Second Kroger Unit to Stop Accepting Visa Credit Cards--2nd Update
01 Marzo 2019 - 8:04PM
Dow Jones News
By Patrick Thomas and AnnaMaria Andriotis
A second unit of supermarket chain Kroger Co. said Friday that
it will stop accepting Visa Inc. credit cards at its 142
supermarkets and 108 gas stations across seven states.
Kroger's Smith's Food & Drug said it would stop accepting
Visa credit cards on April 3. It will continue to accept Visa debit
cards. Smith's operates stores in Utah, Nevada, New Mexico,
Wyoming, Idaho, Montana and Arizona.
The company said the card ban was due to excessive network and
interchange fees that Visa and its issuing banks charge retailers,
which drive up food prices for its customers. Smith's stores will
continue to accept other forms of payment, including Mastercard
Inc., Discover Financial Services and American Express Co. credit
cards.
A Visa spokeswoman said in an email that the card company
provides significant value to merchants, including increased sales,
security and fraud protection and quicker checkouts. The company
continues to work toward a resolution, she added.
"It is unfair and disappointing that Kroger is putting shoppers
in the middle of a business dispute," the spokeswoman said.
Smith's Food & Drug pays more in Visa fees compared with
other card companies, said Kroger Chief Financial Officer J.
Michael Schlotman. Those fees have been rising, cutting into the
chain's profit margin, he said.
Customers also have been shifting more of their spending to
rewards credit cards, which often carry higher fees. Kroger has
seen a 54% increase in rewards card usage over the past three
years, Mr. Schlotman said in an interview.
In July, Kroger said it would stop accepting Visa credit cards
at 21 stores and five gas stations in California because of the
card giant's fees. Foods Co supermarkets stopped accepting Visa
credit cards on Aug. 14.
"It's obvious that we're serious about trying to rein in
operating costs where we can," Mr. Schlotman said. When asked if
other Kroger stores could follow suit, he said: "There's nothing
that's off the table."
Card fees have been a long-running point of tension between
merchants and card companies.
The Wall Street Journal previously reported that Visa and
Mastercard, the two biggest U.S. card networks, were preparing
increases to certain existing fees, effective this April. Fees that
Visa charges financial institutions for processing card payments on
behalf of merchants are also due to rise.
Write to Patrick Thomas at Patrick.Thomas@wsj.com and AnnaMaria
Andriotis at annamaria.andriotis@wsj.com
(END) Dow Jones Newswires
March 01, 2019 13:49 ET (18:49 GMT)
Copyright (c) 2019 Dow Jones & Company, Inc.
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