Pitney Bowes Finds 66% of College Students Wished They Had More Secure Package Delivery
14 Settembre 2023 - 2:00PM
Business Wire
Students and faculty call for campuses to
improve technology, flexibility and safety when handling
packages
Pitney Bowes Inc. (NYSE: PBI), a global shipping and mailing
company that provides technology, logistics, and financial
services, today announced a new study developed in partnership with
Morning Consult on campus parcel management and smart locker
solutions.
According to the study, 54% of students reported having a
package lost, stolen, or delayed because it was misplaced. About 2
out of 5 students had a package delivered to campus that was lost
or stolen, and 1 in 3 students have experienced a delay because the
package was misplaced. Overall, 66% of students wished they had a
more secure means for package delivery.
Modern technology matters to students 86% of higher ed
students reported having modern, up-to date technologies and
facilities was important to them when choosing a school with 55% of
students wishing their school had more modern technology and
facilities. 74% of students wished they were able to pick up their
packages on their own time with 44% claiming to frequently miss
operating hours of key campus facilities due to hectic
schedules.
Both students and faculty expressed high interest in smart
locker functionality with commuter populations especially
interested in having a place to store items while on campus. Higher
ed students are most likely to use smart lockers to accommodate
busy schedules outside of mail room operating hours while faculty
are most interested in avoiding porch piracy while working. Both
groups still express a desire for flexibility with 80% of students
reporting they would use smart lockers to pick up bookstore orders
off-hours and 76% of faculty would use them to pick up packages
outside of mailroom hours.
Beyond campus life, 81% of students were reported interested in
having access to smart lockers when they graduate and begin work in
an office environment.
“People are still receiving a high volume of packages –
according to our Parcel Shipping Index, 58 million parcels were
shipped in the US each day in 2022 – totaling around 674 parcels
per second, but unlike the days of the pandemic, schedules have
resumed, and people are largely no longer home to receive them,”
said HD Rhee, Senior VP, Global SendTech Product & Strategy.
“Implementing smart lockers across college campuses is an easy and
innovative solution that accommodates the new ways people live and
work. We are proud that our suite of products gives students and
faculty the peace of mind that their packages are where they expect
them – when they expect them.”
Smart locker innovations address the growing demand for safe,
secure and flexible parcel and storage management in today’s
dynamic hybrid work and educational environments.
The expansion of the Pitney Bowes ParcelPoint Smart Locker suite
aligns with the evolving post-pandemic hybrid work/life model,
while also addressing the challenges faced by campuses and
institutions dealing with the surging volume of inbound packages.
ParcelPoint Smart Lockers provide safety, security and convenience,
offering reliable point-to-point parcel and asset management for
various industries.
ParcelPoint Smart Lockers features and benefits:
Pitney Bowes Outdoor Smart Lockers systems are built with
durability, offering protection against moisture, heat, cold and
wind, so that packages and assets are kept safe and secure. The
outdoor lockers provide improved real estate flexibility and offer
the added convenience of 24/7 package pickup, eliminating the need
to extend mailroom hours or hire additional staff, ideal for
educational campuses.
Workplace Day Use for ParcelPoint Smart Lockers enables
employees and guests to store personal items temporarily, through a
user-friendly, self-service workflow. Designed to meet the needs of
the modern hybrid workforce, it offers a secure storage solution at
a time when many offices are eliminating assigned workspaces.
- Contactless delivery: Smart locker solutions offer
convenient, contactless package delivery and pickup, ensuring the
safety of both staff and recipients.
- Complete chain of custody: Seamlessly integrate delivery
lockers with PitneyTrack™ Inbound, receiving software, facilitating
easy tracking and management of packages for efficient
delivery.
- 24/7 self-service access: Recipients receive automated
alerts of incoming packages and assets, providing them the
flexibility to retrieve their items at their convenience.
- Flexible options: Choose from pre-configured,
customizable and outdoor intelligent locker options that are
designed to fit specific volume, space, layout and workflow
requirements, providing a tailored solution for your needs.
For more information click here.
This poll was conducted between April 4th – April 12th, 2023
among a sample of 2259 US Adults, comprised of 2009 Higher
Education Students (Margin of Error +/- 2 percentage points) and
250 Faculty (Margin of Error +/- 6 percentage points).
About Pitney Bowes Pitney Bowes (NYSE:PBI) is a global
shipping and mailing company that provides technology, logistics,
and financial services to more than 90 percent of the Fortune 500.
Small business, retail, enterprise, and government clients around
the world rely on Pitney Bowes to reduce the complexity of sending
mail and parcels. For the latest news, corporate announcements and
financial results visit
https://www.pitneybowes.com/us/newsroom.html. For additional
information visit Pitney Bowes at www.pitneybowes.com.
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Brett Cody Pitney Bowes brett.cody@pb.com
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