CA Technologies Survey Reveals More Than Fifty Percent of Businesses Choose Private Cloud
11 Giugno 2012 - 3:00PM
Business Wire
According to a new survey of North American cloud service
providers (CSPs) unveiled today by CA Technologies (NASDAQ: CA),
more than half reported that their customers are opting for the
private cloud services model, while 32 percent are choosing public
cloud services. Moreover, these CSPs expect to grow their
businesses by 30 percent in 2012.
The IT management software and solutions company surveyed CSPs
and discovered respondents were upbeat about their performance and
planned to continue investing in additional resources to increase
business throughout the remainder of the year.
Although the cloud market is still considered to be fairly
nascent, the average survey respondent has been delivering cloud
services since 2009, with 22 percent reporting having offered
cloud-based services before then. Nearly 25 percent indicate they
had been “extremely successful” in their cloud services
activities—having met or exceeded their goals—while another 35
percent noted they had been “moderately successful” in their
efforts.
Respondents also offer a diverse set of services cutting across
Infrastructure as a Service, Platform as a Service, Software as a
Service (SaaS), virtual private data centers and other services,
with the highest percentage (two-thirds of respondents) indicating
they sell SaaS solutions.
“Cloud service providers are critical players in the cloud
computing ecosystem and important drivers in this new cloud
economy,” said Adam Famularo, senior vice president, Cloud
Solutions and Service Providers, CA Technologies. “Third party
providers come from a range of backgrounds – managed services,
software development, value-added resellers, even IT consulting and
technology outsourcing – and they’re leveraging the cloud to
transform their businesses and those of their end customers.”
The survey also explored challenges and areas of investment for
CSPs. Not surprisingly, nearly fifty percent cited dealing with
their customers’ security concerns as the top challenge. Issues
around billing strategies (39 percent) and ensuring customer
satisfaction (27 percent) were the next largest concerns, while
issues like ensuring regulatory compliance (17 percent) and
managing data center capital costs (12 percent) appeared much lower
on the list.
In terms of their 2012 investments to grow cloud revenue, 55
percent of the respondents indicated they intend to increase their
marketing activities, while 46 percent planned to create new cloud
services to expand their existing offerings. Thirty-one percent
will make investments to specialize in vertical markets. These
areas of investment suggest that CSPs have recognized the need to
differentiate their services in a highly competitive marketplace,
and to increase awareness to drive new customer wins.
“The survey results mirror many of the conversations we’ve had
with our service provider partners,” continued Famularo. “They are
expanding from their earlier roots and finding competitive
advantage through delivery of new cloud-based services, and they
are looking to see significant growth this year through efforts
like vertical specialization and ramped up marketing initiatives.
It’s a fast-paced market with a lot of opportunity, and we’re eager
to work with our partners to achieve our mutual goal: to help
companies accelerate, transform and secure IT.”
About the Survey
The survey was conducted in March 2012 of registered users of
SearchCloudComputing.com and generated 121 responses from a
representative cross-section of cloud service providers in North
America. Download the full Research Brief “Service Providers Put
Their Heads in the Cloud” or the companion white paper “Rising
Above the Competition as a Cloud Services Provider.”
About CA Technologies
CA Technologies (NASDAQ: CA) is an IT management software and
solutions company with expertise across all IT environments – from
mainframe and distributed, to virtual and cloud. CA Technologies
manages and secures IT environments and enables customers to
deliver more flexible IT services. CA Technologies innovative
products and services provide the insight and control essential for
IT organizations to power business agility. The majority of the
Global Fortune 500 relies on CA Technologies to manage evolving IT
ecosystems. For additional information, visit CA Technologies at
www.ca.com.
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companies.
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