Interim Rates in Effect May 1 for Virginia American Water Customers
01 Maggio 2024 - 10:44PM
Business Wire
Virginia American Water announced that interim water and
wastewater rates have been implemented today for customers
throughout the state as outlined in the company’s general rate
application filed with the State Corporation Commission (SCC) on
November 1, 2023.
In the filing, Virginia American Water requested an overall
increase in rates of $19.7 million driven by $110 million in
infrastructure investments from May 2023 through April 2025. The
interim rates will remain in place until the SCC issues its final
rate order after a thorough public review, which could take several
months. The company will issue bill credits with interest to all
customers if the rates determined by the SCC’s final order are
lower than the rates Virginia American Water put into effect on May
1, 2024.
“Virginia American Water continues its approach of consistent
investment to maintain and improve our water and wastewater
systems. These critical investments help to enhance water and
wastewater service and in 2023 alone, we invested more than $53
million in water system improvements throughout the Commonwealth,”
said Barry Suits, Virginia American Water president.
In the rate application, the company proposed the third and
final step toward consolidated rates. Once rates are fully
consolidated, all of Virginia American Water’s customers will have
the same base rates. Consolidated rates allow costs associated with
infrastructure investment to be allocated statewide among Virginia
American Water’s growing customer base helping to stabilize future
rates and maintain affordability.
Recognizing that affordability may still be an issue for some
customers, the company is proposing a new universal affordability
tariff to help families experiencing hardship with their water
bills as part of this filing. The new affordability tariff, if
approved by the SCC, would be available to qualified residential
customers. Under this expanded tariff, eligible households would
receive monthly bill discounts of between 20 and 80 percent for
water and wastewater service. This would be in addition to the
company’s existing customer assistance programs.
Additional notice regarding the new rates has been included in
customer bills. Customers seeking further information can visit
virginiaamwater.com. Under Customer Service & Billing, choose
“Your Water and Wastewater Rates” under the Customer Service &
Billing menu.
Final rates are subject to the SCC’s final decision, which
includes a thorough public review of Virginia American Water’s rate
application. The SCC’s rate review process offers multiple
opportunities for customer involvement. Customers can participate
through written comments, attendance at public input hearings, and
consumer advocacy organizations that participate in the
proceedings.
Virginia American Water also reminds customers about its bill
paying assistance programs. Customers who are having difficulty
paying their water and/or wastewater service bills are encouraged
to contact the company for payment arrangements or budget billing.
Customers who meet certain eligibility requirements may also apply
for assistance through the company’s H2O Help to Others program.
More information can be found on www.virginiaamwater.com under
Customer Service & Billing, Customer Assistance Programs.
About American Water American Water (NYSE: AWK) is the
largest regulated water and wastewater utility company in the
United States. With a history dating back to 1886, We Keep Life
Flowing® by providing safe, clean, reliable, and affordable
drinking water and wastewater services to more than 14 million
people with regulated operations in 14 states and on 18 military
installations. American Water’s 6,500 talented professionals
leverage their significant expertise and the company’s national
size and scale to achieve excellent outcomes for the benefit of
customers, employees, investors and other stakeholders. For more
information, visit amwater.com and join American Water on LinkedIn,
Facebook, X and Instagram.
About Virginia American Water Virginia American Water, a
subsidiary of American Water, is the largest investor-owned water
utility in the state, providing high-quality and reliable water
services to approximately 350,000 people. For more information,
visit www.virginiaamwater.com and follow Virginia American Water on
X and Facebook.
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version on businesswire.com: https://www.businesswire.com/news/home/20240501934718/en/
Marybeth Leongini Manager, External Affairs 571-344-0998
Marybeth.leongini@amwater.com
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