Ctrip to Upgrade Global SOS Emergency Response Platform with UNDP
17 Luglio 2019 - 1:07PM
Ctrip.com International, Ltd. (Nasdaq: CTRP) (“Ctrip”), Asia’s
largest online travel agency and the second largest in the world,
recently held a joint ceremony at the United Nations building in
Beijing in a pledge to upgrade its Global SOS Emergency Response
platform. The pledge to improve the platform, which provides
assistance to overseas travelers in times of crisis, was made in
conjunction with the United Nations Development Programme (UNDP),
the China International Centre For Economic & Technical
Exchanges and the China Tourism Academy, and includes the release
of a new handbook for safety for global travel.
The jointly developed “Global Travel Safety
Handbook” has been compiled under the guidance of professionals
from 64 countries, and includes critical travel information
regarding local laws, security issues, religious taboos and more.
This travel guide has already been made available on Ctrip’s Global
SOS Emergency Response platform, allowing travelers to become
informed of the situation prior to their departure. During the
ceremony the new handbook was revealed by representatives from the
respective organizations smashing blocks of ice containing a copy.
As part of the initiative, the authoritative UNDP guide on personal
safety in times of natural disasters is also available to users on
the platform.
The Global SOS Emergency Response platform has
been available via the Ctrip mobile application for the past two
years, and currently has a user base of over 300 million, and a
rescue success rate of 97.9%. Rescue and support services have been
provided to travelers in over 20 incidents, including the eruption
of Mount Agung, the Hawaiian earthquake, Typhoon Jebi, Typhoon Yutu
and Typhoon Mangkhut. Apart from major incidents, travelers can
also seek support on the platform for more common issues
encountered during international travel, including seeking medical
assistance, urgent translation and recovering lost possessions.
In addition to the extra knowledge available to
travelers through the Handbook for Safety in Global Travel, the new
upgrade to the Global SOS Emergency Response platform will provide
travelers with 24-hour online support, in a guaranteed response
time of under two minutes. When major natural disasters occur, the
platform will also offer a one-touch SOS service, to ensure
immediate assistance can be provided to travelers.
In testimony of the positive work done by the
Global Travel SOS Platform, UNDP Representative Devanand Ramiah
stated, "These achievements have helped to raise traveler risk
awareness, improve their effectiveness in responding to crisis, and
make use of innovative technology and methods to ensure traveler
safety."
China Tourism Academy President Dai Bin
noted the platform’s maturity, while emphasizing the need for
further participation, saying, "The SOS Platform already has
corresponding system arrangements, operating standards and a
co-operation network. Projects responsible for traveler safety such
as this require the participation of more social institutions, not
just the market."
China International Centre For Economic &
Technical Exchanges Deputy Director Ren Zhangyi put forward the
next goal for the platform, saying that it should aspire to not
just become the go-to service for Chinese tourists aboard, but also
a helping hand to foreign travelers in China.
With regard to the future of the platform, Vice
President of Ctrip Group Yu Xiaojiang noted, "We will continue to
build open platforms for government, institutions, industry and
travelers, to ensure travel safety, and allow our users to relax on
holiday in knowing we will be with them if crisis strikes."
To mark the ceremony’s occasion, an ice tower
sculpture entitled the “travel safety exhibit” was erected in the
United Nations Building displaying travel related items such as
passports, cameras, compasses and bank cards. The exhibit contained
a slice of a cake recalling the time a Ctrip travel guide gave a
cake to a traveler on their birthday, after he had safely delivered
them to the airport following bombings in Sri Lanka this April.
About Ctrip.com International,
Ltd.
Ctrip.com International, Ltd. is a leading
travel service provider of accommodation reservation,
transportation ticketing, packaged tours and corporate travel
management in China. It is the largest online consolidator of
accommodations and transportation tickets in China in terms of
transaction volume. Ctrip enables business and leisure travelers to
make informed and cost-effective bookings by aggregating
comprehensive travel related information and offering its services
through an advanced transaction and service platform consisting of
its mobile apps, Internet websites and centralized, toll-free,
24-hour customer service center. Ctrip also helps customers book
vacation packages and guided tours. In addition, through its
corporate travel management services, Ctrip helps corporate clients
effectively manage their travel requirements. Since its inception
in 1999, Ctrip has experienced substantial growth and become one of
the best-known travel brands in China.
For further information, please
contact:
International PRCtrip.com International,
ltd.Tel: (+86) 21 3406 4880 ext 196455Email: Pr@ctrip.com
Photos accompanying this announcement are available at:
https://www.globenewswire.com/NewsRoom/AttachmentNg/9a881b1a-99c9-4f7c-938b-37094cd5eb96
https://www.globenewswire.com/NewsRoom/AttachmentNg/15bf01b0-e58f-4e96-aa01-673e01e9fc1c
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