LAS VEGAS, Nov. 14, 2011 /PRNewswire/ -- CA WORLD - CA
Technologies (NASDAQ: CA) today announced the availability of CA
Executive Insight for Service Assurance (CA Executive Insight), a
new solution designed to catalyze a better and more strategic
relationship between business and IT by giving mobile executives
and decision-makers real-time situational awareness of how the
health and performance of critical IT services impact business
outcomes.
"Bridging the chasm that too often exists between IT and the
business it serves is becoming more and more critical as IT
services not only contribute significantly to business
competitiveness – they are becoming increasingly transformative to
business models across many verticals," said Dennis Drogseth, vice president, Enterprise
Management Associates. "While the challenges are often as much
cultural as they are technological, having a clear and compelling
common ground for quickly understanding the impacts of service
performance on business outcomes is the right place to start.
With this announcement, CA Technologies is helping IT and business
executives work more closely together via a well-thought out and
pragmatic solution that should show relatively quick time to
value."
"This pioneering product has the potential to change the way IT
communicates with the business by embracing mobility, social media
and self-service to help customers solve their biggest challenges,"
said Mike Sargent, general manager,
Service Assurance, CA Technologies. "Designed from the ground up
for the mobile platform, CA Executive Insight enables executives,
business managers, and knowledge workers to answer fundamental
questions about the business, regularly monitor potential risks,
and make time-sensitive decisions that impact business
results."
Customers in a broad swath of industries, such as banking,
media, government, healthcare and MSPs, will benefit from CA
Executive Insight. For example, an executive with a digital
media firm will be able to understand in real-time business
implications of IT service performance on purchases of newly
released products such as songs, games, and ring tones by
correlating the time it takes to perform a transaction (i.e. buy a
product) to the overall fluctuation in the number of purchases.
Also, a business manager with a MSP will be able to monitor IT
capacity and gauge whether there are opportunities to approach
clients for proactive offers based on consumption patterns.
CA Executive Insight's simplified approach to accessing and
integrating data sources from various IT management applications
delivers valuable metrics to IT and non-IT stakeholders in a mode
that makes it easy to consume, share, and personalize. CA Executive
Insight liberates overburdened IT organizations to:
- Fuel organizational agility by providing real-time access to
high-value metrics anytime, anywhere;
- Amplify the value of existing IT management investments with
fast and simple integration to existing data sources;
- Accelerate end-user productivity with a flexible and
interactive mobile user interface; and
- Demonstrate IT's strategic value by giving a real-time view of
how critical IT services affect business outcomes.
CA Executive Insight supports customers as they transition from
simply managing IT to delivering business services. CA Technologies
applies a unique value roadmap to each customer's business goals to
deliver Business Service Innovation: new levels of speed,
innovation, performance and cost/risk efficiencies.
Key capabilities of CA Executive Insight include:
- Real-time metrics: CA Executive Insight seamlessly
connects with the industry-leading CA Application Performance
Management (APM) solution to provide a rich source of information,
such as average login time, calls in queue and total new
subscriptions that provide insight into how IT services impact
revenue generation, internal productivity, and brand value.
- Interactive dashboards: Users can personalize their
information needs by selecting, organizing, and monitoring business
indicators using an interactive dashboard designed for flexibility,
mobility and collaboration.
- Mobility: Built to work consistently across a wide range
of mobile devices, including iPhones, iPads, Android devices and
laptops, CA Executive Insight gives users the freedom and
flexibility to connect, explore, share and collaborate on
information and decisions.
- Annotations: Users can add depth and value to metrics by
adding annotations to business indicators that enhance clarity and
context around their behavior, enabling better collaboration and
decision making.
- Centralized and secure data: CA Executive Insight
provides a consistent user experience across multiple mobile and
Web platforms, enabling users to access dynamic views of
information anytime, anywhere, while IT maintains centralized
security and control of the data.
Current CA APM customers are eligible to receive five free named
user licenses of CA Executive Insight. Customers can download CA
Executive Insight via the same channel that they currently access
CA APM software.
For additional information about CA Executive Insight, please
visit:
- Press Kit
- Product Sheet
- Flash Demo
- Video
- Industry Analyst Perspective
- @CAsvcAssur on Twitter
- Service Assurance Daily Blog
- LinkedIn's CA Service Assurance Group
(Logo: http://photos.prnewswire.com/prnh/20100516/NY05617LOGO
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About CA Technologies
CA Technologies (NASDAQ: CA) is an IT management software and
solutions company with expertise across all IT environments – from
mainframe and distributed, to virtual and cloud. CA Technologies
manages and secures IT environments and enables customers to
deliver more flexible IT services. CA Technologies innovative
products and services provide the insight and control essential for
IT organizations to power business agility. The majority of the
Global Fortune 500 relies on CA Technologies to manage evolving IT
ecosystems. For additional information, visit CA Technologies at
www.ca.com.
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Copyright © 2011 CA. All Rights Reserved. One CA Plaza,
Islandia, N.Y. 11749. All other trademarks, trade names, service
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companies.
Press Contacts
David Resnic
CA Technologies
(508) 628-8426
david.resnic@ca.com
SOURCE CA Technologies