Surprise, Arizona, Selects Suite of Solutions from Tyler Technologies
06 Agosto 2015 - 3:17PM
Business Wire
City selects Tyler’s Munis, EnerGov and Tyler Content Manager to
help modernize processes and increase online access for staff and
residents
Tyler Technologies, Inc. (NYSE: TYL) has signed an agreement
with the city of Surprise, Arizona, for Tyler’s Munis® enterprise
resource planning (ERP) solution and EnerGov™ planning, regulatory
and maintenance platform, along with its Tyler Content Manager™
solution. The agreement includes software licenses, implementation,
project management and support.
Wanting to replace legacy systems with commercial-off-the-shelf
(COTS) solutions, the city conducted a competitive review of
integrated systems to eliminate manual and paper processes,
increase query and reporting capabilities, and expand employee and
citizen self-service. The city also wanted solutions flexible
enough to keep pace with future growth.
City leaders valued Tyler’s public sector experience and the
company’s successful implementation track record with other Arizona
municipalities and like-sized cities nationwide.
“We were looking for a modern business solution to replace our
outdated legacy systems; the best solution to streamline our
business processes, allow integration to reduce redundancy and have
the correct data at our fingertips for quick business decisions,”
said Surprise Information Technology Director/CIO Tammie Hollowell.
“After a year and a half of needs assessment, system evaluations
and contract negotiation, we feel Tyler Technologies will best
support both the growth and innovative spirit of our city.”
With Munis and EnerGov, the city of Surprise will have better
communication across multiple departments, more automation and
modernized processes. The city will also benefit from Tyler’s
evergreen perpetual licensing approach that provides regular and
significant, yet manageable, software enhancements without an
additional relicensing fee, ensuring all systems are using the
latest technology.
The city chose core Munis applications, including financial,
revenue and human resources management, as well as employee and
citizen self-service. Tyler’s EnerGov platform will provide the
city with an enterprisewide permitting, land and license management
solution, as well as resident access to these tools. Tyler Content
Manager will help the city further reduce its paper dependency by
capturing, delivering, managing and archiving electronic
information.
“Cities like Surprise rely on technology to streamline business
operations, improve communications throughout the city and increase
access to information for its residents,” said Chris Hepburn,
senior vice president of Tyler’s ERP & School Division. “With
our public sector expertise, Tyler is uniquely positioned to
support the city’s requirements today, as well as their impending
needs during future growth periods. We are excited for this new
partnership with the city of Surprise, and our continued growth in
Arizona.”
Surprise, Arizona, has approximately 125,000 residents and is
about 20 miles northwest of downtown Phoenix.
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of
end-to-end information management solutions and services for local
governments. Tyler partners with clients to empower the public
sector — cities, counties, schools and other government entities —
to become more efficient, more accessible and more responsive to
the needs of citizens. Tyler’s client base includes more than
13,000 local government offices in all 50 states, Canada, the
Caribbean, the United Kingdom and other international locations.
Forbes has named Tyler one of “America’s Best Small Companies”
eight times and the company has been included six times on the
Barron’s 400 Index, a measure of the most promising companies in
America. More information about Plano-based Tyler Technologies can
be found at www.tylertech.com.
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Jetstream PR for Tyler TechnologiesTony Katsulos, 972-788-9456,
ext. 301katsulos@jetstreampr.com
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