SALT
LAKE CITY, Feb. 22, 2024 /PRNewswire/ -- Zions
Bancorporation (NASDAQ: ZION) is pleased to announce that it
received 20 Greenwich Excellence and all six Best Brand Awards, a
total of 26 awards in middle market and small business banking for
the year ended 2023. Zions ranked third in awards issued for all
banks in the nation. Zions was recognized for providing distinctive
service, advice, and overall performance to small business and
middle market clients. Since the inception of the awards in 2009,
only two other U.S banks have consistently received as many
Greenwich Excellence Awards as Zions Bancorporation.
These awards are based on 27,000 market research interviews with
businesses nationwide, resulting in the evaluation of more than 500
U.S. banks, out of which 39 were recognized for measurable
distinctive quality in small business banking and 23 in middle
market banking. Coalition Greenwich surveyed areas such as perceptions
of overall customer satisfaction, valued long-term relationships,
ease of doing business, trustworthiness, industry expertise,
product capabilities, and quality of advice to give our clients the
confidence they need to continue to grow their business.
This is Zions' 15th year being recognized by
Coalition Greenwich, earning a remarkable 233 total Excellence
awards to date.
"We continually strive to be one of the best business banks in
the country, including efforts to excel at customer service and to
provide some of the best products and services for our customers.
We are honored to have been recognized once again as one of the
best banks in the industry, based upon research by Coalition
Greenwich, including all three middle market and small business
Best Brand awards for 'Bank You Can Trust,' 'Ease of Doing
Business' and 'Values Long-Term Relationships,'" said Harris H. Simmons, Zions Bancorporation chairman
and CEO. "This recognition reflects the diligent work of our entire
team of both front-line and behind-the-scenes professionals who
deliver excellence every day."
Zions received Excellence awards in the following
categories:
Middle Market ($10-$500 million in annual sales)
- Overall Satisfaction with Relationship Manager - National
- Industry Understanding – National
- Data and Analytics Drive Insights
- Customer Service – Cash Management – National
- Product Capabilities – Cash Management – National
- Ease of Product Implementation – Cash Management –
National
- Making Commercial Payments Easier – Cash Management –
National
Small Business ($1-$10 million in annual sales)
- Overall Satisfaction - National
- Overall Satisfaction with Relationship Manager – National
- Overall Satisfaction – West
- Likelihood to Recommend – West
- Relationship Manager Proactively Provides Advice –
National
- Relationship Manager Proactively Provides Advice – West
- Data and Analytics Drive Insights
- Overall Satisfaction - Cash Management – National
- Overall Satisfaction - Cash Management – West
- Customer Service – Cash Management – National
- Product Capabilities – Cash Management – National
- Ease of Product Implementation – Cash Management –
National
- Making Commercial Payments Easier – Cash Management –
National
In addition, Zions received six awards related to its brand:
2023 Greenwich Brand Awards
- Best Brand – Bank You Can Trust – Middle Market Segment
- Best Brand – Ease of Doing Business – Middle Market
Segment
- Best Brand – Values Long-Term Relationships – Middle Market
Segment
- Best Brand – Bank You Can Trust – Small Business Segment
- Best Brand – Ease of Doing Business – Small Business
Segment
- Best Brand – Values Long-Term Relationships – Small Business
Segment
Zions Bancorporation, N.A. is one of the nation's premier
financial services companies with 2023 net revenue of $3.1 billion and approximately $87 billion in total assets. Zions operates under
local management teams and distinct brands in 11 western states:
Arizona, California, Colorado, Idaho, Nevada, New
Mexico, Oregon,
Texas, Utah, Washington, and Wyoming. The Bank is a consistent recipient of
national and state-wide customer survey awards in small and
middle-market banking, as well as a leader in public finance
advisory services and Small Business Administration lending. In
addition, Zions is included in the S&P 500 and NASDAQ Financial
100 Indices. Investor information and links to local banking brands
can be accessed at zionsbancorporation.com.
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SOURCE Zions Bancorporation