TIDMTT.

RNS Number : 1708A

TUI Travel PLC

27 January 2011

27 January 2011

TUI Travel PLC ("TUI Travel")

INVESTOR STRATEGY DAY & TRADING UPDATE

TUI Travel is today holding a presentation to investors and analysts to update on its strategy. To coincide with this event, TUI Travel is issuing a trading update.

Highlights

 
 --   Underlying operating result improved by over GBP20m 
       in the first quarter of the financial year; 
 --   Result driven by continued turnaround progress, particularly 
       in Canada, and improved trading; 
 --   Encouraging trading trends have continued for Summer 
       2011: 
      -   Overall bookings up between 8 - 16% in key markets; 
      -   Strong customer demand for differentiated product, 
           for which bookings are up 26%, 46% and 21% in the 
           UK, Nordics and Germany respectively; 
      -   Remain cautious given the uncertain economic and geopolitical 
           environment. 
 --   Clear plan to deliver the previously announced GBP89m 
       turnaround opportunity by 2013, and this is underpinned 
       by GBP60m of cost savings; 
 --   Further cost savings identified in the UK business 
       and central functions. 
 

Peter Long, Chief Executive of TUI Travel commented:

"In the three years since the formation of TUI Travel, we have achieved a number of key successes against a challenging background of economic uncertainty and substantial volatility of foreign exchange and fuel rates.

We have made good progress at delivering the turnaround of our underperforming businesses and have clear plans in place to deliver the remaining turnaround in the coming three years. With two-thirds of the GBP89m opportunity underpinned by cost initiatives I am increasingly confident that we will achieve our target. In addition to the cost actions, the remaining turnaround opportunity is driven by our product and distribution strategies.

Our outperformance in key source markets shows that our strategy of developing differentiated holiday concepts is working. These healthy trading trends are a direct result of many years of product investment which improves customer satisfaction, loyalty, booking profiles and ultimately margins. We are accelerating the roll out of differentiated products across all source markets to drive the shift in mix away from commodity products, which will continue to experience margin pressure.

There is a clear trend for our customers to book their holidays online. We currently have a leading online presence and plan to expand this highly efficient channel to drive greater control of distribution, and reduce costs, in our Mainstream businesses. Additionally, we are investing in our accommodation only OTA businesses, particularly in Asia where we are utilising the LateRooms.com infrastructure and content to build our presence in this attractive market through our AsiaRooms.com brand.

We are also investing in technology to ensure we maximise the efficiency of our operations and we offer the best customer experience when booking amending or paying for a holiday. Replacement of core systems in the major source markets of UK, Germany and France facilitates increased levels of automation which will improve customer self-service options and simplify our back office processes.

I continue to believe that TUI Travel has excellent potential to deliver substantial growth and look forward to the next three years of our journey. Whilst the economic environment remains uncertain, the progress in the first quarter and our forward bookings represent an encouraging start to 2011."

Enquiries:

 
 Analysts and Investors 
 Paul Rushton, Director of Investor Relations      Tel: 01293 645 795 
 
 Press: 
 Lesley Allan, Corporate Communications Director   Tel: 01293 645 774 
 Michelle Jeffery, Corporate Communications        Tel: 01293 645 776 
  Manager 
 Michael Sandler / Kate Hough (Hudson Sandler)     Tel: 020 7796 4133 
 

Investor Strategy Day

The Chief Executive and Chief Financial Officer, together with the Managing Directors responsible for the Northern Region, Central Europe, Western Europe, Specialist & Activity Sector and Accommodation & Destinations Sector, will provide an update on strategy.

The update will explain the Group's strategic priorities to achieve sustainable profit growth:

 
 --   Accelerate the shift to differentiated products and 
       further increase duration flexibility; 
 --   Drive controlled distribution of our Mainstream products 
       through online channels; 
 --   Utilise technology to improve customer experiences 
       and drive operating efficiencies; 
 --   Invest in our existing accommodation only OTA business, 
       with an emphasis on Asia; 
 --   Drive organic growth from our market leading portfolio 
       of high margin, high growth businesses in the Specialist 
       & Activity Sector; and 
 --   Leverage our existing platform to increase our presence 
       in Russia and continue to examine opportunities in 
       other emerging markets. 
 

Presentational materials will be made available at www.tuitravelplc.com.

Cost Efficiencies

As highlighted in the preliminary results announcement, we have continued to review our cost base. We have identified initiatives that will drive GBP100m per annum of cost efficiencies over the next three years.

Of these cost efficiencies, GBP60m are in our turnaround businesses, including Corsair, Germany, Nouvelles Frontieres and Netherlands and will support the GBP89m of turnaround opportunities already announced.

The further GBP40m of initiatives are in the UK and central functions and should drive incremental profits. In the UK, the efficiencies are driven by the replacement of core reservation systems which reduce support costs and simplify back office processing, and also includes the remaining GBP5m of merger synergy benefits. The central savings include the benefits from consolidating the Specialist and Activity Sectors as well as Group head office costs.

The future restructuring costs to support the GBP100m of cost efficiencies are expected to total c.GBP150m, of which approximately two-thirds will fall in the current financial year.

We are also addressing legacy cost bases in Group airlines and progressing detailed plans to mitigate legacy pension costs.

First Quarter Results

We will announce detailed results for the first quarter ended 31 December 2010 on 3 February.

Trading Update

Winter 2010/11

We have continued to see positive recent trading trends across most source markets.

 
 YoY customer                Cumulative     Bookings since          Cumulative 
 booking variation       bookings at 21   previous trading      bookings at 16 
 %                                  Nov          statement                 Jan 
 
 UK                                  +5                 -1                  +3 
 Nordic Region                      +31                +13                 +28 
 Germany                             +9                 -2                  +5 
 France Tour 
  Operators                         +10                 -3                  +7 
 Belgium                            +12                +11                 +12 
 Netherlands                        +14                 +6                 +11 
-------------------  ------------------  -----------------  ------------------ 
 
 
 Current Trading             Winter 2010/11 
 
                                  Total        Total 
 y-o-y variation%    Total ASP    Sales    Customers          Risk Only 
                                                       Capacity   Left to sell 
 
 MAINSTREAM 
 UK                        +10      +14           +3         +5             +7 
 Nordic                   Flat      +28          +28        +23            -23 
 Northern Region            +7      +18          +11 
 
 Germany                    +3       +9           +5         +6           Flat 
 Austria                    +8       +3           -4 
 Switzerland                -3       -5           -2 
 Poland                    -11       +4          +16 
 Central Europe             +3       +8           +5 
 
 France Tour 
  Operators               Flat       +7           +7 
 Belgium                    -1      +11          +12 
 Netherlands                +6      +18          +11 
 Western Europe             +1      +11          +10 
 
 SPECIALIST & 
 ACTIVITY                   NA       +5           NA 
 A&D                        +6      +28          +21 
 
 

1These statistics are up to 16 January 2011 2These statistics relate to all customers whether risk or non-risk 3These statistics include all risk capacity programmes

4These statistics refer to Accommodation Wholesale and Accommodation OTA businesses only and sales refer to total transaction value (TTV)

In the UK, booking volumes for near term departures were affected by the snow disruption in December. Online sales benefited from the adverse weather conditions; the subsequent reduced footfall in our shops, however, coupled with the well-publicised airport disruption, affected booking volumes, especially for December and early January departures. Booking activity has recovered since the weather improved, with volumes up 14% so far in January. Following the UK Government's advice to its citizens not to travel to Tunisia, we have cancelled flights to the country since 15 January. Despite these impacts, cumulative volumes are 3% higher than the prior year and the UK source market remains on track to meet our expectations for the winter season.

In the Nordic region, cumulative bookings are 28% higher than the prior year, driven by demand for our Blue Village concept holidays and for our market leading Thailand programme. Load factor is over 90% despite adding further third party airline capacity to satisfy the higher demand.

In Germany, booking volumes for our committed products are ahead of capacity, leading to a two percentage point increase in load factor versus the prior year to 76%. Similar to the UK, booking volumes for near term departures slowed in December due to the disruption caused by adverse weather conditions.

In Western Europe, trading to date is ahead of last year. In France, demand for our differentiated Nouvelles Frontieres Hotel Clubs is good, although booking volumes in Marmara have slowed due to the civil unrest in Tunisia, which is a significant destination for the business. Whilst not included in the above statistics, Corsair is trading in line with our expectations. Sales in the Netherlands and Belgium remain well ahead of the prior year.

In the Specialist & Activity Sector, all divisions have experienced higher sales to date versus the prior year. Our private jet tours businesses have experienced a strong rebound in booking activity as the number of tours has increased following the reduction in 2009/10. There has also been good growth in Crystal, our market leading ski business.

In A&D, the strong trading for online accommodation experienced in 2010 has continued with booking volumes, transaction values and margins all higher than the prior year. Whilst core European markets continue to experience good growth trends, the highest growth is coming from our new markets in Latin America, North America and Asia.

Summer 2011

Trading for Summer 2011 is good across all regions. This has been driven by strong demand for our differentiated holidays, which have continued to outperform commodity products. Overall booking volumes are up 8%, 12% and 15% in the UK, Nordics and Germany respectively, with bookings for differentiated products up 26%, 46% and 21% respectively.

 
 YoY customer                Cumulative     Bookings since          Cumulative 
 booking variation       bookings at 21   previous trading      bookings at 16 
 %                                  Nov          statement                 Jan 
 
 UK                                  +7                +11                  +8 
 Nordic Region                      +13                 +6                 +12 
-------------------  ------------------  -----------------  ------------------ 
 

In the UK, booking volumes have strengthened since our last update and are now up 8% versus the prior year, driven by demand for our differentiated product and increased duration flexibility. Bookings for differentiated products are currently up 26% and we expect these products to represent half of all holidays sold over the full season. We have increased the flexibility in holiday durations significantly and have experienced strong demand for non-seven and fourteen night durations. Load factor is now 27%, up one percentage point versus the prior year. Margins also remain ahead of last year.

In the Nordic region, booking volumes are up 12%, again driven by our portfolio of differentiated products. Differentiated products represent three quarters of Summer 2011 sales to date.

In Germany, trading has started strongly for Summer 2011, with booking volumes ahead for most destinations with particular strength in our differentiated products in Spain. Load factor is currently 26%, up three percentage points versus the prior year.

In France, volumes are significantly ahead in the initial trading, helped by an earlier programme launch by Marmara. Changes in product mix mean that overall average selling prices are lower following a shift from higher priced long haul destinations to lower priced short haul destinations. As in 2010, trading has made a slower start in Belgium and an increased mix of overland sales has led to a lower average selling price.

In the Specialist & Activity Sector, all divisions are trading well with particularly strong demand experienced by Sovereign and Hayes & Jarvis, our UK specialist operators, and our Education businesses.

In A&D, the strong trends experienced in the winter season have continued in early trading for Summer 2011.

 
 Current Trading               Summer 2011 
 
                                  Total        Total 
 y-o-y variation%    Total ASP    Sales    Customers          Risk Only 
                                                       Capacity   Left to sell 
 
 UK                         +4      +13           +8         +1             -1 
 Nordic                     +1      +13          +12         +5             +4 
 Northern Region            +4      +13           +8 
 
 Germany                    +2      +18          +15         +3             -1 
 Austria                    +7       +9           +2 
 Switzerland                -4       -3           +1 
 Poland                     -4      +42          +47 
 Central Europe             +2      +17          +15 
 
 France Tour 
  Operators                 -3      +12          +16 
 Belgium                    -3       -7           -4 
 Netherlands                +2      +27          +24 
 Western Europe           Flat       +9           +9 
 
 SPECIALIST & 
 ACTIVITY                   NA      +11           NA 
 A&D                       +14      +46          +29 
 
 

1These statistics are up to 16 January 2011 2These statistics relate to all customers whether risk or non-risk

3These statistics include all risk capacity programmes

4 These statistics relate to our Accommodation Wholesale business only

Fuel/Foreign Exchange

We are largely hedged for the current financial year, providing certainty of cost when planning capacity and pricing.

 
                          Winter 2010/11   Summer 2011 
 Euro                          90%             88% 
 USD                           93%             87% 
 Jet Fuel                      87%             87% 
 As at 20 January 2011 
-----------------------  ---------------  ------------ 
 

For a number of years we have incurred substantial rises in input costs as a result of foreign currency and jet fuel rates. In the UK source market alone, input costs have risen by over GBP500m since our merger in 2007. Our achieved hedged rates, however, leave us confident that our input cost inflation in the UK will be negligible in Summer 2011.

This information is provided by RNS

The company news service from the London Stock Exchange

END

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