Streamlining Restaurant Operations with
Integrated Self-Ordering and Payment Solutions
BOCA
RATON, Fla., July 30,
2024 /PRNewswire/ -- GRUBBRR, a leading provider of
self-ordering technology, today announced its strategic partnership
with Olo (NYSE: OLO), a leading restaurant technology provider with
ordering, payment, and guest engagement solutions. This
collaboration aims to elevate the onsite dining experience by
combining GRUBBRR's extensive platform, which includes
self-ordering kiosks and dynamic digital menu boards, with Olo's
robust ordering and payment processing capabilities.
In today's fast-paced, digital-first world, guests and
restaurant operators demand convenience and efficiency, both online
and in-store. By integrating Olo's solutions with GRUBBRR's
state-of-the-art kiosks, restaurants can now offer a seamless,
omnichannel dining experience catering to diverse guest
preferences. Since guests can conveniently order and pay directly
at a kiosk, this partnership aims to combat ongoing labor costs and
shortages while resolving challenges like reconciliation and
refunds through Olo Pay's
value-added features on top of traditional payment processing.
Additionally, the partnership integration creates operational
efficiencies by enabling operators to succinctly manage menus
across multiple ordering channels such as online ordering, point of
sale, kiosks and digital menu boards.
"We are excited to join forces with Olo to bring a new level of
convenience and innovation to the restaurant industry," said
Sam Zietz, CEO at GRUBBRR. "Our
self-ordering kiosks, enhanced by Olo's advanced ordering and
payment processing, will empower restaurants to streamline
operations, reduce wait times, and ultimately provide an
exceptional dining experience."
In addition to improving the guest experience, this
collaboration increases average sales tickets as consumers spend an
average of 12-22% more when placing orders on kiosks. With Olo
Order and Pay seamlessly integrated into GRUBBRR's self-service
kiosks for card-present transactions, the restaurant brand receives
guest data the same way they do with their other digital orders and
payments that run on Olo's platform. By consolidating in-store and
online guest ordering and payment data into a single guest data
profile, Olo and GRUBBRR provide valuable insight to drive traffic
and profitability, while inspiring and informing high-level
business decisions.
"We are thrilled to partner with GRUBBRR to enhance the dining
experience for both guests and restaurant operators," said
Nolan DeCoster, SVP of Partnerships
and Business Development at Olo. "By bringing together our
guest-centric technologies, we enable restaurants to meet the
evolving demands of today's digital-savvy consumers while providing
more actionable data, on more guests back to restaurant brands—all
in one place, no matter where the order is placed—to better serve
guests in the future."
This partnership marks another exciting step in the industry's
digital transformation, creating additional value for restaurants
without burdening their resources. GRUBBRR and Olo are committed to
helping restaurants thrive in an increasingly competitive market by
providing innovative solutions that enhance efficiency, accuracy,
and guest satisfaction.
About GRUBBRR
Headquartered in Boca Raton,
Florida, GRUBBRR is the leader in self-ordering technologies
that are revolutionizing the way commerce is transacted. GRUBBRR's
award-winning ecosystem, which includes kiosks, kitchen display
systems, order progress boards, digital menu signage, mobile
ordering, and more, are proven to help businesses maximize revenue,
decrease labor costs, and improve the consumer experience. With
solutions that are adaptable and beneficial to a multitude of
businesses, GRUBBRR powers both enterprise-level and small and
medium businesses across verticals such as quick-service
restaurants, fast casual restaurants, stadiums, movie theaters,
casinos, micro-markets, retail, and more. To learn more about
GRUBBRR and its products, visit https://grubbrr.com/ or
connect with us on LinkedIn, Facebook, Instagram, Twitter and
TikTok.
About Olo | Hospitality at Scale™
Olo (NYSE: OLO) is a leading restaurant technology provider with
ordering, payment, and guest engagement solutions that help brands
increase orders, streamline operations, and improve the guest
experience. Each day, Olo processes millions of orders on its open
SaaS platform, gathering the right data from each touchpoint into a
single source—so restaurants can better understand and better serve
every guest on every channel, every time. Over 700 restaurant
brands trust Olo and its network of more than 400 integration
partners to innovate on behalf of the restaurant community,
accelerating technology's positive impact and creating a world
where every restaurant guest feels like a regular. Learn more at
olo.com.
Contact:
Jaclyn Leibrock
jleibrock@5wpr.com
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SOURCE GRUBBRR