CA Technologies, in Cooperation with SAP, to Offer New Service Assurance Solutions
15 Maggio 2013 - 3:00PM
Business Wire
CA Technologies (NASDAQ: CA) today announced that it is working
with SAP (NYSE: SAP) to extend application-performance solution
offerings and an application-performance services implementation
package. CA Technologies is also delivering a new offering called
the CA Application Performance Management Rapid-Deployment
Solution. These offerings, when viewed together, are expected to
provide customers deeper monitoring insights with tested
best-practice implementation services to deliver fast time to
ROI.
SAP began reselling CA Introscope® as the SAP® Extended
Diagnostics application by CA Wily in 2008, helping customers to
gain increased visibility into their large and complex Java and
.NET environments. CA Technologies and SAP are now cooperating to
extend the solution with other application performance management
tools, to be made available to SAP customers. They anticipate that
customers can gain even deeper insights that will help them to
measure the performance and quality of Web-based, end-user
transactions as an application traverses a network. By monitoring
performance from the business process down to the
transaction-component level in real time, customers may be able to
identify, prioritize and resolve problems before end users are
affected.
“By offering more of our Service Assurance solutions for use
with SAP Extended Diagnostics, we expect that customers will be
further enabled to provide their end users with higher-quality
service,” said Mike Sargent, general manager, Service Assurance, CA
Technologies. “We anticipate that will translate into higher
customer satisfaction and retention, and greater ability for
customers to drive more revenue.”
With the CA Application Performance Management Rapid-Deployment
Solution, CA Technologies intends to help companies get up and
running quickly with SAP Extended Diagnostics and enable them to
realize accelerated value.
CA Technologies plans to install and deploy the CA Application
Performance Management Rapid-Deployment Solution with a
predetermined, estimated time schedule and fixed-price
implementation service. It combines SAP software and content with
additional services from CA Technologies, providing customers with
information to help better manage application performance across
physical, virtual and cloud environments throughout their
lifecycle. Capturing transaction performance data from problem
sources—application, end-user and infrastructure—and using
integrated end-user experience information to help reduce problem
resolution guesswork is expected to further enable SAP customers to
provide a high-quality experience for critical business
services.
Rapid-deployment solutions are typically ready-to-use
combinations of best-in-class, pre-configured software, packaged
with fixed-price implementation services, content and end-user
enablement that have been specifically tailored to industries or
line-of-business needs, delivered in weeks. They are designed to
offer a quick, cost-effective method for standardizing processes
with fewer migration risks. The average timeframe for a typical
deployment is eight weeks or less, which helps customers lower the
cost of implementation and speed time to value, while retaining the
flexibility to extend the solution according to individual
needs.
For more information, visit CA Technologies storefront on the
SAP EcoHub solution marketplace at http://ecohub.sap.com or visit
CA Technologies in booth 2218 at the SAPPHIRE® NOW conference,
being held May 14-16 in Orlando, Fla.
About CA Technologies
CA Technologies (NASDAQ: CA) provides IT management solutions
that help customers manage and secure complex IT environments to
support agile business services. Organizations leverage CA
Technologies software and SaaS solutions to accelerate innovation,
transform infrastructure and secure data and identities, from the
data center to the cloud. Learn more about CA Technologies at
www.ca.com.
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Islandia, N.Y. 11749. SAP, SAPPHIRE and all SAP logos are
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marks, and logos referenced herein belong to their respective
companies.
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