CA Technologies Channel Index 2013 Reveals Climate of Innovation Amongst Partners and Customers
11 Luglio 2013 - 3:00PM
Business Wire
Companies are increasingly switching their IT budgets from
routine maintenance toward more innovative projects that enable
revenue-generating services, according to the CA Technologies
Channel Index 2013.
Over 550 partners worldwide took part in the company’s online
survey which found that, on average, partners spend 34 percent of
their time helping customers with innovation projects that enable
new revenue-generating services. The conventional wisdom is that 80
percent of a company’s IT budget is typically spent on maintenance
and operations, leaving just 20 percent for innovation
initiatives.
“IT projects are being driven by the need for businesses to
innovate for growth, while creating new ways to serve customers.
And today’s IT director is expected to be the driver of these
efforts,” said David Bradley, senior vice president, Global Partner
Sales, CA Technologies. “Our solutions and partner programs equip
partners with the tools they need to help their customers fuel
innovation and help drive growth. The Channel Index 2013 shows just
how far IT departments and channel partners have come on this
journey.”
Two priority areas for IT investment emerged from this research:
enterprise mobility and cloud. Enterprise mobility is becoming
increasingly more widespread, providing customers and employees
with new and convenient ways of accessing enterprise applications.
With this comes added complexity to the IT environment and new
challenges to manage and keep the IT environment secure.
The index revealed that 84 percent of CA Technologies partners
expect to see increased spending on enterprise mobility over the
next year and almost all (94 percent) recognize that the rapid
adoption of mobility creates opportunities to help grow their
business.
Cloud computing was identified by CA Technologies partners as
the second priority for their customers IT investments. Sixty nine
percent of the partners surveyed predicted an increase in cloud
computing spending over the next year. Cloud gives customers
greater agility to match business needs, and enables innovation by
leveraging this new way of using and consuming technology. It is
also transforming the cost model away from fixed investments to
more pay-per use models. While the private cloud is the most
popular deployment model today (65 percent of partners have
customers who are using it), the use of hybrid cloud is increasing
quickly (with 34 percent currently using it and 26 percent planning
to use it in the next twelve months).
CA Technologies partners are innovating as well as their
customers, by evolving their business models to adapt to customer
demand and evolving into managed service providers (MSPs). The
arrival and adoption of disruptive technologies presents great
opportunities for partners and the survey indicates they are
responding quickly to market changes.
The CA Technologies Channel Index 2013 also found that 60
percent of partners have become or started to become full MSPs,
while 26 percent acknowledged that they need to consider the MSP
business model. The MSP model enables them to build cloud-based
service offerings that allow their customers to meet business needs
with more flexible and cost-efficient IT. Partners are also
offering innovative services, with 71 percent offering services
above and beyond basic IT.
For more information and to download CA Channel Index 2013
Report, visit
http://www.ca.com/us/collateral/supporting-pieces/na/ca-technologies-channel-index-2013-supporting-press-materials.aspx.
About the survey
Now in its fifth year, the CA Technologies Channel Index 2013 is
an annual online survey which tracks responses from over 550 CA
Technologies partners on the outlook of the IT industry.
About CA Technologies
CA Technologies (NASDAQ: CA) provides IT management solutions
that help customers manage and secure complex IT environments to
support agile business services. Organizations leverage CA
Technologies software and SaaS solutions to accelerate innovation,
transform infrastructure and secure data and identities, from the
data center to the cloud. Learn more about CA Technologies at
www.ca.com.
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