Discover Plans to Open a Customer Care Center in Whitehall to Bring High-quality Jobs and Enhance Equity in the Columbus Region
18 Novembre 2022 - 5:00PM
Business Wire
Discover, a leading digital banking and payments service
company, announced plans to open a customer care center in
Whitehall, Ohio and invest more than $16 million for construction,
training and hiring. The company plans to start hiring customer
support representatives from Whitehall and nearby communities early
next year. The opening of the center in Whitehall is part of
Discover’s strategic site selection approach, which seeks to
enhance high-quality employment opportunities and increase equity
in the communities in which they operate.
Renovation of the 103,000-square-foot location, located at 4590
E Broad Street, is planned to start in the spring. The new space is
in addition to Discover’s data center in Central Ohio and would
amplify the company’s workforce presence in the state, where it
already employs 2,100 people largely in the Columbus Region.
“Investing in Whitehall and bringing jobs to communities that
need them most is good business and contributes to our mission of
helping people achieve brighter financial futures,” said Roger
Hochschild, CEO and president of Discover. “We are looking forward
to working with Whitehall leaders and hope our investment here
spurs further economic growth in the community.”
The Chicagoland-based company has had a presence in the Columbus
region since its founding in 1985. Discover consistently ranks as a
top 100 place to work among U.S. companies with more than 1,000
employees. The planned Whitehall customer care center not only
highlights Discover’s mission to bring good jobs to strategically
identified communities, but also demonstrates its commitment to
maintaining a strong U.S.-based workforce. In its commitment to
being a good neighbor and partner, Discover supports a number of
local nonprofits both financially and through volunteerism, with
programs that help provide financial and overall health to
individuals, families and the communities where the company
operates.
“We welcome Discover’s investment in our vibrant community and
look forward to seeing the impact they make in partnership with
other local organizations working together to create brighter
future for our residents,” said Kim Maggard, Mayor of Whitehall.
“The company’s continued commitment strengthens our shared vision
to improve the lives of our residents through diverse economic
opportunities and sustainable partnerships that make a real
difference in the lives of our residents and improve long-term
prosperity.”
Finance and insurance comprise the top private sector by
economic output in the Columbus Region, which is home to global
banking institutions, national insurance providers and financial
technology companies alike. Whitehall is in Franklin County, which
is home to an estimated 1,310,300 residents.
“Discover’s expansion in Whitehall and commitment to hiring
within a five-mile radius demonstrates how companies can positively
impact underrepresented communities in Ohio,” said J.P. Nauseef,
JobsOhio president and CEO. “The new customer care center brings
new job opportunities from a national digital banking and payment
services leader that continues to grow in Ohio.”
About Discover
Discover Financial Services (NYSE: DFS) is a digital banking and
payment services company with one of the most recognized brands in
U.S. financial services. Since its inception in 1986, the company
has become one of the largest card issuers in the United States.
The company issues the Discover® card, America's cash rewards
pioneer, and offers private student loans, personal loans, home
loans, checking and savings accounts and certificates of deposit
through its banking business. It operates the Discover Global
Network® comprised of Discover Network, with millions of merchants
and cash access locations; PULSE®, one of the nation's leading
ATM/debit networks; and Diners Club International®, a global
payments network with acceptance around the world. For more
information, visit www.discover.com/company.
About Whitehall, OH
The City of Whitehall is home to over 20,000 residents and is
located in eastern Franklin County just minutes from the John Glenn
Columbus International Airport, I-270, I-670 and downtown Columbus.
Whitehall is committed to being an innovative, diverse and vibrant
community of thriving neighborhoods that are home to exceptional
recreational opportunities and flourishing businesses. For more
information, please contact the City of Whitehall by visiting
www.whitehall-oh.us or calling 614-338-3103.
About JobsOhio
JobsOhio is a private nonprofit economic development corporation
designed to drive job creation and new capital investment in Ohio
through business attraction, retention and expansion. The
organization also works to seed talent production in its targeted
industries and to attract talent to Ohio through Find Your Ohio.
JobsOhio works with six regional partners across Ohio: Dayton
Development Coalition, Ohio Southeast, One Columbus, REDI
Cincinnati, Regional Growth Partnership and Team NEO. Learn more at
www.jobsohio.com. Follow the company on LinkedIn, Twitter and
Facebook.
About One Columbus
As the economic development organization for the 11-county
Columbus Region, One Columbus’ mission is to lead a comprehensive
regional growth strategy that develops and attracts the world’s
most competitive companies, grows a highly adaptive workforce,
prepares our communities for the future, and inspires corporate,
academic and public innovation throughout the Columbus Region. One
Columbus expertly guides companies through the location decision
process. Through strategic business outreach and customized
research, the One Columbus team leverages public, private and
institutional partnerships to grow the Columbus Region’s economy
and strengthen its national and international competitiveness.
Funding is received from more than 300 private organizations, local
governments, academic institutions and JobsOhio. Learn more at
ColumbusRegion.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20221118005101/en/
One Columbus Media Contact
Amy Harman ah@columbusregion.com 614-225-6070
Discover Media Contact
Matthew Towson matthewtowson@discover.com 224-405-5649
Grafico Azioni Discover Financial Servi... (NYSE:DFS)
Storico
Da Giu 2024 a Lug 2024
Grafico Azioni Discover Financial Servi... (NYSE:DFS)
Storico
Da Lug 2023 a Lug 2024