Go-live brings digitization to core business
processes for the nation's 2nd largest city
LOS
ANGELES, July 12, 2024 /PRNewswire/ --
CGI (NYSE: GIB) (TSX: GIB.A), one of the largest independent
IT and business consulting services firms in the world, today
announced the City of Los Angeles'
successful upgrade of CGI Advantage®, a cloud-based
solution that integrates and streamlines the management of
financial, procurement, and reporting operations in a modern,
unified platform. CGI Advantage is a built-for-government solution
backed by years of industry expertise and supplemented by
value-added business process services that specifically address the
needs of public sector organizations.
"With CGI Advantage, the City of Los
Angeles has been transforming core business processes such
as commodity invoice processing, year-end accruals, online
reporting and other vital functions that support responsible
stewardship of our finances," said Ted
Ross, Chief Information Officer, City of Los Angeles. "The city also gains the
flexibility to introduce new features to the user experience and
implement new business rules without costly upgrades which saves
taxpayer dollars."
Building on a decades-long collaboration with the U.S.'
second-largest city, CGI delivered on time and on budget, its most
advanced version of CGI Advantage which features a streamlined and
intuitive user interface that increases processing speed and
ensures a smooth and efficient workflow while maintaining policy
compliance. With the extensibility and configuration capabilities,
CGI Advantage met all of the city's requirements out of the box,
eliminating 130 customizations. The city also leverages CGI
Advantage's integration platform – reducing reliance on manual
processing and allows for real-time integration with AWS and
Salesforce technologies used by the city.
CGI's modernization of Los
Angeles' enterprise resource planning (ERP) system also
focused on change management, delivery excellence, and the journey
of the individual user. This includes those served by the online
vendor self-service platform, where the city's 7,300 vendors can
update account information, view contract and payment status,
submit and track invoices and respond to bidding opportunities.
Additionally, the eProcurement system digitizes purchasing across
contracts, inventory, and catalogs – creating an online experience
similar to consumer shopping sites. The migration of the city's
data storage was also part of the modernization, allowing the
decommissioning of an expensive and aging content management
solution.
To support the city user's personal journey of change to the new
platform, CGI and the city collaborated to develop a comprehensive
suite of eLearning videos, delivered in-person training, and
executed sustained communication and outreach activities.
"Our ongoing partnership with the City
of Los Angeles focuses on people as well as technology,"
said Joanna Robinson, Senior
Vice-President of CGI's U.S. West operations. "CGI is not only an
IT provider to the city but also as a change management advisor
during their transition to a solution that provides a platform for
growth as their requirements grow and evolve over time."
About CGI Advantage
CGI Advantage is a unified
ERP platform featuring a powerful combination of modern technology
and built-for-government solutions. Hosted in the Cloud, this
secure, intuitive SaaS platform organically meets state and local
government requirements and streamlines financial management, human
resources, performance budgeting, procurement, and business
intelligence operations. A proven solution, CGI Advantage is based
on more than 46 years of public sector expertise and is supported
by an active client community that values innovation and access to
CGI's global network of experts. Learn more at
cgi.com/advantage.
About CGI
Founded in 1976, CGI is among the largest
independent IT and business consulting services firms in the world.
With 90,000 consultants and professionals across the globe, CGI
delivers an end-to-end portfolio of capabilities, from strategic IT
and business consulting to systems integration, managed IT and
business process services and intellectual property solutions. CGI
works with clients through a local relationship model complemented
by a global delivery network that helps clients digitally transform
their organizations and accelerate results. CGI Fiscal 2023
reported revenue is $14.30 billion
and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB).
Learn more at cgi.com.
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SOURCE CGI Technologies and Solutions, Inc.