Motorola Solutions Delivers New Mobile Computer Solution to Yodel, to Enhance Operations and Improve Service Delivery
03 Febbraio 2014 - 2:00PM
Business Wire
Mobility Lifecycle Management from Motorola improves delivery
Information, operational flexibility and speed of mobile device
implementation
Mobility Lifecycle Management (MLM) from Motorola Solutions,
Inc. (NYSE: MSI) is setting a new standard for optimizing
the performance of business-critical mobile device environments.
The service is aimed at companies that want to use mobile devices
to transform their business operations.
Yodel, one of the United Kingdom’s leading parcel carriers, is
working with Motorola to ensure its device portfolio supports its
goal of delivering market leading service. With a workforce of up
to 16,000, Yodel delivers around 135-million parcels per year on
behalf of the UK’s top retailers, both into stores and direct to
consumers.
The company uses handheld mobile devices including Motorola
Solution’s MC67, MC45 and RS507 to scan parcels, give its drivers
delivery instructions and capture customer signatures. Mobile
technology is crucial to the delivery process with individual
parcels being scanned at various stages in order to provide
accurate tracking for Yodel’s clients and their customers. Its
alliance with Motorola gives Yodel a comprehensive managed solution
allowing full visibility of its 8,000 mobile devices and 12,000
seasonal devices, ensuring its workforce is well equipped to
provide an effective and efficient service. Motorola’s MLM solution
has allowed Yodel to cut deliveries confirmed on paper in half
compared to previous years while reducing data latency issues by
more than 50%.
The MLM solution helps ensure the successful introduction of
mobile device technologies across an enterprise by speeding rollout
and providing operational support for mobile device and application
planning. MLM also supports deployment, management, service desk,
repairs, reporting and analysis. Performance is governed by
customer-specific service-level agreements and clients will have
visibility to all operations and performance measures through the
Mobility Lifecycle Management Portal, a customizable browser-based
reporting and analysis tool.
KEY FACTS
- Yodel is currently operating from more
than 60 locations, delivering more than 135-million parcels per
year on behalf of more than 1,500 clients, with a focus on
retail.
- The MLM service builds on Motorola’s
global leadership in mission- and business-critical communications
by providing agnostic lifecycle management across Windows® Mobile,
Apple® iOS and Android®-based operating systems from a wide variety
of device manufacturers.
- A fully managed service, MLM improves
operational capability, making it easy to scale to meet changing
business needs and reduce operational risk through specialized
service delivery and logistical resources.
SUPPORTING QUOTES
Gary Aitkenhead, services vice president, Motorola Solutions
Europe & Africa
“Motorola Solutions is extremely pleased to be working with
Yodel on delivering our Mobility Lifecycle Management service. We
believe that a combination of Motorola devices with our
professional services and the ability to monitor and configure
devices with real-time visibility will revolutionize Yodel’s
operations and enable the company to consolidate and grow its
position in the UK delivery market.”
Dick Stead, executive chairman, Yodel
“The real driver behind logistics isn’t vehicles, but
technology. Our alliance with Motorola Solutions provides us with a
one stop solution to managing our estate and future proofing our
business.”
SUPPORTING RESOURCES
Website: Motorola Solutions Global Solutions and
Services
Website: Yodel
Video: Mobility Lifecycle Management
White Paper: Build a Mobile Device Environment for
Innovation
Blog: It’s Time to Redefine Mobile Device Management
Facebook: Motorola Solutions
Twitter: Motorola Solutions
About Motorola Solutions
Motorola Solutions is a leading provider of mission-critical
communication solutions and services for enterprise and government
customers. Through leading-edge innovation and communications
technology, it is a global leader that enables its customers to be
their best in the moments that matter. Motorola Solutions trades on
the New York Stock Exchange under the ticker “MSI.” To learn more,
visit www.motorolasolutions.com. For ongoing news, please visit our
newsroom or subscribe to our news feed.
About Yodel
- Yodel is the UK's leading parcel
carrier, offering the widest range of service options.
- The company handles over 135 million
parcels every year.
- It has approximately 1,500 clients and
a relationship with 80 per cent of the UK's top retailers.
- Yodel is headquartered in Hatfield and
has over 60 locations across the UK, including three central sorts
and over 50 service centers.
- Yodel offers a range of services to
meet the needs of its clients and their customers:
- Yodel Home and Yodel Business - two
van-based networks with service centre based drivers
- Yodel Neighborhood - a neighborhood
courier service offering extended delivery hours
- Yodel World - international
service
- CollectPlus - Yodel's joint venture
with PayPoint, which allows consumers to collect, return or send
parcels from their local convenience store, newsagent or petrol
station. The service currently has over 260 retail clients and is
available in over 5,500 locations across the UK.
- YodelDirect - Yodel’s door-to-door
consumer parcel service, ideal for online marketplace sellers and
SMEs
- Arrow XL - Through its sister company
Yodel also offers a two man service for white goods and large items
up to 120kg.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are
trademarks or registered trademarks of Motorola Trademark Holdings,
LLC and are used under license. All other trademarks are the
property of their respective owners. ©2014 Motorola Solutions, Inc.
All rights reserved.
Media Contact for Motorola Solutions:Elvan
LindbergMobile: +46
707448893elvan.lindberg@motorolasolutions.comorMedia Contact for
Yodel:Sarah Barnespress.enquiries@yodel.co.ukorBrunswick for
YodelTel: 0207 404 5959yodel@brunswickgroup.com
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