ICE Voice over ICE Chat will leverage IPC’s
global voice platform to provide always-on open voice
connections
Supports single record of communications for
chat and voice compliance
Intercontinental Exchange, Inc. (NYSE: ICE), a leading global
provider of technology and data, and IPC Systems, a leading
provider of trading communications solutions, today announced plans
to launch ICE Voice, a cloud-based audio solution that will be
offered with ICE Chat to provide a seamless communications platform
for traders and other market participants.
ICE Voice will bring together ICE Chat’s extensive network of
over 120,000 active users and IPC’s Connexus Unigy private cloud
platform to provide always on, persistent open connections between
individuals or groups of traders across internal trading desks and
with any other ICE Chat user signed up for the service. Users will
be able to instantly jump from chat to voice and open calls from
chat tabs and group chat rooms, and create Voice Blasts to ‘shout
out’ to groups of open connections simultaneously. ICE Voice will
also support full audio recording with configurable retention,
anywhere, anytime playback of archived calls, and integrated chat
and voice logs to create a single record of communications, aiding
in trading desk or firm-wide compliance programs.
“For the first time, ICE’s users will have a single, integrated
platform for chat and voice that matches both traders’ need for
always-on, instantaneous connectivity with other traders, and
firms’ desire for easy-to-access and use records that help them
meet their record retention requirements,” said Maurisa Baumann,
Head of Desktops and Feeds at ICE. “ICE Voice builds on our instant
messaging service, which has become one of the largest networks in
the financial industry, and utilizes IPC’s voice network for
providing cloud-based audio connectivity with a single click.”
“IPC’s collaboration with ICE to develop ICE Voice brings our
industry leading Connexus Unigy cloud technology together with the
ICE Chat network to create a single, seamless and powerful solution
for traders,” said Tim Carmody, Chief Technology Officer, IPC
Systems. “This solution reinforces both IPC and ICE’s focus on
continuous innovation in trading communications and connectivity,
and enhancing the experience of the global trading community
through greater integration and interoperability between chat,
voice and electronic platforms, applications and workflows.”
ICE Voice will be seamlessly integrated into the ICE Chat
platform, providing an efficient workflow for financial
professionals to connect and interact as effortlessly as possible.
It will combine voice connectivity with functionality that was
designed specifically to match the custom needs of traders,
including ICE Chat’s AI-powered Smart Text Recognition
functionality, which turns texts into actionable data using APIs,
and Message Blaster for sending single messages to multiple
contacts.
IPC’s Trading Communications Systems support the global voice
trading community through a comprehensive suite of leading-edge
communications technologies and tools, underpinned by the
proprietary and award-winning cloud-based Connexus Unigy platform.
Trading Communications solutions include Service-as-a-Software
offerings (Connexus), on-premise and mobile trading communications
products and compliance and surveillance solutions, including its
most recent solution, OneView Portfolio, which launched at the end
of 2023.
For more information about ICE Chat, please visit:
https://www.ice.com/fixed-income-data-services/access-and-delivery/desktop-web-platforms/chat.
About IPC
A specialist technology and service leader powering global
financial markets for over 50 years, IPC Systems is at the
forefront of electronic trading connectivity and state-of-the-art
cloud communications, setting the standard for exceptional service,
innovation, and expertise.
IPC’s customer-first approach is bolstered by an extensive and
diverse financial ecosystem that spans all asset classes and
connects market participants anywhere in the world for enhanced
communication, collaboration, and compliance. Global services
include electronic trading, trading communications, and
infrastructure-as-a-service solutions. IPC is ideally positioned to
anticipate change and remain aligned with rapidly transforming
markets, and to empower customers to adapt to change, now and in
the future. To learn more, visit www.ipc.com, explore our Insights
page and follow us on LinkedIn.
About Intercontinental Exchange
Intercontinental Exchange, Inc. (NYSE: ICE) is a Fortune 500
company that designs, builds and operates digital networks that
connect people to opportunity. We provide financial technology and
data services across major asset classes helping our customers
access mission-critical workflow tools that increase transparency
and efficiency. ICE’s futures, equity, and options exchanges –
including the New York Stock Exchange – and clearing houses help
people invest, raise capital and manage risk. We offer some of the
world’s largest markets to trade and clear energy and environmental
products. Our fixed income, data services and execution
capabilities provide information, analytics and platforms that help
our customers streamline processes and capitalize on opportunities.
At ICE Mortgage Technology, we are transforming U.S. housing
finance, from initial consumer engagement through loan production,
closing, registration and the long-term servicing relationship.
Together, ICE transforms, streamlines and automates industries to
connect our customers to opportunity.
Trademarks of ICE and/or its affiliates include Intercontinental
Exchange, ICE, ICE block design, NYSE and New York Stock Exchange.
Information regarding additional trademarks and intellectual
property rights of Intercontinental Exchange, Inc. and/or its
affiliates is located here. Key Information Documents for certain
products covered by the EU Packaged Retail and Insurance-based
Investment Products Regulation can be accessed on the relevant
exchange website under the heading “Key Information Documents
(KIDS).”
Safe Harbor Statement under the Private Securities Litigation
Reform Act of 1995 -- Statements in this press release regarding
ICE's business that are not historical facts are "forward-looking
statements" that involve risks and uncertainties. For a discussion
of additional risks and uncertainties, which could cause actual
results to differ from those contained in the forward-looking
statements, see ICE's Securities and Exchange Commission (SEC)
filings, including, but not limited to, the risk factors in ICE's
Annual Report on Form 10-K for the year ended December 31, 2023, as
filed with the SEC on February 8, 2024.
Category: Fixed Income and Data Services
SOURCE: Intercontinental Exchange
ICE-CORP
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version on businesswire.com: https://www.businesswire.com/news/home/20240229678988/en/
ICE Media Contact: Damon Leavell +1 212 323 8587
damon.leavell@ice.com media@ice.com
ICE Investor Relations Contact:
Katia Gonzalez +1 678 981 3882 katia.gonzalez@ice.com
investors@ice.com
IPC Media Contact The Realization Group for IPC Systems
+44 7713 332303 Vanessa.green@therealizationgroup.com
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