BUSINESS ENVIRONMENT
This Business Environment section provides an overview of our
results of operations and financial position for the third quarter
of 2022, as well as our related outlook for the remainder of 2022
and certain of the uncertainties associated with achieving that
outlook. This section should be read in conjunction with the other
information included or incorporated by reference in this Form
10-Q, including “Consolidated Results of Operations,” “Risk
Factors” included in our most recent Annual Report on Form 10-K,
subsequent Quarterly Reports on Form 10-Q and other filings we make
with the SEC and “Cautionary Note Regarding Forward-Looking
Statements”, which provides further discussion of variances in our
results of operations over the periods of comparison, along with
other factors that could impact future results and the Company
achieving its outlook. Unless otherwise specified, the discussion
included herein is for the three months ended September 30, 2022,
compared with the same period in the prior year.
For the quarter ended September 30, 2022, Credit sales increased
from the prior year period driven by new product and brand partner
additions, as well as existing partners, partially offset by both
the transition of our credit card
processing services and the temporary spike in fuel prices in July.
Net interest income and Interchange revenue, net of retailer share
arrangements increased year-over-year, while Other non-interest
income decreased primarily due to a write-down of our equity method
investment in Loyalty Ventures Inc. (LVI). More broadly, we are
closely monitoring consumer economic indicators, including how
consumers are navigating the changing economic environment, which
remains difficult to predict and therefore could have an impact on
our outlook for the remainder of the year. In addition, we are
working to resolve remaining issues associated with the
transitioning of our credit card processing services to ensure that
expected platform performance is achieved and that any
inconvenience to our cardholders or brand partners is addressed,
including through waivers of late fees and other customer-friendly
accomodations, and cardholder and brand partner engagement
initiatives. We anticipate Total net interest and non-interest
income growth will align with growth in average Total credit card
and other loans, with slight upside from an improved full year net
interest margin versus 2021. We expect further interest rate
increases by the Board of Governors of the Federal Reserve System
(the Federal Reserve) throughout the remainder of 2022 to result in
a nominal benefit to Net interest income, which is factored into
our 2022 outlook.
Third quarter 2022 average Total credit card and other loans of
$17.6 billion were up 14% from the prior year period, with the
end-of-period balance being up 16%. Our outlook for growth in
average Total credit card and other loans in 2022 is expected to be
low-double-digits relative to 2021, which is based on our new and
renewed business announcements, including our acquisition of AAA’s
existing credit card portfolio in October 2022, as well as
visibility into our pipeline and the current economic outlook. Our
outlook also continues to assume a moderation in the consumer
payment rate throughout the remainder of 2022. We expect the sale
of the BJ’s Wholesale Club (BJ’s) portfolio to occur in the middle
of the first quarter of 2023. For the third quarter of 2022, BJ’s
branded co-brand accounts generated approximately 10% of Total net
interest and non-interest income. As of September 30, 2022, BJ’s
branded co-brand accounts were responsible for approximately 13% of
Total credit card and other loans.
Provision for credit losses increased relative to the third quarter
of 2021 due primarily to an increase in Credit card and other
loans, as well as economic scenario weightings in our credit
reserve modeling reflecting an increasing probability of a
recession, more persistent inflation, and the increased cost of
overall consumer debt. Our Allowance for credit losses increased
compared to year-end 2021, with a reserve rate of 11.4% in the
third quarter of 2022 and 10.5% at year-end 2021. Our Net loss rate
also increased relative to the prior year period as consumer
payment behavior normalization continues toward pre-pandemic
levels. We anticipate higher losses in the fourth quarter of 2022,
which is typically the highest quarter of the year for this metric
based on historic seasonality. For the full year 2022, we expect a
net loss rate at the high end of our previously communicated
low-to-mid 5% range.
With regard to our expenses,
Total non-interest expenses for the third quarter of 2022 were up
13% from the prior year period, due primarily to increased employee
compensation and benefit costs, overall technology modernization
expenses, and marketing expenses. As a result of ongoing investment
in technology modernization, digital advancement, marketing, and
product innovation, along with strong portfolio growth, we expect a
sequential increase in Total non-interest expenses for the
remainder of 2022. The pace and timing of our investments will be
calibrated to align with our full year revenue and growth outlook,
including our planned incremental investment of more than $125
million in digital and product innovation, marketing, brand and
technology enhancements during 2022.
Although we recognize the macroeconomic headwinds, we remain
focused on driving sustainable, profitable growth leveraging our
technology enhancements and business development success.