Tyler Technologies to Provide Integrated Public Safety Solution to Muskingum County, Ohio
16 Maggio 2017 - 3:17PM
Business Wire
Sheriff’s office to use Tyler’s New World
public safety, SoftCode and Brazos solutions
Tyler Technologies, Inc. (NYSE: TYL) signed an agreement with
the Muskingum County Sheriff’s Office (MCSO) in Muskingum County,
Ohio, for Tyler’s New World™, SoftCode™ and Brazos™ public safety,
civil processing and e-citation solutions. The agreement includes
license fees, professional services and system maintenance.
MCSO sought a solution that would improve efficiency throughout
the organization by sharing information between the county and
court to replace manual processes with a seamless workflow. Tyler
was selected to deliver a total solution to integrate criminal
justice for MCSO.
“We were already familiar with Tyler because of their expansive
presence with several agencies in our county and in the state,”
said Mr. Kim Hambel, director of operations, Muskingum County
Sheriff’s Office. “Tyler’s connected solution will enable us to
share mission-critical information among our departments. This
capability helps us to not only reduce crime in Muskingum County,
but to keep first responders more informed and safer on the scene
of a call for service.”
The comprehensive solution for MCSO includes three Tyler
products that are all part of the Tyler Alliance approach which
enables data sharing across Tyler products and across justice
agencies. The systems work together to provide integrated criminal
justice:
- MCSO purchased New World computer aided
dispatch, law enforcement records management systems (LERMS),
mobile messaging, field reporting and corrections solutions from
Tyler.
- This software is compliant with
incident-based reporting (IBR) and National Crime Information
Center (NCIC) requirements, meaning it already meets the state and
federal guidelines in Ohio and won’t require any changes to the
existing solutions.
- When MCSO is live on New World,
dispatchers and first responders will be able to take advantage of
proximity dispatching capabilities, which enable dispatchers to
utilize intelligence, estimated time of arrival and a community’s
unique routing data to send the fastest and best response to a call
for service. All of this information is available in CAD and mobile
data terminals (MDTs) found in the vehicles of first responders, so
that dispatchers and first responders know where all vehicles are
located in real time.
- New World software is designed to meet
Next Generation 9-1-1 requirements, specifically text-to-911
functionality. With this functionality, agencies can implement
text-to-911 functionality for their community.
- Brazos, Tyler’s e-citation solution,
will be used by patrol officers to easily enter citation
information on a mobile device, which will integrate with New World
LERMS used by the sheriff’s office.
- Tyler’s SoftCode civil processing
software will be used by MCSO, attorneys, sheriffs and deputies to
track warrants, update information in the field, and access case
and financial information.
“The Muskingum County Sheriff’s Office is forward-thinking in
their desire to implement the software tools necessary for an
integrated criminal justice system,” said Greg Sebastian, president
of Tyler’s Public Safety Division. “With integrated criminal
justice, it’s more than just sharing information; it’s about
providing decision support and business intelligence to better
serve the public. We’re looking forward to helping the Muskingum
County Sheriff’s Office deliver this to their constituents.”
Muskingum County, in central Ohio, has a population of nearly
90,000. The city of Zanesville, which is its county seat, also uses
Tyler’s Incode® financial management solution.
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of
end-to-end information management solutions and services for local
governments. Tyler partners with clients to empower the public
sector – cities, counties, schools and other government entities –
to become more efficient, more accessible and more responsive to
the needs of their constituents. Tyler’s client base includes more
than 15,000 local government offices in all 50 states, Canada, the
Caribbean, the United Kingdom and other international locations. In
2016, Forbes ranked Tyler on its “Most Innovative Growth Companies”
list, and it has named Tyler one of “America’s Best Small
Companies” eight times. The company has been included six times on
the Barron’s 400 Index, a measure of the most promising companies
in America. More information about Tyler Technologies,
headquartered in Plano, Texas, can be found at tylertech.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20170516005141/en/
Richards Partners for Tyler TechnologiesKurt Watkins,
214-891-7624TylerPR@Richards.com
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