OpenText Cybersecurity 2024 Global
Managed Security Survey reveals
enterprises and
SMBs Need Holistic and Composable Security
WATERLOO, ON, June 10,
2024 /PRNewswire/ -- OpenText (NASDAQ: OTEX,
TSX: OTEX) today released the findings of its annual OpenText
Cybersecurity Global Managed Security Survey. The 2024 survey
of over 1,500 Managed Service Providers (MSPs) and Managed Security
Service Providers (MSSPs) found that the majority (92.5%) see
increasing AI-led security and threat intelligence services as the
major drivers of business growth over the next 12 months. Even with
the AI buzz, comprehensive security and composable on-demand
security expertise remain the primary reasons enterprise and SMB
customers seek MSP/MSSP services.
"Amid the growing excitement and interest in AI technologies,
it's crucial not to overlook the foundational need for composable
security which provides the ability to adapt to changing security
needs," says Prentiss Donohue,
Executive Vice President, OpenText Cybersecurity. "MSPs and MSSPs
play a critical role in safeguarding their customers' sensitive
data. As cyber threats escalate, our partners are prioritizing
security and integrating AI-powered threat intelligence services
into their offerings. This ensures our end customers can reap the
benefits of AI technology without compromising security."
Key survey findings include:
Priorities have shifted towards embedded AI and holistic
security with single vendors
- In 2024, 92.5% reported AI investment and offering AI security
services (i.e., tools) to track threats and vulnerabilities as the
major drivers of business growth over the next 12 months
- Over 80% offer these AI-related security services
- Of those respondents who are not currently offering AI-related
security services, 62% plan to offer these services in the next 12
months
- In 2023, contract flexibility was cited as the top quality by
customers; in 2024 expertise in security and AI respectively are
now the most important MSP/MSSP qualities requested
- Demand for comprehensive security increased more than 10% in
2024
More than a quarter (27%) of customers prefer having one vendor for
security solutions; a 10% increase from 2023
A top challenge facing enterprises and SMB customers—and a
big business opportunity for MSPs/MSSPs—is the incorporation of AI
into security to improve the effectiveness and efficiency of
security teams and tools
- More than three-quarters (83%) of MSPs/MSSPs have seen an
increase in business driven by interest in AI security tools and
expertise
- 34% said the incorporation of AI into security is now the
biggest challenge they are helping customers solve
- The top ranked benefit of incorporating generative or other AI
into customers' security programs is to augment the skills of
security talent and security platforms, rather than replace
people
For additional findings from the OpenText Cybersecurity 2024
Global Managed Security Survey, read the blog and view the
infographic.
MSPs and MSSPs wanting to take their cybersecurity programs to
the next level are invited to stop by the OpenText Cybersecurity
booth (#627) or Pillr booth (#912) at the Pax8 Beyond event
June 9-11 in Denver, CO. OpenText Cybersecurity will also
be at Kaseya DattoCon Europe (booth #G6), June 11-13 in Dublin,
Ireland.
Survey Methodology
In April 2024, OpenText
Cybersecurity surveyed 1,577 managers, c-level executives, and
security specialists at MSPs and MSSPs in the United States, Canada, the United
Kingdom, France,
Germany and Australia. Respondents represented MSPs/MSSPs
ranging in size from 50 to more than 5,000 employees.
About OpenText Cybersecurity
OpenText Cybersecurity provides comprehensive security solutions
for companies and partners of all sizes. From prevention, detection
and response to recovery, investigation and compliance, our
unified/end-to-end platform helps customers build cyber resilience
via a holistic security portfolio. Powered by actionable insights
from our real-time and contextual threat intelligence, OpenText
Cybersecurity customers benefit from high efficacy products, a
compliant experience and simplified security to help manage
business risk.
About OpenText
OpenText, The Information Company™,
enables organizations to gain insight through market leading
information management solutions, powered by OpenText Cloud
Editions. For more information about OpenText (NASDAQ: OTEX,
TSX: OTEX) visit opentext.com.
Connect with us:
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Certain statements in this press release may contain words
considered forward-looking statements or information under
applicable securities laws. These statements are based on
OpenText's current expectations, estimates, forecasts and
projections about the operating environment, economies, and markets
in which the company operates. These statements are subject to
important assumptions, risks and uncertainties that are difficult
to predict, and the actual outcome may be materially different.
OpenText's assumptions, although considered reasonable by the
company at the date of this press release, may prove to be
inaccurate and consequently its actual results could differ
materially from the expectations set out herein. For additional
information with respect to risks and other factors which could
occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports
on Form 10-Q and other securities filings with the SEC and other
securities regulators. Unless otherwise required by applicable
securities laws, OpenText disclaims any intention or obligation to
update or revise any forward-looking statements, whether as a
result of new information, future events, or otherwise.
Copyright © 2024 OpenText. All Rights Reserved. Trademarks owned by
OpenText. One or more patents may cover this product(s). For more
information, please
visit https://www.opentext.com/patents.Third-party
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OTEX-G
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