Allstate Reinforces Customer Protection With Redesigned Mobile App
06 Novembre 2023 - 4:12PM
Business Wire
From making it easy to find parking, fuel and
repair shops when needed most to understanding climate risks, the
Allstate mobile app empowers customers with new affordable, simple
and connected features
Allstate released the latest version of its mobile app, adding
valuable features that go beyond insurance, including GasBuddy®,
SpotHero®, Risk Factor®, and Allstate’s own Good Hands® Repair
Network. Additional user-focused enhancements in key areas make
customer interactions easier, with improved access to ID cards,
messages and a redesigned launch screen.
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"We’re listening to our customers, and these updates give them
more personalized value and control to protect what matters most,”
said Mike Antognoli, mobile product director at Allstate. “The
Allstate mobile app offers a hotbed of innovation that’s
transforming how people interact with an insurer.”
New features:
- A gas finder, powered by GasBuddy, helps customers save money
by finding the lowest priced fuel in their area.
- A parking reservation platform, powered by SpotHero, helps
customers find and save money on parking.
- A weather risk resource, powered by Risk Factor, helps
customers understand climate risks for their home, such as
flooding, wildfire and severe wind.
- A trusted repair shop finder, powered by Good Hands Repair
Network, helps customers in need of auto body work.
“Allstate differentiates itself from the competition by packing
an impressive set of features and benefits into one app,” said
Antognoli. “In addition to these new tools, Allstate mobile offers
customers access to Drivewise and crash detection services,
Allstate Roadside Services, and Allstate Identity Protection.
Customers can file a claim with QuickFoto Claim, check their policy
and discounts, get their latest ID cards, and so much more. And
there are additional customer-focused updates to come.”
Additional enhancements:
- Availability to add ID cards to Google Wallet, in addition to
Apple Wallet
- Upgraded Message Center and Help Center
- Redesigned navigation and launch screens to enhance ease of
use
Allstate customers can download the Allstate mobile app on the
Apple App Store and Android Google Play.
About Allstate
The Allstate Corporation (NYSE: ALL) protects people from life's
uncertainties with a wide array of protection for autos, homes,
electronic devices, and identity theft. Products are available
through a broad distribution network including Allstate agents,
independent agents, major retailers, online, and at the workplace.
Allstate is widely known for the slogan "You're in Good Hands with
Allstate." For more information, visit www.allstate.com.
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William Miller Allstate Media Relations 847-402-5600
william.miller@allstate.com
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