Check Out the Mobile Guest Experience by Checking in with Motorola Solutions’ Technology
24 Giugno 2013 - 2:00PM
Business Wire
(HITEC Booth #1053) – Today’s hotel guests are looking
for more than just lower room rates when choosing a hotel, and new
technology and services from Motorola Solutions (NYSE: MSI) are
helping hoteliers differentiate their properties and improve the
guest experience.
In today’s mobile world, guests are bringing an average of two
to three mobile devices into their rooms and are looking for
simple, seamless wireless connectivity. Mobile and wireless
technology from Motorola Solutions can be leveraged to elevate the
guest experience and improve staff efficiency.
Hoteliers looking for a trusted partner to help implement and
manage these emerging technologies can utilize Motorola’s Global
Solutions and Services offerings such as WLAN Management and
Managed Guest Access. Managed Services for Hospitality can combine
Motorola’s unique technologies with day-to-day operational
management to create and maintain the mobile environments that
deliver the experience that guests desire.
Lobby
- In the lobby, proximity awareness can
welcome guests on their mobile devices and push relevant offers as
they move to the guest rooms and common areas.
- The modular AP 8132 can enable a
wireless connection on all staff devices, allowing for secure,
seamless communication. Hoteliers can plug in a 3G backhaul to
provide network redundancy to prevent downtime in the event of a
network outage, ensuring the guests are not affected and
maintaining a high standard of customer service.
Guest Rooms
- Motorola’s new T5 Power Broadband
solution provides high-speed Internet access in guest rooms, and
delivers additional revenue-generating, in-room guest services such
as IPTV, VoIP and presence.
- The T5 is built specifically for the
hospitality industry with patented power over very high bit rate
digital subscriber line (PoVDSL) technology and enables hotels to
use their existing telephone wiring to deliver high-speed 802.11n
Wi-Fi in guest rooms.
- Installation of the T5 solution is
simple – it is installed over the existing telephone wall plates
and has power built in, eliminating the need to install new
Ethernet cabling. Plus it has an operational range of more than
1,500 feet.
- The T5 replaces the highly successful
T3, which provides high-speed Internet access in more than 300,000
guest rooms.
- The high speed, 802.11n AP 6511 snaps
over Ethernet Category 5 wall jack with up to three fast Ethernet
downlink ports for wired and wireless connectivity.
- The Air Defense Services Platform helps
assure guests that their connection to the Wi-Fi network is secure
by maintaining the performance, availability and security of the
WLAN serving the hotel property.
- Secure Guest Access helps hoteliers get
up to speed with their customers’ wireless demands by quickly
onboarding guests using their rewards program or social media login
information.
Common Areas
- At a bar, restaurant or the pool,
employees can use the Motorola ET1 Enterprise Tablet to place guest
orders and also process payments. The mobile computer provides
staff the ability to show guests detailed information on the food
and drinks offered and provide rapid customer service
tableside.
- To enable wireless guest access
outdoors or in conference centers, the AP 6562, a dual radio
802.11n access point in an IP67 outdoor-rated housing, seamlessly
extends the internal Wi-Fi network and delivers the bandwidth to
run complex applications.
- Maintenance workers and staff can
communicate seamlessly on the SL 7550 portable two-way radio, which
was designed with hospitality workers in mind. The radio’s slim
design and unique features enhance the level of professionalism and
discretion so users can provide superior customer service and
faster response times.
SUPPORTING QUOTE
Thomas Moore, director of Hospitality Industry Solutions,
Motorola Solutions
“Hoteliers are encountering an increasingly competitive market,
and the guest experience is paramount to retaining customer
loyalty. Motorola Solutions’ mobile and wireless technologies and
services enable revenue-generating services, such as IPTV, and
improve staff efficiency as well as make hotel stays more personal
for guests.”
SUPPORTING RESOURCES
Website: Motorola Solutions Hospitality
Website: Next Generation Enterprise Mobility
Blog: Wireless Insights
Twitter: @MotWireless
About Motorola Solutions
Motorola Solutions is a leading provider of mission-critical
communication solutions and services for enterprise and government
customers. Through leading-edge innovation and communications
technology, it is a global leader that enables its customers to be
their best in the moments that matter. Motorola Solutions trades on
the New York Stock Exchange under the ticker “MSI.” To learn more,
visit www.motorolasolutions.com. For ongoing news, please visit
our media center or subscribe to our news feed.
MOTOROLA, MOTOROLA SOLUTIONS and the Stylized M Logo are
trademarks or registered trademarks of Motorola Trademark Holdings,
LLC and are used under license. All other trademarks are the
property of their respective owners. ©2013 Motorola Solutions, Inc.
All rights reserved.
Media Contacts:Julie LevinMotorola Solutions(847)
576-4311(224) 239-2433Julie.Levin@motorolasolutions.comorKevin
HegartyMotorola
Solutions847-576-5141815-592-4247kevin.hegarty@motorolasolutions.comorWan
LinMotorola
Solutions+1-847-576-1017+1-847-521-6319Wan.Lin@motorolasolutions.com
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