Goochland County, Virginia, Sees Strong Adoption of Tyler Technologies’ Enterprise Permitting & Licensing Solution
13 Dicembre 2022 - 3:17PM
Business Wire
Tyler’s Civic Access solution brings community
development directly to residents
Tyler Technologies, Inc. (NYSE: TYL) announced that Goochland
County, Virginia, has successfully gone live with Tyler’s
Enterprise Permitting & Licensing (EPL) solution to manage its
permitting, planning, and code enforcement.
The county was previously using another permitting system that
did not meet its needs. It also did not have an effective platform
to reach constituents directly to help them complete permit
applications and make payments. The county selected Tyler’s EPL,
Workforce Mobile, Civic Access, and Tyler Payments solutions, which
now work together as a comprehensive solution across the
enterprise.
“We are thrilled to be live on Tyler’s EPL software and
especially on its Civic Access solution, which allows citizens to
submit applications electronically through an intuitive portal,”
said Sara Worley, economic development director, Goochland County.
“Within the first four days of go-live, we’ve seen nearly 30
percent of all applications submitted online versus in the office.
It is really rewarding to see that kind of early adoption with the
solution, and we’re excited to continue serving our community with
this advanced technology.”
Tyler’s EPL solution is a leading enterprise permitting and
planning review software that automates, connects, and streamlines
critical government processes. The single platform not only
increases efficiency and communication, but it also maximizes
productivity and departmental collaboration from desk to field
while encouraging constituent engagement and reducing human error.
Specifically, the Civic Access web portal provides online access
and tools to help maintain effective communication with residents
and contractors, eliminating the need for a phone call or office
visit. Constituents can search for an address or parcel, apply for
a permit, request an inspection, pay invoices, and more.
“We are pleased to help bridge the gap between the community and
local government through our permitting, planning, and code
enforcement solutions in Goochland County,” said Greg Savard,
general manager of Tyler’s civic services business unit. “The
county’s team is highly engaged, and we’re excited to have helped
them deliver a seamless go-live experience. We look forward to
working with Goochland County to further empower its staff and
their stakeholders.”
Goochland County is located just northwest of Richmond in the
Commonwealth of Virginia and considered part of the greater metro
area. Its convenient location and superior transportation networks
make it popular with businesses of all sectors; it’s home to
prestigious business headquarters and supports a thriving business
climate. With around 300 square miles of rural countryside and
planned growth areas, the county has an active community of roughly
25,000 residents.
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) provides integrated software and
technology services to the public sector. Tyler's end-to-end
solutions empower local, state, and federal government entities to
operate more efficiently and connect more transparently with their
constituents and with each other. By connecting data and processes
across disparate systems, Tyler's solutions are transforming how
clients gain actionable insights that solve problems in their
communities. Tyler has more than 37,000 successful installations
across more than 12,000 locations, with clients in all 50 states,
Canada, the Caribbean, Australia, and other international
locations. Tyler has been recognized numerous times for growth and
innovation, including Government Technology's GovTech 100 list and
Forbes' "Most Innovative Growth Companies" list. More information
about Tyler Technologies, an S&P 500 company headquartered in
Plano, Texas, can be found at tylertech.com.
#TYL_General
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Jennifer Kepler Tyler Technologies 972.713.3770
Media.team@tylertech.com
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