TIDMRSA

RNS Number : 5362U

RSA Insurance Group PLC

30 July 2020

2020 INTERIM RESULTS

RSA Insurance Group plc 30 July 2020

   --     Group business operating result up 13% vs H1 2019 
   --     Group underwriting profit GBP240m(1) up 33% 
   --     Group combined ratio 92.2%(1) ; underlying EPS 23.5p(1) per share 
   --     Statutory profit before tax GBP211m down 7% due to COVID-19 market related impacts 

Stephen Hester, RSA Group Chief Executive, commented:

"RSA is reporting good growth in underwriting profits for the first half from continued business improvement actions. COVID-19 impacts on operating profits were broadly neutral in H1, though related financial market charges reduced our statutory results.

Each region of RSA contributed in line or better than our plans, driven by improved attritional loss ratios. We are pleased with progress towards our "best in class" ambitions, and the underwriting performance which is a first half record for RSA.

COVID-19 has dominated recent months. Uncertain times put a special premium on sustaining customer service whilst operating safely and securely for our people and other stakeholders. This has been our focus and will remain so over the rest of the year. The recovery path from the pandemic itself is not yet certain, as well as its human and economic consequences. Nevertheless, we see good prospects for RSA remaining resilient and emerging strongly from this period."

Trading results

-- Underlying profit before tax GBP332m (1) up 14%. Statutory profit before tax GBP211m down 7% impacted by COVID-19 financial market impacts

-- Group business operating result of GBP349m (1) up 13%: Scandinavia GBP164m; Canada GBP88m; UK & International GBP 148m(1) . Group total business operating result of GBP316m (H1 2019: GBP280m). In aggregate, the net impact of COVID-19 from premiums, claims and investment income effects is neutral

-- Group underwriting profit of GBP240m (1) up 33%. Group total underwriting profit GBP207m (H1 2019: GBP153m)

-- Group combined ratio of 92.2%(1) : Scandinavia 83.2%; Canada 93.2%; UK & International 93.6%(1) . Group total combined ratio 93.3%; UK & International (including exits) 96.0%:

- Group attritional loss ratio(1) improved 4 points vs. H1 2019 of which 2.5 points are COVID-19 related

   -     Group weather costs 3.4%(1) of premiums (H1 2019(1) : 3.0%) 
   -     Large losses 9.9%(1) of which 0.9 points COVID-19 related (H1 2019(1) : 9.6%) 

- Group prior year underwriting profit of GBP18m(1) after GBP6m of COVID-19 related provisions (H1 2019(1) : GBP26m)

(1) Excluding UK/ London Market exit portfolios, refer to pages 33 to 42 for further information

-- Personal Lines (55% of net written premiums) combined ratio 86.0%(1) , Commercial Lines 96.8%(1)

-- Net written premiums ('NWP') of GBP3,136m(1) , down 3%(2) vs. H1 2019. We estimate that COVID-19 reduced NWP by c.GBP110m (3%), consisting of price reductions, refunds, coverage changes and specific business line volume impacts. Group NWP was on plan ex COVID-19 impacts. In total:

   -     NWP down 1%(2) in Scandinavia 
   -     NWP up 3%(2) in Canada 
   -     NWP down 8%(1,2) in UK & International 

-- Group written controllable costs down to GBP680m (H1 2019: GBP694m). Earned controllable cost ratio 21.9%

   --     Investment income of GBP134m down 13% after GBP6m COVID-19 impacts 

-- Other charges include GBP54m of mark to market losses/impairments/discount rate change relating to COVID-19 market volatility and GBP18m for UK cost base restructuring as guided.

-- Losses on UK/ London market exit portfolios were GBP33m reflecting one large "bau" claim, certain COVID-19 international construction claims and increased prior year reserves

   --     Statutory profit after tax GBP164m (H1 2019: GBP183m) 
   --     Underlying EPS 23.5p(1) is up 12%, statutory earnings per share 13.5p down 12% 

-- Consistent with the 2019 final dividend suspension in April, an interim dividend for 2020 is not presently being announced. RSA expects to resume dividends as soon as judged prudent, which absent unforeseen events should be by the time of full year results 2020. We also aim to catch up on missed dividend payments over time consistent with prudent capital management.

Capital & balance sheet

-- Solvency II coverage ratio of 172%(3) as stated, 158%(3) including proforma dividend accruals for full year 2019 and H1 2020 (31 December 2019: 168%), versus our 130-160% target range

   --     Tangible equity GBP3.17bn up 9% (31 December 2019: GBP2.91bn), 307p per share 
   --     Underlying return on tangible equity of 16.7% (1) , within the 13-17% target range 

-- IFRS pension surplus GBP328m (31 December 2019: GBP211m). Fall in bond yields increases estimated full year 2020 capital impact of bond 'pull-to-par' to c.GBP80m.

Strategic and market update

-- RSA continues to benefit from a settled and consistent strategy. The focus is on building capabilities to outperform in our selected markets. In that context many initiatives continue, targeted at improving customer service, underwriting and costs

-- From the base of strong 2019 results, the tasks for 2020 were around sustaining momentum in the large parts of our business that perform very well whilst focusing on driving remedial action in weaker performing areas. This latter principally involves completing the portfolio exits announced in 2018, building our UK performance track record (including reducing its cost base) and improving Danish and Canadian commercial lines results:

(1) Excluding UK/ London Market exit portfolios, refer to pages 33 to 42 for further information

(2) At constant FX, refer to pages 33 to 42 for further information

(3) The Solvency II capital position at 30 June 2020 is estimated

- In our UK domestic business, normalising for weather which hit results in H1, there has been sustained improvement into 2020 though with more to do. The exit portfolios are substantially run off (though with some tail exposures left) and the business is refocused and operating with greater clarity and intensity. Business simplification and cost improvements are vital and the programme which started in H2 last year will be expanded further this year, not least to offset top line threats from a weak economy. In both Canada and Denmark, good progress continues in commercial lines pricing and underwriting with strong attritional gains and large loss improvements starting to come through also.

Market conditions

-- Insurance market conditions remain competitive across our territories. However, COVID-19 disruptions make it hard to accurately discern underlying prospects. On the one hand rate hardening and capacity adjustment is generally helping us re-price in loss-making business lines. But recessionary conditions normally bring lower business volumes which in turn can encourage greater competition for business and rate softening. It will take some time for the balance of these effects to become clear.

-- Financial market conditions are volatile, and while they have recovered somewhat since March, the risk of further sharp movements cannot be excluded. RSA is relatively well protected with conservative investment portfolios and a broad array of internationally derived profits. However, risk free yields have fallen significantly in H1 2020 in addition to heightened risks around property and some other asset classes. Wider credit spreads offer partial offsets but the risk remains of mark to market volatility impacting investment income and capital ratios.

COVID-19 impacts

-- While the impacts of COVID-19 on RSA are ongoing, we discuss the principal areas affected below with data for H1:

- Financial market movements will continue to affect balance sheet, solvency ratios, pension surplus and investment income. Data as at end June is presented above.

- Our priority is to sustain good service to customers. RSA is working hard to settle claims promptly and fairly and where relevant to offer interim payment to support customers, as well as sustaining supply chains similarly. We are also providing a range of customer relief measures across our different territories, ranging from coverage adjustments and waivers, payment timing relief and discount or price capping of rates. We are participating fully in industry initiatives including exploring future pandemic coverage options and voluntary relief funds.

- Claims impacts are complex to interpret as claims patterns are distorted by the impact of lockdowns. It is still too early to have settled trends or to know the full timing and pattern of pandemic impacts, government actions and their economic effects. Encouragingly all of our territories have begun a steady normalisation though we do not yet know how this will play out.

- For the second quarter 2020 non COVID-19 claims frequency was down vs prior year in a range 15-60%, mostly reflecting lower economic activity levels. Frequencies increased in June as lockdown easings began. It is not yet possible to fully assess the impact on claims severity of disrupted supply chains or on timing of claims notifications. However, we can see that frequency effects overall will provide a material offset to areas of negative COVID-19 impact on premiums, costs and claims. The first half claims reserving calculations show frequency benefits broadly matched with COVID-19 claims costs and premium reductions resulting in a neutral overall impact to the business operating result at Group level after building some cautionary reserves for the uncertainties described above.

- Most business interruption coverages are not expected to be eligible under their terms for COVID-19 claims. However, there are a number of areas where claims are being paid. In addition, RSA is one of 8 participants in the FCA "test case" on business interruption coverage wordings in the UK, the result of which may also have wider implications for the industry in this sector. We are not able to comment on this process at present, beyond confirming that RSA's position on its BI wordings is supported by external legal advice.

- In H1 2020 RSA booked c.39,000 travel claims with estimated costs of GBP26m but GBP1m net of reinsurance and 2,700 claims for wedding cancellation, with an estimated cost of GBP9m. In addition, we have received claims under Business Interruption coverages with case reserves and actuarial IBNR of GBP47m (of which GBP7m relates to delayed construction projects). The development since our reporting on 7th May, represents the receipt of some additional claims but primarily the completion of reserve reviews which has led to revisions to ultimate estimates and IBNR to the up to date values provided here.

- The great majority of the non-travel claims relate to our UK&I division. Claims backlogs at period end were within normal tolerances overall.

- Away from the reinsurance coverage on travel claims, we expect most other COVID-19 related claims can be aggregated by week and applied against the Group's GVC programme if over GBP10m, and against the Group's Cat programmes if reaching higher levels. This is expected to provide substantial protection in relation to downside claims scenarios. So far, these coverages have not been applied. Please see page 28 for further details of the GVC and Group Cat programmes.

- There is also a COVID-19 effect on premium income for 2020, which has so far totalled c GBP110m in H1. This results from a range of customer driven coverage changes, volume impacts and specific premium relief schemes across our different territories. We continue to monitor any increase in credit risks arising from customers experiencing financial difficulties as a result of weaker economic conditions and are actively working with those in most need on payment deferral plans. In H1 the bad debt charge did not increase materially, however.

- RSA itself was able to adjust well to substantially all employees working from home and is only cautiously beginning to return to office working in certain territories so far. While there are areas of service slippage, in general business as usual remains the norm. We have prioritised health and welfare of our staff and have not taken part in government furlough programmes.

MANAGEMENT REPORT - KEY FINANCIAL PERFORMANCE DATA

Management basis

 
 GBPm (unless stated)                                               H1 2020      H1 2019 
                                      H1 2020          H1 2019    ex. exits    ex. exits 
 Profit and loss 
 Group net written premiums             3,135            3,254        3,136        3,242 
 Underwriting profit ,                    207              153          240          181 
 Combined operating ratio ,             93.3%            95.2%        92.2%        94.3% 
 Investment result ,                      112              131          112          131 
 Business operating result ,              316              280          349          308 
 Profit before tax                        211              227          244          255 
 Underlying profit before tax 
  ,                                       299              264          332          292 
 Profit after tax                         164              183 
 
 Metrics 
 Earnings per share (pence)             13.5p            15.3p 
 Underlying earnings per share 
  (pence) ,                             20.6p            18.6p        23.5p        20.9p 
 Interim dividend per ordinary 
  share (pence)                             -             7.5p 
 Return on tangible equity (%)           9.6%            11.0% 
 Underlying return on tangible 
  equity (%) ,                          14.6%            13.4%        16.7%        15.0% 
 
 
 
                                                               30 June 2020         31 Dec 
                                                                                      2019 
 Balance sheet 
 Net asset value (GBPm)                                               4,165          3,872 
 Tangible net asset value (GBPm) 
  ,                                                                   3,171          2,910 
 Net asset value per share (pence) 
  ,                                                                    391p           363p 
 Tangible net asset value per 
  share (pence) ,                                                      307p           282p 
 
 Capital (including dividend) 
 Solvency II surplus (GBPbn)                                            1.1            1.2 
 Solvency II coverage ratio                                            158%           168% 
 
 
 
 Capital (excluding dividend) 
 Solvency II surplus (GBPbn)        1.3    1.3 
 Solvency II coverage ratio        172%   178% 
 

, Alternative performance measures:

The Group uses Alternative Performance Measures (marked , throughout), including certain underlying measures, to help explain business performance and financial position. Where not defined in the body of this announcement, further information is set out in the appendix on pages 33 to 42.

CHIEF EXECUTIVE'S FIRST HALF 2020 REVIEW

RSA has reported a strong first half 2020 performance. We have been able to operate throughout the period with limited COVID-19 related impacts on our service to customers and in so doing continue to support and protect, per our policy promises. We expect to pay out c.GBP2bn in claims costs for H1. This is our raison d'etre. At the same time we have safeguarded our staff and continued to make contributions to our communities more broadly. While this has been our focus in a time of great external challenges, our mission to improve RSA's business thereby serving shareholders and others well has not been neglected. A record first half underwriting performance, and a healthy increase in underlying earnings per share are important proof points.

We are in uncertain times and as a financial institution must keep resilience and prudent financial management central to our decision making. In that regard we were sorry to suspend our 2019 final dividend payment and not presently to have announced a 2020 interim payment either. These decisions reflect regulatory guidance and a consideration for wider reputational arguments. We expect to resume dividend payments as soon as prudent to do so, and aim to catch up on missed dividends over time on the same basis.

Financial results

Our underwriting profits rose 33%(1) . In turn this drove a 13%(1) increase in the business operating result. Earnings per share rose to 23.5p(1) on an underlying basis, producing a return on tangible equity of 16.7%(1) . Statutory earnings were down 7% impacted by a variety of COVID-19 related charges.

These results are driven by business improvement actions taken over recent years and focussed on underwriting quality, whilst pushing hard on cost efficiency. Even excluding COVID-19 impacts, attritional loss ratios have improved again, as have large losses. Weather costs were above prior year though switching in severity from Canada to UK on this occasion.

Customer focus & market conditions

RSA's mission is to serve customers well. In that regard our change efforts continue across the business focused on digital enablement, improving service and sustaining strong and effective claims support. We remain equally dedicated to good and productive partnerships with our brokers and affinity clients. The mutual support and focus on our end customer is much appreciated.

COVID-19 has brought many particular challenges - from an unprecedented shift to "working from home", to supply chain interruptions and then a range of new claims in those policy areas responding to COVID-19. While never perfect, I am proud of our teams' response to these challenges. RSA has operated near normally throughout the crisis, supporting our customers and responding to the new challenges. There have inevitably been questions around some policy coverage wordings, since few customers, brokers or underwriters had concentrated on a COVID-19 scenario when establishing covers. But we remain determined to pay claims promptly and in accordance with our policies whilst protecting all stakeholders against unaffordable widening of covers. We support the UK legal test case on business interruption wording in that regard as an important contribution to clarity of cover.

(1) Excluding UK/ London Market exit portfolios, refer to pages 33 to 42 for further information

Insurance markets inevitably reflect the broader economic conditions around them. As such there are uncertainties and the prospect of a reduction of business volumes as a direct result of COVID-19 and as a result of the economic weakness it gives rise to. We will weather these impacts but will work hard to keep costs in line with any reduced income. Financial markets are also important to insurers. The fall in risk free interest rates hurts investment income and the volatility of credit and other asset classes impacts capital too. We will continue to prioritise resilience and a conservative risk profile in navigating these challenges.

Business improvement

Across RSA we are pushing determinedly towards our "best in class" performance ambitions. At its heart we seek to sustain and improve those business areas already achieving excellent performance, whilst taking strong action to improve where lagging. The report card for H1 2020 is good.

RSA's international businesses, which constitute c.87% of H1 profits, are all performing very well. Scandinavian H1 combined ratio is good and consistent with our ambition at 83%, and the particular work needed to improve Danish commercial lines results is showing good progress though with more to do here and on cost in H2.

In Canada a COR of 93% is also at very attractive levels, flattered a bit by better weather conditions but strong anyway. And similarly our businesses in Ireland and Middle East have had excellent first halves.

In the UK our results were down on H1 last year due to February's flooding, but improved if normalising for weather. We are making encouraging progress in re-establishing good performance standards here but with much left to do. Improved cost competitiveness is most needed in the UK. The cost programme we announced in 2019 has gone well and will be increased further this year to address economic challenges and faster bring the business to where we need to be.

Outlook

Given the particular challenges of 2020, our goals for the year are first and foremost to provide customer service, to safeguard our people's health and to sustain financial strength and resilience. However, we are also determined that RSA should enter 2021 in good shape and with strong "business as usual" results for this year, whatever the other challenges that superimpose on this. Half one is encouraging in this regard.

Stephen Hester

Group Chief Executive

29 July 2020

MANAGEMENT REPORT

SEGMENTAL INCOME STATEMENT

Management basis - 6 months ended 30 June 2020

 
                                              UK&I                                               Group         Group 
                         Scandi                ex.    UK&I     Central    Group    Group   ex exits(1)   ex exits(1) 
                         -navia  Canada   exits(1)   total   functions     HY20     HY19          HY20          HY19 
                           GBPm    GBPm       GBPm    GBPm        GBPm     GBPm     GBPm          GBPm          GBPm 
Net written premiums      1,012     795      1,292   1,291          37    3,135    3,254         3,136         3,242 
Net earned premiums         840     848      1,389   1,400         (4)    3,084    3,209         3,073         3,152 
Net incurred claims       (557)   (544)      (808)   (846)        (44)  (1,991)  (2,160)       (1,953)       (2,101) 
Commissions                (26)   (103)      (265)   (269)           3    (395)    (414)         (391)         (398) 
Operating expenses        (116)   (143)      (227)   (229)         (3)    (491)    (482)         (489)         (472) 
Underwriting result 
 ,                          141      58         89      56        (48)      207      153           240           181 
Investment income            36      32         66      66           -      134      154           134           154 
Investment expenses         (2)     (1)        (4)     (4)           -      (7)      (7)           (7)           (7) 
Unwind of discount         (11)     (1)        (3)     (3)           -     (15)     (16)          (15)          (16) 
Investment result 
 ,                           23      30         59      59           -      112      131           112           131 
Central expenses              -       -          -       -         (3)      (3)      (4)           (3)           (4) 
Business operating 
 result ,                   164      88        148     115        (51)      316      280           349           308 
Interest                                                                   (17)     (16) 
Other charges                                                              (88)     (37) 
Profit before tax                                                           211      227 
Tax                                                                        (47)     (44) 
Profit after tax                                                            164      183 
Non-controlling interest                                                   (12)     (13) 
Other equity costs(2)                                                      (12)     (12) 
Net attributable 
 profit ,                                                                   140      158 
 
Loss ratio (%)             66.3    64.1       58.2    60.4                 64.6     67.3          63.6          66.6 
 Weather loss ratio         0.1     5.4        3.7     3.8                  3.4      3.2           3.4           3.0 
 Large loss ratio           7.4     7.4       11.8    13.0                 10.4      9.9           9.9           9.6 
 Current year 
  attritional 
  loss ratio ,             61.8    50.5       42.5    42.8                 51.0     54.9          50.9          54.9 
 Prior year effect 
  on loss ratio           (3.0)     0.8        0.2     0.8                (0.2)    (0.7)         (0.6)         (0.9) 
Commission ratio (%)        3.1    12.2       19.1    19.3                 12.8     12.9          12.7          12.7 
Expense ratio (%)          13.8    16.9       16.3    16.3                 15.9     15.0          15.9          15.0 
Combined ratio (%) 
 ,                         83.2    93.2       93.6    96.0                 93.3     95.2          92.2          94.3 
 
Controllable expense 
 ratio (%)(3) ,            22.3    20.1       22.3    22.4                 21.9     21.3          21.8          21.3 
 
 

Notes:

UK & International comprises the UK (and European branches), Ireland and Middle East. Refer to page 29 for comparatives.

(1) Exit portfolios in UK & International which was substantially ran off in 2019, with residual premium still to earn out in 2020

(2) Preference dividends of GBP5m and coupons of GBP7m paid on Restricted Tier 1 securities

   (3)   On an earned basis 

Premiums(1)

Net written premiums ('NWP') of GBP3,136m were down 3% vs. H1 2019 at constant FX. We estimate that COVID-19 impacts on NWP were c.GBP110m (3%), consisting of price reductions, refunds, coverage changes and specific business line volume impacts. Outside of COVID-19 impacts, areas of profitable growth were balanced by planned underwriting effects in portfolios being remediated, with the process nearing its conclusion.

Group retention declined slightly to 79.6% in the period (H1 2019: 80.7%) with retention ahead of our plans in Swedish Personal Lines and the UK. In Commercial Lines, retention was up in the UK and Canada, but down in Scandinavia (principally Danish Commercial) where we are taking the most rating and underwriting action.

Regional trends for H1 2020 include:

-- Scandinavian premiums were down 1% at constant FX. Personal Lines premiums grew 1%(2) and included growth in Swedish Household and Personal Accident, our most attractive markets. Premiums were down 4%(2) in Commercial Lines reflecting portfolio actions in Danish Commercial Lines where volumes were down 13%.

-- Premiums grew 3% in Canada at constant FX, this included an estimated GBP22m of COVID-19 related customer relief measures impacting written premiums in the second quarter. Personal Lines premiums grew 4%(2) driven by strong growth in Johnson which increased 12% (of which 5% was organic growth). We achieved high single-digit rate and hard market conditions meant that retention remained strong at 89% for Johnson, while PIFs were also up 4%. Premiums in Commercial Lines increased by 1%(2) where double digit rate more than offset lower volumes.

-- Premiums were down 8% in the UK & International region at constant FX, this included an estimated GBP81m impact from COVID-19. UK Personal Lines premiums were down 9% as reported (4% excluding COVID-19 impacts). Household premiums were broadly flat and despite pushing good rate, stronger retention helped to offset lower new business volumes. Motor and Pet premiums decreased as we continue to prioritise margin improvements. UK Commercial Lines premiums were down 5% (2% growth excluding COVID-19 impacts). We achieved rate ahead of our plans across all major lines of business and both retention and new business were better than prior year. Premiums in Ireland decreased by 11%(2) (1% excluding COVID-19 impacts) due to lower Personal Motor new business. In the Middle East, premiums were down 17%(2) (9% excluding COVID-19 impacts) largely due to lower volumes in Commercial Lines and rating pressure in Personal Lines.

-- Although there was no net written premium in the UK/ London Market exit portfolios, there was GBP11m of premium earned in H1 2020. The remainder of any unearned premium will earn through in the second half of the year.

More detail is provided in the regional reviews on pages 16 to 22.

(1) Excluding UK/ London Market exit portfolios, refer to pages 33 to 42 for further information

(2) At constant FX

Underwriting result (1)

Total Group underwriting result:

 
                           Current year       Prior year       Total UW result 
                               UW ,              UW ,                 , 
GBPm                     H1 2020  H1 2019  H1 2020  H1 2019   H1 2020  H1 2019 
Scandinavia                  116       87       25        9       141       96 
Canada                        65        6      (7)       13        58       19 
UK & International            67       61     (11)      (3)        56       58 
UK & International ex. 
 exits                        89       82        -        4        89       86 
Central functions           (48)     (20)        -        -      (48)     (20) 
Total Group                  200      134        7       19       207      153 
Total Group ex. exits        222      155       18       26       240      181 
 

-- The impacts of COVID-19 provided a small underwriting benefit overall. COVID-19 related frequency benefits were offset by lower premiums, direct COVID-19 related claims, claims provisions and projected claims inflation impacting both the prior year and current year.

-- The Group attritional loss ratio of 50.9% was 4 points better than H1 2019. Excluding the impacts of COVID-19 the attritional loss ratio was 53.4%, a 1.5 points improvement. The ratio improved by 2.0 points in Scandinavia (of which COVID-19 provided a 1.6 point benefit). In Canada, the attritional loss ratio improved by 5.7 points (of which COVID-19 provided a 1.7 point benefit). The UK & International attritional loss ratio improved by 5.9 points (of which COVID-19 provided a 5.5 point benefit).

-- Weather losses amounted to GBP104m or 3.4% of net earned premiums (H1 2019: 3.0%; five year average: 2.9%(2) ) a little worse than prior year. Weather costs were adverse in the UK & International due to February flooding in the UK, while Canada was better overall though not in the second quarter.

-- Large losses were GBP303m or 9.9% of net earned premiums (Inc. exits: 10.4%; H1 2019: 9.6%; five year average: 10.0%(2) ). Excluding the impacts of COVID-19 the large loss ratio was 9.0%, a 0.6 points improvement versus H1 2019. Scandinavia improved by 1.1 points. Large losses were 1.5 points better in Canada. The UK & International was flat excluding COVID-19 and 1.9 points worse than H1 2019 altogether.

-- Reinsurance: Excluding any COVID-19 related loss, the percentage retention reached for each of our covers was as follows: GVC 54%; Scandinavia 68%; Canada large 37%; Canada catastrophe 80%; UK 17%. Please see page 28 for further details of the relevant covers.

Group prior year profit provided 0.6% of benefit to the combined ratio or GBP18m, this included a COVID-19 reserve of GBP6m (H1 2019: 0.9 points benefit to the combined ratio).

Our assessment of the margin in reserves for the Group (the difference between our actuarial indication and the booked reserves in the financial statements) remains over its target level at c.5% of best estimate claims reserves. We added to this margin by GBP25m in H1 with a precautionary COVID-19 general reserve.

(1) Excluding UK/ London Market exit portfolios, refer to pages 33 to 42 for further information

(2) 2015 to 2019

Underwriting operating expenses

The Group underwriting expense ratio of 15.9% increased as expected due to lower premiums from COVID-19 impacts. Scandinavia improved by 0.3 points while Canada and the UK & International increased by 2.2 points and 0.8 points respectively. The Canadian expense ratio also reflected increased amortisation (as guided) but was impacted by lower premiums driven by COVID-19. The UK cost programme has continued and is expected to be further increased in the second half of the year.

Commissions

The Group commission ratio of 12.7% was flat versus prior year (H1 2019: 12.7%)

Investment result

The investment result was GBP112m (H1 2019: GBP131m) with investment income of GBP134m (H1 2019: GBP154m), investment expenses of GBP7m (H1 2019: GBP7m) and the liability discount unwind of GBP15m (H1 2019: GBP16m).

Investment income was down 13% on prior year, primarily reflecting the impact of reinvestment at lower yields. The average book yield across our major bond portfolios was 1.9% (H1 2019: 2.2%). Approximately GBP6m of the reduction in investment income was a result of COVID-19 market impacts.

Based on current forward bond yields and FX rates, for H2 2020 we project investment income of c.GBP120-135m and the capital element of the bond pull-to-par of c.GBP40m (post tax).

Controllable costs

Group written controllable costs were GBP680m (H1 2019: GBP694m). This comprised 3% cost reductions, offset by 2% inflation. Scandinavia delivered cost reductions of 1% and UK & International delivered 11% savings, all gross of inflation and at constant FX.

Group FTE(2) was flat versus H1 2019, despite additional resources required to support the new Scotiabank partnership in Canada.

The earned controllable expense ratio of 21.8% (ex. exits) was up slightly versus H1 2019 (21.3%) due to a lower premium base driven by both portfolio actions and COVID-19. The ratio is down over 2.5(1) points since H1 2013 and our ambition of an earned controllable expense ratio of less than 20% is unchanged.

 
                                                         UK&I    UK&I       Group   Total 
Earned controllable expense   Scandinavia  Canada   ex. exits   total   ex. exits   Group 
 ratio: ,                               %       %           %       %           %       % 
6 months ended 30 June 
 2020                                22.3    20.1        22.3    22.4        21.8    21.9 
6 months ended 30 June 
 2019                                22.0    17.6        22.9    22.8        21.3    21.3 
 

(1) At constant FX and ex. disposals (where relevant)

(2) Full time equivalent employees

Other charges

Interest costs:

-- Interest costs were GBP17m (GBP24m including the Tier 1 issuance), up from GBP16m in H1 2019.

-- Coupon costs of GBP7m (H1 2019: GBP7m) for the 2017 Tier 1 issuance are presented at the bottom of the management P&L as 'other equity costs'. Under IFRS, these are recognised in the statement of changes in equity.

Other charges:

 
GBPm                              H1 2020  H1 2019 
Net gains/ losses/ FX                (57)     (18) 
Amortisation                          (6)      (6) 
Pension net interest cost               1        2 
Restructuring costs                  (18)        - 
Changes in economic assumptions       (8)     (15) 
Other                                   -        - 
Total ,                                88     (37) 
 

-- Net losses of GBP57m were incurred, of which GBP46m related to COVID-19 market volatility. This was split between unrealised losses of GBP26m on inflation linked derivatives and property as well as impairments of GBP20m, primarily driven by REITs(1) .

-- GBP18m of restructuring charges were incurred relating to the UK cost reduction programme that commenced in H2 2019 in the business. GBP45m of costs have been incurred since the start of the programme.

-- Changes in economic assumptions represents GBP8m for the accounting impact of a reduction in the discount rate on long-term insurance liabilities in Denmark driven by COVID-19 impacts on interest rates, while there was also a GBP5m goodwill write-down relating to our Norwegian business

Tax

The Group reported a tax charge of GBP47m for H1 2020, giving an effective tax rate ('ETR') of 22% (H1 2019: 20%). The tax charge largely comprises tax payable on overseas profits. The Group underlying tax rate for H1 2020 was 20% (ex. exits) and 21% (inc. exits) in line with our plans (H1 2019: 18% inc. and ex. exits).

The carrying value of the Group's deferred tax assets at 30 June 2020 was GBP202m (31 December 2019: GBP209m), of which GBP180m (31 December 2019: GBP180m) are in the UK. At expected tax rates, a further c.GBP310m (31 December 2019: GBP254m) of deferred tax assets remain available for use but not recognised on balance sheet; these are predominantly in the UK and Ireland. The majority of the movement in H1 2020 relates to the change in the UK tax rate from 17% to 19% effective 1 April 2020.

The carrying value of the Group's deferred tax liabilities at 30 June 2020 was GBP102m (31 December 2019: GBP84m), the majority of which are in Sweden and Denmark.

For 2020 as a whole, we expect the Group's ETR and underlying tax rate to be comparable to the rates for H1 2020, subject to profit mix. In the medium term, we continue to expect the ETR and underlying rate to be in the region of 20%, given the scale of unrecognised UK and Irish tax assets.

(1) Real Estate Investment Trusts

Dividend

-- Consistent with the 2019 final dividend suspension in April, an interim dividend for 2020 is not presently being announced. RSA expects to resume dividends as soon as judged prudent, which absent unforeseen events should be by the time of full year results 2020. We also aim to catch up on missed dividend payments over time consistent with prudent capital management.

BALANCE SHEET

Movement in Net Assets

 
                                Share-holders'          Non-                                    Equity 
                                      funds(1)   controlling       Tier     Total       Loan         & 
                                                   interests    1 notes    equity    capital      loan    TNAV 
                                                                                               capital       , 
                                          GBPm          GBPm       GBPm      GBPm       GBPm      GBPm    GBPm 
 
  Balance at 1 January 2020              3,872           173        297     4,342        402     4,744   2,910 
  Profit after tax                         152            12          -       164          -       164     199 
  Foreign exchange gains 
   net of tax                               93            13          -       106          1       107      67 
  Fair value gains net of 
   tax                                      35             1          -        36          -        36      35 
  Pension fund gains net 
   of tax                                   14             -          -        14          -        14      14 
  Share based payments & 
   share issue                              11             -          -        11          -        11      11 
  Prior year final dividends                 -           (5)          -       (5)          -       (5)       - 
  Other equity costs(2)                   (12)             -          -      (12)          -      (12)    (12) 
  Goodwill and net intangible 
   additions                                 -             -          -         -          -         -    (53) 
  Balance at 30 June 2020                4,165           194        297     4,656        403     5,059   3,171 
 
  Per share (pence) , 
  At 1 January 2020                        363                                                             282 
  At 30 June 2020                          391                                                             307 
 

Tangible net assets increased by 9% to GBP3.17bn at 30 June 2020.

The increase was driven by profit after tax of GBP199m(3) and fair value exchange gains and mark-to-market movements of GBP102m, mainly reflecting translational gains from weaker sterling and lower bond yields respectively. Tangible net assets were reduced by investment of GBP53m in intangible assets which were primarily IT related (net investment of GBP13m after amortisation of GBP40m shown as part of profit).

The pension schemes generated a profit of GBP14m in net asset terms with market movements and experience slightly positive in aggregate. The IAS 19 surplus at 30 June 2020 was GBP328m, please see page 27 for more details.

TNAV per share increased by 9% to 307p.

(1) Ordinary shareholders' funds including preference share capital of GBP125m

(2) Includes preference dividends of GBP5m and coupons of GBP7m paid on 2017 issued restricted tier 1 securitie s

(3) Adjusted for items relating to goodwill and intangible assets

CAPITAL POSITION

 
 Solvency II position(1)    Requirement     Eligible   Surplus   Coverage 
  :                               (SCR)    Own Funds 
                                  GBPbn        GBPbn     GBPbn          % 
 30 June 2020                       1.8          2.9       1.1       158% 
 31 March 2020                      1.8          2.8       1.0       151% 
 31 December 2019                   1.7          2.9       1.2       168% 
 

The Solvency II coverage ratio(1) decreased to 158% during the period:

 
                                                               % 
 At 1 January 2020                                           168 
 
 Underlying capital generation                                14 
 Net capital investment                                      (1) 
 Impact of pension contributions (paid annually in Q1)       (4) 
 Pull-to-par on unrealised bond gains                        (2) 
 Exit losses                                                 (2) 
 Reorganisation costs                                        (1) 
 Notional dividend(2)                                        (6) 
 Market movements (including IAS 19) and other               (8) 
 At 30 June 2020                                             158 
 

Please refer to appendix (page 26) for further Solvency II details (including sensitivities).

Note: IFRS pension surplus increased GBP117m, providing a 5 point additional unrecognised buffer to the Solvency II ratio This brings the total unrecognised pension buffer to c.8 points.

(1) The Solvency II capital position at 30 June 2020 is estimated and is shown post dividend accrual

(2) Represents 6 months' accrual of a 'notional' dividend amount for the year 2020

REGIONAL REVIEW - SCANDINAVIA

Management basis

 
                      Net written                     Change           Underwriting                    Change 
                         premiums                                           results 
                     H1   H1 2019                        CFX      H1 2020   H1 2019                       CFX 
                   2020      GBPm                          %         GBPm      GBPm                         % 
                   GBPm 
 Split by 
 country 
 Sweden             557       556                          2          116       115                         2 
 Denmark            389       412                        (6)           29      (12)                       333 
 Norway              66        71                          4          (4)       (7)                        34 
 Total 
  Scandinavia     1,012     1,039                        (1)          141        96                        49 
 
 Split by 
 class 
 Household          183       183                          2 
 Personal 
  Motor             194       200                        (1) 
 Personal 
  Accident 
  & Other           186       184                          2 
 Total 
  Scandinavia 
  Personal          563       567                          1          109       109                         1 
 Policy count                                              - 
 change 
 
 Property           187       196                        (4) 
 Liability           91        96                        (4) 
 Commercial 
  Motor             119       128                        (6) 
 Other               52        52                          4 
 Total 
  Scandinavia 
  Commercial        449       472                        (4)           32      (13)                       336 
 Volume change                                           (8) 
 
 Total 
  Scandinavia     1,012     1,039                                     141        96                        49 
 
 Investment 
  result                                                               23        31                      (25) 
 Scandinavia business 
  operating 
  result                                                              164       127                        30 
 
 Operating              Claims           Commission                 Expenses                    Combined 
 ratios (%) 
                     H1   H1 2019           H1 2020       H1      H1 2020   H1 2019       H1 2020        H1 
                   2020                                 2019                                           2019 
 
 Scandinavia 
  Personal         63.2      63.8               3.1      3.1         12.1      12.1          78.4      79.0 
 
 Scandinavia 
  Commercial       71.0      83.8               3.1      3.1         16.4      16.9          90.5     103.8 
 
 Total 
  Scandinavia      66.3      71.9               3.1      3.1         13.8      14.1          83.2      89.1 
 
 Earned 
  controllable 
  expense 
  ratio            22.3      22.0 
 
                     H1        H1            5 year 
                                            average 
                   2020      2019 
 Claims ratio: 
 Weather loss 
  ratio             0.1       0.9               0.4 
 Large loss 
  ratio             7.4       8.5               6.8 
 Current year 
  attritional 
  loss ratio       61.8      63.8 
 Prior year 
  effect 
  on loss 
  ratio           (3.0)     (1.3) 
 
 
 
 

SCANDINAVIA

Scandinavia delivered a business operating result of GBP164m for H1 2020, up 30%. The combined ratio of 83.2% was 5.9 points better than the first half last year. Excluding impacts of COVID-19 the combined ratio was 84.7%. Personal Lines performance remained excellent with a combined ratio of 78.4%. Commercial Lines improved significantly by 13 points to 90.5% with the Danish Commercial Lines generating a GBP10m profit in the first half (H1 2019: GBP25m loss).

Net written premiums of GBP1,012 decreased by 1% at constant FX. Personal Lines premiums were up 1%(1) driven by Swedish Personal Lines which grew 2%(1) with both Household and Personal Accident up. This was driven by strong new business trends, particularly in Personal Accident, whilst retention was ahead of our Plans across all classes. Danish Personal Lines premiums were flat with rate offsetting slightly lower retention. PIFs grew in all lines of business.

Net written premiums decreased by 4%(1) in Commercial Lines. Rate was ahead of plan and H1 last year across the majority of lines of business but was impacted by significant portfolio action taken in Danish Commercial where volumes were down 13% (as planned). Swedish Commercial was up 1%(1) driven by strong new business levels.

During the second quarter the majority of our employees in Scandinavia have been successfully working from home. Despite changes to the work environment, customer satisfaction measures have remained strong during the period for both sales and service and claims. Digital sales in both Personal Lines and Commercial Lines have increased year on year in each of our geographies with online traffic also up between 25-55% in the period.

Large losses of 7.4% improved (H1 2019: 8.5%). The attritional loss ratio of 61.8% included 1.6 points of COVID-19 related frequency benefits. Excluding COVID-19 the attritional loss ratio of 63.4% was 0.4 points better than H1 2019.

Written controllable expenses were flat in H1 2020, with 1% cost reductions offset by 1% inflation. The earned controllable cost ratio of 22.3% increased by 0.3 points, driven by lower earned premiums.

Geographically, Sweden generated an underwriting profit of GBP116m (H1 2019: GBP113m(1) ) and a combined ratio of 77.0% (H1 2019: 77.3%). Lower large losses, better weather experience and lower expenses were partly offset by adverse prior year development. Denmark reported an underwriting profit of GBP29m (H1 2019: GBP13m(1) loss) and a combined ratio of 89.6% (H1 2019: 104.0%). This was supported by a strong turnaround in Danish Commercial Lines performance. The underwriting loss in Norway of GBP4m was lower (H1 2019: GBP6m(1) loss) driven by modest improvements in the attritional loss ratio and expenses.

(1) At constant FX

REGIONAL REVIEW - CANADA

Management basis

 
                                  Net written   Change        Underwriting   Change 
                                     premiums                       result 
                            H1 2020   H1 2019      CFX   H1 2020   H1 2019      CFX 
                               GBPm      GBPm        %      GBPm      GBPm        % 
 
 Household                      230       217        6 
 Personal Motor                 340       329        3 
 Total Canada Personal          570       546        4        79        33      142 
 Policy count change                               (5) 
 
 Property                        98        85       15 
 Liability                       43        44      (4) 
 Commercial Motor                58        68     (15) 
 Marine & Other                  26        25        5 
 Total Canada Commercial        225       222        1      (21)      (14)     (49) 
 Volume change                                     (7) 
 
 Total Canada                   795       768        3        58        19      213 
 
 Investment result                                            30        31      (6) 
 Canada business operating 
  result                                                      88        50       76 
 
 
 Operating 
 ratios (%)                  Claims             Commission            Expenses             Combined 
                      H1 2020   H1 2019            H1   H1 2019    H1 2020      H1   H1 2020      H1 
                                                 2020                         2019              2019 
 
 Canada 
  Personal               60.1      69.6           9.9      10.3       17.2    14.6      87.2    94.5 
 
 Canada 
  Commercial             74.7      73.6          18.3      17.3       16.0    14.7     109.0   105.6 
 
 Total Canada            64.1      70.8          12.2      12.3       16.9    14.7      93.2    97.8 
 
 Earned 
  controllable 
  expense ratio          20.1      17.6 
 
                           H1        H1 
                         2020      2019        5 year 
                                              average 
 
 Claims ratio: 
 Weather loss 
  ratio                   5.4       7.2           4.7 
 Large loss 
  ratio                   7.4       8.9           7.3 
 Current year 
  attritional 
  loss ratio             50.5      56.2 
 Prior year 
  effect 
  on loss ratio           0.8     (1.5) 
 
 
 
 

CANADA

Canada delivered a business operating result of GBP88m for H1 2020, up 76% versus H1 last year. The combined ratio improved by 4.6 points to 93.2%. Excluding the impacts of COVID-19 the combined ratio was 94.3%. Personal Lines continued to perform well and the combined ratio improved by over 7 points to 87.2%. Pleasingly, Personal Broker performance showed continued improvement and is now operating at target profitability levels. In the Personal Motor segments, rate reductions and premium adjustments offset COVID-19 related frequency benefits. The combined ratio in Commercial Lines remained disappointing at 109.0% (H1 2019: 105.6%) with improved attritional and large loss improvements offset by higher weather costs and adverse prior year development. The Commercial Lines current year combined ratio improved by c.4 points to 103.4%.

Net written premiums of GBP795m increased by 3% at constant FX. This was driven by growth of 4%(1) in Personal Lines in H1, despite COVID-19 related customer relief measures made in the second quarter. These relief measures, which totalled an estimated $75m CAD included premium rebates, coverage changes as well as changes to rate filings. We applied rate of c.9% in Personal Auto, while we applied double digit rate in Household. This helped to combat ongoing and significant claims inflation and build an allowance for heavier weather losses expected as a result of climate change. Retention remained strong at 89% for Johnson, our direct business. Personal Broker reported a 3 point decrease to 81%; this was in line with our plans and reflected targeted actions to improve profitably. Johnson continued to grow organically (5%). We commenced writing new business for Scotiabank in April last year and renewals followed in July and the portfolio has performed well to date. Premiums in Commercial Lines increased by 1%(1) where a 7% reduction in volumes was more than offset by rate achieved. Lower volumes were in line with our plans and mainly driven by targeted lapses. We expect to continue to prioritise profitability over volume.

Lockdown measures in Canada have meant that 95% of employees quickly transitioned to work from home at the beginning of the pandemic in Canada. Despite this, business operations and performance kept on track. Johnson service levels exceeded plan with brand and agent net promoter scores at a twelve month high. Meanwhile, digital transactions were up 11% and site visits up 46% for Johnson since the onset of COVID-19.

While the weather loss ratio reduced by 1.8 points to 5.4%, it remained above the five year average of 4.7%(2) . This included the June Alberta Hailstorm which was the fourth-most-expensive insured natural disaster in Canadian history at $1.2bn(3) . The large loss charge of 7.4% was 1.5 points better than H1 2019. The attritional loss ratio of 50.5% improved by nearly 6 points in H1 2020. Excluding COVID-19 the attritional loss ratio was 52.2%.

Written controllable expenses of GBP170m were 15%(1) higher than H1 last year driven primarily by an increase in both planned software amortisation charges as well as higher staff costs (also planned) relating to the Scotiabank partnership and some one-off items. The earned controllable expense ratio of 20.1% is expected to trend back below 20% for 2020.

(1) At constant FX

(2) 2015-2019

(3) Source: Catastrophe Indices and Quantification Inc .

REGIONAL REVIEW - UK & INTERNATIONAL

 
 Management 
 basis(1)                         Net written premiums                      Underwriting result 
                    H1 2020     H1 2020   H1 2019   H1 2019    H1 2020      H1      H1      H1 
                                                                          2020    2019    2019 
                        Ex.                   Ex.                  Ex.             Ex. 
                      exits       Total     exits     Total      exits   Total   exits   Total 
                       GBPm        GBPm      GBPm      GBPm       GBPm    GBPm    GBPm    GBPm 
 Household              270         270       273       273 
 Personal Motor          59          59        93        93 
 Pet                    116         116       122       122 
 Total UK 
  Personal              445         445       488       488         29      29       8       2 
 Policy count 
  change ex. 
  exits                (11) 
 
 Property               219         218       211       219 
 Liability              115         116       114       115 
 Commercial 
  Motor                  70          70        89        88 
 Marine & Other          78          77        90        87 
 Total UK 
  Commercial(1)         482         481       504       509         11    (24)      38      24 
 Volume change 
  ex. exits            (10) 
 Total UK(1)            927         926       992       997         40       5      46      26 
 Europe(1)              134         134       144       151          5       7     (4)    (12) 
 Ireland                143         143       160       160         28      28      26      26 
 Middle East             88          88       103       103         16      16      18      18 
 Total UK & 
  International       1,292       1,291     1,399     1,411         89      56      86      58 
 
 Investment 
  result                                                            59      59      69      69 
 UK & International 
  operating result                                                 148     115     155     127 
                           Claims              Commission           Expenses         Combined 
  Operating 
  ratios (%) 
                    H1 2020     H1 2019   H1 2020   H1 2019    H1 2020      H1      H1      H1 
                                                                          2019    2020    2019 
 
 Total UK 
  Personal             55.3        60.2      20.4      20.9       18.6    18.6    94.3    99.7 
 UK Personal 
  ex. exits            55.3        59.2      20.4      20.6       18.5    18.7    94.2    98.5 
 
 Total UK 
  Commercial(1)        70.6        63.1      20.7      20.7       13.1    11.9   104.4    95.7 
 UK Commercial 
  ex. 
  exits(1)             64.5        60.7      20.4      20.1       13.0    11.8    97.9    92.6 
 
 Total UK(1)           63.1        61.7      20.6      20.8       15.8    15.2    99.5    97.7 
 UK ex. 
  exits(1)             59.9        59.9      20.5      20.4       15.7    15.4    96.1    95.7 
 Europe(1)             65.0        82.0      14.7      12.0       14.3    16.4    94.0   110.4 
 Europe ex. 
  exits(1)             66.3        77.7      14.7      11.8       14.2    14.6    95.2   104.1 
 Ireland               51.1        57.3      13.0      11.9       17.8    14.1    81.9    83.3 
 Middle East           40.7        43.7      19.6      17.2       22.7    20.8    83.0    81.7 
 Total UK & 
  International        60.4        61.6      19.3      18.9       16.3    15.6    96.0    96.1 
 UK & 
  International 
  ex. exits            58.2        59.9      19.1      18.6       16.3    15.5    93.6    94.0 
 Earned 
  controllable 
  exp ratio(2)         22.3        22.9 
 
                         H1          H1                         5 year 
                                           5 year              average 
                    2020(2)     2019(2)   average               adj(3) 
 Claims ratio: 
 Weather loss 
  ratio                 3.7         1.8       4.3         c.3.0 
 Large loss 
  ratio                11.8         9.9      12.9         c.11.0 
 Current year 
  attritional 
  loss ratio           42.5        48.4 
 Prior year 
  effect on 
  loss ratio            0.2       (0.2) 
 
 

(1) Europe, previously reported within UK Commercial, is now reported separately.

(2) Excluding UK/ London Market exit portfolios, refer to pages 33 to 42 for further information

(3) Adjusted for changes in UK&I business mix resulting from exits.

UK & INTERNATIONAL

The UK & International region delivered a business operating result of GBP148m(1) for the period (GBP115m including exits), slightly down on prior year due to lower investment income. The business delivered a combined ratio of 93.6%(1) (96.0% including exits). Excluding the impacts of COVID-19 the combined ratio was 94.7%(1) with the attritional loss ratios improved by c.0.5 points while the large loss ratio stayed below the adjusted five year average, with weather being adverse.

UK

The UK reported an underwriting profit of GBP40m(1) in the period and a combined ratio of 96.1%(1) . This was GBP6m below prior year though would have been GBP19m better if equalising for weather.

Net written premiums of GBP927m were down 7%(1) as reported, reflecting COVID-19 impacts plus the underwriting and pricing action taken in 2018 and 2019. Rates were strong and ahead of plan in Commercial Lines while we saw an improvement in retention in both Personal and Commercial Lines, albeit partly helped by lower churn in some of the business lines due to the UK lockdown.

Personal Lines premiums decreased by 9% in the period of which 5% relates to COVID-19, mainly driven by lower sales in our telematics business and through some of our branch-based partners. Household premiums were down 1% with retention being better than both plan and prior year. MORE TH>N Home premiums exceeded our expectations and delivered positive new business growth. Overall, new business volumes were down as we continued to hold our discipline on rate.

Commercial Lines premiums were down 5%(2) excluding exits with the majority of this driven by the impacts of COVID-19. Rates were ahead of our plans as we achieved double digit rate increases in London Market and mid-single digit in our Regions business. Positive momentum continued in our Regions business as we grew premiums by 14% on prior year, supported by strong new business, retention and rates all of which were ahead of our plans.

Throughout COVID-19 we were able to maintain service to our customers, transitioning our customer contact centres almost exclusively to remote working. Customer migration to digital channels of communication has been sustained, with More Than digital renewals increasing 18% in the month of June, versus a year ago. In Commercial Lines, we implemented a new Claims Commitment, accelerating our standard response times for customers.

The weather ratio of 4.6%(1) was 2.5 points worse than prior year and was driven by the February floods which cost c.GBP35m. The large loss ratio of 12.3%(1) was 1.8 points worse than last year, but was stable versus prior year excluding COVID-19 impacts. The attritional loss ratio of 41.6%(1) was 5.9 points better than H1 2019 driven substantially by frequency benefits associated with COVID-19 and improved by 0.3 points excluding COVID-19. Prior year underwriting result was an GBP11m loss(1) or 1.1%(1) on the combined ratio (H1 2019: 0.3% benefit). The expense ratio increased slightly due to premium shortfalls but controllable expenses fell in absolute terms. As a result, the 2019 cost programme will be expanded in the second half.

(1) Excluding UK/ London Market exit portfolios, refer to pages 33 to 42 for further information

(2) At constant FX

Europe, Ireland and the Middle East

Europe(1) , which is now reported separately within UK & International, delivered an underwriting profit of GBP5m and a combined ratio of 95.2%. The combined ratio was nearly 10 points better than the same period last year, with attritional loss ratios significantly improved and large loss ratio better than prior year and plan (excluding COVID-19). Premiums were lower versus prior year as we cautiously rebuild the portfolio, although market hardening has allowed us to achieve double digit rate increases but we remain mindful of possible volatility in this portfolio.

Ireland reported another excellent performance, generating an underwriting profit of GBP28m (H1 2019: GBP26m) on a combined ratio of 81.9% (H1 2019: 83.3%). Net written premiums fell by 11%(2) driven by the COVID-19 impact on new business levels in Personal Motor. Improved attritionals and large loss ratio helped to improve the combined ratio versus H1 last year.

The Middle East delivered an underwriting profit of GBP16m (H1 2019: GBP18m) on a combined ratio of 83.0% (H1 2019: 81.7%). Net written premiums decreased by 17%(2) with COVID-19 impact on business activity a key driver. An improved attritional loss ratio was more than offset by increased expenses and commissions as a result of lower premium contribution.

Exit portfolios

The underwriting loss from these portfolios was GBP33m for the period. Net written premiums were negligible, while net earned premiums were GBP11m reflecting the ongoing run-off of exposures. The portfolios are expected to be materially run-off by the end of 2020.

(1) Excluding UK/ London Market exit portfolios, refer to pages 33 to 42 for further information

(2) At constant FX

INVESTMENT PERFORMANCE

Management basis

 
 Investment result                               H1 2020        H1 2019         Change 
                                                    GBPm           GBPm              % 
 Bonds                                                99            113           (12) 
 Equities                                             15             18           (17) 
 Cash and cash equivalents                             3              4           (25) 
 Property                                              9              9              - 
 Other                                                 8             10           (20) 
 Investment income                                   134            154           (13) 
 Investment expenses                                 (7)            (7)              - 
 Unwind of discount                                 (15)           (16)              6 
 Investment result                                   112            131           (15) 
 
 Balance sheet unrealised gains (pre-tax)        30 June         31 Dec         Change 
                                             2020 (GBPm)    2019 (GBPm)              % 
 Bonds                                               497            370             34 
 Equities                                           (69)              1         (7000) 
 Total                                               428            371             15 
 
 
 Investment portfolio      Value     Foreign             Mark        Other       Transfer              Value 
                          31 Dec    exchange        to market    movements    from assets            30 June 
                            2019                                                 held for               2020 
                                                                                     sale 
                            GBPm        GBPm             GBPm         GBPm           GBPm               GBPm 
 Government bonds          3,441          92               64         (93)              -              3,504 
 Non-Government 
  bonds                    6,970         271               17        (134)              -              7,124 
 Cash                        909          27                -          (8)              -                928 
 Equities                    218          26             (54)         (10)              -                180 
 Property                    300           -             (14)            9              -                295 
 Preference shares 
  & CIVs                     455           3             (30)           27              -                455 
 Other                       338           7                -           23              -                368 
 Total                    12,631         426             (17)        (186)              -             12,854 
 
 Split by currency: 
 Sterling                  3,567                                                                       3,307 
 Danish Krone              1,030                                                                       1,040 
 Swedish Krona             2,367                                                                       2,506 
 Canadian Dollar           2,901                                                                       3,008 
 Euro                      1,474                                                                       1,578 
 Other                     1,292                                                                       1,415 
 Total                    12,631                                                                      12,854 
 Credit quality - bond                               Non-government                            Government 
  portfolio 
                                                      30 June       31 Dec                  30 June   31 Dec 
                                                         2020         2019                     2020     2019 
                                                            %            %                        %        % 
 AAA                                                       41           42                       65       62 
 AA                                                        13           13                       33       33 
 A                                                         28           29                        2        5 
 BBB                                                       16           13                        -        - 
 < BBB                                                      2            3                        -        - 
 Non-rated                                                  -            -                        -        - 
 Total                                                    100          100                      100      100 
 
 

INVESTMENT PERFORMANCE

Investment income of GBP134m (H1 2019: GBP154m) was offset by investment expenses of GBP7m (H1 2019: GBP7m) and the liability discount unwind of GBP15m (H1 2019: GBP16m). Investment income was down on the same period last year primarily reflecting the impact of reinvestment at lower yields but also negatively impacted by lower cash rates and reduced dividend income from the REIT(1) portfolio.

The average book yield for H1 2020 on the total portfolio was 2.1% (H1 2019: 2.4%), with an average yield on the bond portfolios of 1.9% (H1 2019: 2.2%). Reinvestment rates in the Group's major bond portfolios were approximately 0.7% (H1 2019: 1.3%).

At 30 June 2020, the average duration of the Group's bond portfolios of 4.2 years was slightly higher than at year-end (31 December 2019: 3.9 years).

The investment portfolio increased by 2% during the period to GBP12.9bn.

At 30 June 2020, high quality widely diversified fixed income securities represented 83% of the portfolio (31 December 2019: 82%). Equities (largely REITs(1) ) represented 1% (31 December 2019: 2%) and cash was 7% of the total portfolio (31 December 2019: 7%).

The quality of the bond portfolio remains very high with 99% investment grade and 69% rated AA or above. The bond portfolio remains well diversified by sector and geography.

Based on current forward bond yields and foreign exchange rates, we have left our investment income guidance unchanged at c.GBP255-270m for 2020, c.GBP240-255m for 2021 and c.GBP235-250m for 2022. The discount unwind is expected to be in the region of c.GBP30m per annum and investment expenses are expected to be c.GBP14m per annum.

Unrealised bond gains and pull-to-par

At 30 June 2020, balance sheet unrealised gains of GBP428m (pre-tax) had increased by GBP57m, principally driven by positive mark-to-market on bond holdings due to declining yields, partially offset by negative movements in our REIT(1) and preference share holdings.

If yield curves were to stay as they are, it is now estimated that the bond gains would take around 7 to 8 years to fully unwind, with around 50% within the next 3 years (AFS unwind is estimated to be c.GBP40m post tax for H2 2020 and c.GBP80m for 2021, impacting capital generation by those amounts).

(1) Real Estate Investment Trusts

APPIX I

Further information

CAPITAL

Solvency II sensitivities

 
 Coverage ratio at 30 June 2020                  158 % 
 
 Sensitivities (change in coverage           Including   Excluding 
  ratio):                                  pensions(1)    pensions 
 Interest rates: +1% non-parallel(2,3) 
  shift                                            +3%         +6% 
 Interest rates: -1% non-parallel(2) 
  shift                                            -9%         -8% 
 Equities: -15%                                    -7%         -2% 
 Property: -10%                                    -2%         -2% 
 Foreign exchange: GBP +10% 
  vs. all currencies                               -4%         -4% 
 Cat loss of GBP75m net                            -4%         -4% 
 Credit spreads: +0.25%(3,4) 
  parallel shift                                   -1%         -1% 
 Credit spreads: -0.25% parallel 
  shift                                            -7%         +1% 
 

The above sensitivities have been considered in isolation. The impact of a combination of sensitivities may be different to the individual outcomes stated above. Where an IFRS valuation of a pension scheme surplus is restricted under Solvency II, downside pension sensitivities may be dampened relative to those shown. In Q1 2020, RSA were granted approval to apply the volatility adjustment, which reduces our exposure to spread movements and is reflected in the sensitivities above.

Reconciliation of IFRS total capital to Eligible Own Funds

 
                                        30 June 2020 
                                               GBPbn 
 Shareholders' funds (including 
  preference shares)                             4.5 
 Loan capital                                    0.4 
 Non-controlling interests                       0.2 
 Total IFRS capital                              5.1 
 
 Less: Goodwill & intangibles                  (0.9) 
 Adjust technical provisions 
  to Solvency II basis                         (0.5) 
 Basic Own Funds                                 3.7 
 Tiering & availability restrictions           (0.5) 
 Dividends                                     (0.3) 
 Eligible Own Funds                              2.9 
 

(1) The impact of pensions depends significantly on the opening position of the schemes and market conditions. As such, the sensitivities shown are point-in-time estimates that will vary and should not be extrapolated

(2) The interest rate sensitivity assumes a non-parallel shift in the yield curve to reflect that the long end of the yield curve is typically more stable than the short end

(3) The asymmetry in credit spread and interest rate sensitivities reflects the fact that upside pension sensitivities are restricted to the surplus cap.

(4) Sensitivities assume that credit spreads of different ratings all move by the same amount and hence reflect an assumed offset between the impact on assets held and the IFRS value of pension scheme obligations which could differ

PENSIONS

The table below provides a reconciliation of the movement in the Group's pension fund position under IAS 19 (net of tax) from 1 January 2020 to 30 June 2020:

 
                                           UK   non-UK   Group 
                                         GBPm     GBPm    GBPm 
 
 Net pension fund surplus/ (deficit) 
 at 1 January 2020                        255     (44)     211 
 
 Actuarial gains(1)                        66       21      87 
 Deficit funding                           75        -      75 
 Tax movements                           (52)      (5)    (57) 
 Other movements(2)                        11        1      12 
 
 Net pension fund surplus/ (deficit) 
 at 30 June 2020                          355     (27)     328 
 

At an aggregate level, the pension fund surplus under IAS 19 improved during H1 2020 from a GBP211m surplus at 1 January to a surplus of GBP328m at 30 June (net of tax). This was driven primarily by deficit funding contributions paid in January (GBP75m pre-tax) with the impact of market movements and experience also slightly positive in aggregate.

(1) Actuarial gains/ (losses) are gross of tax and include pension investment expenses, variance against expected returns, change in actuarial assumptions and experience losses

(2) Other movements are gross of tax and include regular contributions, service/ administration costs, expected returns, interest costs and settlement gains/ (losses)

REINSURANCE

On 1 January 2020, the Group Volatility Cover (GVC) entered the final year of the three year agreement that commenced on 1 January 2018.

The key terms of the GVC are as follows:

-- Cover protects all our short tail business including Property, Marine and Construction & Engineering

-- Events or individual net losses of GBP10m or greater are added together across our financial year. When a loss exceeds GBP10m it is included in full

   --    Cover attaches when the total of these retained losses is greater than GBP170m 
   --    Limit of cover is GBP150m per year, with GBP300m maximum over the 3 year period 
   --    Counterparties are high credit quality reinsurers (50% AA- or better, 50% A- or better) 

Alongside the GVC, we continue to purchase additional aggregate covers for the UK, Scandinavia and Canada for losses below GBP10m. These covers provide protection for our short tail lines of business including Property, Marine and Construction & Engineering. For 2020, we placed 100% of the Canada and Scandinavia aggregate covers and chose to place 75% of the UK aggregate cover in order to balance the cost versus benefit of this protection. Further details below:

-- UK: Aggregate cover protects large losses between GBP3m and GBP10m. Cover attaches when the total of the losses in this band exceeds GBP50m. Limit of cover is GBP35m

-- Scandinavia: Aggregate cover protects large losses between DKK 20m and DKK 100m. Cover attaches when the total of the losses in these bands exceeds DKK 120m. Limit of cover is DKK 150m

-- Canada: Aggregate cover protects large losses between C$2.5m and C$10m and catastrophe losses between C$7.5m and C$17.5m. Large loss and Catastrophe sections operate independently; cover attaches when large losses exceed C$55m or Catastrophe losses exceed C$25m. Limit of cover is C$65m which is shared across the two sections of cover.

There were no other material changes to our reinsurance retentions for 2020. Our main Catastrophe retentions remain at GBP75m for the UK and Europe combined, GBP50m for Europe excluding the UK and $75m for Canada. Our UK and Ireland Motor retentions remain at the 2019 level of GBP1m and EUR1m respectively.

MANAGEMENT REPORT

SEGMENTAL INCOME STATEMENT

Management basis - 6 months ended 30 June 2019

 
                            Scandinavia  Canada            UK &     Central      H1 19    H1 19 
                                                  International   functions      Group    Group 
                                                       ex exits               ex exits    total 
                                   GBPm    GBPm            GBPm        GBPm       GBPm     GBPm 
Net written premiums              1,039     768           1,399          36      3,242    3,254 
Net earned premiums                 879     835           1,442         (4)      3,152    3,209 
Net incurred claims               (632)   (591)           (865)        (13)    (2,101)  (2,160) 
Commissions                        (27)   (103)           (268)           -      (398)    (414) 
Operating expenses                (124)   (122)           (223)         (3)      (472)    (482) 
Underwriting result                  96      19              86        (20)        181      153 
Investment income                    44      34              76           -        154      154 
Investment expenses                 (1)     (2)             (4)           -        (7)      (7) 
Unwind of discount                 (12)     (1)             (3)           -       (16)     (16) 
Investment result                    31      31              69           -        131      131 
Central expenses                      -       -               -         (4)        (4)      (4) 
Operating result                    127      50             155        (24)        308      280 
Interest                                                                                   (16) 
Other non-operating 
 charges                                                                                   (37) 
Profit before tax                                                                           227 
Tax                                                                                        (44) 
Profit after tax                                                                            183 
Non-controlling interest                                                                   (13) 
Other equity costs(1)                                                                      (12) 
Net attributable profit 
 ,                                                                                          158 
 
Loss ratio (%)                     71.9    70.8            59.9                   66.6     67.3 
 Weather loss ratio                 0.9     7.2             1.8                    3.0      3.2 
 Large loss ratio                   8.5     8.9             9.9                    9.6      9.9 
 Current year attritional 
  loss ratio ,                     63.8    56.2            48.4                   54.9     54.9 
 Prior year effect on 
  loss ratio                      (1.3)   (1.5)           (0.2)                  (0.9)    (0.7) 
Commission ratio (%)                3.1    12.3            18.6                   12.7     12.9 
Expense ratio (%)                  14.1    14.7            15.5                   15.0     15.0 
Combined ratio (%) 
 ,                                 89.1    97.8            94.0                   94.3     95.2 
 
Controllable expense 
 ratio (%)(2) ,                    22.0    17.6            22.9                   21.3     21.3 
 

Notes:

UK & International comprises the UK (and European branches), Ireland and Middle East.

(1) Preference dividends of GBP5m and coupons of GBP7m paid on Restricted Tier 1 securities

   (2)   On an earned basis 

COMBINED RATIO DETAIL

Group

 
GBPm unless stated                                              H1 20  Current  Prior  H1 2019    H1 2019 
                            Current       Prior        H1 20      ex.     year   year    total   ex exits 
                               year        year        total    exits 
Net written premiums     1    3,123     7    12  13    3,135    3,136    3,229     25    3,254      3,242 
Net earned premiums      2    3,078     8     6  14    3,084    3,073    3,193     16    3,209      3,152 
Net incurred claims      3  (1,995)     9     4  15  (1,991)  (1,953)  (2,171)     11  (2,160)    (2,101) 
Commissions              4    (393)    10   (2)  16    (395)    (391)    (408)    (6)    (414)      (398) 
Operating expenses       5    (490)    11   (1)  17    (491)    (489)    (480)    (2)    (482)      (472) 
Underwriting result 
 ,                       6      200    12     7  18      207      240      134     19      153        181 
 
CY attritional claims   19  (1,569)                           (1,561)  (1,752)                    (1,723) 
Weather claims          20    (105)                             (104)    (103)                       (95) 
Large losses            21    (321)                             (303)    (316)                      (301) 
CY net incurred 
 claims                 22  (1,995)                           (1,968)  (2,171)                    (2,119) 
 
                                          =15 / 
Loss ratio (%)                               14  23     64.6     63.6                     67.3       66.6 
                                          =20 / 
 Weather loss ratio                           2  24      3.4      3.4                      3.2        3.0 
                                          =21 / 
 Large loss ratio                             2  25     10.4      9.9                      9.9        9.6 
 Current year attritional                 =19 / 
  loss ratio ,                                2  26     51.0     50.9                     54.9       54.9 
                                          =23 - 
 Prior year effect                      24 - 25 
  on loss ratio                            - 26  27    (0.2)    (0.6)                    (0.7)      (0.9) 
Commission ratio                          =16 / 
 (%)                                         14  28     12.8     12.7                     12.9       12.7 
                                          =17 / 
Expense ratio (%)                            14  29     15.9     15.9                     15.0       15.0 
Combined ratio                            =23 + 
 (%) ,                                  28 + 29  30     93.3     92.2                     95.2       94.3 
 

Scandinavia

 
GBPm unless stated           Current  Prior  H1 2020  Current  Prior  H1 2019 
                                year   year    total     year   year    total 
Net written premiums           1,012      -    1,012    1,044    (5)    1,039 
Net earned premiums              839      1      840      883    (4)      879 
Net incurred claims            (582)     25    (557)    (647)     15    (632) 
Commissions                     (25)    (1)     (26)     (27)      -     (27) 
Operating expenses             (116)      -    (116)    (122)    (2)    (124) 
Underwriting result              116     25      141       87      9       96 
 
CY attritional claims          (519)                    (564) 
Weather claims                   (1)                      (8) 
Large losses                    (62)                     (75) 
Net incurred claims            (582)                    (647) 
 
Loss ratio (%)                                  66.3                     71.9 
 Weather loss ratio                              0.1                      0.9 
 Large loss ratio                                7.4                      8.5 
 Current year attritional 
  loss ratio                                    61.8                     63.8 
 Prior year effect on loss 
  ratio                                        (3.0)                    (1.3) 
Commission ratio (%)                             3.1                      3.1 
Expense ratio (%)                               13.8                     14.1 
Combined ratio (%)                              83.2                     89.1 
 

COMBINED RATIO DETAIL

Canada

 
GBPm unless stated          Current  Prior  H1 2020  Current  Prior  H1 2019 
                               Year   year    total     year   year    total 
Net written premiums            795      -      795      768      -      768 
Net earned premiums             848      -      848      835      -      835 
Net incurred claims           (537)    (7)    (544)    (604)     13    (591) 
Commissions                   (103)      -    (103)    (103)      -    (103) 
Operating expenses            (143)      -    (143)    (122)      -    (122) 
Underwriting result              65    (7)       58        6     13       19 
 
CY attritional claims         (428)                    (469) 
Weather claims                 (47)                     (60) 
Large losses                   (62)                     (75) 
Net incurred claims           (537)                    (604) 
 
Loss ratio (%)                                 64.1                     70.8 
 Weather loss ratio                             5.4                      7.2 
 Large loss ratio                               7.4                      8.9 
 Current year attritional 
  loss ratio                                   50.5                     56.2 
 Prior year effect 
  on loss ratio                                 0.8                    (1.5) 
Commission ratio (%)                           12.2                     12.3 
Expense ratio (%)                              16.9                     14.7 
Combined ratio (%)                             93.2                     97.8 
 

UK&I

 
GBPm unless stated     Current  Prior  H1 2020     H1 2020  Current  Prior  H1 2019    H1 2019 
                          year   year    total   ex. exits     year   year    total   ex exits 
Net written premiums     1,279     12    1,291       1,292    1,382     29    1,411      1,399 
Net earned premiums      1,395      5    1,400       1,389    1,480     19    1,499      1,442 
Net incurred 
 claims                  (831)   (15)    (846)       (808)    (908)   (16)    (924)      (865) 
Commissions              (269)      -    (269)       (265)    (278)    (6)    (284)      (268) 
Operating expenses       (228)    (1)    (229)       (227)    (233)      -    (233)      (223) 
Underwriting 
 result                     67   (11)       56          89       61    (3)       58         86 
 
CY attritional 
 claims                  (597)                       (589)    (719)                      (690) 
Weather claims            (52)                        (51)     (34)                       (26) 
Large losses             (182)                       (164)    (155)                      (140) 
CY net incurred 
 claims                  (831)                       (804)    (908)                      (856) 
 
Loss ratio (%)                            60.4        58.2                     61.6       59.9 
 Weather loss 
  ratio                                    3.8         3.7                      2.3        1.8 
 Large loss ratio                         13.0        11.8                     10.6        9.9 
 Current year attritional 
  loss ratio                              42.8        42.5                     48.5       48.4 
 Prior year effect on 
  loss ratio                               0.8         0.2                      0.2      (0.2) 
Commission ratio 
 (%)                                      19.3        19.1                     18.9       18.6 
Expense ratio 
 (%)                                      16.3        16.3                     15.6       15.5 
Combined ratio 
 (%)                                      96.0        93.6                     96.1       94.0 
 

APPIX II

Alternative Performance Measures

ALTERNATIVE PERFORMANCE MEASURES

Alternative performance measures ('APMs') are complementary to measures defined within International Financial Reporting Standards ('IFRS') and are used by management to explain the Group's business performance and financial position. They include common insurance industry metrics, as well as measures management and the Board consider are useful to enhance the understanding of its performance and allow meaningful comparisons between periods and business segments. The APMs reported are monitored consistently across the Group to manage performance on a monthly basis. They are reviewed across various functions and undergo rigorous internal quality assurance.

Occasionally management may also report additional or adjusted APMs when circumstance requires. Reasons for doing so, definitions and reconciliations are provided in this appendix. In Q4 2018 targeted portfolio exits were announced as part of an ongoing strategic review of the UK & International business which concluded in 2019. The Group continues to be impacted by exits in 2020 due to the ongoing run-off of exposures. Therefore, APMs, continue to be reported both including and excluding the impacts of the UK&I exited portfolios to provide measures that allow users to assess the future performance of UK&I and the Group.

APMs are identifiable within Group tables by the symbol , and are defined in the below jargon buster. Further definition, commentary, and outlook of those APMs considered important in measuring the delivery of the Group's strategic priorities can be found on pages 26 and 27 of the Annual Report and Accounts 2019. Detailed reconciliations of APMs to their nearest IFRS Income Statement equivalents and adjusted APMs can be found after the below jargon buster. APMs used to determine management and executive remuneration are identified below with , *.

JARGON BUSTER

 
 Term                       Definition                                              APM     Reconciliation 
-------------------------  ======================================================  =====  ================= 
 Affinity                   Selling insurance through a partner's 
                             distribution network, usually 
                             to a group of similar customers 
                             e.g. store-card holders, alumni 
                             groups, unions and utility company 
                             customers. 
                           ======================================================  =====  ======  ========= 
 Attritional Loss           This is the claims ratio (net                            ,       1        R 
  Ratio                      incurred claims and claims handling 
                             expense as a proportion of net 
                             earned premium) of our business 
                             prior to volatile impacts from 
                             weather, large losses and prior-year 
                             reserve developments. 
                           ======================================================  =====  ======  ========= 
 Available for              A class of financial asset that 
  Sale (AFS)                 is neither held for trading nor 
                             held to maturity. 
                           ======================================================  =====  ======  ========= 
 Business Operating         Business operating result represents                     ,       1        AC 
  Result                     profit before tax adjusted to 
                             add back other charges. 
                           ======================================================  =====  ======  ========= 
 Claims Frequency           Average number of claims per 
                             policy over the year. 
                           ======================================================  =====  ======  ========= 
 Claims Handling            The administrative cost of processing 
  Expenses                   a claim (such as salary costs, 
                             costs of running claims centres, 
                             allocated share of the costs 
                             of head office units) which are 
                             separate to the cost of settling 
                             the claim itself with the policyholder. 
                           ======================================================  =====  ======  ========= 
 Claims Ratio               Percentage of net earned premiums                        ,       1        V 
  (Loss Ratio)               that is paid out in claims and 
                             claims handling expenses. 
                           ======================================================  =====  ======  ========= 
 Claims Reserve             A provision established to cover 
  (Provision for             the estimated cost of claims 
  Losses and Loss            payments and claims handling 
  Adjustment Expenses)       expenses that are still to be 
                             settled and incurred in respect 
                             of insurance cover provided to 
                             policyholders up to the reporting 
                             date. 
                           ======================================================  =====  ======  ========= 
 Claims Severity            Average cost of claims incurred 
                             over the period. 
                           ======================================================  =====  ======  ========= 
 Combined Operating         A measure of underwriting performance                   , *      1        Y 
  Ratio (COR)                being the ratio of underwriting 
                             costs (claims, commissions and 
                             expenses) expressed in relation 
                             to earned premiums: 
                             COR = loss ratio + commission 
                             ratio + expense ratio, where 
                             Loss ratio = net incurred claims/ 
                             net earned premiums 
                             Commission ratio = commissions/ 
                             net earned premiums 
                             Expense ratio = operating expenses/ 
                             net earned premiums 
                           ======================================================  =====  ======  ========= 
 Commission                 An amount paid to an intermediary 
                             such as a broker for introducing 
                             business to the Group. 
                           ======================================================  =====  ======  ========= 
 Constant Exchange          Prior period comparative retranslated 
  (CFX)                      at current period exchange rates.                       ,       4 
-------------------------  ------------------------------------------------------  -----  ------  --------- 
 
 
                            A measure of operating expenses 
                             incurred by the Group in undertaking 
                             business activities, predominantly 
                             underwriting and policy acquisition 
                             costs, excluding commission and 
                             premium related costs such as 
                             levies. They are adjusted to 
                             include claims handling costs 
 Controllable                that are reported within net 
  Costs/ Expenses            claims incurred.                                       , *      5 
                           ======================================================  =====  ======  ========= 
 Current Year               The profit or loss earned from                           ,       1        Q 
  Underwriting               business for which insurance 
  Result                     cover has been provided during 
                             the current financial period. 
                             This does not include performance 
                             impacts recognised in the current 
                             reporting period relating to 
                             prior accident years. 
                           ======================================================  =====  ======  ========= 
 Current Year               A measure of current year underwriting 
  Combined Operating         result performance calculated 
  Ratio (CY COR)             as per the combined operating 
                             ratio. 
                           ======================================================  =====  ======  ========= 
 Customer Retention         A measure of the amount of business 
                             that is renewed with us each 
                             year. 
                           ======================================================  =====  ======  ========= 
                            Excluding exits refers to financial 
                             results adjusted for the impact 
                             of UK&I portfolio exits and business 
                             lapses targeted as part of the 
                             UK&I strategic review that concluded 
 Ex. Exits                   in 2019.                                                        7 
                           ======================================================  =====  ======  ========= 
 Expense Ratio              Underwriting and policy expenses                         ,       1        X 
                             expressed as a percentage of 
                             net earned premium. 
                           ======================================================  =====  ======  ========= 
 Exposure                   A measurement of risk we are 
                             exposed to through the premiums 
                             we have written. For example, 
                             in motor insurance one vehicle 
                             insured for one year is one unit 
                             of exposure. 
                           ======================================================  =====  ======  ========= 
 Financial Conduct          The regulatory authority with 
  Authority (FCA)            responsibility for the conduct 
                             of the UK financial services 
                             industry. 
                           ======================================================  =====  ======  ========= 
 Gross Written              Total revenue generated through 
  Premium (GWP)              sale of insurance products. This 
                             is before taking into account 
                             reinsurance and is stated irrespective 
                             of whether payment has been received. 
                           ======================================================  =====  ======  ========= 
 Group Catastrophe          Reinsurance purchased by the 
  programme (Cat)            Group to protect against a catastrophic 
                             event, usually a large number 
                             of losses accumulating over a 
                             short period of time. Losses 
                             can arise worldwide from either 
                             natural peril, for example hurricane, 
                             windstorm, flood and earthquake, 
                             or from man-made perils, for 
                             example explosion, fire. Individual 
                             losses are aggregated and, when 
                             the respective Catastrophe retention 
                             is exceeded, a reinsurance recovery 
                             is made. 
                           ======================================================  =====  ======  ========= 
 Group Volatility            This is an aggregate reinsurance 
  Cover (GVC)                 cover purchased by the Group 
                              to protect against the accumulation 
                              of "smaller/medium" single or 
                              event type losses. Individual 
                              losses/events are covered in 
                              full if they exceed the franchise 
                              level. Cover attaches once the 
                              aggregate deductible is breached. 
                              This reinsurance provides protection 
                              world-wide for all short tail 
                              classes of business. 
                           ======================================================  =====  ======  ========= 
 IBNR (Incurred             An estimated reserve for amounts 
  But Not Yet Reported)      owed to all valid claimants who 
                             have had a covered loss but have 
                             not yet reported it and for claims 
                             that have been reported but the 
                             cost is not yet known. 
                           ======================================================  =====  ======  ========= 
 Interest Costs             Interest costs represent the 
                             cost of Group debt. 
                           ======================================================  =====  ======  ========= 
 Investment Result          Investment result is the money                           ,       1        AA 
                             we make from our investments 
                             on a management basis. It comprises 
                             the major component of net investment 
                             return, investment income, in 
                             addition to unwind of discount 
                             and investment expenses. 
                           ======================================================  =====  ======  ========= 
 Large Losses               Single claim or all claims arising 
                             from a single loss event with 
                             a net cost of GBP0.5m or higher. 
                           ======================================================  =====  ======  ========= 
 Large Loss Ratio           The large loss ratio is an expression                    ,       1        T 
                             of claims incurred in the period 
                             with a net cost of GBP0.5m or 
                             higher as a percentage of current 
                             year net earned premium over 
                             the same period. 
                           ======================================================  =====  ======  ========= 
 Managing General           A specialised type of insurance 
  Agent (MGA)                agent or broker that has been 
                             granted underwriting authority 
                             by an insurer and can negotiate 
                             contracts on behalf of the insurer. 
                           ======================================================  =====  ======  ========= 
 Net Asset Value            Net asset value per share is                             ,       3        E 
  (NAV) per Share            calculated as closing shareholders' 
                             funds, less preference share 
                             capital, divided by the number 
                             of shares in issue at the end 
                             of the period. 
-------------------------  ------------------------------------------------------  -----  ------  --------- 
 
 Net Earned Premium         The proportion of premium written, 
  (NEP)                      net of the cost of associated 
                             reinsurance, which represents 
                             the consideration charged to 
                             policyholders for providing insurance 
                             cover during the reporting period. 
                           ======================================================  =====  ======  ========= 
 Net Incurred               The total claims cost incurred 
  Claims (NIC)               in the period less any share 
                             that is borne by reinsurers. 
                             It includes both claims payments 
                             and movements in claims reserves 
                             and claims handling expenses 
                             in the period. 
                           ======================================================  =====  ======  ========= 
 Net Written Premium        Premium written or processed 
  (NWP)                      in the period, irrespective of 
                             whether it has been paid, less 
                             the amount shared with reinsurers. 
                           ======================================================  =====  ======  ========= 
 Other Charges              Other charges represent items                            ,       1        AD 
                             that are excluded to arrive at 
                             business operating result and 
                             underlying profit measures. 
                           ======================================================  =====  ======  ========= 
  Item                       Reason for classification                  ,                    1        AD 
 =========================                               ===============================  ======  ========= 
  Amortisation of            To allow meaningful 
   intangible assets          assessment of 
                              segmental performance 
                              where similar 
                              internally generated 
                              assets are not 
                              capitalised. 
 =========================  ==================================  ========================  ======  ========= 
  Reorganisation             To allow assessment 
   costs                      of the performance 
                              of ongoing business 
                              activities. 
 =========================  ================================== 
  Pension administration     Costs that are 
   and net interest           dependent on 
   costs                      the level of 
                              defined benefit 
                              pension scheme 
                              plan funding 
                              and arise from 
                              servicing past 
                              pension commitments. 
 =========================  ================================== 
  Realised and unrealised    To remove the 
   gains and losses           impact of market 
   on investments/            volatility and 
   foreign exchange           investment rebalancing 
   gains and losses           activity. 
 =========================  ================================== 
  Gains and losses           To allow assessment 
   arising from the           of the performance 
   disposal of businesses     of ongoing business 
   and impairment             activities. 
   of goodwill 
 =========================  ================================== 
  Economic assumption        To allow assessment 
   changes                    of performance 
                              excluding impact 
                              of a change in 
                              economic assumptions. 
 =========================  ==================================  ========================  ======  ========= 
 Payout Ratio               Ordinary dividends expressed 
                             as a percentage of underlying 
                             profit after tax attributable 
                             to ordinary shareholders. This 
                             has also been expressed excluding 
                             the impact of UK&I exits. 
                           ======================================================  =====  ======  ========= 
 Policies in Force          The number of active insurance 
                             policies for which the Group 
                             is providing cover. 
                           ======================================================  =====  ======  ========= 
 Prior Year Underwriting    Updates to premium, claims, commission                   ,       1        P 
  Result                     and expense estimates relating 
                             to prior years. 
                           ======================================================  =====  ======  ========= 
 Property and               Property insurance covers loss 
  Casualty (P&C)             or damage through fire, theft, 
  (Non-Life Insurance        floods, storms and other specified 
  or General Insurance)      risks. 
                             Casualty insurance primarily 
                             covers losses arising from accidents 
                             that cause injury to other people 
                             or damage to the property of 
                             others. 
                           ======================================================  =====  ======  ========= 
 Prudential Regulation      The regulatory authority with 
  Authority (PRA)            responsibility for the prudential 
                             regulation and supervision of 
                             the UK financial services industry. 
                           ======================================================  =====  ======  ========= 
 Pull to Par                The movement of a bond's price 
                             toward its face value as it approaches 
                             its maturity date. 
                           ======================================================  =====  ======  ========= 
 Rate                       The price of a unit of insurance 
                             based on a standard risk for 
                             one year. Actual premium charged 
                             to the policyholder may differ 
                             from the rate due to individual 
                             risk characteristics and marketing 
                             discounts. 
                           ======================================================  =====  ======  ========= 
 'Record' underwriting      'Record' refers to the lowest 
  performance                combined ratio as reported when 
                             considering the half year underwriting 
                             performance from 2008 to 2020. 
                           ======================================================  =====  ======  ========= 
 Reinsurance                The practice whereby part or 
                             all of the risk accepted is transferred 
                             to another insurer (the reinsurer). 
                           ======================================================  =====  ======  ========= 
 Reported Exchange          Prior period comparative translated 
  (RFX)                      at exchange rates applicable 
                             at that time. 
                           ======================================================  =====  ======  ========= 
 Return on Equity           Profit attributable to ordinary                          ,       2        F 
                             shareholders (profit after tax 
                             excluding non-controlling interests, 
                             coupon on tier 1 notes and preference 
                             dividend) expressed in relation 
                             to opening ordinary shareholders' 
                             funds (opening ordinary shareholders 
                             funds less preference share capital). 
                           ======================================================  =====  ======  ========= 
 Return on Tangible         Profit attributable to ordinary                          ,       2        H 
  Equity                     shareholders (profit after tax 
                             excluding non-controlling interests, 
                             coupon on tier 1 notes and preference 
                             dividend) expressed in relation 
                             to opening tangible net asset 
                             value. 
                           ======================================================  =====  ======  ========= 
 Solvency II /              Capital adequacy regime for the 
  Coverage Ratio             European insurance industry which 
                             commenced in 2016 and is based 
                             on a set of EU wide capital requirements 
                             and risk management standards. 
                             The coverage ratio represents 
                             total eligible capital as a proportion 
                             of the Solvency Capital Requirement 
                             (SCR) under Solvency II. 
                           ======================================================  =====  ======  ========= 
 Scrip Dividend             Where shareholders choose to 
                             receive the dividend in the form 
                             of additional shares rather than 
                             cash. The Group would issue new 
                             shares to meet the scrip demand. 
                           ======================================================  =====  ======  ========= 
 Tangible Net               Tangible net asset value comprises                      , *      3        C 
  Asset Value (TNAV)         shareholders' equity, less preference 
                             share capital and goodwill and 
                             intangible assets. 
                           ======================================================  =====  ======  ========= 
 Tangible Net               Tangible net asset value, divided                        ,       3        F 
  Asset Value (TNAV)         by the number of shares in issue 
  per Share                  at the end of the period. 
                           ======================================================  =====  ======  ========= 
 Underwriting               Net earned premium less net claims                       ,       1        Z 
  Result                     and underwriting and policy acquisition 
                             costs. 
                           ======================================================  =====  ======  ========= 
 Underlying Profit          Profit before tax adjusted for                           ,       6        B 
  before Tax                 the add back of all other charges 
                             except finance costs. 
                           ======================================================  =====  ======  ========= 
 Underlying Tax             The Group underlying tax rate                            ,       6        A 
  Rate                       mainly comprising the local statutory 
                             tax rates in the Group's territories 
                             applied to underlying regional 
                             profits (business operating profits 
                             less finance costs). 
                           ======================================================  =====  ======  ========= 
 Underlying Profit          Profit after tax, less the proportion                   , *      2        B 
  after Tax                  that is attributable to non-controlling 
                             interests, preference shareholders 
                             and tier 1 note holders, plus 
                             the add back of all other charges 
                             except finance costs (reasons 
                             for exclusion above) before an 
                             adjustment for the tax difference 
                             between effective and underlying 
                             rate. 
                           ======================================================  =====  ======  ========= 
 Underlying Return          Underlying profit after tax expressed                   , *      2        I 
  on Tangible Equity         in relation to opening tangible 
                             net asset value. 
                           ======================================================  =====  ======  ========= 
 Underlying Return          Underlying profit after tax expressed                    ,       2        G 
  on Equity                  in relation to opening shareholders' 
                             funds excluding preference share 
                             capital. 
                           ======================================================  =====  ======  ========= 
 Underlying Earnings        Underlying profit after tax divided                      ,       2        K 
  per Share (EPS)            by the weighted average number 
                             of shares in issue during the 
                             period. 
                           ======================================================  =====  ======  ========= 
 Unearned Premium           The portion of a premium that 
                             relates to future periods, for 
                             which protection has not yet 
                             been provided, irrespective of 
                             whether the premium has been 
                             paid or not. 
                           ======================================================  =====  ======  ========= 
 Weather Losses             Weather claims incurred with 
                             a net cost of GBP0.5m or higher 
                             and losses of less than GBP0.5m 
                             where extreme weather has been 
                             identified over an extended period. 
                           ======================================================  =====  ======  ========= 
 Weather Loss               The weather loss ratio is an                             ,       1        S 
  Ratio                      expression of weather losses 
                             in the period as a percentage 
                             of earned premium. 
                           ======================================================  =====  ======  ========= 
 Yield                      Rate of return on an investment 
                             in percentage terms. 
                             The dividend payable on a share 
                             expressed as a percentage of 
                             the market price. 
                           ======================================================  =====  ======  ========= 
 
 

ALTERNATIVE PERFORMANCE MEASURES RECONCILIATIONS

 
 
1. IFRS reconciliation to management P&L 
For the 6 months ended 30 June 2020 
 
                                                                                  Business             Profit 
                                             Underwriting  Investment  Central   operating     Other   before 
                                                   result      result    costs      result   charges      tax 
                                             ============  ==========  =======  ==========  ========  ======= 
GBP'm                                 IFRS                              Management 
===============================  =========   ================================================================ 
Income 
Gross written premiums               3,752          3,752 
Less: reinsurance premiums           (617)          (617) 
===============================  =========   ============  ==========  =======              ======== 
Net written premiums                 3,135          3,135 
                                 =========   ============  ==========  =======              ======== 
Change in the gross 
 provision for unearned 
 premiums                            (127)          (127) 
Change in provision 
 for unearned reinsurance 
 premiums                               76             76 
                                 =========   ============  ==========  =======              ======== 
Change in provision 
 for unearned premiums                (51)           (51) 
===============================  =========   ============  ==========  =======              ======== 
Net earned premiums, 
 analysed as                         3,084  A       3,084 
                                             ============ 
                   Current year             B       3,078 
                     Prior year             C           6 
                                             ============ 
                                                    3,084 
                                 =========   ============  ==========  =======              ======== 
Investment income                      134  D                     134 
Realised losses on 
 investments                           (1)                                                       (1) 
Losses on forex derivatives            (9)                                                       (9) 
Unrealised losses                     (27)                                                      (27) 
Impairments                           (20)                                                      (20) 
                                 =========   ============  ==========  =======              ======== 
Net investment return                   77 
                                 =========   ============  ==========  =======              ======== 
Other insurance income                  65  E          65 
Pension net interest 
 and administration 
 costs                                   1                                                         1 
Foreign exchange gain                    5                                                         5 
                                 =========   ============  ==========  =======              ======== 
Other operating income                  71 
===============================  ========= 
Total income                         3,232 
===============================  ========= 
Expenses 
                                 =========   ============  ==========  =======              ======== 
Gross claims incurred              (2,262)        (2,262) 
Less: claims recoveries 
 from reinsurers                       271            271 
                                 =========   ============  ==========  =======              ======== 
Net claims, analysed 
 as                                (1,991)  F     (1,991) 
                                             ============ 
                    Attritional             G     (1,569) 
                        Weather             H       (105) 
                          Large             I       (321) 
                     Prior year             J           4 
                                             ============ 
                                                  (1,991) 
                                 =========   ============  ==========  =======              ======== 
Earned CY commission                 (393)  K       (393) 
Earned PY commission                   (2)  L         (2) 
Earned CY operating 
 expenses                            (555)  M       (555) 
Earned PY operating 
 expenses                              (1)  N         (1) 
                                 =========   ============  ==========  =======              ======== 
Underwriting and policy 
 acquisition costs                   (951)          (951) 
Unwind of discount 
 and change in economic 
 assumptions                          (23)                       (15)                            (8) 
                                 =========   ============  ==========  =======              ======== 
Investment expenses                    (7)                        (7) 
Central expenses                       (3)                                 (3) 
Amortisation of intangible 
 assets                                (6)                                                       (6) 
Impairment of goodwill                 (5)                                                       (5) 
Reorganisation costs                  (18)                                                      (18) 
                                 =========   ============  ==========  =======              ======== 
Other operating expenses              (39) 
===============================  ========= 
                                   (3,004) 
                                 =========   ============  ==========  =======              ======== 
Interest costs                        (14)                                                      (14) 
Interest on lease liabilities          (3)                                                       (3) 
                                 =========   ============  ==========  =======              ======== 
Finance costs                         (17)  O 
Acquisitions and disposals               -                                                         - 
Net share of profit                      -                                   - 
 after tax of associates 
===============================  =========   ============  ==========  =======  ==========  ========  ======= 
Profit before tax                      211            207         112      (3)         316     (105)      211 
                                             ============  ==========  =======  ==========  ========  ======= 
Income tax expense                    (47)              Z          AA       AB          AC        AD 
===============================  ========= 
Profit for the year                    164 
===============================  =========   ============ 
                                  C+J+L+N   P           7  PY Underwriting 
                                   Z - P    Q         200  CY Underwriting 
                                             ============ 
                                                      207 
 
Attritional loss 
 ratio                              G/B     R       51.0% 
Weather loss 
 ratio                              H/B     S        3.4% 
Large loss ratio                    I/B     T       10.4% 
Prior year effect 
 on loss ratio                    V-R-S-T   U      (0.2%) 
                                             ============ 
Loss ratio                          F/A     V       64.6% 
Commission ratio                  (K+L)/A   W       12.8% 
Expense ratio                    (E+M+N)/A  X       15.9% 
                                             ============ 
Combined operating 
 ratio                             V+W+X    Y       93.3% 
                                             ============ 
 
 
1. IFRS reconciliation to management P&L 
For the 6 months ended 30 June 2019 
 
                                                                                  Business             Profit 
                                             Underwriting  Investment  Central   operating     Other   before 
                                                   result      result    costs      result   charges      tax 
-------------------------------              ============  ==========  =======  ==========  ========  ======= 
GBP'm                                 IFRS                              Management 
===============================  =========   ================================================================ 
Income 
Gross written premiums               3,905          3,905 
Less: reinsurance premiums           (651)          (651) 
===============================  =========   ============  ==========  =======              ======== 
Net written premiums                 3,254          3,254 
                                 =========   ============  ==========  =======              ======== 
Change in the gross 
 provision for unearned 
 premiums                            (203)          (203) 
Change in provision 
 for unearned reinsurance 
 premiums                              158            158 
                                 =========   ============  ==========  =======              ======== 
Change in provision 
 for unearned premiums                (45)           (45) 
===============================  =========   ============  ==========  =======              ======== 
Net earned premiums, 
 analysed as                         3,209  A       3,209 
                                             ============ 
                   Current year             B       3,193 
                     Prior year             C          16 
                                             ============ 
                                                    3,209 
                                 =========   ============  ==========  =======              ======== 
Investment income                      154  D                     154 
Realised gains on investments            8                                                         8 
Gains on forex derivatives               1                                                         1 
Unrealised losses                     (13)                                                      (13) 
                                 =========   ============  ==========  =======              ======== 
Net investment return                  150 
                                 =========   ============  ==========  =======              ======== 
Other insurance income                  71  E          71 
Foreign exchange gain                    3                                                         3 
                                 =========   ============  ==========  =======              ======== 
Other operating income                  74 
===============================  ========= 
Total income                         3,433 
===============================  ========= 
Expenses 
                                 =========   ============  ==========  =======              ======== 
Gross claims incurred              (2,458)        (2,458) 
Less: claims recoveries 
 from reinsurers                       298            298 
                                 =========   ============  ==========  =======              ======== 
Net claims, analysed 
 as                                (2,160)  F     (2,160) 
                                             ============ 
                    Attritional             G     (1,752) 
                        Weather             H       (103) 
                          Large             I       (316) 
                     Prior year             J          11 
                                             ============ 
                                                  (2,160) 
                                 =========   ============  ==========  =======              ======== 
Earned CY commission                 (408)  K       (408) 
Earned PY commission                   (6)  L         (6) 
Earned CY operating 
 expenses                            (551)  M       (551) 
Earned PY operating 
 expenses                              (2)  N         (2) 
                                 =========   ============  ==========  =======              ======== 
Underwriting and policy 
 acquisition costs                   (967)          (967) 
Unwind of discount 
 and change in economic 
 assumptions                          (31)                       (16)                           (15) 
                                 =========   ============  ==========  =======              ======== 
Investment expenses                    (7)                        (7) 
Central expenses                       (5)                                 (5) 
Amortisation of intangible 
 assets                                (6)                                                       (6) 
Pension net interest 
 and administration 
 costs                                   2                                                         2 
Other operating expenses              (16) 
===============================  ========= 
                                   (3,174) 
                                 =========   ------------  ----------  -------              ======== 
Interest costs                        (13)                                                      (13) 
Interest on lease liabilities          (3)                                                       (3) 
                                 ---------   ============  ==========  =======              -------- 
Finance costs                         (16)  O 
Acquisitions and disposals            (17)                                                      (17) 
Net share of profit 
 after tax of associates                 1                                   1 
===============================  =========   ============  ==========  =======  ==========  ========  ======= 
Profit before tax                      227            153         131      (4)         280      (53)      227 
                                             ============  ==========  =======  ==========  ========  ======= 
Income tax expense                    (44)              Z          AA       AB          AC        AD 
===============================  ========= 
Profit for the year                    183 
===============================  =========   ============ 
                                  C+J+L+N   P          19  PY Underwriting 
                                   Z - P    Q         134  CY Underwriting 
                                             ============ 
                                                      153 
 
Attritional loss 
 ratio                              G/B     R       54.9% 
Weather loss 
 ratio                              H/B     S        3.2% 
Large loss ratio                    I/B     T        9.9% 
Prior year effect 
 on loss ratio                    V-R-S-T   U      (0.7%) 
                                             ============ 
Loss ratio                          F/A     V       67.3% 
Commission ratio                  (K+L)/A   W       12.9% 
Expense ratio                    (E+M+N)/A  X       15.0% 
                                             ============ 
Combined operating 
 ratio                             V+W+X    Y       95.2% 
                                             ============ 
 
 
 2. Metric calculations                                     6 months  6 months 
                                                             30 June   30 June 
                                                                2020      2019 
                                                                GBPm      GBPm 
   Profit after tax                                              164       183 
   Less: non-controlling interest                               (12)      (13) 
    Note 10       Less: tier 1 notes coupon payment              (7)       (7) 
    Note 10       Less: preference dividend                      (5)       (5) 
       Profit attributable to ordinary 
  A     shareholders                                             140       158 
    APM Rec 
       1          Add: other charges                             105        53 
    APM Rec 
       1          Less: finance costs                           (17)      (16) 
    APM Rec 
       6          Less: underlying tax differential             (15)       (3) 
       Underlying profit after tax attributable 
  B     to ordinary shareholders                                 213       192 
 
   Opening shareholders' funds                                 3,872     3,786 
   Less: preference share capital                              (125)     (125) 
  C    Opening ordinary shareholders' funds                    3,747     3,661 
 
    Note 11       Less: opening goodwill and intangibles       (837)     (794) 
       Opening tangible ordinary shareholders' 
  D     funds                                                  2,910     2,867 
 
       Weighted average no. shares during 
  E     the period (un-diluted)                                1,033     1,030 
 
                 Return on equity (annualised) 
 (2xA)/C    F    Reported                                       7.5%      8.6% 
 (2xB)/C    G    Underlying                                    11.4%     10.5% 
 
                 Return on tangible equity (annualised) 
 (2xA)/D    H    Reported                                       9.6%     11.0% 
 (2xB)/D    I    Underlying                                    14.6%     13.4% 
 APM Rec 
     7      J    Underlying ex exits                           16.7%     15.0% 
 
                 Earnings per share 
   A/E      K    Basic earnings per share                      13.5p     15.3p 
   B/E      L    Underlying earnings per share                 20.6p     18.6p 
 APM Rec         Underlying earnings per share ex 
     7      M     exits                                        23.5p     20.9p 
 
 
 3. Balance sheet reconciliations                         30 June  31 Dec 
                                                             2020    2019 
                                                             GBPm    GBPm 
  A    Closing shareholders' funds                          4,165   3,872 
   Less: preference share capital                           (125)   (125) 
  B    Ordinary shareholders funds                          4,040   3,747 
    Note 11       Less: closing goodwill and intangibles    (869)   (837) 
  C    Tangible net asset value                             3,171   2,910 
 
  D    Shares in issue at the period end                    1,034   1,032 
 
   B/D      E    Net asset value per share                   391p    363p 
   C/D      F    Tangible net asset value per share          307p    282p 
 
 
 4. Net written premium movement and constant            6 months  6 months 
  exchange 
                                                          30 June   30 June 
                                                             2020      2019 
                                                             GBPm      GBPm 
    Note 7      A    Net written premiums                   3,135     3,254 
   Year-on-year movement                                    (119)        35 
                     Comprised of: 
   Volume change including portfolio 
    actions and reinsurance                                 (308)     (118) 
   Rate increases                                             197       158 
  B    Movement at constant exchange                        (111)        40 
  C    Foreign exchange                                       (8)       (5) 
   Total movement                                           (119)        35 
 
 B/(2019A-C)    D    % movement at constant exchange         (3%)        1% 
 
 
 5. Controllable expenses                                 6 months  6 months 
                                                           30 June   30 June 
                                                              2020      2019 
                                                              GBPm      GBPm 
   Underwriting and policy acquisition 
    costs                                                    (951)     (967) 
    APM Rec 
       1          Less: commission                             395       414 
   Less: non controllable premium related 
    costs e.g. levies                                          100        86 
   Add: claims expenses within net 
    claims                                                   (197)     (192) 
   Add: other                                                 (17)      (23) 
  A    Written controllable expense base                     (670)     (682) 
       Add: controllable deferred acquisition 
  B     costs                                                  (4)       (2) 
   A+B      C    Earned controllable expense base            (674)     (684) 
 APM Rec 
     1      D    Add: investment expenses                      (7)       (7) 
 APM Rec 
     1      E    Add: central costs                            (3)       (5) 
                 Total written controllable expense 
  A+D+E     F     base                                       (680)     (694) 
                 Total earned controllable expense 
  C+D+E     G     base                                       (684)     (696) 
 
  H    Net earned premiums                                   3,084     3,209 
 
   C/H      I    Earned controllable expense ratio           21.9%     21.3% 
                 Total earned controllable expense 
   G/H      J     ratio                                      22.2%     21.7% 
 
 
 6. Underlying tax rate                                        6 months  6 months 
                                                                30 June   30 June 
                                                                   2020      2019 
                                                                      %         % 
   Effective tax rate (ETR)                                          22        20 
                 Less tax effect of: 
   Unrecognised tax losses                                            -       (1) 
   Underlying versus IFRS regional 
    profit mix                                                      (1)       (1) 
  A    Underlying tax rate                                           21        18 
 
                                                                   GBPm      GBPm 
   Profit before tax                                                211       227 
    APM Rec 
       1          Add: other charges                                105        53 
    APM Rec 
       1          Less: finance costs                              (17)      (16) 
  B    Underlying profit before tax                                 299       264 
   AxB      C    Underlying tax                                    (62)      (47) 
 APM Rec 
     1      D    Income tax expense                                (47)      (44) 
   C-D      E    Underlying tax differential                       (15)       (3) 
 
 
 7. Adjusted APMs 
 Management report adjusted APMs when circumstance requires to further enhance understanding 
  of reported results and of future performance potential. 
 Impact of UK&I exits 
                                                                   UK   Europe   UK & International   Group 
 2020 reported 
    GBPm (unless 
       stated) 
  A    Net written premium                                        926      134                1,291   3,135 
  B    Net earned premium                                       1,039      114                1,400   3,084 
  C    Underwriting result                                          5        7                   56     207 
      (C/B)-1          COR                                      99.5%    94.0%                96.0%   93.3% 
  D    Business operating result                                   58        7                  115     316 
  E    Profit before tax                                                                                211 
    APM Rec           Underlying profit before 
       6         F     tax                                                                              299 
    APM Rec           Underlying profit after 
       2         G     tax                                                                              213 
      APM Rec          Underlying earnings per 
          2             share                                                                         20.6p 
      APM Rec          Underlying return on tangible 
          2             equity                                                                        14.6% 
  H    Weighted average shares                                                                        1,033 
       Opening tangible ordinary 
  J     shareholders' funds                                                                           2,910 
 
 UK&I exits 
  K    Exited net written premium                                 (1)        -                  (1)     (1) 
  L    Exited net earned premium                                   11        -                   11      11 
  M    Underwriting result                                       (35)        2                 (33)    (33) 
  N    Tax impact thereon(1)                                                                              3 
 
 Excluding exits 
      A-K        P    Net written premium                         927      134                1,292   3,136 
      B-L        Q    Net earned premium                        1,028      114                1,389   3,073 
      C-M        R    Underwriting result                          40        5                   89     240 
    (R/Q)-1      S    COR                                       96.1%    95.2%                93.6%   92.2% 
      D-M        T    Business operating result                    93        5                  148     349 
      E-M        U    Profit before tax                                                                 244 
                      Underlying profit before 
      F-M        V     tax                                                                              332 
                      Underlying earnings per 
   (G-M-N)/H     W     share                                                                          23.5p 
  ((G-M-N)/J)         Underlying return on tangible 
      x 2        X     equity                                                                         16.7% 
 

(1) UK underlying tax rate of 12% applied. Excluding UK exits reduces the Group underlying tax rate from 21% to 20% because of an increased share of UK profits in the Group profit mix,

 
                                                            UK(1)   Europe(1)   UK & International   Group 
 2019 reported 
   GBPm (unless 
      stated) 
  A    Net written premium                                    997         151                1,411   3,254 
  B    Net earned premium                                   1,126         116                1,499   3,209 
  C    Underwriting result                                     26        (12)                   58     153 
      (C/B)-1         COR                                   97.7%      110.4%                96.1%   95.2% 
  D    Business operating result                               88        (12)                  127     280 
  E    Profit before tax                                                                               227 
   APM Rec           Underlying profit before 
       6        F     tax                                                                              264 
   APM Rec           Underlying profit after 
       2        G     tax                                                                              192 
      APM Rec         Underlying earnings per 
         2             share                                                                         18.6p 
      APM Rec         Underlying return on tangible 
         2             equity                                                                        13.4% 
  H    Weighted average shares                                                                       1,030 
       Opening tangible ordinary 
  J     shareholders' funds                                                                          2,867 
 
 UK&I exits 
  K    Exited net written premium                               5           7                   12      12 
  L    Exited net earned premium                               52           5                   57      57 
  M    Underwriting result                                   (20)         (8)                 (28)    (28) 
  N    Tax impact thereon                                                                                5 
 
 Excluding exits 
     A-K        P    Net written premium                      992         144                1,399   3,242 
     B-L        Q    Net earned premium                     1,074         111                1,442   3,152 
     C-M        R    Underwriting result                       46         (4)                   86     181 
   (R/Q)-1      S    COR                                    95.7%      104.1%                94.0%   94.3% 
     D-M        T    Business operating result                108         (4)                  155     308 
     E-M        U    Profit before tax                                                                 255 
                     Underlying profit before 
     F-M        V     tax                                                                              292 
                     Underlying earnings per 
  (G-M-N)/H     W     share                                                                          20.9p 
 ((G-M-N)/J)         Underlying return on tangible 
      x 2       X     equity                                                                         15.0% 
 

(1) Europe presented together with UK at HY 2019.

APPIX III

Other information

REPORTING AND DIVID TIMETABLE

 
 Reporting: 
 Q3 2020 trading update     5 November 2020 
 
 2nd preference dividend: 
 Announcement date          30 July 2020 
 Ex-dividend date           13 August 2020 
 Record date                14 August 2020 
 Dividend payment date      1 October 2020 
 

PREFERENCE SHARE DIVID

In accordance with the original subscription terms, qualifying registered holders of the 7 3/8 percent cumulative irredeemable preference shares of GBP1 each will receive the second preference dividend at a rate of 3.6875p per share.

OTHER INFORMATION

LEI number: 549300HOGQ7E0TY86138.

Enquiries:

 
 Investors & analysts                    Press 
 Matt Cohen                              Natalie Whitty 
 Investor Relations Manager              Communications Director 
 Tel: +44 (0) 7967 343 633               Tel: +44 (0) 20 7111 7213 
 Email: matthew.cohen@gcc.rsagroup.com   Email: natalie.whitty@gcc.rsagroup.com 
 
                                         Eilis Murphy 
                                         Brunswick Group 
                                         Tel: +44 (0) 20 7404 5959 
                                         Email: emurphy@brunswickgroup.com 
 

Further information

A conference call for analysts and investors, including a presentation and question and answer session, will be held at 08:30am on 30 July 2020 to discuss the 2020 Interim Results.

Participants can register for the event using the link below: https://onlinexperiences.com/Launch/QReg/ShowUUID=DEDDFE15-1DA9-4E55-9FD1-96B757CD3490 or alternatively participants can call: 0800 358 9473 (toll free) or +44 33 3300 0804, using participant pin code 11788367#.

A recording and transcript of the presentation will be available via the company website ( www.rsagroup.com ) after the call.

Important disclaimer

This press release and the associated conference call may contain 'forward-looking statements' with respect to certain of the Group's plans and its current goals and expectations relating to its future financial condition , performance, results, strategic initiatives and objectives. Generally, words such as "may", "could", "will", "expect", "intend", "estimate", "anticipate", "aim", "outlook", "believe", "plan", "seek", "continue" or similar expressions identify forward-looking statements. These forward-looking statements are not guarantees of future performance. By their nature, all forward-looking statements are inherently predictive and speculative and involve risk and uncertainty because they relate to future events and circumstances which are beyond the Group's control, including amongst other things, UK domestic and global economic business conditions, market-related risks such as fluctuations in interest rates and exchange rates, the policies and actions of regulatory authorities, the impact of competition, inflation, deflation, the timing impact and other uncertainties of future acquisitions or combinations within relevant industries, as well as the impact of tax and other legislation or regulations in the jurisdictions in which the Group and its affiliates operate. As a result, the Group's actual future financial condition, performance and results may differ materially from the plans, goals and expectations set forth in the Group's forward-looking statements. Forward-looking statements in this announcement are current only as of the date on which such statements are made. The Group undertakes no obligation to update any forward-looking statements, save in respect of any requirement under applicable law or regulation. Nothing in this announcement shall be construed as a profit forecast.

CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

 
 Table of contents 
 Primary statements                                                         47 
 Basis of preparation and significant accounting policies 
      1. Basis of preparation                                               52 
      2. Significant accounting estimates and judgements                    52 
      3. Adoption of new and revised accounting standards                   53 
      4. Accounting standards issued but not yet effective                  53 
 Risk management 
      5. Risk management                                                    54 
 Significant transactions and events 
      6. Loss on disposal of business                                       56 
 Notes to the condensed consolidated income statement, condensed 
  consolidated statement of other comprehensive income and distributions 
      7. Operating segments                                                 57 
      8. Net investment return                                              58 
      9. Earnings per share                                                 59 
      10. Distributions paid and declared                                   59 
 Notes to the condensed consolidated statement of financial 
  position 
      11. Goodwill and intangible assets                                    60 
      12. Financial assets and fair value measurements                      61 
      13. Deferred tax                                                      66 
      14. Cash and cash equivalents                                         67 
      15. Share capital                                                     67 
      16. Insurance contract liabilities                                    67 
      17. Retirement benefit obligations                                    69 
      18. Related party transactions                                        70 
      19. Events after the reporting period                                 70 
      20. Results for the year 2019                                         70 
 Notes to the condensed consolidated statement of cash flows 
      21. Reconciliation of cash flows from operating activities            71 
 Appendix 
      A. Exchange rates                                                     72 
 Responsibility Statement of the Directors in respect of the 
  half-yearly financial report                                              73 
 Independent review report to RSA Insurance Group plc                       74 
 
 
CONDENSED CONSOLIDATED INCOME STATEMENT 
STATUTORY BASIS 
for the 6 month period ended 30 June 2020 
                                                                                (Reviewed)   (Reviewed) 
                                                                                  6 months     6 months 
                                                                                   30 June      30 June 
                                                                                      2020         2019 
                                                                         Note         GBPm         GBPm 
 =====================================================================   ====  ===========  =========== 
Income 
Gross written premiums                                                               3,752        3,905 
Less: reinsurance written premiums                                                   (617)        (651) 
======================================================================   ====  ===========  =========== 
Net written premiums                                                      7          3,135        3,254 
                                                                               ===========  =========== 
 Change in the gross provision for unearned 
  premiums                                                                           (127)        (203) 
 Change in provision for unearned reinsurance 
  premiums                                                                              76          158 
                                                                               ===========  =========== 
Change in provision for net unearned premiums                                         (51)         (45) 
======================================================================   ====  ===========  =========== 
Net earned premiums                                                                  3,084        3,209 
Net investment return                                                     8             77          150 
Other operating income                                                                  71           74 
======================================================================   ====  ===========  =========== 
Total income                                                                         3,232        3,433 
======================================================================   ====  ===========  =========== 
Expenses 
                                                                               ===========  =========== 
 Gross claims incurred                                                             (2,262)      (2,458) 
 Less: claims recoveries from reinsurers                                               271          298 
                                                                               ===========  =========== 
Net claims                                                                         (1,991)      (2,160) 
Underwriting and policy acquisition costs                                            (951)        (967) 
Unwind of discount and change in economic 
 assumptions                                                                          (23)         (31) 
Other operating expenses                                                              (39)         (16) 
======================================================================   ====  ===========  =========== 
                                                                                   (3,004)      (3,174) 
======================================================================   ====  ===========  =========== 
 
Finance costs                                                                         (17)         (16) 
Loss on disposal of business                                              6              -         (17) 
Net share of profit after tax of associates                                              -            1 
======================================================================   ====  ===========  =========== 
Profit before tax                                                         7            211          227 
Income tax expense                                                                    (47)         (44) 
======================================================================   ====  ===========  =========== 
Profit for the period                                                                  164          183 
======================================================================   ====  ===========  =========== 
 
Attributable to: 
Equity holders of the Parent Company                                                   152          170 
Non-controlling interests                                                               12           13 
======================================================================   ====  ===========  =========== 
                                                                                       164          183 
======================================================================   ====  ===========  =========== 
 
Earnings per share on profit attributable to the ordinary shareholders 
 of the Parent Company 
Basic                                                                     9          13.5p        15.3p 
Diluted                                                                   9          13.5p        15.3p 
======================================================================   ====  ===========  =========== 
 
Ordinary dividends paid and proposed 
Final paid in respect of prior year                                       10             -        13.7p 
Interim proposed/paid in respect of current 
 year                                                                     10             -         7.5p 
======================================================================   ====  ===========  =========== 
 
The following explanatory notes form an integral part of these condensed 
 consolidated financial statements. 
 CONDENSED CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME 
 STATUTORY BASIS 
 for the 6 month period ended 30 June 2020 
                                                                                (Reviewed)     (Reviewed) 
                                                                                  6 months       6 months 
                                                                                   30 June        30 June 
                                                                                      2020           2019 
                                                                                      GBPm           GBPm 
 ============================================================================  ===========  ============= 
 Profit for the period                                                                 164            183 
 
 Items that may be reclassified to the income statement: 
                                                                               ===========  ============= 
 Exchange gains net of tax on translation of foreign 
  operations                                                                           106             12 
 Fair value gains on available for sale financial assets 
  net of tax                                                                            36            157 
                                                                               ===========  ============= 
                                                                                       142            169 
 Items that will not be reclassified to the income statement: 
 Pension - remeasurement of defined benefit asset/liability 
  net of tax                                                                            14          (109) 
 Total other comprehensive income for the period                                       156             60 
=============================================================================  ===========  ============= 
 Total comprehensive income for the period                                             320            243 
============================================================================= 
 
Attributable to: 
Equity holders of the Parent Company                                                   294            228 
Non-controlling interests                                                               26             15 
                                                                                       320            243 
 
The following explanatory notes form an integral part of these condensed 
 consolidated financial statements. 
 
 
 
CONDENSED CONSOLIDATED STATEMENT OF CHANGES IN EQUITY 
STATUTORY BASIS 
for the 6 month period ended 30 June 2020 
 
                                                                               (Reviewed) 
                                                                                         Foreign 
                    Ordinary  Ordinary                                      Capital     currency              Share-   Tier 
                       share     share     Own  Preference  Revaluation  redemption  translation  Retained  holders'      1  Non-controlling    Total 
                     capital   premium  shares      shares     reserves     reserve      reserve  earnings    equity  notes        interests   equity 
                        GBPm      GBPm    GBPm        GBPm         GBPm        GBPm         GBPm      GBPm      GBPm   GBPm             GBPm     GBPm 
Balance at 
 1 January 
 2020                  1,032     1,090       -         125          259         389         (26)     1,003     3,872    297              173    4,342 
Total comprehensive 
 income for the 
 period 
Profit for 
 the period                -         -       -           -            -           -            -       152       152      -               12      164 
Other 
 comprehensive 
 income for 
 the period                -         -       -           -           47           -           81        14       142      -               14      156 
                           -         -       -           -           47           -           81       166       294      -               26      320 
Transactions with owners 
 of the Group 
Contribution and 
 distribution 
Dividends 
 (note 10)                 -         -       -           -            -           -            -      (12)      (12)      -              (5)     (17) 
Shares issued 
 for cash                  1         2       -           -            -           -            -         -         3      -                -        3 
Share based 
 payments                  2         -       -           -            -           -            -         6         8      -                -        8 
                           3         2       -           -            -           -            -       (6)       (1)      -              (5)      (6) 
Balance at 
 30 June 2020          1,035     1,092       -         125          306         389           55     1,163     4,165    297              194    4,656 
 
Balance at 
 1 January 
 2019                  1,027     1,087     (1)         125          152         389           36       971     3,786    297              168    4,251 
Total comprehensive 
 income for the 
 period 
Profit for 
 the period                -         -       -           -            -           -            -       170       170      -               13      183 
Other 
 comprehensive 
 income/(expense) 
 for the period            -         -       -           -          152           -           15     (109)        58      -                2       60 
                           -         -       -           -          152           -           15        61       228      -               15      243 
Transactions with owners 
 of the Group 
Contribution and 
 distribution 
Dividends 
 (note 10)                 -         -       -           -            -           -            -     (153)     (153)      -             (12)    (165) 
Shares issued 
 for cash                  1         3       -           -            -           -            -         -         4      -                -        4 
Share based 
 payments                  3         -       -           -            -           -            -         3         6      -                -        6 
Transfers                  -         -       1           -            -           -            -       (1)         -      -                -        - 
                           4         3       1           -            -           -            -     (151)     (143)      -             (12)    (155) 
Balance at 
 30 June 2019          1,031     1,090       -         125          304         389           51       881     3,871    297              171    4,339 
 
The following explanatory notes form an integral part of these condensed 
 consolidated financial statements. 
 
 
CONDENSED CONSOLIDATED STATEMENT OF FINANCIAL POSITION 
STATUTORY BASIS 
as at 30 June 2020 
                                                             (Reviewed)    (Audited) 
                                                                30 June  31 December 
                                                                   2020         2019 
                                                       Note        GBPm         GBPm 
Assets 
Goodwill and other intangible assets                    11          869          837 
Property and equipment                                              293          296 
 Investment property                                                295          300 
 Investments in associates                                            4            4 
 Financial assets                                       12       11,631       11,422 
Total investments                                                11,930       11,726 
Reinsurers' share of insurance contract liabilities     16        2,410        2,326 
Insurance and reinsurance debtors                                 3,081        2,923 
 Deferred tax assets                                    13          202          209 
 Current tax assets                                                  25           18 
 Other debtors and other assets                                     968          718 
Other assets                                                      1,195          945 
Cash and cash equivalents                               14          928          909 
Total assets                                                     20,706       19,962 
 
Equity and liabilities 
Equity 
Shareholders' equity                                              4,165        3,872 
Tier 1 notes                                                        297          297 
Non-controlling interests                                           194          173 
Total equity                                                      4,656        4,342 
Liabilities 
Issued debt                                                         751          750 
Insurance contract liabilities                          16       12,805       12,307 
Insurance and reinsurance liabilities                               967          970 
Borrowings                                                          114          169 
 Deferred tax liabilities                               13          102           84 
 Current tax liabilities                                             10           17 
 Provisions                                                         135          147 
 Other liabilities                                                1,166        1,176 
Provisions and other liabilities                                  1,413        1,424 
Total liabilities                                                16,050       15,620 
Total equity and liabilities                                     20,706       19,962 
 
The following explanatory notes form an integral part of these condensed 
 consolidated financial statements. 
 
The financial statements were approved on 29 July 2020 by the Board 
 of Directors and are signed on its behalf by: 
 
 
 
Charlotte Jones 
Group Chief Financial Officer 
 
 
 CONDENSED CONSOLIDATED STATEMENT OF CASH FLOWS 
 STATUTORY BASIS 
for the 6 month period ended 30 June 2020 
                                                          (Reviewed)  (Reviewed) 
                                                            6 months    6 months 
                                                             30 June     30 June 
                                                                2020        2019 
                                                    Note        GBPm        GBPm 
Cash flows from operating activities 
Cash generated from operating activities             21            8         209 
Tax paid                                                        (51)        (44) 
Net cash flows from operating activities                        (43)         165 
Cash flows from investing activities 
Proceeds from sales or maturities of: 
 Financial assets                                              1,560       1,495 
 Sale of subsidiaries (net of cash disposed of)                    -           2 
Purchase of: 
 Financial assets                                            (1,364)     (1,409) 
 Property and equipment                                         (10)         (5) 
 Intangible assets                                              (54)        (66) 
Net cash flows from investing activities                         132          17 
Cash flows from financing activities 
Proceeds from issue of share capital                               3           4 
Dividends paid to ordinary shareholders                            -       (141) 
Coupon payment on Tier 1 notes                                   (7)         (7) 
Dividends paid to preference shareholders                        (5)         (5) 
Dividends paid to non-controlling interests                      (5)        (12) 
Redemption of long-term borrowings                                 -        (39) 
Payment of lease liabilities                                    (21)        (21) 
Movement in other borrowings                                    (42)          68 
Interest paid                                                    (4)         (8) 
Net cash flows from financing activities                        (81)       (161) 
Net increase in cash and cash equivalents                          8          21 
Cash and cash equivalents at beginning of the 
 period                                                          886         781 
Effect of exchange rate changes on cash and cash 
 equivalents                                                      27          10 
Cash and cash equivalents at end of the period       14          921         812 
 
The following explanatory notes form an integral part of these condensed 
 consolidated financial statements. 
 

BASIS OF PREPARATION AND SIGNIFICANT ACCOUNTING POLICIES

RSA Insurance Group plc (the Company) is a public limited company incorporated and domiciled in England and Wales. The Company through its subsidiaries and associates (together the Group or RSA) provides personal and commercial insurance products to its global customer base, principally in the UK, Europe, Ireland, Middle East (together UK & International), Scandinavia and Canada.

1. BASIS OF PREPARATION

The annual financial statements are prepared in accordance with International Financial Reporting Standards (IFRSs) as adopted by the European Union (EU). The condensed consolidated financial information in this half yearly report has been prepared in accordance with International Accounting Standard 34 'Interim Financial Reporting' (IAS 34), as adopted by the EU, and the Disclosure Guidance and Transparency Rules of the Financial Conduct Authority.

The financial statements have been prepared on a going concern basis. In adopting the going concern basis, the Board has reviewed the Group's ongoing commitments for the next twelve months and beyond. The Board's review included the Group's strategic plans and updated financial forecasts including capital position, liquidity and credit facilities, and investment portfolio.

In the context of the current challenging environment a range of severe yet plausible downside scenarios have been considered. These included scenarios which reflected:

   --      Premium reductions from an economic downturn 
   --      Claims impacts from COVID-19 related claims and changes in claims frequency and severity 
   --      Financial relief measures for customers 

-- Cost impacts responding to operational challenges from COVID-19 and management actions to reduce costs and discretionary spend

-- Ongoing COVID-19 impacts, including lower economic activity, suppressed spending, business confidence, market volatility and multiple future waves

In addition a reverse stress test exercise has been undertaken to consider the impact on the Group's capital position including the following one off type events: severe COVID-19 related claims, including adverse outcomes of the FCA test case and a failure in the Group's reinsurance programme, adverse CAT experience, severe and sudden financial market movements. An aggregated scenario such as this, and the sequence of events it involves, is considered to be remote and there are mitigating recovery actions that can be taken to restore the capital position to the Group's target range.

As a result, the Board believes that the Group is well placed to meet future capital requirements and liquidity demands. Based on this review no material uncertainties that would require disclosure have been identified in relation to the ability of the Group to remain a going concern for at least the next twelve months, from the date of the approval of the condensed consolidated financial statements.

These condensed consolidated financial statements have been prepared by applying the accounting policies used in the 2019 Annual Report and Accounts (see note 4 and Appendix A).

2. SIGNIFICANT ACCOUNTING ESTIMATES AND JUDGEMENTS

In preparing these condensed consolidated financial statements, management has made judgements in determining estimates in accordance with Group's accounting policies. Estimates are based on management's best knowledge of current circumstances and expectation of future events and actions, which may subsequently differ from those used in determining the accounting estimates. In 2020, the COVID-19 global pandemic has had a significant impact on market conditions and our business. Estimates and their underlying assumptions continue to be reviewed on an ongoing basis with revisions to estimates being recognised prospectively. Where an estimate has been made in response to COVID-19 additional disclosure has been provided in the relevant note to provide context to the figures presented:

-- Valuation of insurance contract liabilities: the assumptions used in the estimation of the eventual outcome of the claim events that have occurred that are expected to give rise to claims by the end of the reporting period but remain unsettled have been adjusted for the potential impact of COVID-19. This includes frequency, severity and development pattern assumptions. Refer to note 16 for additional information.

-- Measurement of defined benefit obligations: key actuarial assumptions have remained consistent with those reported in the 2019 Annual Report and Accounts. These will be assessed later in the year once the demographic impact is more understood.

-- Recognition of deferred tax assets: forecast future taxable profits against which deductible temporary differences and tax losses carried forward can be utilised has been adjusted to reflect the potential impact of COVID-19. Refer to note 13 for additional information.

-- Valuation of level 3 financial assets and investment properties: the current ongoing economic uncertainty means that asset valuation techniques that rely on unobservable inputs are less certain. Whilst the valuation methodology for level 3 assets remains consistent with those reported in the 2019 Annual Report and Accounts, there is a greater degree of estimation uncertainty with, for example, investment property valuations quoting a 'material uncertainty' clause. Refer to note 12 for additional information.

-- Measurement and impairment of goodwill and intangible assets: key assumptions applied in the valuation of the recoverable amount have been adjusted, and the estimation of useful economic life has been reviewed, to reflect the potential impact of COVID-19. Refer to note 11 for additional information.

COVID-19 has also had an impact on areas where management have applied judgement:

-- Classification of financial assets in fair value hierarchy: management apply judgement when deciding to classify financial instruments for which immediate prices are available as being level 1 in the fair value hierarchy and financial assets for which observable prices are also available as level 2 on the basis of a lower level of activity in the market from which those prices are quoted. The level of trading activity in certain markets has been impacted by COVID-19 and the classification has been reviewed. Refer to note 12 for additional information.

-- Impairment of financial assets: determining if there is objective evidence of impairment requires judgement and in the 6 months to 30 June 2020, GBP20m of impairments have been recognised (note 8). The value of unrealised losses in the revaluation reserve at 30 June 2020 is GBP124m (31 December 2019: GBP73m).

3. ADOPTION OF NEW AND REVISED ACCOUNTING STANDARDS

There are a small number of narrow scope amendments to standards that are applicable to the Group for the first time in 2020, none of which have had a significant impact on the condensed consolidated financial statements.

4. ACCOUNTING STANDARDS ISSUED BUT NOT YET EFFECTIVE

IFRS 17 'Insurance Contracts'

The International Accounting Standards Board (IASB) issued IFRS 17 'Insurance Contracts' (IFRS 17) in May 2017, which was revised in June 2020 (aimed at helping companies implement the Standard and making it easier for them to explain their financial performance), to replace IFRS 4 'Insurance Contracts' (IFRS 4) for annual reporting periods beginning, at the latest, on or after 1 January 2023.

The effective date for IFRS 17 is two years later than in the original previous version and an equivalent change has been made to IFRS 4 to extend the exemption from applying IFRS 9 'Financial Instruments'.

Legislation has been enacted to ensure that IFRS as endorsed by the EU at the end of the Brexit transitional period on 31 December 2020 will be adopted for use in the UK as well as providing the Secretary of State with the power to adopt and endorse subsequent changes to IFRS for adoption and use in the UK. This power will be delegated to a UK Endorsement Board (UKEB) which will be responsible for the UK endorsement of the amended IFRS 17. The Group is monitoring this closely.

Detailed build and testing of systems and processes to implement IFRS 17 is in progress and is on track to complete in 2021. Parallel run testing of reporting is scheduled to take place in 2022 to assure reporting compliance by 1 January 2023. The implementation plans have taken into account the changes in the revised standard issued in June and contingency planning has been considered in the event that the endorsement process adds any further delay to implementation after 2023.

It is not yet possible to quantify the impact that implementing IFRS 17 will have on the measurement of insurance, reinsurance and related transactions and balances.

IFRS 9 'Financial Instruments'

IFRS 9 'Financial Instruments' has been issued to replace IAS 39 'Financial Instruments: As described above the Group has elected to implement IFRS 9 'Financial Instruments' alongside IFRS 17, which is now for annual reporting periods beginning, at the latest, on or after 1 January 2023.

Implementation plans have been updated to reflect the amended effective date and are on track.

Other pronouncements

There are a number of amendments to IFRS that have been issued by the IASB that become mandatory in a subsequent accounting period. The Group has evaluated these changes and none are expected to have a significant impact on the condensed consolidated financial statements.

RISK MANAGEMENT

5. RISK MANAGEMENT

Details of the principal risks and uncertainties of the Group and the management of these risks were included in the 2019 Annual Report and Accounts; Risk Management information in note 5 on pages 136 to 142. The global outbreak of COVID-19 during the first half of 2020 has had a significant impact on market conditions and the insurance industry and has triggered the need to consider the impact on the principal risks managed by the Group. A detailed assessment of the risks faced specifically in relation to COVID-19 has, therefore, been undertaken and summarised in an ad hoc Own Risk and Solvency Assessment (ORSA) report. This includes risks we believe could threaten the Group's business model, future performance, solvency or liquidity.

The Group has implemented a robust governance framework charged with the definition and ongoing management of the strategies designed to accelerate decision making and mitigate the increased risk arising as a result of COVID-19 as far as possible. In response to COVID-19, key mitigants and controls have been considered and several key actions have been implemented to mitigate the additional risks that have been identified:

 
Key risks and exposures                         Key mitigants and controls 
Reserving      There is a risk that 
 risk           the Group's estimate              *    Experienced regional actuaries responsible for 
                of future claims payments              estimation of the actuarial indication of the 
                is insufficient. COVID-19              required reserves based on claims experience, 
                has increased the risk                 business volume, anticipated change in the claims 
                of estimation uncertainty              environment and claims cost. 
                as the impact on future 
                claims patterns such 
                as frequency and severity         *    This has involved extensive discussion with the 
                are just emerging.                     Underwriting department to understand the exposure, 
                                                       with the Claims department to understand claims 
                The ongoing FCA 'test                  experience to date, and with the Legal department to 
                case' on business interruption         confirm our position on cover. 
                coverage wording and 
                how the Group's reinsurance 
                programmes would react            *    Reserves are reviewed and challenged at the Group 
                in the event of an adverse             Reserving Committee meeting which is attended by the 
                outcome further increases              Group Chief Actuary, CRO, CUO, CFO and CEO. 
                the risk of estimation 
                uncertainty. 
                                                  *    Claims case reserves represent the best estimate of 
                                                       outstanding value and are reviewed at quarterly case 
                                                       reserving committees. 
 
 
                                                  *    Legal counsel supports the Group's view on business 
                                                       interruption policy wording in response to COVID-19. 
 
 
                                                  *    Margin is held in accordance with Group policy for 
                                                       uncertainties. 
Underwriting   There is a risk that 
 and claims     underwritten business             *    Additional monitoring procedures have been 
 risk           is not in line with                    implemented to track COVID-19 related claims 
                appetite or is less                    including frequency and changes in payment patterns. 
                profitable than planned 
                due to insufficient 
                pricing and settling              *    A continuous process has been initiated to identify 
                of claims case reserves.               and assess potential COVID-19 underwriting impacts 
                                                       and take necessary actions. 
                COVID-19 has increased 
                the risk of exposure 
                on some business interruption     *    Well defined risk appetite statements (including 
                policies and increased                 climate change factors), which are rigorously 
                the level of uncertainty               monitored at quarterly portfolio reviews, with 
                over claims outcomes                   remediation action taken where deemed necessary. 
                given the FCA court 
                proceedings in relation 
                to business interruption          *    Brexit, risks to inflation and supply chain delays 
                policy wordings.                       were already being monitored closely. This monitoring 
                                                       remains in place noting the heightened risk as a 
                                                       result of COVID-19. 
 
 
                                                  *    Extensive control validation and assurance activities 
                                                       are performed over underwriting pricing and claims. 
Market,        There is a risk to the 
 credit         Group's insurance funds           *    RSA's prudent investment strategy favouring high 
 and currency   arising from movements                 quality fixed income bonds and selected less liquid 
 risk           in macroeconomic variables,            assets reduces the risk of default. 
                including widening credit 
                spreads, fluctuating 
                bond yields and currency          *    Strategy continues to be reviewed in light of 
                fluctuations.                          COVID-19 developments and frequency of engagement 
                                                       with the Group fund managers has been increased. 
                COVID-19 has generated 
                increased levels of 
                market volatility, in             *    RSA ensures assets are closely matched in duration 
                particular in late Q1/early            and currency with insurance liabilities to hedge 
                Q2 2020 increasing the                 volatility. 
                risk of credit default 
                and downgrade. 
                                                  *    Investment positions are regularly monitored to 
                RSA has provided payment               ensure limits remain within quantitative appetite. 
                relief to customers 
                experiencing financial 
                difficulty as a result            *    Increased credit risk monitoring is in place to 
                of COVID-19.                           proactively manage financial risk arising from 
                                                       payment relief measures offered to customers. 
 
 
Key risks and exposures                       Key mitigants and controls 
Operational  This risk relates to 
 risk         customers and/or reputational     *    Remote working across the Group was enabled rapidly 
              damage arising from                    in a controlled manner, through distribution of IT 
              operational failure                    equipment and home working control procedures to 
              such as IT system failure.             continue servicing our customers during lockdown. 
                                                     This included the repatriation of activity from some 
              The operational environment            third party outsource providers. The return to office 
              as a result of government              will be carefully planned to ensure operational 
              imposed lockdown measures              impact is minimised and government guidelines are 
              has increased this risk                met. 
              with new ways of working 
              and servicing the customer, 
              including the repatriation        *    IT services have been maintained across the Group 
              of some outsourced activities.         with infrastructure continuing to support the remote 
                                                     working environment. 
 
 
                                                *    Operational risk and resilience processes and 
                                                     procedures are in place, including incident 
                                                     management. 
 
 
                                                *    Enhanced Customer Policy being embedded across the 
                                                     Group. 
 
 
                                                *    IT and data risks remain under close monitoring, 
                                                     especially cyber threat. 
 
 

Market risk

The Group's exposure and sensitivity to equity, property and interest rate risk have not materially changed since the year end 2019.

The Group's exposure to currency risk has changed during the first half of 2020 to manage both the operational and structural currency risk.

At 30 June 2020, the Group's total shareholders' equity and Tier 1 notes deployed by currency was:

 
                                Pounds       Danish  Canadian  Swedish 
                              Sterling   Krone/Euro    Dollar    Krona  Other  Total 
                                  GBPm         GBPm      GBPm     GBPm   GBPm   GBPm 
Shareholders' equity at 30 
 June 2020                       2,380        1,108       674      (1)    301  4,462 
Shareholders' equity at 31 
 December 2019                   2,496          531       645      114    383  4,169 
 

Shareholders' equity is stated after taking account of the effect of currency forward contracts and foreign exchange options. The analysis aggregates the Danish Krone exposure and the Euro exposure as the Danish Krone continues to be pegged closely to the Euro. The Group considers this aggregate exposure when reviewing its hedging strategy.

As disclosed in the 2019 Annual Report and Accounts, the structural currency risk is managed at a Group level through currency forward contracts and foreign exchange options within predetermined limits set by the Group Board. On 3 July 2020, the Group decreased its exposure to Danish Krone by GBP201m and increased its exposure to Swedish Krona by GBP202m by entering currency forward contracts.

The table below illustrates the impact of a hypothetical 10% change in Danish Krone/Euro, Canadian Dollar or Swedish Krona exchange rates on shareholders' equity when retranslating into sterling:

 
                  10% strengthening  10% weakening  10% strengthening  10% weakening  10% strengthening  10% weakening 
                          in Pounds      in Pounds          in Pounds      in Pounds          in Pounds      in Pounds 
                           Sterling       Sterling           Sterling       Sterling           Sterling       Sterling 
                            against        against            against        against            against        against 
                             Danish         Danish           Canadian       Canadian            Swedish        Swedish 
                         Krone/Euro     Krone/Euro             Dollar         Dollar              Krona          Krona 
                               GBPm           GBPm               GBPm           GBPm               GBPm           GBPm 
Movement in 
 shareholders' 
 equity at 30 
 June 2020                    (101)            123               (61)             75                  -              - 
Adjusted 
 movement in 
 shareholders' 
 equity at 30 
 June 2020(1)                  (83)            100               (61)             75               (18)             22 
Movement in 
 shareholders' 
 equity at 31 
 December 
 2019                          (48)             59               (59)             72               (10)             13 
 
 (1) Sensitivity to currency exposure including the Danish Krone and 
  Swedish Krona forward contracts entered on 3 July 2020. 
 
 Further sensitivities are considered in the relevant notes to the condensed 
  consolidated financial statements. 
 

SIGNIFICANT TRANSACTIONS AND EVENTS

6. LOSS ON DISPOSAL OF BUSINESS

There have been no disposals in the six months to 30 June 2020.

In the six months to 30 June 2019, the loss of GBP17m related to the disposal of the UK Legacy business (see below), consisting of a GBP15m additional contribution to Enstar Group Limited and GBP2m costs of disposal.

On 7 February 2017, the Group's UK Legacy liabilities were disposed of to Enstar Group Limited. The transaction initially took the form of a reinsurance agreement, effective from 31 December 2016, which substantially effected economic transfer. The legal transfer of the business was completed on 1 July 2019. The Group's UK Legacy business was managed as part of the UK operations. It was not presented as a discontinued operation as it was neither a separate geographic area nor a major line of business.

NOTES TO THE CONDENSED CONSOLIDATED INCOME STATEMENT, CONDENSED CONSOLIDATED STATEMENT OF OTHER COMPREHENSIVE INCOME AND DISTRIBUTIONS

7. OPERATING SEGMENTS

The Group's primary operating segments comprise Scandinavia, Canada, UK & International and Central Functions, which is consistent with how the Group is managed and the segments disclosed in the 2019 Annual Report and Accounts. The primary operating segments are based on geography and are all engaged in providing personal and commercial general insurance services. Central Functions include the Group's internal reinsurance function and Group Corporate Centre.

Each operating segment is managed by a member of the Group Executive Committee who is directly accountable to the Group Chief Executive and Board of Directors, who together are considered to be the chief operating decision maker in respect of the operating activities of the Group. The UK is the Group's country of domicile and one of its principal markets.

Assessing segment performance

The Group uses the following key measures to assess the performance of its operating segments:

   --    Net written premiums; 
   --    Underwriting result; 
   --    Combined operating ratio (COR); 
   --    Business operating result. 

Net written premiums is the key measure of revenue used in internal reporting.

Underwriting result, COR and business operating result are Alternative Performance Measures (APMs) and the key internal measures of profitability of the operating segments. The COR reflects the ratio of claims costs and expenses (including commission) to earned premiums, expressed as a percentage. Further information on APMs can be found on pages 33 to 42.

Transfers or transactions between segments are entered into under normal commercial terms and conditions that would also be available to unrelated third parties.

 
Segment revenue and results 
 
Period ended 30 June 2020 
 
                                           Scandinavia  Canada  UK & International     Central   Total 
                                                                                     Functions   Group 
                                                  GBPm    GBPm                GBPm        GBPm    GBPm 
Net written premiums                             1,012     795               1,291          37   3,135 
Underwriting result                                141      58                  56        (48)     207 
Investment result                                   23      30                  59           -     112 
Central costs and other activities                   -       -                   -         (3)     (3) 
Business operating result (management 
 basis)                                            164      88                 115        (51)     316 
Realised losses                                                                                    (1) 
Unrealised losses, impairments and 
 foreign exchange                                                                                 (51) 
Interest costs                                                                                    (17) 
Amortisation of intangible assets                                                                  (6) 
Impairment of goodwill (note 11)                                                                   (5) 
Pension net interest and administration 
costs (note 17)                                                                                      1 
Reorganisation costs                                                                              (18) 
Changes in economic assumptions (note 
 16)                                                                                               (8) 
Profit before tax                                                                                  211 
Tax on operations                                                                                 (47) 
Profit after tax                                                                                   164 
Combined operating ratio (%)                     83.2%   93.2%               96.0%               93.3% 
 
 
Period ended 30 June 2019 
 
                                           Scandinavia  Canada  UK & International     Central   Total 
                                                                                     Functions   Group 
                                                  GBPm    GBPm                GBPm        GBPm    GBPm 
Net written premiums                             1,039     768               1,411          36   3,254 
Underwriting result                                 96      19                  58        (20)     153 
Investment result                                   31      31                  69           -     131 
Central costs and other activities                   -       -                   -         (4)     (4) 
Business operating result (management 
 basis)                                            127      50                 127        (24)     280 
Realised gains                                                                                       8 
Unrealised losses and foreign exchange                                                             (9) 
Interest costs                                                                                    (16) 
Amortisation of intangible assets                                                                  (6) 
Pension net interest and administration 
costs                                                                                                2 
Changes in economic assumptions(1)                                                                (15) 
Loss on disposal of business (note 
 6)                                                                                               (17) 
Profit before tax                                                                                  227 
Tax on operations                                                                                 (44) 
Profit after tax                                                                                   183 
Combined operating ratio (%)                     89.1%   97.8%               96.1%               95.2% 
 
(1) Changes in economic assumptions represent a reduction in the discount 
 rate on long-term insurance liabilities in Denmark. This is reported 
 within unwind of discount and change in economic assumptions in the 
 condensed consolidated income statement. 
 
 
8. NET INVESTMENT RETURN 
 
 A summary of the net investment return in the income statement is given 
  below: 
 
                   Investment        Net realised     Net unrealised                      Total investment 
                     income         (losses)/gains         losses         Impairments          return 
               30 June    30 June  30 June  30 June   30 June  30 June  30 June  30 June  30 June  30 June 
                  2020       2019     2020     2019      2020     2019     2020     2019     2020     2019 
                  GBPm       GBPm     GBPm     GBPm      GBPm     GBPm     GBPm     GBPm     GBPm     GBPm 
Investment 
 property            9          9        -        -      (14)      (7)        -        -      (5)        2 
Equity 
securities 
 Available 
  for sale          15         18        3        6         -        -     (18)        -        -       24 
 At FVTPL            -          -        -        -         -        -        -        -        -        - 
Debt 
securities 
 Available 
  for sale          99        113        -        1         -        -      (2)        -       97      114 
 At FVTPL            -          -        -        -       (1)        -        -        -      (1)        - 
Other loans 
and 
receivables 
 Loans 
  secured by 
  mortgages          1          1        -        -         -        -        -        -        1        1 
 Other loans         4          6        -        1         -        -        -        -        4        7 
Deposits, 
 cash and 
 cash 
 equivalents         3          4      (4)        -         -        -        -        -      (1)        4 
Derivatives          1          -        -        -      (21)      (5)        -        -     (20)      (5) 
Other                2          3        -        -         -        -        -        -        2        3 
Total net 
 investment 
 return            134        154      (1)        8      (36)     (12)     (20)        -       77      150 
 Unrealised gains and losses recognised in other comprehensive income 
  for available for sale assets are as follows: 
 
                                     Net realised 
                                       (gains)                                         Net movement 
                                     transferred            Impairments                  recognised 
                 Net unrealised       to income              transferred           in other comprehensive 
                 gains/(losses)       statement          to income statement               income 
               30 June    30 June  30 June  30 June            30 June  30 June  30 June           30 June 
                  2020       2019     2020     2019               2020     2019     2020              2019 
                  GBPm       GBPm     GBPm     GBPm               GBPm     GBPm     GBPm              GBPm 
Equity 
 securities       (84)         15      (3)      (6)                 18        -     (69)                 9 
Debt 
 securities        108        177        -      (1)                  2        -      110               176 
Other                -          1        -      (1)                  -        -        -                 - 
Total               24        193      (3)      (8)                 20        -       41               185 
 
 

9. Earnings per share

The earnings per ordinary share are calculated by reference to the profit attributable to the ordinary shareholders and the weighted average number of shares in issue during the period.

The number of shares used in the calculation on a basic and diluted basis were 1,033,482,021 (30 June 2019: 1,029,839,011) and 1,035,216,192 (30 June 2019: 1,031,676,076) respectively (excluding ordinary shares purchased by various employee share trusts and held as own shares).

Basic earnings per share are calculated by dividing the profit attributable to the ordinary shareholders of the Parent Company by the weighted average number of ordinary shares in issue during the period, excluding ordinary shares purchased by various employee share trusts and held as own shares.

Diluted earnings per share are calculated by dividing the profit attributable to the ordinary shareholders of the Parent Company by the diluted weighted average number of ordinary shares in issue during the period, excluding ordinary shares purchased by various employee share trusts and held as own shares.

 
10. DISTRIBUTIONS PAID AND DECLARED 
                                       30 June  30 June  30 June  30 June 
                                          2020     2019     2020     2019 
                                             p        p     GBPm     GBPm 
Ordinary dividend: 
 Final paid in respect of prior year         -     13.7        -      141 
Preference dividend                                            5        5 
Tier 1 notes coupon payment                                    7        7 
                                                              12      153 
 

As announced on 8 April 2020, the proposed final dividend to equity holders in respect of the year ended 31 December 2019 of 15.6p per ordinary share (amounting to a total dividend of GBP161m), as disclosed in the 2019 Annual Report and Accounts, was suspended.

Consistent with the 2019 final dividend suspension in April, an interim dividend for 2020 is not presently being announced. RSA expects to resume dividends as soon as judged prudent, which absent unforeseen events should be by the time of full year results 2020. We also aim to catch up on missed dividend payments over time consistent with prudent capital management.

NOTES TO THE CONDENSED CONSOLIDATED STATEMENT OF FINANCIAL POSITION

11. GOODWILL AND INTANGIBLE ASSETS

 
                                                              31 December 
                                                30 June 2020         2019 
                                                        GBPm         GBPm 
Goodwill                                                 347          337 
Externally acquired software                               2            3 
Internally generated software                            476          446 
Customer related intangibles                              44           51 
Total goodwill and other intangible assets               869          837 
 

Customer related intangibles includes customer lists, renewal rights and acquired brands.

Impairment assessments

COVID-19 has been deemed an indication of impairment and therefore a full impairment assessment has been performed on goodwill and intangible assets not yet available for use. The carrying value of intangible assets not yet available for use is GBP180m (2019: GBP164m).

When testing for goodwill impairment, the carrying value of the Cash Generating Unit (CGU) to which goodwill has been allocated is compared to the recoverable amount as determined by a value in use calculation. The calculations have used cash flow projections based on forecasts covering a 3 year period; these forecasts have been adjusted to reflect the potential impact of COVID-19 on future premiums, claims, investment income and operating expenses. Cash flows beyond this period are extrapolated using estimated growth rates which management deem appropriate for the CGU. The cash flow forecasts are adjusted by appropriate discount rates. Where a sales price has been agreed for a CGU, the sales proceeds less costs to sell are considered the best estimate of the value in use.

When testing for intangible asset impairment (including those not available for use), a consistent methodology is applied although future cash flow projection years are not extrapolated beyond the asset's useful economic life.

The range of discount rates used for goodwill and intangibles impairment testing which reflect specific risks relating to the CGU at the date of evaluation and weighted average growth rates remain consistent with those used in 2019. In determining a cost of capital, data over a period of time is utilised to avoid short term market volatility.

Where the value in use is less than the current carrying value of the CGU in the statement of financial position, the goodwill or intangible asset is impaired to ensure that the CGU carrying value is not greater than its future value to the Group.

During the impairment testing it was identified that the carrying value of Norway goodwill was greater than the CGU value in use. As a result, an impairment of GBP5m has been recognised in other operating expenses. The remaining carrying value is GBP8m and remains sensitive to changes in key assumptions. The key assumptions used in determining the value in use for the Norway CGU and changes therein required to reduce the remaining carrying value to nil are as follows:

 
                                         Change required 
                                            for carrying 
                                                value to 
                             Assumption         be fully 
Norway CGU                         used         impaired 
Pre-tax discount rate             10.5%             +1.3 
Weighted average growth 
 rate                              2.5%             -1.5 
 

A 2.4% increase in the forecast COR would also reduce the carrying value to nil.

No other impairments have been identified, with recoverable value sufficiently exceeding carrying value elsewhere in the Group. The table below shows the impact of a 1% increase in the cost of capital and a 1% decrease in future growth rates, neither of which would result in an impairment.

 
                                                          Change in recoverable amount 
                                                               less carrying value 
                                            Recoverable 
                                            amount less                 Weighted average 
                                               carrying  Discount rate       growth rate 
                                 Goodwill         value            +1%              - 1% 
                                     GBPm          GBPm           GBPm              GBPm 
Scandinavia (Sweden, Norway, 
 Denmark)                             142         3,040          (531)             (412) 
Canada (Commercial, Johnson, 
 Personal, Travel)                    162         1,308          (339)             (274) 
UK and International (Ireland, 
 Oman)                                 43           216           (74)              (59) 
Total goodwill                        347         4,564          (944)             (745) 
 
 
 12. FINANCIAL ASSETS AND FAIR VALUE MEASUREMENTS 
 
Financial assets 
                                           30 June  31 December 
                                              2020         2019 
                                              GBPm         GBPm 
Equity securities                              635          673 
Debt securities                             10,628       10,411 
Financial assets measured at fair value     11,263       11,084 
Loans and receivables                          368          338 
Total financial assets                      11,631       11,422 
 

IFRS 9 'Financial Instruments'

The Group qualifies for temporary exemption from applying IFRS 9 'Financial Instruments' on the grounds that it has not previously applied any version of IFRS 9 and its activities are predominantly connected with insurance, with the carrying amount of its liabilities within the scope of IFRS 4 and debt instruments included within regulatory capital being greater than 90% of the total carrying amount of all its liabilities at 31 December 2015 and with no subsequent change in its activities.

The fair value at 30 June 2020 and change during the period of financial assets that are held to collect cash flows on specified dates that are solely for payment of principle and interest (SPPI) and are not held for trading as defined under IFRS 9, nor are managed or evaluated on a fair value basis, is set out below, together with the same information for other financial assets:

 
As at 30 June 2020 
                                        SPPI financial  Other financial 
                                                assets           assets   Total 
                                                  GBPm             GBPm    GBPm 
Available for sale equity securities                 -              635     635 
Available for sale debt securities              10,313              301  10,614 
Debt securities at FVTPL                             -               14      14 
Loans and receivables                              368                -     368 
Derivative assets held for trading                   -               84      84 
Total                                           10,681            1,034  11,715 
 
 
As at 31 December 2019 
                                        SPPI financial  Other financial 
                                                assets           assets   Total 
                                                  GBPm             GBPm    GBPm 
Available for sale equity securities                 -              673     673 
Available for sale debt securities              10,073              323  10,396 
Debt securities at FVTPL                             -               15      15 
Loans and receivables                              338                -     338 
Derivative assets held for trading                   -               66      66 
Total                                           10,411            1,077  11,488 
 

The fair value gains/losses of SPPI financial assets and other financial assets during the six months to 30 June 2020 are GBP111m gains (31 December 2019: GBP114m gains) and GBP94m losses (31 December 2019: GBP31m gains) respectively.

When IFRS 9 is adopted by the Group (currently expected to be 2023) an expected credit loss provision will be recognised replacing the incurred credit loss provision under IAS 39, the impact of which will be determined by the financial instruments held at that time.

Companies within the Group that are applying IFRS 9 and disclose relevant information in their own published financial statements in addition to that already included in these condensed consolidated financial statements are indicated in Appendix B of the 2019 Annual Report and Accounts .

Fair value measurements recognised in the statement of financial position

The following table provides an analysis of financial instruments and other items that are measured subsequent to initial recognition at fair value as well as financial liabilities not measured at fair value, grouped into Levels 1 to 3. The table does not include financial assets and liabilities not measured at fair value if the carrying value is a reasonable approximation of fair value.

 
                                                       Fair value hierarchy 
                                                           30 June 2020 
                                                    Level   Level  Level 
                                                        1       2      3    Total 
                                                     GBPm    GBPm   GBPm     GBPm 
Group occupied property - land and buildings            -       -     19       19 
Investment property                                     -       -    295      295 
 
Available for sale financial assets: 
 Equity securities                                    177     152    306      635 
 Debt securities                                    3,565   6,677    372   10,614 
 
Financial assets at fair value through 
 the income statement: 
 Debt securities                                        -       -     14       14 
                                                    3,742   6,829  1,006   11,577 
Derivative assets: 
 At fair value through the income statement             -      84      -       84 
 Designated as hedging instruments                      -       1      -        1 
Total assets measured at fair value                 3,742   6,914  1,006   11,662 
 
Derivative liabilities: 
 At fair value through the income statement             -     104      -      104 
 Designated as hedging instruments                      -      76      -       76 
Total liabilities measured at fair value                -     180      -      180 
 
Issued debt                                             -     803      -      803 
Total liabilities not measured at fair 
 value                                                  -     803      -      803 
                                                        Fair value hierarchy 
                                                          31 December 2019 
                                                    Level   Level  Level 
                                                        1       2      3      Total 
                                                     GBPm    GBPm   GBPm       GBPm 
Group occupied property - land and buildings            -       -     19         19 
Investment property                                     -       -    300        300 
 
Available for sale financial assets: 
 Equity securities                                    394       -    279        673 
 Debt securities                                    3,725   6,296    375     10,396 
 
Financial assets at fair value through 
 the income statement: 
 Debt securities                                        -       -     15         15 
                                                    4,119   6,296    988     11,403 
Derivative assets: 
 At fair value through the 
  income statement                                      -      66      -         66 
 Designated as hedging instruments                      -      32      -         32 
Total assets measured at fair 
 value                                              4,119   6,394    988     11,501 
 
Derivative liabilities: 
 At fair value through the 
  income statement                                      -      65      -         65 
 Designated as hedging instruments                      -      30      -         30 
Total liabilities measured 
 at fair value                                          -      95      -         95 
 
Issued debt                                             -     814      -        814 
Total liabilities not measured 
 at fair value                                          -     814      -        814 
 
 

Estimation of the fair value of assets and liabilities

Fair value is used to value a number of assets within the statement of financial position and represents their market value at the reporting date.

Group occupied property and investment property

Group occupied properties are valued annually on a vacant possession basis using third party valuers. Investment properties are valued, at least annually, at their highest and best use.

The fair value of property has been determined by external, independent valuers, having appropriate recognised professional qualifications and recent experience in the location and category of the property being valued.

The valuations of Group occupied properties and investment properties are based on the comparative method of valuation with reference to sales of other comparable buildings. Fair value is then determined based on the locational qualities and physical building characteristics (principally condition, size, specification and layout) together with factoring in the occupational lease terms and tenant covenant strength as appropriate.

COVID-19 is impacting the property market activity in many sectors. The report received from the independent valuers as at 30 June 2020 notes that they can attach less weight to previous market evidence for comparison purposes, to inform opinions of value, and that they are facing an unprecedented set of circumstances on which to base a judgement. The valuations across 62% of the portfolio are therefore reported on the basis of "material valuation uncertainty" as per VPS 3 and VPGA 10 of the RICS Red Book Global. The inclusion of the "material valuation uncertainty" declaration does not mean that valuations cannot be relied upon. Rather, the phrase is used in order to be clear and transparent with all parties, in a professional manner, that less certainty can be attached to valuations than would otherwise be the case. The sensitivity of the portfolio to property price risk is provided in this note on page 65.

There has been no change in the valuation methodology used for investment property as a result of COVID-19.

Derivative financial instruments

Derivative financial instruments are financial contracts whose fair value is determined on a market basis by reference to underlying interest rate, foreign exchange rate, equity or commodity instrument or indices.

Issued debt

The fair value measurement of the Group's issued debt instruments, with the exception of the subordinated guaranteed US$ bonds, are based on pricing obtained from a range of financial intermediaries who base their valuations on recent transactions of the Group's issued debt instruments and other observable market inputs such as applicable risk free rate and appropriate credit risk spreads.

The fair value measurement of the subordinated guaranteed US$ bonds is also obtained from an indicative valuation based on the applicable risk-free rate and appropriate credit risk spread.

Fair value hierarchy

Fair value for all assets and liabilities, which are either measured or disclosed, is determined based on available information and categorised according to a three-level fair value hierarchy as detailed below:

-- Level 1 fair value measurements are those derived from quoted prices (unadjusted) in active markets for identical assets or liabilities;

-- Level 2 fair value measurements are those derived from data other than quoted prices included within level 1 that are observable for the asset or liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices);

-- Level 3 fair value measurements are those derived from valuation techniques that include significant inputs for the asset or liability valuation that are not based on observable market data (unobservable inputs).

A financial instrument is regarded as quoted in an active market (level 1) if quoted prices for that financial instrument are readily and regularly available from an exchange, dealer, broker, industry group, pricing service or regulatory agency, and those prices represent actual and regularly occurring market transactions on an arm's length basis.

For level 1 and level 2 investments, the Group uses prices received from external providers who calculate these prices from quotes available at the reporting date for the particular investment being valued. For investments that are actively traded, the Group determines whether the prices meet the criteria for classification as a level 1 valuation. The price provided is classified as a level 1 valuation when it represents the price at which the investment traded at the reporting date taking into account the frequency and volume of trading of the individual investment together with the spread of prices that are quoted at the reporting date for such trades. Typically investments in frequently traded government debt would meet the criteria for classification in the level 1 category. Where the prices provided do not meet the criteria for classification in the level 1 category, the prices are classified in the level 2 category.

In certain circumstances, the Group does not receive pricing information from an external provider for its financial investments. In such circumstances the Group calculates fair value which may use input parameters that are not based on observable market data. Unobservable inputs are based on assumptions that are neither supported by prices from observable current market transactions for the same instrument nor based on available market data. In these cases, judgement is required to establish fair values. Valuations that require the significant use of unobservable data are classified as level 3 valuations. In addition, the valuations used for investment properties and for Group occupied properties are classified in the level 3 category. Given the current ongoing economic uncertainty, asset valuation techniques that rely on unobservable inputs are less certain, and additional sensitivity has been applied to the valuation of level 3 assets in this note on page 65.

COVID-19 has impacted financial markets with price volatility and changes in trading volumes. A review of the assets' fair value and their classification on the fair value hierarchy has been performed. As a result of this review, Canadian preference shares of GBP152m (31 December 2019: GBP176m) have been transferred from level 1 to level 2 of the fair value hierarchy in recognition of the relatively low volume of trading.

A reconciliation of Level 3 fair value measurements of financial assets is shown in the table below. There are no Level 3 financial liabilities.

 
                                                                   Investments 
                                                                     at fair 
                                                                      value 
                                                                     through 
                                          Available for             the income 
                                         sale investments           statement 
                                                                                                  Group 
                                        Equity                                    Investment   occupied 
                                    securities  Debt securities  Debt securities    property   property  Total 
                                          GBPm             GBPm             GBPm        GBPm       GBPm   GBPm 
Level 3 financial assets 
 at 1 January 2019                         355              410               19         310         19  1,113 
Total gains/(losses) recognised 
 in: 
 Income statement                            3                3              (6)        (10)        (1)   (11) 
 Other comprehensive income                (6)             (11)                -           -          1   (16) 
Purchases                                   35              134                2           9          -    180 
Disposals                                 (96)            (157)                -         (9)          -  (262) 
Exchange adjustment                       (12)              (4)                -           -          -   (16) 
Level 3 financial assets 
 at 1 January 2020                         279              375               15         300         19    988 
Total gains/(losses) recognised 
 in: 
 Income statement                          (2)              (1)              (1)        (14)          -   (18) 
 Other comprehensive income                  5                6                -           -          -     11 
Purchases                                   29               43                -           9          -     81 
Disposals                                 (17)             (60)                -           -          -   (77) 
Exchange adjustment                         12                9                -           -          -     21 
Level 3 financial assets 
 at 30 June 2020                           306              372               14         295         19  1,006 
 

Unrealised losses of GBP1m (2019: GBP6m losses) attributable to FVTPL debt securities recognised in the condensed consolidated income statement relate to those still held at the end of the period.

The following table shows the level 3 available for sale financial assets, investment properties and Group occupied property carried at fair value as at the balance sheet date, the main assumptions used in the valuation of these instruments and reasonably possible decreases in fair value based on reasonably possible alternative assumptions.

 
                                                          Reasonably possible alternative 
                                                                    assumptions 
                                                                              31 December 
                                                          30 June 2020            2019 
                                                        Current  Decrease  Current  Decrease 
                                                           fair   in fair     fair   in fair 
                                                          value     value    value     value 
Available for sale financial         Main assumptions 
 assets and property                                       GBPm      GBPm     GBPm      GBPm 
Group occupied property - 
 land and buildings (1)            Property valuation        19       (3)       19       (3) 
                                 Cash flows; discount 
Investment properties (1)                        rate       295      (45)      300      (48) 
 
Level 3 available for sale 
 financial assets: 
                                 Cash flows; discount 
 Equity securities (2)                           rate       306       (9)      279       (9) 
                                 Cash flows; discount 
 Debt securities (2)                             rate       372      (12)      375      (11) 
Total                                                       992      (69)      973      (71) 
 

(1) The Group's property portfolio (including the Group occupied properties) is almost exclusively located in the UK. Reasonably possible alternative valuations have been determined using an increase of 100bps in the discount rate used in the valuation. This increase has been considered in light of the current level of uncertainty and a change of 100bps is considered a reasonably possible scenario. A similar sensitivity was applied at 31 December 2019 which, with hindsight, was more severe than market conditions at that time warranted.

(2) The Group's investments in financial assets classified at level 3 in the hierarchy are primarily investments in various private fund structures investing in debt instruments where the valuation includes estimates of the credit spreads on the underlying holdings. The estimates of the credit spread are based upon market observable credit spreads for what are considered to be assets with similar credit risk. Reasonably possible alternative valuations have been determined using an increase of 100bps in the credit spread used in the valuation. This increase has been considered in light of the current level of uncertainty and a change of 100bps is considered a reasonably possible scenario. A similar sensitivity was applied at 31 December 2019 which, with hindsight, was more severe than market conditions at that time warranted.

13. DEFERRED TAX

 
                               Asset               Liability 
                        30 June  31 December  30 June  31 December 
                           2020         2019     2020         2019 
                           GBPm         GBPm     GBPm         GBPm 
Deferred tax position       202          209      102           84 
 

Of the GBP202m (31 December 2019: GBP209m) deferred tax asset recognised by the Group, GBP180m (31 December 2019: GBP180m) relates to the UK.

Deferred tax assets have been recognised on the basis that management consider it probable that future taxable profits will be available against which these deferred tax assets can be utilised. Key assumptions in the forecast are subject to sensitivity testing which, together with additional modelling and analysis, support management's judgement that the carrying value of deferred tax assets continues to be supportable. The recognition approach is consistent with that applied at the year ended 2019 but the relevant forecasts have been updated to reflect the latest view, including the impact of COVID-19, as well the change in the future tax rate to 19%.

The majority of the deferred tax asset recognised based on future profits is that in respect of the UK. The evidence for the future taxable profits is a seven-year forecast based on the three year operational plans prepared by the relevant businesses and a further four years of extrapolation, which are subject to internal review and challenge, including by the Board. The four years of extrapolation assumes premium growth of 4% per annum, combined operating ratio improvements for specific lines of business where this is expected based on longer range projections and the achievement of cost savings in the operating plans. Updated forecasts have been prepared by the relevant businesses in the 6 months to 30 June 2020 reflecting the latest view, including the impact of COVID-19 on future taxable profits. The latest valuation also incorporates the impact of the UK corporation tax rate remaining at 19% as this is the substantively enacted rate. All other modelling assumptions remain consistent with the 2019 year-end valuation.

The value of the deferred tax asset is sensitive to assumptions in respect of forecast profits. The impact of downward movements in key assumptions on the value of the UK deferred tax asset is summarised below:

 
                                               30 June  31 December 
                                                  2020         2019 
                                                  GBPm         GBPm 
1% increase in combined operating ratio 
 across all 7 years                               (16)         (15) 
1 year reduction in the forecast modelling 
 period                                           (25)         (23) 
50 basis points decrease in bond yields            (8)          (7) 
1% decrease in annual premium growth               (1)          (1) 
50% cost savings achieved(1)                      (12)         (10) 
 

(1) Cost savings included in the operational plans from 2022 onwards which are probable but where there is not yet a firm commitment.

Note: The relationship between the UK deferred tax asset and the above sensitivities is not always linear. Therefore, the cumulative impact on the deferred tax asset of combined sensitivities or longer extrapolations based on the above numbers will be indicative only.

In addition to the impact on the deferred tax asset of downwards movements in the key assumptions set out above, further specific downside scenarios have been modelled at 30 June 2020:

-- A mild downside scenario reflecting modestly increased impacts of COVID-19 in 2020 and 2021 as well as some worsening of other key assumptions such as weather and large losses. The outcome of this scenario was a reduction in forecast profits of GBP43m which would reduce the deferred tax asset by GBP5m.

-- A more severe downside scenario reflecting increased impacts of COVID-19 in 2020 and 2021 as well as worsening of other key assumptions such as weather and large losses. The outcome of this scenario was a reduction in forecast profits of GBP90m which would reduce the deferred tax asset by GBP11m.

14. CASH AND CASH EQUIVALENTS

 
                                                  30 June  31 December  30 June 
                                                     2020         2019     2019 
                                                     GBPm         GBPm     GBPm 
Cash and cash equivalents and bank overdrafts 
 (as reported within the condensed consolidated 
 statement of cash flows)                             921          886      812 
Add: Bank overdrafts reported in Borrowings             7           23       10 
Total cash and cash equivalents                       928          909      822 
Less: Assets classified as held for sale                -            -        4 
Total cash and cash equivalents net of 
 held for sale (as reported within the 
 condensed consolidated statement of financial 
 position)                                            928          909      818 
 

15. share capital

The issued share capital at 30 June 2020 consists of 1,034,529,845 ordinary shares of GBP1.00 each and 125,000,000 of preference shares of GBP1.00 each (31 December 2019: 1,031,645,294 ordinary shares of GBP1.00 each and 125,000,000 preference shares of GBP1.00 each).

The issued share capital of the Parent Company is fully paid.

16. INSURANCE CONTRACT LIABILITIES

Estimation techniques and uncertainties

Estimation methodologies and reserving processes remained consistent and are discussed in note 37 on page 172 of the 2019 Annual Report and Accounts. The ultimate costs of claims are always uncertain, increasingly so at present given the impact of the COVID-19 pandemic. Materially different outcomes to those we assume are possible. Current year claims exhibit different characteristics to those normally observed. Open claims from prior periods before the pandemic are also impacted by changing circumstances during the claim settlement period. Assumptions have been made in key areas in order to estimate the ultimate cost of claims, such as:

-- Frequency, based on different levels of reported claim counts observed thus far during the six months to 30 June 2020

-- Severity, based on different average claims costs observed thus far during the six months to 30 June 2020

-- Claims development patterns, taking into account both internal operations and external impacts

   --      Direct COVID-19 ultimate claims costs, including the outcome of legal proceedings 

The heightened level of uncertainty around the estimates of ultimate claim costs will persist for some time.

Details of the Group accounting policies in respect of insurance contract liabilities can be found in note 4 on page 131 of the 2019 Annual Report and Accounts.

Sensitivities

Sensitivities in the table below show the impact on the net claims reserves of changes to key assumptions in relation to reserving risk and underwriting and claims risk. Whilst the range on the sensitivities was wider in the 2019 Annual Report and Accounts, the new set of metrics shown below are more tailored to the increased uncertainties and more aligned to the key risks as described in note 5 .

 
                                                                  2020       2019 
Impact on net claims reserves                                     GBPm       GBPm 
Current year attritional loss ratios frequency or severity 
 assumptions +5%                                               75 - 80    85 - 90 
Current year large loss ratios frequency or severity 
 assumptions +5%                                               15 - 20    15 - 20 
Inflation being 1% higher than expected for the next 
 2 years                                                     100 - 120  100 - 120 
 

Discount assumptions

The total value of provisions for losses and loss adjustment expenses less related reinsurance recoveries before discounting at 30 June 2020 is GBP8,373m (31 December 2019: GBP8,081m).

 
 Claims on certain classes of business have been discounted as follows: 
 
                                                                      Average number 
                                                                   of years to settlement 
                                                                       from reporting 
                                              Discount rate                 date 
                                           30 June  31 December    30 June     31 December 
                                              2020         2019       2020            2019 
              Category                           %            %      Years           Years 
UK            Asbestos and environmental         4            4          8               8 
UK            Periodic Payment Orders            4            4         19              19 
Scandinavia   Disability                       1.1          1.2          5               6 
Scandinavia   Annuities                        2.3          2.4         14              14 
Canada        Excess casualty                  3.5          3.5          7               7 
 

The impact of the reduction in the discount rate on long-term insurance liabilities in Denmark (GBP8m) has been recognised in unwind of discount and change in economic assumptions in the consolidated income statement.

In determining the average number of years to ultimate claims settlement, estimates have been made based on the underlying claims settlement patterns.

Gross insurance contract liabilities and the reinsurers' share of insurance contract liabilities

The gross insurance contract liabilities and the reinsurers' (RI) share of insurance contract liabilities presented in the condensed consolidated statement of financial position comprise the following:

 
As at 30 June 2020 
                                                     Gross       RI     Net 
                                                      GBPm     GBPm    GBPm 
Provision for unearned premiums                      3,377    (829)   2,548 
Provision for losses and loss adjustment expenses    9,428  (1,581)   7,847 
Total insurance contract liabilities                12,805  (2,410)  10,395 
 
As at 31 December 2019 
                                                     Gross       RI     Net 
                                                      GBPm     GBPm    GBPm 
Provision for unearned premiums                      3,166    (746)   2,420 
Provision for losses and loss adjustment expenses    9,141  (1,580)   7,561 
Total insurance contract liabilities                12,307  (2,326)   9,981 
 
 
Provisions for losses and loss adjustment expenses 
 
 The following changes have occurred in the provisions for losses and 
  loss adjustment expenses during the period: 
 
                                                         30 June  31 December 
                                                            2020         2019 
                                                            GBPm         GBPm 
Provisions for losses and loss adjustment expenses 
 at 1 January                                              9,141       10,072 
Gross claims incurred and loss adjustment expenses         2,261        5,059 
Total claims payments made in the year net of salvage 
and other recoveries                                     (2,334)      (5,196) 
Disposal of UK Legacy                                          -        (572) 
Exchange adjustment                                          334        (283) 
Other movements                                               26           61 
Provisions for losses and loss adjustment expenses 
 at 30 June/31 December                                    9,428        9,141 
 

17. RETIREMENT BENEFIT OBLIGATIONS

Defined benefit pension schemes and other post-retirement benefits

The amounts recognised in the condensed consolidated statement of financial position are as follows:

 
                                               30 June 2020           31 December 2019 
                                               UK  Other    Total       UK  Other    Total 
                                             GBPm   GBPm     GBPm     GBPm   GBPm     GBPm 
 
 
 Present value of funded obligations      (8,706)  (429)  (9,135)  (8,147)  (435)  (8,582) 
 Present value of unfunded obligations        (7)   (92)     (99)      (7)   (92)     (99) 
 Fair value of plan assets                  9,260    482    9,742    8,549    467    9,016 
 Other net surplus remeasurements           (193)      -    (193)    (141)      -    (141) 
Net IAS 19 surplus/(deficits) in the 
schemes                                       354   (39)      315      254   (60)      194 
 
Defined benefit pension schemes               354      6      360      254   (15)      239 
Other post-retirement benefits                  -   (45)     (45)        -   (45)     (45) 
 
Schemes in surplus                            361     49      410      261     29      290 
Schemes in deficit                            (7)   (88)     (95)      (7)   (89)     (96) 
 

Movement during the period:

 
                                                                     30 June 2020 
                                                      Present  Fair value        Other net 
                                                        value     of plan          surplus   Net surplus 
                                               of obligations      assets   remeasurements   / (deficit) 
                                                         GBPm        GBPm             GBPm          GBPm 
At 1 January                                          (8,681)       9,016            (141)           194 
 Current service costs                                    (3)           -                -           (3) 
 Termination payments                                     (1)           -                -           (1) 
 Interest (expense)/income                               (90)          94                -             4 
 Administration costs                                       -         (3)                -           (3) 
 Gains on settlements/curtailments                          1           -                -             1 
Total (expenses)/income recognised 
 in income statement                                     (93)          91                -           (2) 
 Return on scheme assets less amounts 
  in interest income                                        -         720                -           720 
 Effect of changes in financial assumptions             (669)           -                -         (669) 
 Experience gains                                          41           -                -            41 
 Investment expenses                                        -         (5)                -           (5) 
 Other net surplus remeasurements                           -           -             (52)          (52) 
Remeasurements recognised in other 
 comprehensive income                                   (628)         715             (52)            35 
Employer contribution                                       -          89                -            89 
Benefit payments                                          182       (182)                -             - 
Exchange adjustment                                      (14)          13                -           (1) 
At 30 June                                            (9,234)       9,742            (193)           315 
Deferred tax                                                                                          13 
IAS 19 net surplus net of deferred 
 tax                                                                                                 328 
 
 
                                                                     31 December 2019 
                                                        Present  Fair value        Other net 
                                                          value     of plan          surplus   Net surplus 
                                                 of obligations      assets   remeasurements   / (deficit) 
                                                           GBPm        GBPm             GBPm          GBPm 
At 1 January                                            (7,974)       8,265            (129)           162 
 Current service costs                                      (5)           -                -           (5) 
 Termination payments                                       (1)           -                -           (1) 
 Interest (expense)/income                                (225)         235                -            10 
 Administration costs                                         -         (6)                -           (6) 
 Gains on settlements/curtailments                           14           -                -            14 
Total (expenses)/income recognised 
 in income statement                                      (217)         229                -            12 
 Return on scheme assets less amounts 
  in interest income                                          -         775                -           775 
 Effect of changes in financial assumptions               (888)           -                -         (888) 
 Effect of changes in demographic assumptions                32           -                -            32 
 Experience gains                                            18           -                -            18 
 Investment expenses                                          -         (8)                -           (8) 
 Other net surplus remeasurements                             -           -             (12)          (12) 
Remeasurements recognised in other 
 comprehensive income                                     (838)         767             (12)          (83) 
Employer contribution                                         -         107                -           107 
Benefit payments                                            352       (352)                -             - 
Exchange adjustment                                         (4)           -                -           (4) 
At 31 December                                          (8,681)       9,016            (141)           194 
Deferred tax                                                                                            17 
IAS 19 net surplus net of deferred 
 tax                                                                                                   211 
 

Over the period a change was made to our actuarial provider of IAS 19 discount rate. The underlying principles of this assumption remain unchanged and, while the impact will vary slightly at different dates, it is expected to remain broadly neutral (1bp at 31 December 2019, which is equivalent to less than a GBP5m decrease in net IAS 19 surplus).

18. Related party Transactions

During the first half of 2020, there have been no related party transactions that have materially affected the financial position or the results for the period. There have also been no changes in the nature of the related party transactions as disclosed in note 15 on page 149 of the 2019 Annual Report and Accounts.

19. EVENTS AFTER THE REPORTING PERIOD

On 1 May 2020, the Financial Conduct Authority (FCA) announced that whilst in most cases business interruption (BI) policies are focussed on property damage, there are some BI policy wordings that the FCA considered unclear in how insurers should respond to COVID-19. On 1 June 2020, the FCA published the set of wordings they intend to review. RSA were 1 of the 16 insurers listed who underwrite policies with this wording and are 1 of 8 participants in the proceedings. Court hearings began after the balance sheet date on 20 July 2020 and are expected to conclude at the end of the month with a decision then expected during the second half of 2020.

A small number of litigation claims for unpaid BI claims have been filed outside of the UK FCA test case in other regions. RSA conducts a thorough claims assessment process for all BI claims received. Most BI coverages are not expected to be eligible under their terms for COVID-19 claims. In areas of litigation, the claims assessment is supported with legal advice and consequently claims reserves are not held in respect of adverse outcomes beyond the cost of litigation.

20. results for THE YEAR 2019

The statutory accounts of RSA Insurance Group plc for the year ended 31 December 2019 have been delivered to the Registrar of Companies. The independent auditor's report on the Group accounts for the year ended 31 December 2019 is unqualified, does not draw attention to any matters by way of emphasis and does not include a statement under section 498(2) or (3) of the Companies Act 2006.

NOTES TO THE CONDENSED CONSOLIDATED STATEMENT OF CASH FLOWS

21. RECONCILIATION OF CASH FLOWS FROM OPERATING ACTIVITIES

The reconciliation of net profit before tax to cash flows from operating activities is as follows:

 
                                                             30 June  30 June 
                                                                2020     2019 
                                                                GBPm     GBPm 
Cash flows from operating activities 
Profit for the year before tax                                   211      227 
Adjustments for non-cash movements in net profit for 
 the year 
Amortisation of available for sale assets                         26       21 
Depreciation of tangible assets                                   28       29 
Amortisation and impairment of intangible assets                  42       44 
Fair value losses/(gains) on disposal of financial assets         19      (3) 
Impairment charge on available for sale financial assets          20        - 
Share of profit of associates                                      -      (1) 
Loss on disposal of business                                       -       17 
Other non-cash movements                                        (29)       30 
Changes in operating assets/liabilities 
Loss and loss adjustment expenses                               (24)        3 
Unearned premiums                                                 41       28 
Movement in working capital                                    (255)    (106) 
Reclassification of investment income and interest paid        (156)    (142) 
Pension deficit funding                                         (75)     (88) 
Cash generated from investment of insurance assets 
Dividend income                                                   16       18 
Interest and other investment income                             144      132 
Cash flows from operating activities                               8      209 
 
 
APPENDIX A: EXCHANGE RATES 
                                     6 months          6 months         12 months 
                                                                      31 December 
Local currency/GBP               30 June 2020      30 June 2019              2019 
                             Average  Closing  Average  Closing  Average  Closing 
Canadian Dollar                 1.72     1.68     1.72     1.66     1.70     1.72 
Danish Krone                    8.55     8.20     8.55     8.34     8.52     8.82 
Swedish Krona                  12.21    11.51    12.05    11.81    12.08    12.40 
Euro                            1.15     1.10     1.15     1.12     1.14     1.18 
 

RESPONSIBILITY STATEMENT OF THE DIRECTORS IN RESPECT OF THE HALF-YEARLY FINANCIAL REPORT

We confirm that to the best of our knowledge:

The condensed set of financial statements has been prepared in accordance with IAS 34 'Interim Financial Reporting' as adopted by the EU and gives a true and fair view of the assets, liabilities, financial position and profit or loss of the Group.

The interim management report includes a fair review of the information required by:

a) DTR 4.2.7R of the Disclosure Guidance and Transparency Rules, being an indication of important events that have occurred during the first six months of the financial year and their impact on the condensed set of financial statements; and a description of the principal risks and uncertainties for the remaining six months of the year; and

b) DTR 4.2.8R of the Disclosure Guidance and Transparency Rules, being related party transactions that have taken place in the first six months of the current financial year and that have materially affected the financial position or performance of the entity during that period; and any changes in the related party transactions described in the last annual report that could do so.

Signed on behalf of the Board

   Stephen Hester                                                    Charlotte Jones 
   Group Chief Executive                                       Group Chief Financial Officer 
   29 July 2020                                                         29 July 2020 

INDEPENDENT REVIEW REPORT TO RSA INSURANCE GROUP PLC

Conclusion

We have been engaged by the company to review the condensed set of financial statements in the half-yearly financial report for the six months ended 30 June 2020 which comprises the condensed consolidated income statement, the condensed consolidated statement of comprehensive income, the condensed consolidated statement of changes in equity, the condensed consolidated statement of financial position, the condensed consolidated statement of cashflows and the related explanatory notes.

Based on our review, nothing has come to our attention that causes us to believe that the condensed set of financial statements in the half-yearly financial report for the six months ended 30 June 2020 is not prepared, in all material respects, in accordance with IAS 34 Interim Financial Reporting as adopted by the EU and the Disclosure Guidance and Transparency Rules ("the DTR") of the UK's Financial Conduct Authority ("the UK FCA").

Scope of review

We conducted our review in accordance with International Standard on Review Engagements (UK and Ireland) 2410 Review of Interim Financial Information Performed by the Independent Auditor of the Entity issued by the Auditing Practices Board for use in the UK. A review of interim financial information consists of making enquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures. We read the other information contained in the half-yearly financial report and consider whether it contains any apparent misstatements or material inconsistencies with the information in the condensed set of financial statements.

A review is substantially less in scope than an audit conducted in accordance with International Standards on Auditing (UK) and consequently does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.

Directors' responsibilities

The half-yearly financial report is the responsibility of, and has been approved by, the directors. The directors are responsible for preparing the half-yearly financial report in accordance with the DTR of the UK FCA.

As disclosed in note 1, the annual financial statements of the Group are prepared in accordance with International Financial Reporting Standards as adopted by the EU. The directors are responsible for preparing the condensed set of financial statements included in the half-yearly financial report in accordance with IAS 34 as adopted by the EU.

Our responsibility

Our responsibility is to express to the company a conclusion on the condensed set of financial statements in the half-yearly financial report based on our review.

The purpose of our review work and to whom we owe our responsibilities

This report is made solely to the company in accordance with the terms of our engagement to assist the company in meeting the requirements of the DTR of the UK FCA. Our review has been undertaken so that we might state to the company those matters we are required to state to it in this report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company for our review work, for this report, or for the conclusions we have reached.

Salim Tharani

for and on behalf of KPMG LLP

Chartered Accountants

15 Canada Square

London

E14 5GL

29 July 2020

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

END

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