DALLAS, Sept. 27 /PRNewswire-FirstCall/ -- Tyler Technologies, Inc. (NYSE: TYL) announced today that it has signed a contract with the City of Springfield, Massachusetts, to provide its MUNIS(R) Enterprise Resource Planning (ERP) software and related professional services. The deal, valued at more than $1.75 million, includes consulting services, annual support and maintenance, in addition to a comprehensive financial software package. With this contract, Tyler further reinforces its position as the leading provider of public sector software solutions in the Commonwealth of Massachusetts. Richard Peterson, Jr., president of Tyler's MUNIS division, commented, "Tyler's latest contract with the City of Springfield is a testament to our already firmly established position in Massachusetts. We're confident that the City will improve its efficiency across the board, taking full advantage of MUNIS' seamless integration." He continued, "Springfield is a longtime client of Tyler's Pension Management [formerly TACS Pension Software] and CLT Appraisal and Tax solutions. The City's decision to purchase MUNIS demonstrates its confidence in Tyler's ability to deliver the products and services it requires to operate at an optimal level of effectiveness." Springfield, which purchased Tyler's Pension Management solution in 1994, and Tyler's CLT Appraisal and Tax solution in 1982, was looking to replace its more than 20-year-old, in-house developed system with a fully integrated financial management solution. The City's Chief Information Officer, Thomas B. Collins, stated, "Our current system has limited functionality, requiring many departments to develop their own shadow systems to meet their needs. It is not well integrated and requires vast amounts of paper and paper-driven processes." Mr. Collins explained that Springfield's paper-reliant system encumbers the efficiency and effectiveness of the delivery of services. "We expect MUNIS to provide a responsive system with electronic approvals and work routing, end user access to data and the opportunity to add additional capabilities once the implementation is completed," said Mr. Collins of the City's upgrade from its existing system. To help the City progress from this paper-based system, the Tyler Content Manager for MUNIS application will enable the City to electronically manage, store and retrieve documents specific to MUNIS. The City's selection of MUNIS Massachusetts Tax Billing, Tax Title and Excise Tax software applications will keep it current with state mandates and requirements. In addition, Springfield's purchase of the CLT interface will enable data to be shared between MUNIS and CLT databases using a CAMA (Computer Assisted Mass Appraisal) bridge. A variety of factors led to Springfield's decision to contract for MUNIS software from Tyler. Among them, according to Mr. Collins, is the feature-rich functionality of MUNIS and the fact that it is designed to meet the unique needs of local governments. He also cited the up-to-date system architecture, annual updates, and strong presence throughout Massachusetts as influencing the City's choice. As part of Tyler's MUNIS implementation, Springfield has opted for consulting services to improve its overall performance and productivity. These professional services include change management, business process improvement, desk procedures, and policy and procedure analysis. The City will benefit from an in-depth analysis of its current operating procedures and will receive best business practice recommendations from Tyler to enable it to make improvements where necessary. Springfield was first established as a trading post on the banks of the Connecticut River in 1636, officially becoming a city in 1852. Located in the Pioneer Valley of western Massachusetts, the city is just a few miles north of the Connecticut border and serves as the county seat for Hampden County. With a population of approximately 152,000, it is the third largest city in the state and ranks among the nation's 150 largest cities. Springfield is recognized as the birthplace of basketball and the home of the Basketball Hall of Fame. The City of Springfield is also home to several colleges, including Western New England College, Springfield College, American International College and Springfield Technical Community College. Based in Dallas, Tyler Technologies is a leading provider of end-to-end information management solutions and services for local governments. Tyler partners with clients to make local government more accessible to the public, more responsive to needs of citizens, and more efficient. Tyler's client base includes more than 6,000 local government offices throughout all 50 states, Canada, Puerto Rico and the United Kingdom. Forbes Magazine named Tyler one of the "200 Best Small Companies" in America in 2004. More information about Tyler Technologies can be found at http://www.tylerworks.com/ . Tyler Technologies, Inc. has included in this press release "forward- looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 concerning its business and operations. Tyler Technologies expressly disclaims any obligation to release publicly any updates or revisions to these forward-looking statements to reflect any change in its expectations. These expectations and the related statements are inherently subject to risks and uncertainties that could cause actual results to differ materially from those set forth in, contemplated by, or underlying the forward-looking statements. The risks and uncertainties which forward-looking statements are subject to include, but are not limited to, changes in competition, changes in general economic conditions, changes in the budgets and regulatory environments of the Company's customers, risks associated with the development of new products and the enhancement of existing products, the ability to attract and retain qualified personnel, and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission. http://www.newscom.com/cgi-bin/prnh/20020416/TYLLOGO http://photoarchive.ap.org/ DATASOURCE: Tyler Technologies, Inc. CONTACT: Brian K. Miller, Senior Vice President - CFO of Tyler Technologies, Inc., +1-972-713-3720, or Web site: http://www.tylerworks.com/

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