City of Greenville, Texas, to Improve Customer Service and Collaboration with Tyler Technologies’ Solutions
20 Dicembre 2022 - 3:17PM
Business Wire
City selects permitting, licensing, and asset
management solutions
Tyler Technologies, Inc. (NYSE: TYL) announced it has signed an
agreement with the city of Greenville, Texas, for Tyler’s
Enterprise Permitting & Licensing and Enterprise Asset
Management solutions.
The city of Greenville is upgrading its current system, which
lacks a robust customer portal and has limited end-user
configuration tools. Currently an existing Tyler ERP Pro user, the
city decided to expand its partnership with Tyler, citing the
company’s stability and proven track record.
“We want the best for our citizens and visitors, and we believe
that’s exactly what Tyler Technologies brings with its solutions.
With this new program, we expect to reduce cost and wait time in
multiple departments throughout our city while improving our
services to our community,” said Jeremy Qualls, building official
and code enforcement manager for the city of Greenville. “We are
looking forward to having an interactive program to help us connect
to the public in a more technological way. This system will open
many more doors for communication and adaptability, and the
interactive map and the online portal are what we believe customers
want for our future.”
Tyler’s Enterprise Permitting & Licensing and Enterprise
Asset Management solutions will bring new capabilities and
improvements to the city, including:
- A stable Amazon Web Services (AWS) cloud environment
- Comprehensive geographic information system (GIS)-based
solution specifically for building and public works
- Greater mobile access for users
- New electronic plan review functionality
- Greater city autonomy for future changes and automation
“We look forward to improving the city of Greenville’s
permitting, licensing, and asset management processes,” said Greg
Savard, general manager of Tyler’s Civic Services business unit.
“Not only will these solutions help the city boost its service to
the public, but they will also bring better internal collaboration
across departments, including those who already use other Tyler
products.”
Greenville is located about 50 miles northeast of Dallas in Hunt
County. It has a population of nearly 30,000.
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) provides integrated software and
technology services to the public sector. Tyler's end-to-end
solutions empower local, state, and federal government entities to
operate more efficiently and connect more transparently with their
constituents and with each other. By connecting data and processes
across disparate systems, Tyler's solutions are transforming how
clients gain actionable insights that solve problems in their
communities. Tyler has more than 37,000 successful installations
across more than 12,000 locations, with clients in all 50 states,
Canada, the Caribbean, Australia, and other international
locations. Tyler has been recognized numerous times for growth and
innovation, including Government Technology’s GovTech 100 list and
Forbes’ “Most Innovative Growth Companies” list. More information
about Tyler Technologies, an S&P 500 company headquartered in
Plano, Texas, can be found at tylertech.com.
#TYL_Financial
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version on businesswire.com: https://www.businesswire.com/news/home/20221220005011/en/
Jennifer Kepler Tyler Technologies 972.713.3770
Media.team@tylertech.com
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