Olo and Qu Announce Revolutionary Partnership: Enabling Data-Driven Hospitality for Restaurants
08 Marzo 2024 - 10:05PM
Business Wire
Announced live at Olo’s annual customer
conference, Beyond4, Olo’s Pay and Engage suites will integrate
seamlessly into Qu’s POS effective later this year
Olo Inc. (NYSE:OLO), a leading restaurant technology provider,
today announced an expanded partnership with Qu, the restaurant
technology company pioneering the industry’s first unified commerce
platform, to offer Olo Pay card-present payment processing via
Point-Of-Sale (POS) for the first time. In addition to Olo Pay, Qu
will integrate with the Olo Engage product suite to empower
restaurant brands with Hospitality at Scale™ solutions that inform
data-driven decision making and elevate the guest experience.
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Noah Glass, Founder & CEO at Olo, and
Amir Hudda, CEO at Qu, announcing the integration onstage at Olo’s
annual customer conference, Beyond4 (Photo: Business Wire)
Both Pay and Engage integrations will be instrumental in
supporting the industry’s increasing adoption of digital. By
integrating with Qu POS, Olo Pay will allow brands to streamline
the on-premises payment process by unifying payments management and
reducing challenges when it comes to reconciliation, voiding, and
refunding. Similar to Olo’s card-present payment processing
capabilities offered via kiosk, guests will have the same flexible
payment experience Olo Pay offers in non-card present transactions,
including the ability to pay with mobile wallets.
“According to data from Circana, 84% of restaurant transactions
are not yet digital. Olo’s integration with Qu brings the industry
one step closer to reaching 100% digital, equipping our restaurant
brands with the flexible tools to increase orders, streamline
operations, and make every guest feel like a regular,” said Noah
Glass, Founder & CEO of Olo. “Olo’s open platform and Olo
Connect network of over 300 integrated technology providers prove
that working together is the best way to accelerate the industry’s
digital transformation: a philosophy Qu shares. The industrial
logic of the partnership between Olo and Qu is clear, and we’re
proud to offer this new level of flexibility through our Olo Pay
and Engage integration.”
With the addition of the Engage integration, restaurant brands
leveraging Qu’s POS will be empowered to aggregate both digital and
in-store interactions made possible by the Olo Pay integration, as
well as, all online guest interactions into a single guest data
profile to better understand their guests, provide
hyper-personalized interactions, and deliver personalized
hospitality.
“This partnership is rooted in our joint desire to further
digital innovation industry-wide, ensuring brands get more out of
this best-in-class in-store and digital solution,” said Amir Hudda,
CEO of Qu. “Enabling card-present digital transactions at the POS
will not only streamline the payment process, but it will also
allow brands to collect more data than ever, down to the ingredient
level, that can be used to further personalize each guest
experience through Olo Engage.”
The Olo Pay card-present integration with Qu POS will be live
later this year.
About Olo | Hospitality at Scale™
Olo (NYSE: OLO) is a leading restaurant technology provider with
ordering, payment, and guest engagement solutions that help brands
increase orders, streamline operations, and improve the guest
experience. Each day, Olo processes millions of orders on its open
SaaS platform, gathering the right data from each touchpoint into a
single source—so restaurants can better understand and better serve
every guest on every channel, every time. Over 700 restaurant
brands trust Olo and its network of more than 300 integration
partners to innovate on behalf of the restaurant community,
accelerating technology’s positive impact and creating a world
where every restaurant guest feels like a regular. Learn more at
olo.com.
About Qu
Qu is evolving restaurant POS, responsibly, by going beyond
fragmented systems into a more consistent, manageable experience
for enterprise operators and guests alike. Our industry-leading
Unified Commerce Platform connects the ordering, operations, and
guest engagement functions—delivering the real-time data needed to
drive loyal, repeat customers.
Exclusively focused on the quick service and fast casual
restaurant segments, our mission is to infuse speed, agility, and
innovation into restaurant chains, enabling operators to seize new
opportunities and drive profit margins; one order at a time. Above
all else, Qu prides itself on transparent, responsible partnerships
rooted in financial and moral stewardship for the restaurant
industry.
Based in Bethesda, MD, Qu is backed by leading restaurant
entrepreneurs and investors that have also backed Google,
Salesforce, Uber, and Dropbox. Visit www.qubeyond.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240308598791/en/
Olo: Olo@icrinc.com Qu: Chris Fucanan AquaLab PR for Qu
chris@aqualabpr.com 916-345-3475
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