Asana Reveals State of Work Innovation: Australia 2024 Report: 95% of Australian Workers Say Organizations Need to Innovate How Teams Collaborate and Communicate
18 Marzo 2024 - 10:00PM
Business Wire
Top challenge for workers is lack of clarity in roles,
responsibilities, and task ownership – leading to poor
collaboration
Fifty-five percent of workers say their organisation’s leaders
don’t do enough to help employees reduce digital exhaustion
While two-thirds of leaders say that generative AI will have a
very positive impact on work
Asana, Inc. (NYSE: ASAN) (LTSE: ASAN), a leading work management
platform for organisations, today released its State of Work
Innovation: Australia 2024 Report, an in-depth analysis around the
evolution and future of work in Australia. The research conducted
by Asana’s Work Innovation Lab surveyed the behaviours and
attitudes of more than 2,000 professionals in Australia, finding
that today’s workers struggle with high workload, lack of clarity,
and digital exhaustion. Meanwhile, executives are optimistic about
the impact of AI when it comes to improving the state of work.
Workers Struggle with Digital Exhaustion and Work
Overload
Over half (52%) of workers feel their workload is so
unmanageable that they’ve needed to take a day off at least once a
month, and 55% say their organisation’s leaders don’t do enough to
help employees reduce digital exhaustion. Professionals almost
universally agreed (95%) that organisations need to do a better job
innovating how employees communicate and collaborate, revealing the
opportunity for organisations to look to work management platforms
to increase efficiency and improve cross-functional
collaboration.
“Professionals across Australia struggle with increasing
workloads and a lack of effective tools and processes to thrive in
an environment where hybrid and asynchronous work is the gold
standard. At the same time, business leaders are challenged to
improve productivity while continuing to innovate with
transformative technologies like AI,” says Jo Gaines, General
Manager, APAC, at Asana. “Organisations don’t need more tools –
they need the right tools that are the connective glue which helps
teams get clarity around priorities, show impact against company
goals, and scale AI to improve business outcomes.”
Teams Experience Too Many Meetings, Not the Right
Tools
Australian workers also feel friction in their daily tasks.
Almost half (46%) say they dread meetings at work, with a ‘lack of
clear purpose’ being the most cited reason for ineffective
meetings. The number one challenge when collaborating was a lack of
clarity in roles, responsibilities, or task ownership. And with
prevalent tool overload, more than two in three (68%) of those
surveyed said they prefer everyone in their organisation to use the
same collaboration technologies at work in order to increase
efficiency.
Executives Realise Opportunity for AI to Drive Business
Outcomes
Executives are excited about the power of AI to navigate
business challenges. Sixty-three percent of Australian leaders said
they are enthusiastic about generative AI in day-to-day work, with
66% agreeing it will have a positive or very positive impact at
work. However, business leaders need to ensure that AI use
guidelines and policies are clearly communicated across
organisations. Half of leaders report having an AI policy at their
organisation, but only 17% of workers are aware of it. Seventy
percent of leaders say their organisation has allocated a budget
for AI training and development, but only 30% of workers are aware
of this.
“As organisations rapidly adopt AI, it’s more critical than ever
that leaders define clear guidelines around how it can – and should
– be used in the workplace, says Gaines. “With so many Australian
workers struggling with work overload and digital exhaustion, there
is infinite potential to use AI to maximise resources, increase
efficiency, and improve cross-functional collaboration. I’m excited
as we continue to improve our AI capabilities to help more
organisations across Australia work smarter.”
Discover the Power of Humans and AI at Work
Learn more about the state of work in Australia at Asana’s Work
Innovation Summit in Sydney, and Asana’s latest product innovations
here.
About Asana
Asana empowers organisations to work smarter. Asana has over
150,000 customers and millions of users in 200+ countries and
territories. Customers like Amazon, Roche, and T-Mobile, rely on
Asana to manage everything from goal setting and tracking to
capacity planning, to product launches. For more information, visit
www.asana.com.
Research methodology
The Work Innovation Lab conducted an online quantitative survey
of knowledge workers in Australia. The study surveyed 2,015
professionals in Australia. The survey was administered via
Qualtrics, data collection was conducted by RepData in
Australia.
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version on businesswire.com: https://www.businesswire.com/news/home/20240318442197/en/
Asana Communications Alexandra Tadeu press@asana.com
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