted EBITDA for any period
presented. Other expense excludes stock compensation
expense. Total operating costs and expenses excludes stock
compensation expense, depreciation and amortization and other
operating (income) expenses, net.
|
(c)
|
We calculate the aging
of customer accounts based on the monthly billing cycle for each
account in accordance with our collection policies. On that
basis, at December 31, 2024, September 30, 2024 and December 31,
2023, customers included approximately 102,500, 127,300 and 135,800
customers, respectively, whose accounts were over 60 days past due,
approximately 12,100, 11,900 and 54,700 customers, respectively,
whose accounts were over 90 days past due and approximately 13,600,
11,800 and 286,000 customers, respectively, whose accounts were
over 120 days past due. The decrease in accounts past due is
predominately due to revisions to customer account balances
associated with the end of the Federal Communications Commission's
Affordable Connectivity Program, including balance write-offs and
conversion to payment plans.
|
(d)
|
Passings represent our
estimate of the number of units, such as single family homes,
apartment and condominium units and SMB and enterprise sites passed
by our cable distribution network in the areas where we offer the
service indicated. These estimates are based upon the
information available at this time and are updated for all periods
presented when new information becomes available. In the
fourth quarter of 2024, we completed a review of our passings which
resulted in a net reduction of approximately 1.7 million passings
for all periods presented.
|
(e)
|
Customer relationships
include the number of customers that receive one or more levels of
service, encompassing Internet, video, mobile and voice services,
without regard to which service(s) such customers receive.
Customers who reside in residential multiple dwelling units
("MDUs") and that are billed under bulk contracts are counted based
on the number of billed units within each bulk MDU. Total
customer relationships exclude enterprise and mobile-only customer
relationships.
|
(f)
|
Penetration represents
residential and SMB customers as a percentage of estimated
passings. Penetration excludes mobile-only
customers.
|
(g)
|
Monthly residential
revenue per residential customer is calculated as total residential
quarterly revenue divided by three divided by average residential
customer relationships during the respective quarter and excludes
mobile-only customer relationships.
|
(h)
|
Monthly SMB revenue per
SMB customer is calculated as total SMB quarterly revenue divided
by three divided by average SMB customer relationships during the
respective quarter and excludes mobile-only customer
relationships.
|
(i)
|
One product, two
product and three or more product penetration represents the number
of residential customers that subscribe to one product, two
products or three or more products, respectively, as a percentage
of residential customer relationships, excluding mobile-only
customers.
|
(j)
|
Mobile lines include
phones and tablets which require one of our standard rate plans
(e.g., "Unlimited" or "By the Gig"). Mobile lines exclude
wearables and other devices that do not require standard phone rate
plans.
|
(k)
|
Enterprise PSUs
represents the aggregate number of fiber service offerings counting
each separate service offering at each customer location as an
individual PSU.
|
(l)
|
Customer premise
equipment includes equipment and devices located at the customer's
premise used to deliver our Internet, video and voice services
(e.g., modems, routers and set-top boxes), as well as installation
costs.
|
(m)
|
Scalable infrastructure
includes costs, not related to customer premise equipment or our
network, to secure growth of new customers or provide service
enhancements (e.g., headend equipment).
|
(n)
|
Upgrade/rebuild
includes costs to modify or replace existing fiber/coaxial cable
networks, including our network evolution initiative.
|
(o)
|
Support capital
includes costs associated with the replacement or enhancement of
non-network assets (e.g., back-office systems, non-network
equipment, land and buildings, vehicles, tools and test
equipment).
|
(p)
|
Line extensions include
network costs associated with entering new service areas (e.g.,
fiber/coaxial cable, amplifiers, electronic equipment, make-ready
and design engineering).
|
(q)
|
The subsidized rural
construction initiative subcategory includes projects for which we
are receiving subsidies from federal, state and local governments,
excluding customer premise equipment and installation.
|
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SOURCE Charter Communications, Inc.