TUI Travel Says Volcano Disruption Costing GBP5 Million-GBP6 Million A Day
19 Aprile 2010 - 8:53AM
Dow Jones News
Europe's largest tour operator TUI Travel Group PLC (TT.LN) said
Monday the disruption caused by Iceland's volcanic ash has cost it
GBP20 million so far, and will cost between GBP5-GBP6 million a day
for as long European flights stay grounded.
TUI Travel, whose brands include Thomson, First Choice and
Airtours, said that even though the disruption has come during a
period of low holiday activity, it would still have a financial
impact.
Ash from the Eyjafjallajokul volcano in Iceland, which has been
erupting since early last week, has grounded planes across
Europe.
The U.K.-listed travel group has about 100,000 customers who
have been unable to travel home since Northern Europe's airspace
began shutting down on April 15.
"The welfare of our customers is paramount and the group is
providing appropriate assistance to all those in resorts whose
return home has been delayed," it said.
In the U.K., 90% of customers whose flights have been canceled
had rebooked their holiday for a later date, it said.
TUI added that it was working with other tour operators and
airlines to encourage the resumption of flights as soon as
possible.
-By Michael Carolan, Dow Jones Newswires; 44-20-7842-9278;
michael.carolan@dowjones.com
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