ISLANDIA, New York and
UTRECHT, Netherlands, September 27, 2011 /PRNewswire/ --
- CA Technologies Service Assurance
Solutions Help Largest ICT Service Provider in Benelux Ensure
Performance, Availability and Quality of IT Services
CA Technologies (NASDAQ:CA) today announced that Getronics, the
largest ICT service-provider in the Benelux, has chosen the
company's software and services to help increase business agility
and enhance client satisfaction.
(Logo: http://www.newscom.com/cgi-bin/prnh/20101014/412869 )
Getronics will deploy an extensive, integrated suite of service
assurance solutions from CA Technologies to help ensure the
performance, availability and quality of its IT services.
"Our seamlessly, integrated service assurance solutions will
help drive the agile and reliable services Getronics needs to
sustain a competitive edge," said Marco van Lieverloo, Netherlands country manager, CA Technologies.
"The availability and performance of Getronics' business services
and its underlying infrastructure are critical to the company's
continued growth and success. CA Technologies will provide
Getronics with complete visibility from a service orientation,
allowing the organisation to prioritise actions based on business
impact and service level compliance."
Getronics recently made a strategic decision to standardise its
remote infrastructure management (RIM) applications for fault and
performance management. Getronics' goal is to decrease the number
of IT management applications, lower integration costs, increase
business service visibility across key business lines and reduce
the resolution time for business critical issues. The expected
results will be cost transparency, improved efficiency and
increased customer satisfaction.
CA Application Performance Management, CA Infrastructure
Management and CA Service Operations Insight will provide Getronics
with end-to-end and top-to-bottom visibility into business services
and their related components. The ability to link end-user
experience, transactions and applications with their underlying
systems and network infrastructure will enable proactive problem
identification and fast resolution that will help Getronics ensure
the uptime of important business services.
Full press release in English available at:
http://bit.ly/pjkTuQ
About CA Technologies
CA Technologies (NASDAQ: CA) is an IT management software and
solutions company with expertise across all IT environments - from
mainframe and distributed, to virtual and cloud. CA Technologies
manages and secures IT environments and enables customers to
deliver more flexible IT services. CA Technologies' innovative
products and services provide the insight and control essential for
IT organisations to power business agility. The majority of the
Global Fortune 500 relies on CA Technologies to manage evolving IT
ecosystems. For additional information, visit CA Technologies at
http://www.ca.com.