Discover’s New Freeze ItSM Tool Lets Cardmembers Immediately Halt New Purchases from Home or On-the-Go
15 Aprile 2015 - 4:29PM
Business Wire
New Safeguard Works Like an On/Off Switch to
Help Cardmembers Who Have Misplaced Their Cards Stop New Credit
Card Purchases in Person or Online
Starting today, Discover cardmembers no longer need to worry if
they misplace their credit cards thanks to the new Freeze
ItSM feature that acts like an on/off switch to stop new
purchases on their accounts, from a mobile device, online or over
the phone. Just as easily, the account can be turned back on at the
cardmember’s discretion.
Discover is the only major credit card issuer to provide this
free feature on mobile and online. If cardmembers believe their
credit cards are permanently lost or stolen, they can call Discover
and receive a new card and account number.
“We’re giving our cardmembers a fast and simple security feature
that gives them more control over their accounts and more peace of
mind if a card goes missing,” said Julie Loeger, senior vice
president of marketing. “The Freeze It feature adds another layer
of protection to Discover’s continued efforts to increase
cardmember security and help prevent fraud.”
Main features of Freeze It:
- Provides an on/off switch for new
purchases, cash advances and balance transfers on a card
- Can be easily activated from a mobile
device, online or by calling 1-800-DISCOVER
- Sends alerts to cardmembers if a
transaction is declined while their accounts are frozen
- Allows some account activity to
continue such as bills marked as recurring by the merchants,
returns, rewards redemptions, etc.
- Does not apply to Discover business
cards
Freeze It joins a wide arsenal of security features for Discover
cardmembers, including 24/7 monitoring of every Discover card
purchase for every customer, new chip technology that makes it
extremely difficult for fraudsters to counterfeit a Discover card,
available email and text alerts when a purchase is made over a
cardmember-selected threshold and our $0 Fraud Liability Guarantee
so cardmembers never have to worry about being responsible for
unauthorized purchases on their Discover cards.
View the Freeze It commercial here:
https://www.youtube.com/watch?v=Z0ZNAHZlkMY
About Discover
Discover Financial Services (NYSE: DFS) is a direct banking and
payment services company with one of the most recognized brands in
U.S. financial services. Since its inception in 1986, the company
has become one of the largest card issuers in the United States.
The company issues the Discover card, America's cash rewards
pioneer, and offers private student loans, personal loans, home
loans, checking and savings accounts, certificates of deposit and
money market accounts through its direct banking business. It
operates the Discover Network, with millions of merchant and cash
access locations; PULSE, one of the nation's leading ATM/debit
networks; and Diners Club International, a global payments network
with acceptance in more than 185 countries and territories. For
more information, visit www.discover.com/company.
DiscoverAbbe Kalina, 224-405-5175abbekalina@discover.com
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