Neuron and Carnival Corporation Partner to Further Accelerate Onboard Connectivity Across its Global Fleet
05 Dicembre 2023 - 4:00PM
Business Wire
Formerly ESpace Networks, Neuron’s AI-powered
connectivity management platform helps drive a significant increase
in guest satisfaction scores for the world’s largest cruise
company
Neuron, formerly ESpace Networks, and Carnival Corporation &
plc (NYSE/LSE: CCL; NYSE: CUK), the world’s largest cruise company,
today announced a partnership to accelerate onboard connectivity
across Carnival Corporation’s global fleet. The company is using
Neuron’s vendor-neutral connectivity management platform to further
increase operational efficiencies and reliable internet access on
its ships. With Neuron, Carnival Corporation ensures that its
guests and team members can take advantage of the best available
connectivity, regardless of service provider.
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The Neuron platform further advances Carnival Corporation’s
focus on providing its guests and crew with even faster
connectivity for browsing, social media, streaming, staying in
touch with family and friends, and more. At the same time, with
remote work, the company wants to make sure its guests can continue
to confidently rely on its fleet’s Wi-Fi, anywhere in the
world.
As part of Carnival Corporation’s industry-leading connectivity
strategy, which is focused on providing the best available
connection at sea, the company deployed Neuron 360, a business
intelligence solution that provides an end-to-end view of its
connectivity operations and real-time data to proactively pinpoint
issues and opportunities. In addition, it deployed Neuron Grid for
advanced connectivity management, including multi-vendor
integrations and AI-powered traffic routing. Through this
partnership, grounded in Neuron’s innovative underlying
connectivity management technologies, Carnival Corporation has even
happier guests driving higher satisfaction scores.
“We want to continue providing the best available connection at
sea and our partnership with Neuron allows us to have full
visibility and control over our connectivity,” said Paul Marsh,
director, global connectivity and destination technology for
Carnival Corporation. “By investing in new and emerging
technologies, we can push the boundaries of connectivity innovation
with a fresh approach that will accelerate the future of connected
cruising and transform the guest experience.”
With the Neuron platform, Carnival Corporation is able to:
- Expand its portfolio of connectivity services, including the
adoption of emerging technology to further advance its
industry-leading, fleetwide connectivity ecosystem
- Ensure the best possible coverage and reliability, even in the
most exotic destinations
- Eliminate manual traffic policies, using AI to dynamically
route applications over the right network at the right time for
higher quality performance
- More quickly identify and resolve technical issues, such as
issues between satellites and access points, and analyze trends
over time to prevent future issues
- Get clearer visibility into bandwidth consumption and better
tools to optimize usage
“For things that move, like cruise ships, seamless connectivity
is a uniquely tough challenge to solve,” said Benny Retnamony,
founder & CEO, Neuron. “In partnership with Neuron, Carnival
Corporation has demonstrated that with the right data and
technologies at their fingertips, they can drive more flexible and
agile connectivity operations – and as a result, make connectivity
experiences even better for their guests and crew, at all times, in
all places.”
About Neuron
Neuron, formerly ESpace Networks, is a connectivity management
platform for things that move, such as ships, planes and trains. It
uses real-time data and AI to provide companies with unprecedented
visibility, insights and control over their connectivity, across
multiple providers – enabling them to drive high-quality
connectivity and digital experiences, wherever they are.
To learn more, visit: www.getneuron.com.
About Carnival Corporation & plc
Carnival Corporation & plc is the largest global cruise
company, and among the largest leisure travel companies, with a
portfolio of world-class leading cruise lines - AIDA Cruises,
Carnival Cruise Line, Costa Cruises, Cunard, Holland America Line,
P&O Cruises (Australia), P&O Cruises (UK), Princess Cruises
and Seabourn.
Additional information can be found on www.carnivalcorp.com,
www.aida.de, www.carnival.com, www.costacruise.com, www.cunard.com,
www.hollandamerica.com, www.pocruises.com.au, www.pocruises.com,
www.princess.com, and www.seabourn.com.
For information on Carnival Corporation's industry-leading
sustainability initiatives, visit
www.carnivalsustainability.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20231205200885/en/
Carnival Corporation Jody Venturoni, Carnival
Corporation, jventuroni@carnival.com Ellie Beuerman, LDWW,
ellie@ldww.co
Neuron Leslie Grant, VP, Marketing & Communications,
Neuron, leslie@getneuron.com
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