TIDM10FX TIDM44BI

RNS Number : 9335L

Heathrow

11 September 2023

Heathrow delivers a super summer getaway for millions

-- 7.5m passengers travelled through Heathrow in August, as we became the London airport of choice for passengers wanting a smooth journey this summer

-- Passengers checked in more bags than ever before, and our baggage support team went the extra mile to help airline handlers get bags away on time

-- Passenger satisfaction was higher than pre-pandemic, reflecting the investment the airport, airlines and their ground handlers have made in recruiting and training over 25,000 new colleagues in the last two years. This extra resilience meant that while flights at Heathrow were impacted by the UK-wide air traffic restrictions in August, operations quickly returned to normal

-- Security wait times averaged only 1.5 minutes in August. Passengers used the extra time in the airport to stock up on food as Pret A Manger sold nearly 1m sandwiches this summer. Others indulged in retail therapy to get 'beach ready', with a pair of sunglasses sold every two minutes

-- Passengers and the UK's supply chain have a growing list of destinations to choose from. With travel restrictions lifted, Heathrow now has more flights to more destinations in China than any other European hub. LATAM has confirmed the UK's only direct service to Peru will take off from Heathrow on 1 December

Heathrow CEO John Holland-Kaye said:

"I am very proud of the way colleagues across Team Heathrow made sure that passengers had a super start to their summer holidays, with record levels of passenger satisfaction and average security queue times of less than two minutes - Heathrow is back to its best."

Note to editors: All percentages indicate change against same period 12 months previous. Next month's passenger traffic is expected to exceed pre-covid levels in a year-to-year monthly comparison. This is a result of industrial action in 2019 which dampened demand. Annual figures will remain below pre-pandemic levels.

 
  Traffic Summary 
 
  August 2023 
 
  Terminal Passengers                                         Jan 
   (000s)                                                      to                    Sep 2022 
                                                              Aug                          to 
                               Aug 2023   % Change           2023   % Change         Aug 2023   % Change 
  Market 
 =====================  ===============  =========  =============  =========  ===============  ========= 
  UK                                361       45.9          2,781       31.2            4,017       31.5 
  EU                              2,526       19.2         17,318       28.4           25,129       40.6 
  Non-EU Europe                     494       22.2          3,532       23.1            5,109       35.1 
  Africa                            309       20.1          2,400       33.5            3,482       50.6 
  North America                   1,967       23.3         13,277       38.9           19,117       61.5 
  Latin America                     176       18.3          1,381       25.7            2,006       47.0 
  Middle East                       792        9.4          5,236       19.4            7,795       31.7 
  Asia / Pacific                    929       71.0          6,365      105.0            8,809      115.7 
 
  Total                           7,554       25.1         52,289       36.1           75,465       50.3 
 ---------------------  ---------------  ---------  -------------  ---------  ---------------  --------- 
 
 
  Air Transport                                               Jan 
   Movements                                                   to                    Sep 2022 
                                                              Aug                          to 
                               Aug 2023   % Change           2023   % Change         Aug 2023   % Change 
  Market 
 =====================  ===============  =========  =============  =========  ===============  ========= 
  UK                              2,683       37.7         21,097       20.6           30,725       20.0 
  EU                             17,246       12.0        128,911       21.6          188,952       29.2 
  Non-EU Europe                   3,324       16.8         26,215       21.3           38,421       29.7 
  Africa                          1,222       14.5         10,317       16.8           15,054       25.5 
  North America                   8,332       17.7         60,416       27.9           87,367       38.8 
  Latin America                     725       18.7          5,857       18.5            8,497       27.7 
  Middle East                     2,656        9.1         19,916       20.9           29,008       21.9 
  Asia / Pacific                  3,717       46.9         26,585       49.9           37,763       40.4 
 
  Total                          39,905       17.6        299,314       24.5          435,787       30.6 
 ---------------------  ---------------  ---------  -------------  ---------  ---------------  --------- 
 
 
 
                                                              Jan 
                                                               to                    Sep 2022 
  Cargo                                                       Aug                          to 
   (Metric Tonnes)             Aug 2023   % Change           2023   % Change         Aug 2023   % Change 
  Market 
 =====================  ===============  =========  =============  =========  ===============  ========= 
  UK                                 32      467.7            385       26.4              488       12.2 
  EU                              7,283       -3.9         61,328      -16.4           94,592      -18.5 
  Non-EU Europe                   3,273        7.7         26,796       -2.1           41,384      -21.3 
  Africa                          6,197        4.7         49,945      -11.3           74,336      -10.6 
  North America                  46,266       11.5        344,109       -6.6          532,437       -4.0 
  Latin America                   4,233       18.3         32,861       21.2           49,302       32.2 
  Middle East                    21,689       -0.2        166,194        6.3          248,344        3.5 
  Asia / Pacific                 31,514       33.7        220,497       -1.1          329,252      -13.1 
 
  Total                         120,488       12.7        902,115       -3.2        1,370,135       -6.3 
 ---------------------  ---------------  ---------  -------------  ---------  ---------------  --------- 
 
 

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September 11, 2023 02:00 ET (06:00 GMT)

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