ROTTERDAM, Netherlands,
July 15, 2024 /PRNewswire/ -- Ochama,
JD.com's innovative omni-channel retailer, recently announced the
launch of "ochama 1h delivery," underscoring the company's
dedication to providing swift and reliable shopping experiences
that meet the evolving needs of its customers. This new service
provides free one-hour delivery for select products across most of
Amsterdam, setting it apart as the
only complimentary service of its kind in the Netherlands.
The new "ochama 1h delivery" service encompasses a diverse range
of product categories such as fresh and frozen foods, beverages,
beers, personal care items, and more. Customers placing orders
between 9 AM and 11 PM will receive
their packages within one hour. For orders made after 11 PM, delivery will be scheduled before
10 AM the following day.
A subsidiary of JD.com, China's
largest retailer by revenue, ochama leverages advanced supply chain
technologies and capabilities to offer efficient delivery. The
cornerstone of the new 1h delivery service is the strategically
located Forward Distribution Center (FDC) in Amsterdam. Optimally positioned to serve
customers, the FDC supports storage, sorting, and immediate order
fulfillment, effectively serving consumers within a 3 km radius.
Specifically, orders are immediately relayed to the Amsterdam FDC
upon placement. There, ochama's dedicated team swiftly picks and
packs the items. The package is then delivered directly to the
customer's doorstep by ochama's in-house delivery couriers,
ensuring a seamless and efficient delivery process.
To further accommodate the diverse pick-up preferences of
consumers, ochama has recently deployed more than 1,000 pick-up
lockers across the Netherlands and
Belgium. This innovative,
automated pickup option enhances the convenience of ochama's
existing pick-up services. Ochama currently offers home delivery
services in 24 countries and operates over 800 pickup points across
the Netherlands, Germany, Belgium, and France. Additionally, ochama introduced
same-day pick-up services in select regions in the Netherlands.
During the recent "618 Grand Promotion," an annual sales event
featuring significant discounts on a wide range of products, ochama
reported a 245% year-on-year increase in electronics sales,
highlighting the growing trust and preference among its customer
base.
Looking ahead, ochama remains dedicated to its mission of
providing superior quality, affordability, and convenience,
ensuring an enhanced shopping experience for all its customers.
About ochama
Ochama is an innovative B2C
omni-channel retailer that uses state-of-the-art retail and supply
chain solutions to offer a comprehensive, full-category assortment
of both top-rated and budget-friendly products at the best
prices.
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