EXHIBIT 10.1
CREDIT AGREEMENT
dated as of
October 29, 2024
among
IBEX GLOBAL SOLUTIONS, INC.,
as Borrower Representative and a Borrower
IBEX LIMITED,
as Holdings
IBEX GLOBAL LIMITED,
as Intermediate Holdings,
THE OTHER LOAN PARTIES PARTY HERETO,
CERTAIN FINANCIAL INSTITUTIONS,
as Lenders,
and
HSBC BANK USA, NATIONAL ASSOCIATION,
as Administrative Agent, Issuing Bank and Swingline Lender
TABLE OF CONTENTS
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Page
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ARTICLE I. DEFINITIONS
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1
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Section 1.1.
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Defined Terms
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1
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Section 1.2.
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Classification of Loans and Borrowings
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42
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Section 1.3.
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Terms Generally; Rules of Construction
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42
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Section 1.4.
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Accounting Terms and Determinations; GAAP
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42
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Section 1.5.
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Rounding
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43
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Section 1.6.
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Time of Day
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43
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Section 1.7.
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Divisions
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43
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Section 1.8.
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Rates
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43
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Section 1.9.
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Letter of Credit Amounts
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44
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Section 1.10.
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Borrower Representative
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44
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Section 1.11.
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Nature of Obligations; Joint and Several Liability
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44
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ARTICLE II. THE CREDITS
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46
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Section 2.1.
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Revolving Commitments
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46
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Section 2.2.
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Loans and Borrowings
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46
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Section 2.3.
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Requests for Borrowings
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47
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Section 2.4.
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Swingline Loans
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48
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Section 2.5.
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Letters of Credit
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50
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Section 2.6.
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Funding of Borrowings
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56
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Section 2.7.
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Interest Elections
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57
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Section 2.8.
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Termination and Reduction of Revolving Commitments
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58
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Section 2.9.
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Repayment of Loans; Evidence of Debt
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59
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Section 2.10.
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Prepayment of Loans
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60
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Section 2.11.
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Fees
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61
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Section 2.12.
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Interest
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63
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Section 2.13.
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Alternate Rate of Interest
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64
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Section 2.14.
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Increased Costs
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66
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Section 2.15.
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Change in Legality
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67
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Section 2.16.
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Compensation for Losses
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68
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Section 2.17.
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Taxes
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68
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Section 2.18.
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Payments Generally; Pro Rata Treatment; Sharing of Set-offs
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72
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Section 2.19.
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Mitigation Obligations; Replacement of Lenders
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74
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Section 2.20.
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Cash Collateral
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75
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Section 2.21.
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Defaulting Lenders
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76
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Section 2.22.
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Increase in Commitment
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79
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Section 2.23.
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Overadvance Loans
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81
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Section 2.24.
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Protective Advances
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82
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ARTICLE III. REPRESENTATIONS AND WARRANTIES
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83
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Section 3.1.
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Organization; Powers
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83
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Section 3.2.
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Authorization; Enforceability
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83
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Section 3.3.
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Governmental Approvals; No Conflicts
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83
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Section 3.4.
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Financial Condition; No Material Adverse Effect
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84
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Section 3.5.
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Properties
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84
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Section 3.6.
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Litigation and Environmental Matters
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85
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Section 3.7.
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Compliance with Laws and Contractual Obligations; No Defaults
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86
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Section 3.8.
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Investment Company Status; Other Laws
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86
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Section 3.9.
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Taxes
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86
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Section 3.10.
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ERISA Compliance
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86
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Section 3.11.
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Insurance
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87
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Section 3.12.
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Margin Regulations
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87
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Section 3.13.
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Subsidiaries; Equity Interests
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88
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Section 3.14.
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Sanctions
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88
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Section 3.15.
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Disclosure
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88
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Section 3.16.
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Security Documents
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89
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Section 3.17.
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Solvency, etc
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89
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Section 3.18.
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Burdensome Obligations
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89
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Section 3.19.
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Anti-Corruption
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89
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Section 3.20.
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Use of Proceeds
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90
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Section 3.21.
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Affected Financial Institution
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90
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Section 3.22.
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Beneficial Ownership Certification
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90
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Section 3.23.
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Real Property
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90
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Section 3.24.
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Labor Matters
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90
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ARTICLE IV. CONDITIONS PRECEDENT
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90
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Section 4.1.
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Closing Date
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90
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Section 4.2.
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Each Credit Extension
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93
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ARTICLE V. AFFIRMATIVE COVENANTS
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93
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Section 5.1.
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Financial Statements; Ratings Change and Other Information
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94
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Section 5.2.
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Notices of Material Events
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96
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Section 5.3.
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Existence; Conduct of Business
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97
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Section 5.4.
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Payment of Obligations
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97
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Section 5.5.
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Maintenance of Properties; Insurance
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98
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Section 5.6.
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Books and Records; Inspection Rights; Field Examinations; Appraisals
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98
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Section 5.7.
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Compliance with Laws and Contractual Obligations
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99
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Section 5.8.
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Use of Proceeds and Letters of Credit
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99
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Section 5.9.
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Further Assurances
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99
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Section 5.10.
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Accuracy of Information
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101
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Section 5.11.
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Additional Information
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101
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Section 5.12.
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[Intentionally Omitted]
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101
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Section 5.13.
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[Intentionally Omitted]
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101
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Section 5.14.
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Collateral Reporting
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101
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Section 5.15.
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Accounts Covenants
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102
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Section 5.16.
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[Intentionally Omitted]
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103
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Section 5.17.
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[Intentionally Omitted]
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103
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Section 5.18.
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Right to Cure
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103
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Section 5.19.
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Cash Management
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103
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Section 5.20.
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[Intentionally Omitted]
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105
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Section 5.21.
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Post-Closing Covenants
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106
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ARTICLE VI. NEGATIVE COVENANTS
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106
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Section 6.1.
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Financial Covenants
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106
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Section 6.2.
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Indebtedness
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106
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Section 6.3.
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Liens
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107
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Section 6.4.
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Fundamental Changes
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108
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Section 6.5.
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Disposition of Property
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109
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Section 6.6.
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Investments, Loans, Advances, Guarantees and Acquisitions
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109
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Section 6.7.
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Hedging Agreements
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110
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Section 6.8.
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Restricted Payments
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110
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Section 6.9.
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Transactions with Affiliates
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111
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Section 6.10.
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Changes in Nature of Business
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111
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Section 6.11.
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Negative Pledges; Restrictive Agreements
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112
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Section 6.12.
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Restriction of Amendments to Certain Documents
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112
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Section 6.13.
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Changes in Fiscal Periods
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112
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Section 6.14.
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[Intentionally Omitted]
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112
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Section 6.15.
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Sanctions; Anti-Corruption
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112
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Section 6.16.
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Status of Holding Companies
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113
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ARTICLE VII. EVENTS OF DEFAULT
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113
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Section 7.1.
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Events of Default
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113
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Section 7.2.
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Application of Funds
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116
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ARTICLE VIII. THE ADMINISTRATIVE AGENT
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118
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Section 8.1.
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Appointment and Authority
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118
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Section 8.2.
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Rights as a Lender or Issuing Bank
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119
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Section 8.3.
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Exculpatory Provisions
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119
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Section 8.4.
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Reliance by Administrative Agent
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122
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Section 8.5.
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Delegation of Duties
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122
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Section 8.6.
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Resignation of Administrative Agent
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123
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Section 8.7.
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Non-Reliance on Administrative Agent, Issuing Bank and Other Lenders
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124
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Section 8.8.
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[Intentionally Omitted]
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125
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Section 8.9.
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Enforcement
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125
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Section 8.10.
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Administrative Agent May File Proofs of Claim
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125
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Section 8.11.
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Collateral and Guaranty Matters
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126
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Section 8.12.
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Lender Provided Hedging Agreements and Lender Provided Financial Service Products
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129
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Section 8.13.
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[Intentionally Omitted]
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129
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Section 8.14.
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Merger
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129
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Section 8.15.
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Certain ERISA Matters
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130
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Section 8.16.
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Erroneous Payments
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131
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ARTICLE IX. Miscellaneous
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133
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Section 9.1.
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Notices; Effectiveness; Electronic Communication
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133
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Section 9.2.
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Waivers; Amendments
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136
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Section 9.3.
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Expenses; Indemnity; Damage Waiver
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138
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Section 9.4.
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Successors and Assigns
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140
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Section 9.5.
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Survival
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144
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Section 9.6.
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Counterparts; Integration; Effectiveness; Electronic Execution
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Section 9.7.
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Severability
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145
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Section 9.8.
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Right of Set-off
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145
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Section 9.9.
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Governing Law; Jurisdiction; Etc
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146
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Section 9.10.
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WAIVER OF JURY TRIAL
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147
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Section 9.11.
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Headings
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147
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Section 9.12.
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Treatment of Certain Information; Confidentiality
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147
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Section 9.13.
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Interest Rate Limitation
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148
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Section 9.14.
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[Intentionally Omitted]
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149
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Section 9.15.
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PATRIOT Act
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149 |
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Section 9.16.
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Acknowledgment and Consent to Bail-In of Affected Financial Institutions
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149
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Section 9.17.
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Payments Set Aside
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149 |
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Section 9.18.
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No Advisory or Fiduciary Responsibility
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150
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Section 9.19.
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Acknowledgement Regarding Any Supported QFCs
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150
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Section 9.20.
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No Strict Construction
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151
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Section 9.21.
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Cashless Settlement
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151
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ARTICLE X. Guaranty
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151
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Section 10.1.
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Guarantee
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151
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Section 10.2.
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Waivers
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152
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Section 10.3.
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Guarantee Absolute
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Section 10.4.
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Acceleration
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Section 10.5.
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Delay of Subrogation, Etc
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Section 10.6.
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Subordination of Indebtedness
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Section 10.7.
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Instrument for the Payment of Money
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154 |
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Section 10.8.
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Continuing Guarantee
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154
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Section 10.9.
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Keepwell
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154
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SCHEDULES:
Schedule 2.1
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Commitments and Lenders
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Schedule 3.6
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Disclosed Matters
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Schedule 3.11
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Insurance
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Schedule 3.13
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Subsidiaries; Equity Interests
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Schedule 3.23
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Real Property
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Schedule 3.24
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Labor Matters
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Schedule 4.1
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Debt to be Repaid
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Schedule 5.9(c)
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Dormant Subsidiaries
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Schedule 5.19(a)(i)
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DDAs
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Schedule 5.19(a)(ii)
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Controlled Accounts
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Schedule 5.21
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Post-Closing
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Schedule 6.2
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Existing Indebtedness
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Schedule 6.3
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Existing Liens
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Schedule 6.6
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Investments
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EXHIBITS:
Exhibit A
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Form of Assignment and Assumption
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Exhibit B
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Form of Borrowing Base Certificate
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Exhibit C
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Form of Security Agreement
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Exhibit D-1 – D-4
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Forms of U.S. Tax Compliance Certificate
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Exhibit E
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Form of Borrowing Request
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Exhibit F
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Form of Interest Election Request
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Exhibit G
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Form of Compliance Certificate
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Exhibit H
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Form of Revolving Note
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Exhibit I
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Form of Intermediate Holdings Pledge Agreement
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Exhibit J
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Form of Intercompany Subordination Agreement
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CREDIT AGREEMENT dated as of October 29, 2024, among IBEX GLOBAL SOLUTIONS, INC., a corporation organized under the laws of the State of Delaware (“Ibex Solutions”), as Borrower
Representative, each other Person party hereto as a Borrower from time to time (collectively with Ibex Solutions, the “Borrowers” and each, a “Borrower”), IBEX LIMITED, an exempted company incorporated under the laws of Bermuda (“Holdings”),
IBEX GLOBAL LIMITED, an exempted company incorporated under the laws of Bermuda (“Intermediate Holdings”), the Guarantors party hereto from time to time, the Lenders (as defined hereinafter) that are from time to time parties hereto, and
HSBC BANK USA, NATIONAL ASSOCIATION (“HSBC”), as Administrative Agent (in such capacity, the “Administrative Agent”), Issuing Bank (as defined hereinafter) and Swingline Lender (as defined hereinafter).
WHEREAS, the Borrowers have requested that the Lenders provide a revolving credit facility, and the Lenders have indicated their willingness to make such facility available to the Borrowers and
the Issuing Bank has indicated its willingness to issue letters of credit, in each case, on the terms and subject to the conditions set forth herein.
NOW, THEREFORE, in consideration of the mutual covenants and agreements herein contained, and other good and valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties hereto hereby agree as follows:
ARTICLE I.
DEFINITIONS
Section 1.1. Defined Terms. As used in this Agreement (as defined hereinafter), the following terms have the meanings specified below:
“Account Debtor” has the meaning assigned to such term in the Uniform Commercial Code.
“Accounts” means an account (as that term is defined in the Uniform Commercial Code) and as to any Person shall also include all of such Person’s contract rights, instruments (including
those evidencing Indebtedness owed to such Person by its Affiliates), documents, chattel paper (including electronic chattel paper), general intangibles relating to accounts, contract rights, instruments, documents and chattel paper, and drafts
and acceptances, credit card receivables and all other forms of obligations owing to such Person arising out of or in connection with the sale or lease of inventory or the rendition of services, all supporting obligations, guarantees and other
security therefor, whether secured or unsecured, now existing or hereafter created, and whether or not specifically sold or assigned to the Administrative Agent hereunder.
“Acquisition” means any transaction or series of related transactions for the purpose of or resulting, directly or indirectly, in (a) the acquisition of all or substantially all of the
assets of a Person, or of all or substantially all of any business or division of a Person, (b) the acquisition of more than 50% of the Equity Interests of any Person, or otherwise causing any Person to become a Subsidiary or (c) a merger,
amalgamation or consolidation or any other combination with another Person (other than a Person that is already a Subsidiary).
“Administrative Agent” has the meaning specified in the preamble and includes any successor administrative agent appointed under Article VIII.
“Administrative Questionnaire” means an Administrative Questionnaire in a form supplied by the Administrative Agent.
“Affected Financial Institution” means (a) any EEA Financial Institution or (b) any UK Financial Institution.
“Affiliate” means, with respect to a specified Person, another Person that directly or indirectly through one or more intermediaries, Controls or is Controlled by or is under common
Control with the Person specified.
“Agent Parties” has the meaning specified in Section 9.1(d)(ii).
“Aggregate Revolving Commitments” means the Revolving Commitments of all the Lenders.
“Aggregate Revolving Credit Exposure” means, at any time, the sum of the Revolving Credit Exposures of the Lenders at such time.
“Agreement” means this Credit Agreement.
“Alternate Base Rate” means, for any day, a rate per annum equal to the highest of (a) the Prime Rate in effect on such day, (b) the Federal Funds Effective Rate in effect on such day
plus 0.50% and (c) the Term SOFR for a one-month tenor in effect on such day plus 1.00%. Any change in the Alternate Base Rate due to a change in the Prime Rate, the Federal Funds Effective Rate or such Term SOFR shall be effective from and
including the effective date of such change in the Prime Rate, the Federal Funds Effective Rate or such Term SOFR, respectively. For the avoidance of doubt, if the Alternate Base Rate as so determined would be less than zero, such rate shall
be deemed to be zero for purposes of this Agreement.
“Anti-Money Laundering Laws” means the PATRIOT Act; the U.S. Money Laundering Control Act of 1986 and the regulations and rules promulgated thereunder, as amended from time to time; the
U.S. Bank Secrecy Act and the regulations and rules promulgated thereunder, as amended from time to time; and corresponding laws of (a) the European Union designed to combat money laundering and terrorist financing and (b) jurisdictions in
which any Group Company operates or in which the proceeds of the Loans will be used or from which repayments of the Obligations will be derived.
“Applicable Commitment Fee Rate” means 0.25% per annum.
“Applicable Law” means, as to any Person, all applicable Laws binding upon such Person or to which such a Person is subject.
“Applicable Percentage” means, with respect to any Lender at any time, subject to reallocation with respect to a Defaulting Lender pursuant to Section 2.21, the percentage of the total
Revolving Commitments represented by such Lender’s Revolving Commitment (provided that, if the Revolving Commitments have terminated or expired, the Applicable Percentages shall be determined based upon such Lender’s share of the aggregate
Revolving Credit Exposures at that time).
“Applicable Rate” means, for any day, with respect to (a) any Base Rate Loan, 1.00% and (b) any SOFR Loan and letter of credit fees payable hereunder, 2.00% per annum.
“Approved Fund” means any Fund that is administered or managed by (a) a Lender, (b) an Affiliate of a Lender or (c) an entity or an Affiliate of an entity that administers or manages a
Lender.
“Article X Guarantor” means each Holding Company and each Subsidiary of the Loan Parties (other than an Excluded Subsidiary or a Borrower) that signs a joinder hereto.
“Asset Sale” means any Disposition of property or series of related Dispositions of property (excluding any such Disposition permitted by clauses (a), (b), (c), (d), (e) or (g) of
Section 6.5).
“Assignment and Assumption” means an assignment and assumption entered into by a Lender and an Eligible Assignee (with the consent of any party whose consent is required by Section 9.4),
and accepted by the Administrative Agent, in substantially the form of Exhibit A or any other form (including electronic documentation generated by use of an electronic platform) approved by the Administrative Agent.
“Attributable Indebtedness” means, as of any date of determination, (a) Capital Lease Obligations, and (b) in respect of any Synthetic Lease Obligation, the capitalized amount of the
remaining lease payments under the relevant lease that would appear on a balance sheet of such Person prepared as of such date in accordance with GAAP if such lease were accounted for as a capital lease.
“Availability Period” means the period from and including the Closing Date to but excluding the earlier of the Maturity Date and the date of termination of the Revolving Commitments.
“Available Tenor” means, as of any date of determination and with respect to the then-current Benchmark, as applicable, if such Benchmark is a term rate, any tenor for such Benchmark (or
component thereof) that is or may be used for determining the length of an interest period pursuant to this Agreement as of such date and not including, for the avoidance of doubt, any tenor for such Benchmark that is then-removed from the
definition of “Interest Period” pursuant to Section 2.13(e).
“Bail-In Action” means the exercise of any Write-Down and Conversion Powers by the applicable Resolution Authority in respect of any liability of an Affected Financial Institution.
“Bail-In Legislation” means (a) with respect to any EEA Member Country implementing Article 55 of Directive 2014/59/EU of the European Parliament and of the Council of the European
Union, the implementing law, regulation, rule or requirement for such EEA Member Country from time to time which is described in the EU Bail-In Legislation Schedule and (b) with respect to the United Kingdom, Part I of the United Kingdom
Banking Act 2009 (as amended from time to time) and any other law, regulation or rule applicable in the United Kingdom relating to the resolution of unsound or failing banks, investment firms or other financial institutions or their Affiliates
(other than through liquidation, administration or other insolvency proceedings).
“Bank Product Obligations” means all obligations of any Group Company or any of their Subsidiaries under any Lender Provided Hedging Agreement or any Lender Provided Financial Service
Product.
“Bank Product Provider” means the applicable Lender or an Affiliate of a Lender (i) party to a Lender Provided Hedging Agreement or (ii) providing a Lender Provided Financial Service
Product.
“Bank Product Reserve” means the aggregate amount of reserves established by the Administrative Agent in its Permitted Discretion from time to time in respect of Bank Product
Obligations; provided that the Administrative Agent shall not establish or increase a Bank Product Reserve if the establishment or increase of such Bank Product Reserve would cause an Event of Default or an Overadvance.
“Base Rate” when used in reference to any Loan or Borrowing, refers to whether such Loan, or the Loans comprising such Borrowing, are bearing interest at a rate determined by reference
to the Alternate Base Rate.
“Base Rate Loan” means a Loan that bears interest based on the Base Rate.
“Benchmark” means, initially, the Term SOFR Reference Rate; provided that if a Benchmark Transition Event has occurred with respect to the Term SOFR Reference Rate or the
then-current Benchmark, then “Benchmark” means the applicable Benchmark Replacement to the extent that such Benchmark Replacement has replaced such prior benchmark rate. Any reference to “Benchmark” shall include, as applicable, the published
component used in the calculation thereof.
“Benchmark Replacement” means, with respect to any Benchmark Transition Event, the sum of: (a) the alternate benchmark rate that has been selected by the Administrative Agent and the
Borrower Representative giving due consideration to (i) any selection or recommendation of a replacement benchmark rate or the mechanism for determining such a rate by the Relevant Governmental Body or (ii) any evolving or then-prevailing
market convention for determining a benchmark rate as a replacement to the then-current Benchmark for Dollar-denominated syndicated credit facilities at such time and (b) the related Benchmark Replacement Adjustment; provided that, if
such Benchmark Replacement as so determined would be less than the Floor, such Benchmark Replacement will be deemed to be the Floor for the purposes of this Agreement and the other Loan Documents.
“Benchmark Replacement Adjustment” means, with respect to any replacement of the then-current Benchmark with an Unadjusted Benchmark Replacement, the spread adjustment, or method for
calculating or determining such spread adjustment, (which may be a positive or negative value or zero) that has been selected by the Administrative Agent and the Borrower Representative giving due consideration to (a) any selection or
recommendation of a spread adjustment, or method for calculating or determining such spread adjustment, for the replacement of such Benchmark with the applicable Unadjusted Benchmark Replacement by the Relevant Governmental Body or (b) any
evolving or then-prevailing market convention for determining a spread adjustment, or method for calculating or determining such spread adjustment, for the replacement of such Benchmark with the applicable Unadjusted Benchmark Replacement for
Dollar-denominated syndicated credit facilities at such time.
“Benchmark Replacement Date” means the earliest to occur of the following events with respect to the then-current Benchmark:
(a) in the case of clause (a) or (b) of the definition of “Benchmark Transition Event”, the later of (i) the date of the public statement or publication of information referenced
therein and (ii) the date on which the administrator of such Benchmark (or the published component used in the calculation thereof) permanently or indefinitely ceases to provide such Benchmark (or such component thereof) or, if such Benchmark
is a term rate, all Available Tenors of such Benchmark (or such component thereof); or
(b) in the case of clause (c) of the definition of “Benchmark Transition Event”, the first date on which such Benchmark (or the published component used in the calculation thereof) has
been or, if such Benchmark is a term rate, all Available Tenors of such Benchmark (or such component thereof) have been determined and announced by regulatory supervisor for the administrator of such Benchmark (or such component thereof) to be
non-representative; provided that such non-representativeness will be determined by reference to the most recent statement or publication referenced in such clause (c) and even if such Benchmark (or such component thereof) or, if such
Benchmark is a term rate, any Available Tenor of such Benchmark (or such component thereof) continues to be provided on such date.
For the avoidance of doubt, if such Benchmark is a term rate, the “Benchmark Replacement Date” will be deemed to have occurred in the case of clause (a) or (b) with respect to any Benchmark
upon the occurrence of the applicable event or events set forth therein with respect to all then-current Available Tenors of such Benchmark (or the published component used in the calculation thereof).
“Benchmark Transition Event” means the occurrence of one or more of the following events with respect to the then-current Benchmark:
(a) a public statement or publication of information by or on behalf of the administrator of such Benchmark (or the published component used in the calculation thereof) announcing that
such administrator has ceased or will cease to provide such Benchmark (or such component thereof) or, if such Benchmark is a term rate, all Available Tenors of such Benchmark (or such component thereof), permanently or indefinitely; provided
that, at the time of such statement or publication, there is no successor administrator that will continue to provide such Benchmark (or such component thereof) or, if such Benchmark is a term rate, any Available Tenor of such Benchmark (or
such component thereof);
(b) a public statement or publication of information by the regulatory supervisor for the administrator of such Benchmark (or the published component used in the calculation thereof),
the Federal Reserve Board, the Federal Reserve Bank of New York, an insolvency official with jurisdiction over the administrator for such Benchmark (or such component), a resolution authority with jurisdiction over the administrator for such
Benchmark (or such component) or a court or an entity with similar insolvency or resolution authority over the administrator for such Benchmark (or such component), which states that the administrator of such Benchmark (or such component) has
ceased or will cease to provide such Benchmark (or such component thereof) or, if such Benchmark is a term rate, all Available Tenors of such Benchmark (or such component thereof) permanently or indefinitely; provided that, at the time
of such statement or publication, there is no successor administrator that will continue to provide such Benchmark (or such component thereof) or, if such Benchmark is a term rate, any Available Tenor of such Benchmark (or such component
thereof); or
(c) a public statement or publication of information by the regulatory supervisor for the administrator of such Benchmark (or the published component used in the calculation thereof)
announcing that such Benchmark (or such component thereof) or, if such Benchmark is a term rate, all Available Tenors of such Benchmark (or such component thereof) are not, or as of a specified future date will not be, representative.
For the avoidance of doubt, if such Benchmark is a term rate, a “Benchmark Transition Event” will be deemed to have occurred with respect to any Benchmark if a public statement or publication
of information set forth above has occurred with respect to each then-current Available Tenor of such Benchmark (or the published component used in the calculation thereof).
“Benchmark Transition Start Date” means, in the case of a Benchmark Transition Event, the earlier of (a) the applicable Benchmark Replacement Date and (b) if such Benchmark Transition
Event is a public statement or publication of information of a prospective event, the ninetieth (90th) day prior to the expected date of such event as of such
public statement or publication of information (or if the expected date of such prospective event is fewer than ninety (90) days after such statement or publication, the date of such statement or publication).
“Benchmark Unavailability Period” means, the period (if any) (a) beginning at the time that a Benchmark Replacement Date has occurred if, at such time, no Benchmark Replacement has
replaced the then-current Benchmark for all purposes hereunder and under any Loan Document in accordance with Section 2.13 and (b) ending at the time that a Benchmark Replacement has replaced the then-current Benchmark for all purposes
hereunder and under any Loan Document in accordance with Section 2.13.
“Beneficial Ownership Certification” means a certification regarding beneficial ownership required by the Beneficial Ownership Regulation.
“Beneficial Ownership Regulation” means 31 C.F.R. Sec. 1010.230.
“Benefit Plan” means any of (a) an “employee benefit plan” (as defined in ERISA) that is subject to Title I of ERISA, (b) a “plan” as defined in and subject to Section 4975 of the Code
or (c) any Person whose assets include (for purposes of ERISA Section 3(42) or otherwise for purposes of Title I of ERISA or Section 4975 of the Code) the assets of any such “employee benefit plan” or “plan”.
“BHC Act Affiliate” of a party means an “affiliate” (as such term is defined under, and interpreted in accordance with, 12 U.S.C. 1841(k)) of such party.
“Borrower” has the meaning specified in the preamble and including any Subsidiary joined as a “borrower” pursuant to this Agreement after the Closing Date.
“Borrower Materials” has the meaning specified in Section 9.1(d)(i).
“Borrower Representative” means Ibex Solutions or such other Person as may be designated as the “Borrower Representative” by the Borrowers from time to time, in each case in its capacity
as the Borrower Representative pursuant to the provisions of Section 1.10.
“Borrowing” means (a) Loans (other than Swingline Loans) of the same Type and Class made, converted or continued on the same date and, in the case of Term SOFR Loans, as to which a
single Interest Period is in effect or (b) a Swingline Loan.
“Borrowing Base” means, at any time, the amount equal to the sum of the following (as determined by reference to the most recent Borrowing Base Certificate delivered as of such date of
determination):
(a) 85% of Eligible Accounts (other than Eligible Investment Grade Accounts), plus
(b) 90% of Eligible Investment Grade Accounts, plus
(c) 90% of Eligible Foreign Insured Accounts, plus
(d) 80% of Eligible Unbilled Accounts, less
(e) any Reserves.
The Borrowing Base at any time shall be determined by reference to the most recent Borrowing Base Certificate delivered to the Administrative Agent pursuant to Section 5.14(a) or otherwise in
accordance with this Agreement, and shall not be restrictive of Administrative Agent’s rights under this Agreement.
Notwithstanding the foregoing, in no event shall the amount included in the Borrowing Base, after application of the applicable advance rate, pursuant to clause (d) of this definition exceed
thirty percent (30%) of the total Borrowing Base.
Notwithstanding the foregoing, unless agreed to by the Administrative Agent in its Permitted Discretion, no asset acquired in connection with an Investment permitted by this Agreement shall be
included in the calculation of the Borrowing Base until the Administrative Agent shall have conducted a field examination with respect to such assets pursuant to this Agreement.
“Borrowing Base Certificate” means a certificate substantially in the form of Exhibit B.
“Borrowing Request” means a request by the Borrower Representative for a Borrowing in accordance with Section 2.3, which shall be substantially in the form of Exhibit E.
“Business Day” means any day that is not a Saturday, Sunday or other day that is a legal holiday under the laws of the State of New York or is a day on which banking institutions in such
state are authorized or required by Law to close; provided however, that in relation to SOFR Loans and any interest rate settings, fundings, disbursements, settlements or payments of any such SOFR Loan, or any other dealings of
such SOFR Loan, any such day that is only a U.S. Government Securities Business Day.
“Capital Expenditures” means, for any period, the aggregate of all expenditures (whether paid in cash or accrued as liabilities and including in all events all amounts expended or
capitalized under Capital Leases) by Holdings and its Subsidiaries during such period that, in conformity with GAAP, are or are required to be included as capital expenditures on the consolidated statement of cash flows of Holdings and its
Subsidiaries.
“Capital Lease” means any lease of any property (whether real, personal or mixed) that, in conformity with GAAP, should be accounted for as a financing or capital lease. For avoidance
of doubt, the determination of whether a lease is a Capital Lease shall be based upon GAAP without giving effect to ASC 842 or any similar accounting principle.
“Capital Lease Obligations” means that portion of obligations with respect to Capital Leases that is properly classified as a liability on a balance sheet in conformity with GAAP.
“Cash Collateralize” means to deposit in a Controlled Account or to pledge and deposit with or deliver to the Administrative Agent, for the benefit of the Administrative Agent and one or
more of the Issuing Bank or Lenders, as collateral for LC Obligations, Swingline Exposure, obligations of Lenders to fund participations in respect of LC Obligations or Swingline Exposure and to indemnify the Administrative Agent under this
Agreement, cash or deposit account balances or, if the Administrative Agent, Issuing Bank or Swingline Lender shall agree in their sole and absolute discretion, other credit support, in each case pursuant to documentation in form and substance
satisfactory to the Administrative Agent, Issuing Bank or Swingline Lender. “Cash Collateral” shall have a meaning analogous to the foregoing and shall include the proceeds of such cash collateral and other credit support.
“Cash Dominion Period” means any period commencing, at the option of the Administrative Agent or the direction of the Required Lenders, on a date determined by the Administrative Agent
in its Permitted Discretion after the occurrence of any of the following: (a) any Event of Default occurs and is continuing for so long as such Event of Default has not been cured or waived or (b) Excess Availability shall have been less than
the greater of (x) $3,125,000 or (y) 12.5% of the Aggregate Revolving Commitments for five (5) consecutive Business Days and ending on the date thereafter that Excess Availability shall have been equal to or greater than the greater of (x)
$3,125,000 or (y) 12.5% of the Aggregate Revolving Commitments for thirty (30) consecutive calendar days.
“Cash Equivalent Investments” means:
(a) direct obligations of, or obligations the principal of and interest on which are unconditionally guaranteed by, the United States (or by
any agency thereof to the extent such obligations are backed by the full faith and credit of the United States), in each case maturing within one year from the date of acquisition thereof;
(b) investments in Dollar denominated commercial paper maturing within two hundred seventy (270) days from the date of acquisition thereof and having, at such date of acquisition, the
highest credit rating obtainable from S&P or from Moody’s;
(c) investments in certificates of deposit, banker’s acceptances and time deposits maturing within one hundred eighty (180) days from the date of acquisition thereof issued or
guaranteed by or placed with, and money market deposit accounts issued or offered by, any domestic office of any commercial bank organized under the laws of the United States or any state thereof that has a combined capital and surplus and
undivided profits of not less than $500,000,000;
(d) fully collateralized repurchase agreements with a term of not more than thirty (30) days for securities described in clause (a) above and entered into with a financial institution
satisfying the criteria described in clause (c) above;
(e) money market funds that (i) comply with the criteria set forth in SEC Rule 2a-7 under the Investment Company Act of 1940, (ii) are rated AAA by S&P and Aaa by Moody’s and (iii)
have portfolio assets of at least $5,000,000,000; and
(f) in the case of investments by any or Holdings Company or Subsidiary thereof that is not organized under the laws of the United States, any state thereof or the District of
Columbia, or investments made in a country outside the United States, other investments of comparable tenor and credit quality to those described in the foregoing clauses (a) through (e) customarily utilized in the countries where such Person
is located or in which such investment is made.
“CFC” means a controlled foreign corporation (as that term is defined in Section 957(a) of the Code).
“Change in Law” means the occurrence, after the date of this Agreement, of any of the following: (a) the adoption or taking effect of any law, rule, regulation or treaty, (b) any change
in any law, rule, regulation or treaty or in the administration, interpretation, implementation or application thereof by any Governmental Authority, or (c) the making or issuance of any request, rule, guideline or directive (whether or not
having the force of law) by any Governmental Authority; provided that, notwithstanding anything herein to the contrary, (x) the Dodd-Frank Wall Street Reform and Consumer Protection Act and all requests, rules, guidelines or directives
thereunder or issued in connection therewith or in the implementation thereof and (y) all requests, rules, guidelines or directives promulgated by the Bank for International Settlements, the Basel Committee on Banking Supervision (or any
successor or similar authority) or the United States or foreign regulatory authorities, in each case pursuant to Basel III, shall in each case be deemed to be a “Change in Law”, regardless of the date enacted, adopted, issued or implemented.
“Change of Control” means an event or series of events by which any “person” or “group” (as such terms are used in Sections 13(d) and 14(d) of the Securities Exchange Act of 1934, but
excluding any employee benefit plan of such person or its Subsidiaries, and any person or entity acting in its capacity as trustee, agent or other fiduciary or administrator of any such plan) becomes the “beneficial owner” (as defined in Rules
13d-3 and 13d-5 under the Securities Exchange Act of 1934, except that a person or group shall be deemed to have “beneficial ownership” of all securities that such person or group has the right to acquire, whether such right is exercisable
immediately or only after the passage of time (such right, an “option right”)), other than The Resource Group International Limited (or its Affiliates) (“TRGI”), directly or indirectly, of 35% or more of the Equity Interests of any
Holding Company entitled to vote for members of the board of directors or equivalent governing body of such Holding Company on a fully-diluted basis (and taking into account all such securities that such person or group has the right to acquire
pursuant to any option right); or (c) Holdings shall cease to own, directly or indirectly, 100% of the Equity Interests of the other Loan Parties.
“Class” when used in reference to any Loan or Borrowing, refers to whether such Loan, or the Loans comprising such Borrowing, are Revolving Loans or Swingline Loans, as the case may be.
“Closing Date” means October [__], 2024.
“Code” means the Internal Revenue Code of 1986, as amended from time to time.
“Collateral” means any property of any Loan Party and Intermediate Holdings upon which a security interest in favor of the Administrative Agent for the benefit of the Secured Parties is
purported to be granted pursuant to any Security Document.
“Collateral Access Agreement” means an agreement in form and substance reasonably satisfactory to the Administrative Agent pursuant to which a lessor of Real Property on which Collateral
is stored or otherwise located acknowledges the Lien of the Administrative Agent and waives or subordinates any Lien held by such Person on such property, and permits the Administrative Agent reasonable access to and use of such Real Property
following the occurrence and during the continuance of an Event of Default to assemble, complete and sell any Collateral stored or otherwise located thereon.
“Commitment” means, with respect to each Lender, such Lender’s Revolving Commitment. The initial amount of each Lender’s Commitment is set forth on Schedule 2.1 or in the Assignment and
Assumption pursuant to which such Lender shall have assumed its Commitment, as applicable.
“Commodity Exchange Act” means the Commodity Exchange Act (7 U.S.C. § 1 et seq.), as amended from time to time, and any successor statute.
“Communications” has the meaning specified in Section 9.1(d)(ii).
“Compliance Certificate” means a certificate substantially in the form of Exhibit G.
“Computation Period” means, as of any date of calculation, the four consecutive fiscal quarters most recently ended.
“Conforming Changes” means, with respect to either the use or administration of SOFR or the use, administration, adoption or implementation of any Benchmark Replacement, any technical,
administrative or operational changes (including changes to the definition of “Alternate Base Rate,” the definition of “Business Day,” the definition of “U.S. Government Securities Business Day,” the definition of “Interest Period” or any
similar or analogous definition (or the addition of a concept of “interest period”), timing and frequency of determining rates and making payments of interest, timing of borrowing requests or prepayment, conversion or continuation notices, the
applicability and length of lookback periods, the applicability of Section 2.16 and other technical, administrative or operational matters) that the Administrative Agent decides may be appropriate to reflect the adoption and implementation of
any such rate or to permit the use and administration thereof by the Administrative Agent in a manner substantially consistent with market practice (or, if the Administrative Agent decides that adoption of any portion of such market practice is
not administratively feasible or if the Administrative Agent determines that no market practice for the administration of any such rate exists, in such other manner of administration as the Administrative Agent decides is reasonably necessary
in connection with the administration of this Agreement and the other Loan Documents).
“Connection Income Taxes” means Other Connection Taxes that are imposed on or measured by net income (however denominated) or that are franchise Taxes or branch profits Taxes.
“Consolidated EBITDA” means, for any period, Consolidated Net Income for such period plus, without duplication and to the extent deducted in determining Consolidated Net Income for such
period, the sum of:
(a) Consolidated Interest Expense,
(b) income tax expense,
(c) depreciation expense,
(d) amortization expense,
(e) Transaction Expenses which are reasonably documented and disclosed to the Administrative Agent prior to the Closing Date,
(f) unusual, infrequent and non-recurring items relating to severance costs, losses from the disposition of property outside of the ordinary course of business, and loss on lease
terminations,
(g) other unusual, infrequent and non-recurring items approved by the Administrative Agent in its Permitted Discretion, and
(h) other non-cash charges, expenses or losses (excluding any such non-cash charge to the extent it represents an accrual or reserve for potential cash charge in any future period or
amortization of a prepaid cash charge that was paid in a prior period),
minus, to the extent included in determining Consolidated Net Income for such period, the sum of (i) unusual or non-recurring gains and
non-cash income, (ii) any other non-cash income or gains increasing Consolidated Net Income for such period (excluding any such non-cash gain to the extent it represents the reversal of an accrual or reserve for potential cash charge in any
prior period), (iii) any foreign currency gains and gains on lease termination and (iv) any after-tax net gains realized from the disposition of property outside of the ordinary course of business, all as determined on a consolidated basis.
For the purpose of calculating Consolidated EBITDA for any period, if during such period Holdings or any Subsidiary shall have consummated an Acquisition, Consolidated EBITDA for such period shall be calculated after giving pro forma effect
thereto as if such Acquisition occurred on the first day of such period.
“Consolidated Interest Expense” means, for any period, total interest expense (including that attributable to Capital Lease Obligations) net of total interest income of Holdings and its
Subsidiaries on a consolidated basis for such period with respect to all outstanding Indebtedness of Holdings and its Subsidiaries (including all commissions, discounts and other fees and charges owed with respect to letters of credit and
bankers’ acceptance financing and net costs under Swap Contracts in respect of interest rates to the extent that such net costs are allocable to such period).
“Consolidated Net Income” means, for any period, the consolidated net income (or loss) of Holdings and its Subsidiaries on a consolidated basis calculated in accordance with GAAP; provided
that there shall be excluded (a) the income (or deficit) of any Person accrued prior to the date it becomes a Subsidiary of Holdings or is merged into or consolidated with Holdings or any of its Subsidiaries, (b) the income (or deficit) of any
Person (other than a Subsidiary of Holdings) in which Holdings or any of its Subsidiaries has an ownership interest, except to the extent that any such income is actually received by Holdings or such Subsidiary in the form of dividends or
similar distributions, and (c) the undistributed earnings of any Subsidiary of Holdings to the extent that the declaration or payment of dividends or similar distributions by such Subsidiary is not at the time permitted by the terms of any
Contractual Obligation (other than under any Loan Document) or requirement of Law applicable to such Subsidiary.
“Consolidated Total Debt” means, as of any date of determination, the outstanding principal amount of all Indebtedness constituting (a) Indebtedness for borrowed money (including
purchase money indebtedness); (b) unreimbursed drawings under letters of credit to the extent not reimbursed within one Business Day following the drawing thereof (or such later time as may be permitted by the documentation governing the
issuance of such letter of credit); (c) Capital Lease Obligations; (d) Indebtedness obligations evidenced by bonds, debentures, notes (including seller notes) or similar instruments (but excluding, for the avoidance of doubt, surety bonds,
performance bonds and similar instruments); and (e) any earn-out obligation, purchase price adjustment or similar obligation (x) for which 30 days have lapsed since the date such obligation became due and payable in cash and has not been paid
and (y) reflected as a liability on the balance sheet of such person in accordance with GAAP; in each case, of Holdings and its Subsidiaries on such date, on a consolidated basis and determined in accordance with GAAP (but without giving effect
to any election to value any such Indebtedness at “fair value”, as described in the definition of “GAAP”, or any other accounting principle that results in any such Indebtedness (other than zero coupon Indebtedness) being reflected as an amount
below the stated principal amount thereof and excluding, in any event, the effects of any discounting of Indebtedness resulting from the application of acquisition method accounting in connection with any Investment).
“Consolidated Total Net Debt” means, as of any date of determination, (a) Consolidated Total Debt as of
such date, minus an amount (which shall not be less than zero) of (b) the aggregate amount of unrestricted cash and Cash Equivalent Investments owned by Holdings and its Subsidiaries, as reflected on a balance sheet prepared as of such date on
a consolidated basis in accordance with GAAP but without giving pro forma effect to the receipt of the proceeds of any Indebtedness that is incurred on such date.
“Contractual Obligation” means, as to any Person, any provision of any security issued by such Person or of any agreement, instrument or other undertaking to which such Person is a party
or by which it or any of its property is bound.
“Control” means the possession, directly or indirectly, of the power to direct or cause the direction of the management or policies of a Person, whether through the ability to exercise
voting power, by contract or otherwise. “Controlling” and “Controlled” have meanings correlative thereto.
“Controlled Account” has the meaning set forth in Section 5.19(a)(ii).
“Covenant Compliance Period” means any period commencing on the date that Excess Availability shall have been less than the greater of (x) $2,500,000 or (y) 10% of the Aggregate
Revolving Commitments for three (3) consecutive Business Days and ending on the date thereafter that Excess Availability shall have been equal to or greater than the greater of (x) $2,500,000 or (y) 10% of the Aggregate Revolving Commitments
for thirty (30) consecutive calendar days.
“Covered Entity” means any of the following: (i) a “covered entity” as that term is defined in, and interpreted in accordance with, 12 C.F.R. § 252.82(b); (ii) a “covered bank” as that
term is defined in, and interpreted in accordance with, 12 C.F.R. § 47.3(b); or (iii) a “covered FSI” as that term is defined in, and interpreted in accordance with, 12 C.F.R. § 382.2(b).
“Covered Party” has the meaning specified in Section 9.19(b).
“DDAs” means any checking, savings or other deposit account maintained by the Loan Parties.
“Debt to be Repaid” means Indebtedness listed on Schedule 4.1.
“Debtor Relief Laws” means the Bankruptcy Code of the United States, and all other liquidation, provisional liquidation, conservatorship, bankruptcy, assignment for the benefit of
creditors, moratorium, rearrangement, receivership, insolvency, reorganization or similar debtor relief Laws of the United States, Bermuda or other applicable jurisdictions from time to time in effect.
“Default” means any event or condition that constitutes an Event of Default or that, with the giving of any notice, the passage of time, or both, would become an Event of Default.
“Default Rate” has the meaning specified in Section 2.12(c).
“Default Right” has the meaning assigned to that term in, and shall be interpreted in accordance with, 12 C.F.R. §§ 252.81, 47.2 or 382.1, as applicable.
“Defaulting Lender” means, subject to Section 2.21(b), any Lender that (a) has failed to (i) fund all or any portion of its Loans within two (2) Business Days of the date such Loans were
required to be funded hereunder unless such Lender notifies the Administrative Agent and the Borrower Representative in writing that such failure is the result of such Lender’s determination that one or more conditions precedent to funding
(each of which conditions precedent, together with any applicable default, shall be specifically identified in such writing) has not been satisfied, or (ii) pay to the Administrative Agent, Issuing Bank, the Swingline Lender or any other Lender
any other amount required to be paid by it hereunder (including in respect of its participation in Letters of Credit or Swingline Loans) within two (2) Business Days of the date when due, (b) has notified the Borrower Representative, the
Administrative Agent, Issuing Bank or the Swingline Lender in writing that it does not intend to comply with its funding obligations hereunder, or has made a public statement to that effect (unless such writing or public statement relates to
such Lender’s obligation to fund a Loan hereunder and states that such position is based on such Lender’s determination that a condition precedent to funding (which condition precedent, together with any applicable default, shall be
specifically identified in such writing or public statement) cannot be satisfied), (c) has failed, within three (3) Business Days after written request by the Administrative Agent, the Borrower Representative, or, to the extent the Issuing Bank
has outstanding LC Obligations at such time, Issuing Bank, to confirm in writing to the Administrative Agent, Issuing Bank and the Borrower Representative that it will comply with its prospective funding obligations hereunder (provided that
such Lender shall cease to be a Defaulting Lender pursuant to this clause (c) upon receipt of such written confirmation by the Administrative Agent, the Issuing Bank and the Borrower Representative), or (d) has, or has a direct or indirect
parent company that has, (i) become the subject of a proceeding under any Debtor Relief Law or (ii) had appointed for it a receiver, custodian, conservator, trustee, administrator, assignee for the benefit of creditors or similar Person charged
with reorganization or liquidation of its business or assets, including the Federal Deposit Insurance Corporation or any other state or federal regulatory authority acting in such a capacity, or (iii) become the subject of a Bail-In Action; provided
that, a Lender shall not be a Defaulting Lender solely by virtue of the ownership or acquisition of any Equity Interest in that Lender or any direct or indirect parent company thereof by a Governmental Authority so long as such ownership
interest does not result in or provide such Lender with immunity from the jurisdiction of courts within the United States or from the enforcement of judgments or writs of attachment on its assets or permit such Lender (or such Governmental
Authority) to reject, repudiate, disavow or disaffirm any contracts or agreements made with such Lender. Any determination by the Administrative Agent that a Lender is a Defaulting Lender under any one or more of clauses (a) through (d) above
shall be conclusive and binding absent manifest error, and such Lender shall be deemed to be a Defaulting Lender (subject to Section 2.21(b)) upon delivery of written notice of such determination to the Borrower Representative, Issuing Bank,
the Swingline Lender and each Lender.
“Determination Date” has the meaning specified in the definition of “Applicable Rate”.
“Dilution” means a percentage, based upon the experience of the immediately prior twelve months, that is the result of dividing the dollar amount of (a) discounts, advertising
allowances, credits, or other similar dilutive items that are granted in the ordinary course of business with respect to the Borrowers’ Accounts during such period, by (b) the Borrowers’ billings with respect to Accounts during such period.
“Dilution Reserve” means, as of any date of determination, an amount sufficient to reduce the advance rate against (i) Eligible Investment Grade Accounts by one (1) percentage point (or
portion thereof) for each percentage point (or portion thereof) by which Dilution is in excess of two and one half percent (2.5%) and (ii) Eligible Accounts by one (1) percentage point (or a portion thereof) for each percentage point (or a
portion thereof) by which Dilution is in excess of five percent (5.0%).
“Disclosed Matters” means the actions, suits, litigation, investigations and proceedings and the environmental matters disclosed in Schedule 3.6.
“Disposition” means the sale, transfer, license, lease or other disposition of any property by any Person (including any sale and leaseback transaction and any issuance of Equity
Interests by a Subsidiary of such Person), including any sale, assignment, transfer or other disposal, with or without recourse, of any notes or accounts receivable or any rights and claims associated therewith. The terms “Dispose” and
“Disposed of” have meanings correlative thereto.
“Disqualified Equity Interests” means any Equity Interest that, by its terms (or by the terms of any security or other Equity Interest into which it is convertible or for which it is
exchangeable), or upon the happening of any event or condition (i) matures or is mandatorily redeemable (other than solely for Equity Interests that are not otherwise Disqualified Equity Interests), pursuant to a sinking fund obligation or
otherwise, (ii) is redeemable at the option of the holder thereof (other than solely for Equity Interests that are not otherwise Disqualified Equity Interests), in whole or in part, (iii) provides for scheduled payments or dividends in cash or
(iv) is or becomes convertible into or exchangeable for Indebtedness or any other Equity Interests that would constitute Disqualified Equity Interests, in each case, prior to the date that is ninety-one (91) days after the Maturity Date; provided
that if such Equity Interests are issued pursuant to a plan for the benefit of employees of any Loan Party or any Subsidiary or by any such plan to such employees, such Equity Interests shall not constitute Disqualified Equity Interests solely
because they may be required to be repurchased by such Loan Party or its Subsidiaries in order to satisfy applicable statutory or regulatory obligations or as a result of such employee’s termination, death or disability.
“Document” has the meaning assigned to such term in the Uniform Commercial Code.
“Dollars” or “$” refers to lawful money of the United States.
“Domestic Subsidiary” means any Subsidiary that is organized and existing under the laws of the United States or any state or commonwealth thereof or under the laws of the District of
Columbia.
“Dormant Subsidiary” means each Subsidiary identified as a “Dormant Subsidiary” on Schedule 5.9(c) on the Closing Date; provided that no such Subsidiary shall be deemed to be a
Dormant Subsidiary for any purposes hereunder or under the other Loan Documents if such Subsidiary (i) conducts any material business operations, (ii) owns any assets other than a de minimis amount of
assets (provided, that together with assets owned by other Dormant Subsidiaries, such assets do not exceed $500,000 in value) or owns any Equity Interests of any other Person that is not a Dormant Subsidiary or (iii) has any Indebtedness for
borrowed money outstanding.
“EEA Financial Institution” means (a) any credit institution or investment firm established in any EEA Member Country which is subject to the supervision of an EEA Resolution Authority,
(b) any entity established in an EEA Member Country which is a parent of an institution described in clause (a) of this definition, or (c) any financial institution established in an EEA Member Country which is a subsidiary of an institution
described in clauses (a) or (b) of this definition and is subject to consolidated supervision with its parent.
“EEA Member Country” means any of the member states of the European Union, Iceland, Liechtenstein, and Norway.
“EEA Resolution Authority” means any public administrative authority or any person entrusted with public administrative authority of any EEA Member Country (including any delegee) having
responsibility for the resolution of any EEA Financial Institution.
“Electronic Signature” means an electronic sound, symbol, or process attached to, or associated with, a contract or other record and adopted by a Person with the intent to sign,
authenticate or accept such contract or record.
“Eligible Accounts” means Accounts created by a Borrower which are and continue to be acceptable to the Administrative Agent in its Permitted Discretion based on the criteria set forth
below. In general, Accounts shall be Eligible Accounts if:
(a) such Account is payable in Dollars and arises from the actual and bona fide sale and delivery of goods by a Borrower or rendition of services by a Borrower in the ordinary course
of its business, which transactions are completed in accordance with the terms and provisions contained in any documents related thereto;
(b) such Account is not due or unpaid for more than (i) sixty (60) days after the original due date or (ii) ninety (90) days after the original invoice date (or in the case of an
Account that otherwise qualifies as an Eligible Investment Grade Account, (i) seventy-five (75) days after the original due date or (ii) one hundred and twenty (120) days after the original invoice date);
(c) such Accounts are not owed by an Account Debtor where fifty percent (50%) or more of all Accounts owed by that Account Debtor (or its Affiliates) are deemed ineligible under clause
(b) above;
(d) such Accounts of (i) a single Specified Account Debtor and its Affiliates do not constitute more than twenty-five percent (25%) of all otherwise Eligible Accounts and (ii) any other
single Account Debtor and its Affiliates do not constitute more than fifteen percent (15%) of all otherwise Eligible Accounts (but, in each case, the portion of the Accounts not in excess of such percentage may, subject to the other criteria
set forth herein, be deemed Eligible Accounts);
(e) such Accounts comply with the terms and conditions contained in Section 5.15(b) of this Agreement;
(f) such Accounts do not arise from sales on consignment, guaranteed sale, sale and return, sale on approval, or other terms under which payment by the Account Debtor may be
conditional or contingent;
(g) the chief executive office of the Account Debtor with respect to such Accounts is located in the United States or a province of Canada that has adopted the Personal Property
Security Act of Canada;
(h) such Accounts do not consist of progress billings (such that the obligation of the Account Debtors with respect to such Accounts is conditioned upon the applicable Borrower’s
satisfactory completion of any further performance under the agreement giving rise thereto), bill and hold invoices or retainage invoices;
(i) the Account Debtor with respect to such Accounts has not asserted a counterclaim, defense or dispute and does not have, and neither it nor its Affiliates engage in transactions
with a Borrower which may give rise to any right of set-off or recoupment against such Accounts (but the portion of the Accounts of such Account Debtor in excess of the amount at any time and from time to time owed by such Borrower to such
Account Debtor or claimed owed by such Account Debtor may be deemed Eligible Accounts);
(j) there are no facts, events or occurrences which would impair the validity, enforceability or collectability of such Accounts or reduce the amount payable or delay payment
thereunder;
(k) such Accounts are subject to the first priority, valid and perfected security interest of the Administrative Agent and any goods giving rise thereto are not, and were not at the
time of the sale thereof, subject to any Liens other than Liens permitted by Section 6.3 which do not have priority over the Lien in favor of the Administrative Agent (without limiting the right of the Administrative Agent to establish any
Reserves with respect to amounts secured by such security interest or Lien in favor of any Person even if permitted herein);
(l) neither the Account Debtor nor any officer or employee of the Account Debtor with respect to such Accounts is an officer, employee, agent or other Affiliate of a Group Company;
(m) the Account Debtors with respect to such Accounts are not any foreign government, the United States, any state, political subdivision, department, agency or instrumentality thereof,
unless, if the Account Debtor is the United States, any state, political subdivision, department, agency or instrumentality thereof, upon the Administrative Agent’s request, the Federal Assignment of Claims Act of 1940, as amended or any
similar State or local law, if applicable, has been complied with in a manner satisfactory to the Administrative Agent;
(n) no proceeding has been commenced by or against the Account Debtor under any Debtor Relief Law; the Account Debtor has not failed, suspended or ceased doing business, and is not
liquidating, dissolving or winding up its affairs; the Account Debtor is solvent, and the Account Debtor is not subject to any Sanctions or identified on any specially designated nationals list maintained by the U.S. Department of the
Treasury’s Office of Foreign Assets Control;
(o) the Account Debtor is not located in a state requiring the filing of a Notice of Business Activities Report or similar report in order to permit the applicable Borrower to seek
judicial enforcement in such State of payment of such Account, unless such Borrower has qualified to do business in such state or has filed a Notice of Business Activities Report or equivalent report for the then current year or such failure to
file and inability to seek judicial enforcement is capable of being remedied without any material delay or material cost;
(p) the goods giving rise to such Account have been shipped and billed to the Account Debtor, the services giving rise to such Account have been fully performed and billed to the
Account Debtor, or such Account otherwise represents a final sale;
(q) such Accounts are owed by an Account Debtor whose total indebtedness to the Borrowers does not exceed the credit limit with respect to such account debtors as determined by the
Borrowers from time to time in the ordinary course of business consistent with its current practices as of the date hereof and as is reasonably acceptable to the Administrative Agent (but the portion of the Accounts not in excess of such credit
limit may be deemed Eligible Accounts);
(r) such Account is not evidenced by Chattel Paper, a Document or an Instrument of any kind, and has not been reduced to judgment; and
(s) such Account does not relate to a contract or project as to which a performance bond, surety bond or similar bond or guarantee has been issued.
Any Accounts which are not Eligible Accounts shall nevertheless be part of the Collateral.
“Eligible Assignee” means any Person that meets the requirements to be an assignee under Section 9.4(b)(iii), (iv), (v) and (vi) (subject to such consents, if any, as may be required
under Section 9.4(b)(iii)).
“Eligible Foreign Accounts” means all Accounts which the Administrative Agent would otherwise deem to be Eligible Accounts except due to clause (g) of the definition thereof, so long as
such Accounts are acceptable to Administrative Agent in its Permitted Discretion.
“Eligible Foreign Insured Accounts” means all Eligible Foreign Accounts of the Borrowers which are supported by credit insurance acceptable to Administrative Agent in its Permitted
Discretion and as to which Administrative Agent is named lender loss payee or assignee.
“Eligible Investment Grade Accounts” means Eligible Accounts owing by an Account Debtor with a credit rating of BBB- or better issued by Standard & Poor’s Rating Services or Baa3 or
better issued by Moody’s Investor Service, or in each case, the equivalent thereof as determined by Administrative Agent in its sole discretion.
“Eligible Unbilled Accounts” means Accounts of the Borrowers satisfying all criteria of Eligible Accounts except that they are Unbilled; provided, that any such Accounts shall
cease to be Eligible Unbilled Accounts if such Accounts remain Unbilled for more than thirty (30) days.
“Environmental Laws” means all Applicable Law relating in any way to pollution, the protection of health and safety or the environment, preservation or reclamation of natural resources,
the management, storage, use, holding, collection, accumulation, generation, manufacture, processing, treatment, stabilization, disposition, handling, transportation, release or threatened release of any Hazardous Material, air emissions,
discharges to waste or public systems or to health and safety matters.
“Environmental Liability” means any liability or obligation, contingent or otherwise (including any liability for damages, costs of environmental remediation, fines, penalties or
indemnities) directly or indirectly resulting from or based upon (a) violation of any Environmental Law, (b) the generation, use, handling, transportation, storage, treatment or disposal or permitting or arranging for the disposal of any
Hazardous Materials, (c) exposure to any Hazardous Materials, (d) the release or threatened release of any Hazardous Materials, or (e) any contract, agreement or other consensual arrangement pursuant to which liability is assumed or imposed
with respect to any of the foregoing.
“Equipment” means each Loan Party’s now owned and hereafter acquired equipment, wherever located, including machinery, data processing and computer equipment and computer hardware and
software, whether owned or licensed, and including embedded software, vehicles, tools, furniture, fixtures, all attachments, accessions and property now or hereafter affixed thereto or used in connection therewith, and substitutions and
replacements thereof, wherever located.
“Equity Interests” means shares of capital stock, shares, partnership interests, membership interests in a limited liability company, beneficial interests in a trust or other equity
ownership interests in a Person, and any warrants, options or other rights entitling the holder thereof to purchase or acquire any such equity interest.
“ERISA” means the Employee Retirement Income Security Act of 1974, as amended, and the rules and regulations promulgated thereunder.
“ERISA Affiliate” means any trade or business (whether or not incorporated) under common control with a Group Company within the meaning of Section 414(b) or (c) of the Code (and
Sections 414(m) and (o) of the Code, solely for purposes of provisions relating to Section 412 of the Code or Section 302 of ERISA).
“ERISA Event” means (a) a Reportable Event with respect to a Pension Plan; (b) the failure by a Group Company or any ERISA Affiliate to meet the minimum funding standards or minimum
required contribution requirements under the Pension Funding Rules with respect to a Pension Plan, or the filing of an application for the waiver of the minimum funding standards under the Pension Funding Rules with respect to a Pension Plan;
(c) the incurrence by a Group Company or any ERISA Affiliate of any liability pursuant to Section 4063 or 4064 of ERISA or a cessation of operations with respect to a Pension Plan within the meaning of Section 4062(e) of ERISA; (d) a complete
or partial withdrawal by a Group Company or any ERISA Affiliate from a Multiemployer Plan or the receipt by a Group Company or any of their respective ERISA Affiliates of any notice, or the receipt by any Multiemployer Plan from any Group
Company or any of their respective ERISA Affiliates of any notice, that a Multiemployer Plan is insolvent (within the meaning of Title IV of ERISA); (e) the filing by a Group Company or any of its ERISA Affiliates with the PBGC of a notice of
intent to terminate a Pension Plan under, or the treatment of a Pension Plan amendment as a termination under, Section 4041 of ERISA; (f) the receipt by any Group Company or any of their respective ERISA Affiliates from the PBGC or a plan
administrator of any notice relating to the institution by the PBGC of proceedings to terminate a Pension Plan under Section 4042 of ERISA, or the appointment of a trustee to administer any Pension Plan; (g) the determination that any Pension
Plan is in at-risk status (within the meaning of Section 430 of the Code or Section 303 of ERISA) or that a Multiemployer Plan is in endangered or critical status (within the meaning of Section 432 of the Code or Section 305 of ERISA); (h) the
imposition or incurrence of any liability under Title IV of ERISA, other than for PBGC premiums due but not delinquent under Section 4007 of ERISA, upon a Group Company or any ERISA Affiliate; (i) the engagement by a Group Company or any ERISA
Affiliate in a transaction subject to Section 4069 or Section 4212(c) of ERISA; (j) the imposition of a lien upon a Group Company pursuant to Section 430(k) of the Code or Section 303(k) of ERISA; or (k) the making of an amendment to a Pension
Plan that could result in the posting of bond or security under Section 436(f)(1) of the Code.
“Erroneous Payment” has the meaning specified in Section 8.16(a).
“Erroneous Payment Subrogation Rights” has the meaning specified in Section 8.16(d).
“EU Bail-In Legislation Schedule” means the EU Bail-In Legislation Schedule published by the Loan Market Association (or any successor person), as in effect from time to time.
“Event of Default” has the meaning specified in Article VII.
“Evergreen Letter of Credit” has the meaning specified in Section 2.5(b).
“Excess Availability” means the amount, as determined by the Administrative Agent, calculated at any time, equal to: (a) the Line Cap, minus (b) the Aggregate Revolving Credit
Exposure.
“Exchange Act” means the Securities Exchange Act of 1934.
“Excluded Asset” has the meaning assigned to such term in the Security Agreement.
“Excluded Deposit Account” means (i) any deposit accounts used exclusively for payroll, payroll taxes and other employee wage and benefit payments, (ii) any withholding tax and fiduciary
accounts, (iii) any zero balance disbursement account and (iv) any deposit account of any Loan Party, so long as the Loan Parties do not maintain deposits in excess of $500,000 in all such accounts in the aggregate at any time; provided,
that, to the extent any such deposit accounts that were previously Excluded Deposit Accounts solely because they did not meet the threshold set forth in this clause (iv) contain in the aggregate more than $500,000, then the Loan Parties shall,
not later than ninety (90) days (or such longer period as the Administrative Agent may agree in its discretion) after such accounts exceed such threshold (x) designate in writing to the Administrative Agent one or more of such deposit accounts
as no longer being “Excluded Deposit Accounts” to the extent required such that the deposit accounts do not exceed the threshold in this clause (iv) and (y) execute Secured Deposit Account Agreements with respect to any such deposit accounts in
compliance with the provisions of Section 5.19 within such time period.
“Excluded Subsidiary” means any direct or indirect Subsidiary of the Borrowers that is (i) a CFC, (ii) a Dormant Subsidiary, (iii) a Foreign Subsidiary, (iv) a Subsidiary that is not a
Wholly Owned Subsidiary or (v) any Subsidiary of any Excluded Subsidiary under clauses (i), (iii) and (iv).
“Excluded Swap Obligation” means, with respect to any Guarantor, any Swap Obligation if, and to the extent that, all or a portion of the Guaranty of such Guarantor of, or the grant by
such Guarantor of a security interest to secure, such Swap Obligation (or any Guaranty thereof) is or becomes illegal under the Commodity Exchange Act or any rule, regulation or order of the Commodity Futures Trading Commission (or the
application or official interpretation of any thereof) by virtue of such Guarantor’s failure for any reason to constitute an “eligible contract participant” as defined in the Commodity Exchange Act and the regulations thereunder at the time the
Guaranty of such Guarantor or the grant of such security interest becomes effective with respect to such Swap Obligation. If a Swap Obligation arises under a master agreement governing more than one swap, such exclusion shall apply only to the
portion of such Swap Obligation that is attributable to swaps for which such Guaranty or security interest is or becomes illegal.
“Excluded Taxes” means any of the following Taxes imposed on or with respect to a Recipient or required to be withheld or deducted from a payment to a Recipient, (a) Taxes imposed on or
measured by net income (however denominated), franchise Taxes, and branch profits Taxes, in each case, (i) imposed as a result of such Recipient being organized under the laws of, or having its principal office or, in the case of any Lender,
its applicable lending office located in, the jurisdiction imposing such Tax (or any political subdivision thereof) or (ii) that are Other Connection Taxes, (b) in the case of a Lender, U.S. federal withholding Taxes imposed on amounts payable
to or for the account of such Lender with respect to an applicable interest in a Loan or Commitment pursuant to a law in effect on the date on which (i) such Lender acquires such interest in the Loan or Commitment (other than pursuant to an
assignment request by the Borrower Representative under Section 2.19(b)) or (ii) such Lender changes its lending office, except in each case to the extent that, pursuant to Section 2.17, amounts with respect to such Taxes were payable either to
such Lender’s assignor immediately before such Lender became a party hereto or to such Lender immediately before it changed its lending office, (c) Taxes attributable to such Recipient’s failure to comply with Section 2.17(g), and (d) any U.S.
federal withholding Taxes imposed under FATCA.
“Facility” means the Revolving Commitments and the extensions of credit made thereunder.
“FATCA” means Sections 1471 through 1474 of the Code, as of the date of this Agreement (or any amended or successor version that is substantively comparable and not materially more
onerous to comply with), any current or future regulations or official interpretations thereof, any agreements entered into pursuant to Section 1471(b)(1) of the Code and any fiscal or regulatory legislation, rules or practices adopted pursuant
to any intergovernmental agreement, treaty or convention among Governmental Authorities and implementing such Sections of the Code.
“FCPA” has the meaning specified in Section 3.19.
“Federal Funds Effective Rate” means, for any day, the greater of (a) the rate calculated by the Federal Reserve Bank of New York based on such day’s Federal funds transactions by
depositary institutions (as determined in such manner as the Federal Reserve Bank of New York shall set forth on its public website from time to time) and published on the next succeeding Business Day by the Federal Reserve Bank of New York as
the Federal funds effective rate and (b) 0%.
“Federal Reserve Board” means the Board of Governors of the Federal Reserve System of the United States.
“Fee Letter” means that certain Fee Letter, dated as of the Closing Date (as amended, restated, amended and restated, supplemented or otherwise modified from time to time), between the
Borrower Representative and the Administrative Agent.
“Financial Covenants” means the covenants set forth in clauses (a) and (b) of Section 6.1.
“Financial Officer” means, as to any Person, the chief financial officer, principal accounting officer, treasurer or controller of such Person.
“Fixed Charge Coverage Ratio” means, for any period, as to Holdings and its Subsidiaries on a consolidated basis, the ratio of (a) (i) Consolidated EBITDA for such period, minus
(ii) all Unfinanced Capital Expenditures of Holdings and its Subsidiaries on a consolidated basis, for such period minus (iii) all Taxes paid in cash by Holdings and its Subsidiaries for such period, net of all Tax refunds received in
cash by Holdings and its Subsidiaries for such period, minus (iv) all distributions and dividends made in cash by Holdings and its Subsidiaries (other than to Holdings and its Subsidiaries) for such period to (b) the Fixed Charges of
Holdings and its Subsidiaries on a consolidated basis for such period.
“Fixed Charges” means, as to Holdings and its Subsidiaries on a consolidated basis, with respect to any period, the sum of, without duplication, (a) all Consolidated Interest Expense
paid in cash, plus (b) all scheduled and mandatory principal payments of Indebtedness (other than the Obligations) for borrowed money, plus (c) without duplication of items (a) and (b) of this definition, the principal component
with respect to Indebtedness under Capital Leases paid in cash.
“Floor” means the benchmark rate floor, if any, provided in this Agreement (as of the execution of this Agreement, the modification, amendment or renewal of this Agreement or otherwise)
with respect to Term SOFR. For the avoidance of doubt the initial Floor for Term SOFR shall be 0%.
“Foreign Lender” means any Lender that is not a U.S. Person.
“Foreign Plan” means any employee pension benefit plan, program, policy, arrangement or agreement maintained or contributed to by any Group Company or any Subsidiary of a Loan Party with
respect to employees employed outside the United States (other than any governmental arrangement or other plan, program, policy, arrangement or agreement that is maintained by a Governmental Authority or that is mandated by a Governmental
Authority).
“Foreign Subsidiary” means a Subsidiary of a Loan Party that is not a Domestic Subsidiary.
“Fronting Exposure” means, at any time there is a Defaulting Lender, (a) with respect to the Issuing Bank, such Defaulting Lender’s Applicable Percentage of the outstanding LC
Obligations with respect to Letters of Credit issued by the Issuing Bank other than LC Obligations as to which such Defaulting Lender’s participation obligation has been reallocated to other Lenders or Cash Collateralized in accordance with the
terms hereof, and (b) with respect to the Swingline Lender, such Defaulting Lender’s Applicable Percentage of outstanding Swingline Loans made by the Swingline Lender other than Swingline Loans as to which such Defaulting Lender’s participation
obligation has been reallocated to other Lenders.
“Fund” means any Person (other than a natural person) that is (or will be) engaged in making, purchasing, holding or otherwise investing in commercial loans, bonds and similar extensions
of credit in the ordinary course of its activities.
“GAAP” means, subject to Section 1.4, United States generally accepted accounting principles as in effect as of the date of determination thereof.
“Governmental Authority” means the government of the United States of America or any other nation, territory, or of any political subdivision thereof, whether state or local, and any
agency, authority, instrumentality, regulatory body, court, central bank or other entity exercising executive, legislative, judicial, taxing, regulatory or administrative powers or functions of or pertaining to government (including any
supranational bodies such as the European Union or the European Central Bank).
“Group Company” means, individually, each Loan Party and each Holding Company and “Group Companies” mean, collectively, the Loan Parties and the Holding Companies.
“Guarantee” means, as to any Person, (a) any obligation, contingent or otherwise, of such Person guaranteeing or having the economic effect of guaranteeing any Indebtedness or other
obligation payable or performable by another Person (the “primary obligor”) in any manner, whether directly or indirectly, and including any obligation of such Person, direct or indirect, (i) to purchase or pay (or advance or supply funds for
the purchase or payment of) such Indebtedness or other obligation, (ii) to purchase or lease property, securities or services for the purpose of assuring the obligee in respect of such Indebtedness or other obligation of the payment or
performance of such Indebtedness or other obligation, (iii) to maintain working capital, equity capital or any other financial statement condition or liquidity or level of income or cash flow of the primary obligor so as to enable the primary
obligor to pay such Indebtedness or other obligation or (iv) entered into for the purpose of assuring in any other manner the obligee in respect of such Indebtedness or other obligation of the payment or performance thereof or to protect such
obligee against loss in respect thereof (in whole or in part) or (b) any Lien on any assets of such Person securing any Indebtedness or other obligation of any other Person, whether or not such Indebtedness or other obligation is assumed by
such Person (or any right, contingent or otherwise, of any holder of such Indebtedness to obtain any such Lien); provided that the term “Guarantee” shall not include endorsements for collection or deposit in the ordinary course of
business. The amount of any Guarantee shall be deemed to be an amount equal to the stated or determinable amount of the related primary obligation, or portion thereof, in respect of which such Guarantee is made or, if not stated or
determinable, the maximum reasonably anticipated liability in respect thereof as determined by the guaranteeing Person in good faith. The term “Guarantee” as a verb has a corresponding meaning.
“Guaranteed Obligations” means, collectively, (i) the Obligations and (ii) all Bank Product Obligations, in each case whether direct or indirect (including those acquired by assumption),
absolute or contingent, due or to become due, now existing or hereafter arising and including interest and fees that accrue after the commencement by or against any Group Company or any Affiliate thereof of any proceeding under any Debtor
Relief Law naming such Person as the debtor in such proceeding, regardless of whether such interest and fees are allowed claims in such proceeding; provided that, the “Guaranteed Obligations” shall exclude any Excluded Swap Obligations.
“Guarantor” means each Holding Company and each other Person who may from time to time be required to deliver a Guaranty hereunder.
“Guaranty” means (a) the guaranty made by the Article X Guarantors in favor of the Administrative Agent for the benefit of the Secured Parties, pursuant to Article X of this Agreement,
and (b) any other guaranty agreement in form and content reasonably satisfactory to the Administrative Agent and the Lenders evidencing the obligation of a Person to guarantee payment of the Secured Obligations of the Borrowers.
“Hazardous Materials” means all explosive, carcinogenic, mutagenic or radioactive substances or wastes and all hazardous or toxic substances, wastes or other pollutants, including
petroleum or petroleum distillates, asbestos or asbestos-containing materials, polychlorinated biphenyls, radon gas, infectious or medical wastes and all other substances or wastes of any nature regulated under or with respect to which
liability or standards of conduct are imposed pursuant to any Environmental Law.
“Hedging Agreement” means any agreement with respect to any swap, cap, collar, forward, future or derivative transaction or option or similar agreement involving, or settled by reference
to, one or more rates, currencies, commodities, equity or debt instruments or securities, or economic, financial or pricing indices or measures of economic, financial or pricing risk or value or any similar transaction or any combination of
these transactions; provided that, no phantom stock or similar plan providing for payments only on account of services provided by current or former directors, officers, employees or consultants of the Borrowers or their Subsidiaries
shall be a Hedging Agreement.
“Holding Company” means, individually, each of Holdings and Intermediate Holdings, and “Holdings Companies” mean, collectively, Holdings and Intermediate Holdings.
“Holdings” has the meaning specified in the preamble.
“HSBC” has the meaning specified in the preamble.
“HSBC ME RCF Loan Documents” means, collectively, (i) that certain Revolving Loan Agreement (Committed), dated as of the Closing Date, between Ibex Global FZ-LLC, as borrower, and HSBC
Bank Middle East Limited, as lender (the “HSBC ME RLA”) and (ii) each other Facility Document (as such term is defined in the HSBC ME RLA), each as amended, restated, amended and restated, supplemented or otherwise modified from time to
time.
“HSBC ME RCF Obligations” means all obligations of Ibex Global FZ-LLC under the HSBC ME RCF Loan Documents, and any guaranty of such obligations by Holdings.
“Increased Cost Lender” has the meaning specified in Section 2.19(b).
“Incremental Commitment” has the meaning set forth in Section 2.22(a).
“Incremental Commitment Increase Effective Date” has the meaning set forth in Section 2.22(d).
“Incremental Commitment Joinder Agreement” means an Incremental Commitment Joinder Agreement, in form and substance reasonably satisfactory to the Administrative Agent and the Loan
Parties.
“Incremental Commitment Request” has the meaning set forth in Section 2.22(a).
“Incremental Lender” has the meaning set forth in Section 2.22(a).
“Indebtedness” means, as to any Person at a particular time, without duplication, all of the following, whether or not included as indebtedness or liabilities in accordance with GAAP:
(a) all obligations of such Person for borrowed money and all obligations of such Person evidenced by bonds, debentures, notes, loan agreements or other similar instruments, (b) all obligations of such Person upon which interest charges are
customarily paid, (c) all obligations of such Person under conditional sale or other title retention agreements relating to property acquired by such Person, (d) all obligations of such Person in respect of the deferred purchase price of
property or services (excluding trade accounts payable in the ordinary course of business), (e) all Indebtedness of others secured by (or for which the holder of such Indebtedness has an existing right, contingent or otherwise, to be secured
by) any Lien on property owned or acquired by such Person, whether or not the Indebtedness secured thereby has been assumed, (f) all Guarantees by such Person of Indebtedness of others, (g) all Attributable Indebtedness, (h) all direct or
contingent obligations of such Person arising under or in respect of (i) letters of credit (including standby and commercial), bankers’ acceptances, demand guarantees and similar independent undertakings and (ii) surety bonds, performance bonds
and similar instruments issued or created by or for the account of such Person, (i) all obligations of such Person in respect of Disqualified Equity Interests, and (j) all obligations, contingent or otherwise, of such Person under Hedging
Agreements after giving effect to any legally enforceable netting obligations. For all purposes hereof, the Indebtedness of any Person shall include the Indebtedness of any other entity (including any partnership in which such Person is a
general partner) to the extent such Person is liable therefor as a result of such Person’s ownership interest in or other relationship with such entity, except to the extent the terms of such Indebtedness provide that such Person is not liable
therefor.
“Indemnified Taxes” means (a) Taxes, other than Excluded Taxes, imposed on or with respect to any payment made by or on account of any obligation of any Group Company under any Loan
Document, and (b) to the extent not otherwise described in clause (a), Other Taxes.
“Indemnitee” has the meaning specified in Section 9.3(b).
“Ineligible Institution” means (a) any competitors of the Holding Companies or any Subsidiaries thereof which shall have been specified in writing by the Borrower Representative to the
Administrative Agent (i) prior to the Closing Date and (ii) on or after the Closing Date with the consent of the Administrative Agent (such consent not to be unreasonably withheld, conditioned or delayed) and (b) with respect to the Persons
identified in clause (a), in each case, any person that is (x) identified by the Borrower Representative in writing from time to time to the Administrative Agent as an Affiliate of such Person, and/or (y) an Affiliate of any such Person that is
reasonably identifiable on the basis of their name.
“Information” has the meaning specified in Section 9.12.
“Intercompany Subordination Agreement” means an intercompany subordination agreement substantially in the form of Exhibit J.
“Intermediate Holdings” has the meaning specified in the preamble.
“Intermediate Holdings Pledge Agreement” means the Pledge Agreement made by Intermediate Holdings in favor of the Administrative Agent for the benefit of the Secured Parties,
substantially in the form of Exhibit I.
“Interest Election Request” means a request by the Borrower Representative to convert or continue a Borrowing in accordance with Section 2.7, which shall be substantially in the form of
Exhibit F.
“Interest Payment Date” means (a) with respect to any Base Rate Loan, the last day of each month and the Maturity Date, (b) with respect to any Term SOFR Loan, the last day of the
Interest Period applicable to the Borrowing of which such Loan is a part and the Maturity Date, and (c) with respect to any Swingline Loan, the day that such Loan is required to be repaid.
“Interest Period” means, as to any Term SOFR Borrowing, the period commencing on the date of such Borrowing and ending on the numerically corresponding day in the calendar month that is
one (1) month thereafter (subject to the availability thereof),as the Borrower Representative may specify in the applicable Borrowing Request or Interest Election Request; provided that, (a) if any Interest Period would end on a day
other than a Business Day, such Interest Period shall be extended to the next succeeding Business Day unless such next succeeding Business Day would fall in the next calendar month, in which case such Interest Period shall end on the next
preceding Business Day, (b) any Interest Period that commences on the last Business Day of a calendar month (or on a day for which there is no numerically corresponding day in the last calendar month of such Interest Period) shall end on the
last Business Day of the last calendar month of such Interest Period, (c) no Interest Period shall extend beyond the Maturity Date, and (d) no tenor that has been removed from this definition pursuant to Section 2.13 shall be available for
specification in such Borrowing Request or Interest Election Request. For purposes hereof, the date of a Borrowing initially shall be the date on which such Borrowing is made and thereafter shall be the effective date of the most recent
conversion or continuation of such Borrowing.
“Inventory” means and includes all of each Loan Party’s inventory (as defined in Article 9 of the Uniform Commercial Code), and all of each Loan Party’s now owned or hereafter acquired
goods, merchandise and other personal property, wherever located, to be furnished under any consignment arrangement, contract of service, lease or held for sale or lease, all raw materials, work in process, finished goods and materials and
supplies of any kind, nature or description which are or might be used or consumed in such Loan Party’s business or used in selling or furnishing such goods, merchandise and other personal property, all other inventory of such Loan Party, and
all documents of title or other documents representing them.
“Investment” means, as to any Person, all investments by such Person in other Persons (including Affiliates) in the form of any direct or indirect advance, loan or other extension of
credit (including by way of Guarantee or similar arrangement) or capital contribution to (by means of any transfer of cash or other property or any payment for property or services for the account or use of others), or any direct or indirect
purchase or acquisition (in one transaction or a series of transactions) of Equity Interests, evidences of Indebtedness or other securities (including any option, warrant or other right to acquire any of the foregoing) of, such other Person and
all other items that are or would be classified as investments on a balance sheet prepared in accordance with GAAP, and any purchase or other acquisition (in one transaction or a series of transactions) of any assets of any other Person
constituting a business unit, line of business or division of such Person; provided that, the endorsement of negotiable instruments and documents in the ordinary course of business will not be deemed to be an Investment. For purposes of
covenant compliance, the amount of any Investment shall be the amount actually invested, without adjustment for subsequent increases or decreases in the value of such Investment but giving effect to any returns or distributions of capital or
repayment of principal actually received in case by such Person with respect thereto.
“IRS” means the United States Internal Revenue Service.
“ISP” means the International Standby Practices, International Chamber of Commerce Publication No. 590 (or such later version thereof as may be in effect at the applicable time).
“Issuing Bank” means HSBC (through itself or through one of its designated Affiliates or branch offices), in its capacity as issuer of Letters of Credit hereunder. The Issuing Bank may,
with the consent of the Borrower Representative (not to be unreasonably withheld, conditioned or delayed), arrange for one or more Letters of Credit to be issued by branches or Affiliates of the Issuing Bank, in which case the term “Issuing
Bank” shall include any such branch or Affiliate with respect to Letters of Credit issued by such branch or Affiliate.
“Laws” means, collectively, all international, supranational, foreign, federal, state and local statutes, legislations, treaties, rules, guidelines, regulations, ordinances, codes and
administrative or judicial precedents or authorities, including the interpretation or administration thereof by any Governmental Authority charged with the enforcement, interpretation or administration thereof, and all applicable administrative
orders, directed duties, requests, licenses, authorizations and permits of, and agreements with, any Governmental Authority, in each case whether or not having the force of law.
“LC Application” means an application and agreement for the issuance or amendment of a Letter of Credit in the form from time to time in use by, or otherwise acceptable to, the Issuing
Bank.
“LC Disbursement” means a payment made by the Issuing Bank pursuant to a Letter of Credit.
“LC Documents” means, as to any Letter of Credit, each application therefor and any other document, agreement and instrument entered into by a Borrower, another Loan Party or their
Subsidiaries with or in favor of the Issuing Bank and relating to such Letter of Credit.
“LC Obligations” means, at any time, the sum of (a) the aggregate undrawn amount of all outstanding Letters of Credit at such time, determined without regard to whether any conditions to
drawing could be met at that time, plus (b) the aggregate amount of all LC Disbursements that have not yet been reimbursed by or on behalf of the Borrowers at such time. The LC Obligations of any Lender at any time shall be its Applicable
Percentage of the total LC Obligations at such time. For all purposes of this Agreement, if on any date of determination a Letter of Credit has expired by its terms but any amount may still be drawn thereunder by reason of the operation of
Article 29(a) of the UCP or Rule 3.13 or 3.14 of the ISP or similar terms of the Letter of Credit itself, or if compliant documents have been presented but not yet honored, such Letter of Credit shall be deemed to be “outstanding” and “undrawn”
in the amount so remaining available to be paid, and the obligations of the Borrowers and each Lender shall remain in full force and effect until the Issuing Bank and the Lenders shall have no further obligations to make any payments or
disbursements under any circumstances with respect to any Letter of Credit.
“LC Sublimit” means an amount equal to the lesser of (a) $5,000,000, and (b) the Line Cap. The LC Sublimit is part of, and not in addition to, the Facility.
“Lender” means each Person listed on Schedule 2.1 and any other Person that shall have become a party hereto as a Lender pursuant to an Assignment and Assumption, other than any such
Person that ceases to be a party hereto pursuant to an Assignment and Assumption. Unless the context requires otherwise, the term “Lender” includes the Swingline Lender but does not include the Administrative Agent or the Issuing Bank in their
respective capacities as the Administrative Agent or as Issuing Bank.
“Lender Provided Financial Service Product” means any agreement or other arrangements under which any Lender or any Affiliate of any Lender provides any of the following products or
services to any Group Company or any of their Subsidiaries: (a) cash management services for collections, treasury management services (including controlled disbursement, overdraft, automated clearing house fund transfer services, return items
and interstate depository network services), any demand deposit, payroll, trust or operating account relationships, credit cards (including, without limitation, commercial credit cards, virtual cards, purchasing cards and business debit cards),
non-card e-payables services, and other cash management services, including electronic funds transfer services, lockbox services, stop payment services and wire transfer services, or (b) foreign currency exchange.
“Lender Provided Hedging Agreement” means any Hedging Agreement between any Group Company or any of their Subsidiaries and a counterparty that is a Lender or an Affiliate of a Lender.
“Letter of Credit” means any standby letter of credit issued hereunder. Letters of Credit shall be available by sight payment and not by deferred payment, acceptance or negotiation. For
the avoidance of doubt, the term “Letter of Credit” shall not include any letter of credit, demand guarantee or other undertaking issued by any Person (including any branch or Affiliate of an Issuing Bank) that is supported by a Letter of
Credit issued by the Issuing Bank hereunder pursuant to a back-stop or counter-standby structure.
“Lien” means, with respect to any asset, (a) any mortgage, deed of trust, lien (statutory or other), pledge, hypothecation, collateral assignment, deposit arrangement, encumbrance,
charge, or preference, priority or other security interest in, on or of such asset, (b) the interest of a vendor or a lessor under any conditional sale agreement, capital lease or other title retention agreement (or any financing lease having
substantially the same economic effect as any of the foregoing) relating to such asset, and (c) in the case of securities, any purchase option, call or similar right of a third party with respect to such securities.
“Line Cap” means, at any time of determination, the lesser of (a) the Aggregate Revolving Commitments and (b) the Borrowing Base.
“Loan Document” means, collectively, this Agreement, each Guaranty, the Security Documents, the Intercompany Subordination Agreement, any fee letters, the Notes, the LC Documents and any
other documents, agreements, certificates or instruments executed by or on behalf of any Group Company or entered into in connection herewith, except that the term “Loan Documents” shall not include any Letters of Credit issued pursuant to this
Agreement.
“Loan Party” means, individually, each Borrower and each Guarantor (other than the Holding Companies) and “Loan Parties” mean, collectively, the Borrowers and the Guarantors (other than
the Holding Companies).
“Loans” means the loans made by the Lenders to the Borrowers pursuant to this Agreement (including for the avoidance of doubt, Overadvance Loans and Protective Advances).
“Material Adverse Effect” means a material adverse change in, or a material adverse effect on (a) the business, assets, property, operations, liabilities or condition (financial or
otherwise) of (i) the Loan Parties and their Subsidiaries, taken as a whole or (ii) Holdings and its Subsidiaries, taken as a whole, (b) the ability of any Group Company to perform any of its obligations under any Loan Document, (c) the
legality, validity, binding effect or enforceability of this Agreement or any other Loan Document or the rights of or remedies or benefits available to the Administrative Agent, the Issuing Bank or any Lender under the Loan Documents, or (d)
the Administrative Agent’s first priority security interest (subject to any Permitted Encumbrances) in the Collateral.
“Material Indebtedness” means (a) Indebtedness (other than the Loans and Letters of Credit), or obligations in respect of one or more Hedging Agreements, of any one or more of the Loan
Parties and their Subsidiaries in an aggregate principal amount exceeding $1,500,000 and (b) the HSBC ME RCF Obligations. For purposes of determining Material Indebtedness, the “principal amount” of the obligations of the Loan Parties or their
Subsidiary in respect of any Hedging Agreement at any time shall be the maximum aggregate amount (after giving effect to legally enforceable netting obligations) that any Loan Party or such Subsidiary would be required to pay if such Hedging
Agreement were terminated at such time.
“Maturity Date” means the earlier to occur of the following: (a) October [__], 2027 and (b) the termination or maturity of the HSBC ME RCF Obligations.
“Minimum Cash Collateral Amount” means, at any time, (a) with respect to Cash Collateral consisting of cash or deposit account balances, an amount equal to 105% of the Fronting Exposures
of the Issuing Bank with respect to Letters of Credit issued and outstanding at such time, and (b) otherwise, an amount determined by the Administrative Agent and the Issuing Bank in its sole discretion.
“Moody’s” means Moody’s Investors Service, Inc. and any successor thereto.
“Multiemployer Plan” means any employee benefit plan of the type described in Section 4001(a)(3) of ERISA, to which a Group Company or any ERISA Affiliate makes or is obligated to make
contributions, during the preceding five plan years has made or been obligated to make contributions, or has any liability.
“Multiple Employer Plan” means a Pension Plan with respect to which a Group Company or any ERISA Affiliate is a contributing sponsor, and that has two or more contributing sponsors at
least two of whom are not under common control, as such a plan is described in Section 4064 of ERISA.
“Net Cash Proceeds” means (a) in connection with any Asset Sale or any Recovery Event, the proceeds thereof in the form of cash and Cash Equivalent Investments (including any such
proceeds received by way of deferred payment of principal pursuant to a note or installment receivable or purchase price adjustment receivable or by the Disposition of any non-cash consideration received in connection therewith or otherwise,
but only as and when received) of such Asset Sale or Recovery Event, net of attorneys’ fees, accountants’ fees, investment banking fees, amounts required to be applied to the repayment of Indebtedness secured by a Lien expressly permitted
hereunder on any asset that is the subject of such Asset Sale or Recovery Event (other than any Lien pursuant to a Security Document) and other customary fees and expenses actually incurred in connection therewith and net of taxes paid or
reasonably estimated to be payable as a result thereof (after taking into account any available tax credits or deductions and any tax sharing arrangements) and any reserve for adjustment in respect of the sale price of such asset or assets
established in accordance with GAAP (provided that, following the termination of such reserves, proceeds equal to any unused reserves shall be applied in accordance with Section 2.10(b)), and (b) in connection with any incurrence of
Indebtedness or issuance or sale of Equity Interests, the cash proceeds received from such incurrence, net of attorneys’ fees, investment banking fees, accountants’ fees, underwriting discounts and commissions and other customary fees and
expenses actually incurred in connection therewith.
“Non-Consenting Lender” means any Lender that does not approve any consent, waiver or amendment that (a) requires the approval of all affected Lenders in accordance with the terms of
Section 9.2(b), and (b) has been approved by the Required Lenders.
“Non-Defaulting Lender” means, at any time, each Lender that is not a Defaulting Lender at such time.
“Non-Extension Notice Date” has the meaning specified in Section 2.5(b).
“Note” has the meaning specified in Section 2.9(f).
“Obligations” means all advances to, and debts, liabilities, obligations, covenants and duties of, any Group Company arising under any Loan Document, or otherwise with respect to any
Loan or Letter of Credit (including, without limitation, the obligations to pay, discharge or satisfy any Erroneous Payment Subrogation Rights), in each case, whether direct or indirect (including those acquired by assumption), absolute or
contingent, due or to become due, now existing or hereafter arising and including interest and fees that accrue after the commencement by or against any Group Company or any Affiliate thereof of any proceeding under any Debtor Relief Laws
naming such Person as the debtor in such proceeding, regardless of whether such interest and fees are allowed claims in such proceeding; provided that, the “Obligations” shall exclude any Excluded Swap Obligations. Without limiting the
foregoing, the Obligations include (a) the obligation to pay principal, interest, charges, expenses, fees, indemnities and other amounts payable by the Loan Parties under any Loan Document and (b) the obligation of the Loan Parties to reimburse
any amount in respect of any of the foregoing that the Administrative Agent any Lender, or the Issuing Bank, in each case in its sole discretion, may elect to pay or advance on behalf of the Loan Parties.
“Organizational Documents” means (a) as to any corporation or company, the charter or certificate or articles of incorporation, memorandum of association and the bylaws or bye-laws (or
equivalent or comparable constitutive documents with respect to any non-U.S. jurisdiction), (b) as to any limited liability company, the certificate or articles of formation or organization and operating or limited liability agreement and (c)
as to any partnership, joint venture, trust or other form of business entity, the partnership, joint venture or other applicable agreement of formation or organization and any agreement, instrument, filing or notice with respect thereto filed
in connection with its formation or organization with the applicable Governmental Authority in the jurisdiction of its formation or organization and, if applicable, any certificate or articles of formation or organization of such entity.
“Other Connection Taxes” means, with respect to any Recipient, Taxes imposed as a result of a present or former connection between such Recipient and the jurisdiction imposing such Tax
(other than connections arising from such Recipient having executed, delivered, become a party to, performed its obligations under, received payments under, received or perfected a security interest under, engaged in any other transaction
pursuant to or enforced any Loan Document, or sold or assigned an interest in any Loan or Loan Document).
“Other Taxes” means all present or future stamp, court or documentary, intangible, recording, filing or similar Taxes that arise from any payment made under, from the execution,
delivery, performance, enforcement or registration of, from the receipt or perfection of a security interest under, or otherwise with respect to, any Loan Document, except any such Taxes that are Other Connection Taxes imposed with respect to
an assignment (other than an assignment made pursuant to Section 2.19(b)).
“Overadvance Loans” has the meaning specified in Section 2.23.
“Participant” has the meaning specified in Section 9.4(d).
“Participant Register” has the meaning specified in Section 9.4(d).
“PATRIOT Act” means the “Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001” (Title III of Pub. L. 107-56 (signed
into law October 26, 2001)).
“Payment Conditions” means, with respect to any action: (a) no Default or Event of Default has then occurred and is continuing or would result from any such action, (b) Excess
Availability shall exceed the greater of (i) 25% of the Line Cap and (ii) Six Million Two Hundred Fifty Thousand Dollars ($6,250,000), in each case, both immediately after giving pro forma effect to such relevant action and on a pro forma basis
for the immediately prior thirty (30) consecutive calendar days (determined as if such action had occurred on the first day of such thirty (30) day period), and (c) pro forma compliance with the Financial Covenants (regardless of whether a
Covenant Compliance Period is then in effect) accounting for such action in such calculation, as of the end of the most recently ended fiscal quarter for which financial statements have been delivered to the Administrative Agent pursuant to Section
5.1(b).
“Payment in Full” or “Paid in Full” means, as of any date of determination, that (a) the Obligations (other than contingent indemnification and reimbursement obligations in
respect of which no claim for payment has yet been asserted by the Person entitled thereto) are fully paid in cash and satisfied, all Letters of Credit have been cancelled and returned to Issuing Bank, or Cash Collateralized in an amount at
least equal to one hundred five percent (105%) of the then LC Exposure or on terms satisfactory to the Administrative Agent and Issuing Bank, and all Bank Product Obligations have been terminated or arrangements satisfactory to the applicable
Bank Product Provider have been made with respect to such Bank Product Obligations, and (b) no Commitment of any Lender then exists.
“Payment Recipient” has the meaning specified in Section 8.16(a).
“PBGC” means the Pension Benefit Guaranty Corporation referred to and defined in ERISA and any successor entity performing similar functions.
“Pension Funding Rules” means the rules of the Code and ERISA regarding minimum funding standards and minimum required contributions (including any installment payment thereof) to
Pension Plans and Multiemployer Plans and set forth in Sections 412, 430, 431, 432 and 436 of the Code and Sections 302, 303, 304 and 305 of ERISA.
“Pension Plan” means any employee pension benefit plan (including a Multiple Employer Plan, but excluding a Multiemployer Plan) that is maintained or is contributed to by a Group Company
or any ERISA Affiliate and is either covered by Title IV of ERISA or is subject to the minimum funding standards under Section 412 of the Code.
“Periodic Term SOFR Determination Day” has the meaning specified in the definition of “Term SOFR”.
“Permitted Discretion” means a determination made in good faith and in the exercise (from the perspective of an asset-based lender) of commercially reasonable business judgment.
“Permitted Encumbrances” means:
(a) Liens imposed by Law for taxes that are not yet due or delinquent or are being contested in compliance with Section 5.4;
(b) carriers’, warehousemen’s, mechanics’, materialmen’s, repairmen’s and other like Liens imposed by law, arising in the ordinary course of business and securing obligations that are
not overdue by more than thirty (30) days or are being contested in compliance with Section 5.4;
(c) pledges and deposits made in the ordinary course of business in compliance with workers’ compensation, unemployment insurance and other social security laws or regulations, other
than any Lien imposed by ERISA;
(d) deposits to secure the performance of bids, trade contracts, leases, statutory obligations, surety and appeal bonds, performance bonds and other obligations of a like nature, in
each case in the ordinary course of business;
(e) judgment liens in respect of judgments that do not constitute an Event of Default under Section 7.1(k);
(f) easements, zoning restrictions, rights-of-way and similar encumbrances on Real Property imposed by law or arising in the ordinary course of business that do not secure any monetary
obligations and do not materially detract from the value of the affected property or interfere with the ordinary conduct of business of the Group Companies or any Subsidiary thereof;
(g) any interest or title of a lessor under any operating lease entered into by the Group Companies or any Subsidiary thereof in the ordinary course of its business and covering only
the assets so leased; and
(h) Liens arising solely by virtue of any statutory or common law provision relating to bankers’ liens or rights of set-off;
provided that, the term “Permitted Encumbrances” shall not include any Lien securing Indebtedness.
“Permitted Tax Distributions” means for any taxable period for which the Loan Parties or any of their Subsidiaries are members of a consolidated, combined, unitary or similar income tax
group for U.S. federal or applicable foreign, state or local income tax purposes of which a direct or indirect parent of the Loan Parties (“Parent Company”) is the common parent (including for any taxable period for which the income of
the Loan Parties or their Subsidiaries is reflected on the income tax returns of a Parent Company either as a result of the Loan Parties or their Subsidiaries being disregarded entities of such Parent Company or disregarded entities of a
partnership or other “flow-through” entity in which the Parent Company has an interest) (a “Tax Group”), an amount equal to the portion of any U.S. federal, foreign, state and local income taxes of such Tax Group for such taxable period
that are attributable to the taxable income of the Loan Parties and their Subsidiaries (net of any payments of such taxes made by the Loan Parties or their Subsidiaries).
“Person” means any natural person, corporation, limited liability company, trust, joint venture, association, company, partnership, Governmental Authority or other entity.
“Plan” means any employee benefit plan within the meaning of Section 3(3) of ERISA, maintained for employees of any Loan Party or any Subsidiary thereof, or any such plan to which any
Loan Party or any Subsidiary thereof is required to contribute on behalf of any of its employees or with respect to which any Group Company has any liability, other than any Multiemployer Plan or any plan that is maintained by a Governmental
Authority or that is mandated by a Governmental Authority.
“Platform” means Debt Domain, Intralinks, Syndtrak or a substantially similar electronic transmission system.
“Pledged Equity Interests” has the meaning set forth in the Security Agreement.
“Prime Rate” means the rate of interest per annum equal to the “prime rate” as displayed on the Bloomberg screen page that displays such rate; provided that if such rate of
interest does not appear on a page of the Bloomberg screen, on the appropriate page of such other information service or such other source that publishes such rate as shall be selected by the Administrative Agent, then the “Prime Rate” shall
mean the rate of interest per annum announced by the Administrative Agent as its prime rate in effect at its principal office. The Prime Rate is a reference rate and does not necessarily represent the lowest or best rate actually charged to any
customer. Any change in the Prime Rate shall take effect at the opening of business on the day specified in the public announcement of such change.
“Pro Rata Share” means, with respect to each Lender, at any time a fraction (expressed as a percentage, carried out to the ninth decimal place), the numerator of which is the amount of
the Commitments, and the denominator of which is the amount of the Aggregate Commitments under the Facility; provided that if such Commitments have been terminated, then the Pro Rata Share of each Lender shall be determined based on the
Pro Rata Share of such Lender immediately prior to such termination and after giving effect to any subsequent assignments made pursuant to the terms hereof.
“Protective Advances” has the meaning set forth in Section 2.24.
“PTE” means a prohibited transaction class exemption issued by the U.S. Department of Labor, as any such exemption may be amended from time to time.
“Public Lender” has the meaning specified in Section 9.1(d).
“QFC” has the meaning assigned to the term “qualified financial contract” in, and shall be interpreted in accordance with, 12 U.S.C. 5390(c)(8)(D).
“QFC Credit Support” has the meaning specified in Section 9.19(a).
“Qualified ECP Guarantor” means, in respect of any Swap Obligation, each Guarantor that has total assets exceeding $10,000,000 at the time the Guaranty or grant of the relevant security
interest becomes effective with respect to such Swap Obligation or such other person that constitutes an “eligible contract participant” under the Commodity Exchange Act or any regulations promulgated thereunder and can cause another Person to
qualify as an “eligible contract participant” at such time by entering into a keepwell under Section 1a(18)(A)(v)(II) of the Commodity Exchange Act.
“Real Property” means any real property owned or leased by any Loan Party or any of its Subsidiaries.
“Recipient” means (a) the Administrative Agent, (b) any Lender, or (c) the Issuing Bank, as applicable.
“Recovery Event” means any settlement of or payment in respect of any property or casualty insurance claim or any condemnation proceeding relating to any asset of any Loan Party.
“Register” has the meaning specified in Section 9.4(c).
“Regulation U” means Regulation U of the Federal Reserve Board, as in effect from time to time and all official rulings and interpretations thereunder or thereof.
“Related Parties” means, with respect to any Person, such Person’s Affiliates and the partners, directors, officers, employees, agents, brokers, trustees, administrators, managers,
advisors and representatives, including accountants, auditors, and legal counsel of such Person and of such Person’s Affiliates.
“Relevant Governmental Body” means the Federal Reserve Board or the Federal Reserve Bank of New York, or a committee officially endorsed or convened by the Federal Reserve Board or the
Federal Reserve Bank of New York, or any successor thereto.
“Removal Effective Date” has the meaning specified in Section 8.6(b).
“Rent and Charges Reserve” means a reserve, established in the Administrative Agent’s Permitted Discretion, for any location where physical books and records are located, unless a
Collateral Access Agreement has been obtained from the applicable landlord.
“Reportable Event” means any of the events set forth in Section 4043(c) of ERISA, other than events for which the 30-day notice period has been waived.
“Required Lenders” means, at any time, Lenders having Total Credit Exposures representing more than 50% of the Total Credit Exposures of all Lenders; provided that (i) if there
are fewer than three (3) Lenders, Required Lenders shall mean all Lenders and (ii) the Total Credit Exposure of any Defaulting Lender shall be disregarded in determining Required Lenders at any time. For purposes of determining the number of
Lenders for this definition, each Lender and its Affiliates and Approved Funds shall be treated as one Lender.
“Reserves” means the sum (without duplication of any other Reserve or items that are otherwise addressed or excluded through eligibility criteria) of (a) the Bank Product Reserve; (b)
Dilution Reserves; (c) Rent and Charges Reserves (provided that no Rent and Charges Reserve will be implemented so long as the books and records of the Group Companies are maintained in a cloud-based system, as determined by Administrative
Agent in its Permitted Discretion); and (d) such additional reserves, in such amounts and with respect to such matters, as the Administrative Agent in its Permitted Discretion may elect to establish from time to time.
“Resignation Effective Date” has the meaning specified in Section 8.6(a).
“Resolution Authority” means an EEA Resolution Authority or, with respect to any UK Financial Institution, a UK Resolution Authority.
“Responsible Officer” means (a) the chief executive officer, president, executive vice president, secretary or a Financial Officer of a Group Company, (b) solely for purposes of the
delivery of incumbency certificates and certified Organizational Documents and resolutions pursuant to Section 4.1, any director, vice president, secretary or assistant secretary of a Group Company and (c) solely for purposes of Borrowing
Requests, requests for letters of credit, prepayment notices and notices for Revolving Commitment terminations or reductions given pursuant to Article II, any other officer or employee of a Loan Party so designated from time to time by one of
the officers described in clause (a) in a notice to the Administrative Agent (together with evidence of the authority and capacity of each such Person to so act in form and substance satisfactory to the Administrative Agent). Any document
delivered hereunder that is signed by a Responsible Officer of a Loan Party shall be conclusively presumed to have been authorized by all necessary corporate, partnership or other action on the part of such Group Company, and such Responsible
Officer shall be conclusively presumed to have acted on behalf of such Group Company.
“Restricted Payment” means (i) any dividend or other distribution (whether in cash, securities or other property) with respect to any Equity Interests of any Loan Party or any of their
Subsidiaries, or any payment (whether in cash, securities or other property), including any sinking fund or similar deposit, on account of the purchase, redemption, retirement, acquisition, cancellation or termination of any such Equity
Interests of any Loan Party or of their Subsidiaries or any option, warrant or other right to acquire any such Equity Interests of any Loan Party or any of their Subsidiaries, (ii) any redemption, prepayment, defeasance, repurchase or any other
payment in respect of any Indebtedness subordinated to the Obligations, (iii) any payment of management fees or similar fees by any Loan Party or any of their Subsidiaries to any of its equity holders or any Affiliate thereof and (iv) any
purchase of Equity Interests issued by any Loan Party from present or former officers, directors or employees (or their respective spouses, ex-spouses or estates) of any Loan Party or any of their respective Subsidiaries in connection with
restricted stock or the exercise of stock options, stock appreciation rights or similar equity incentives or equity based incentives pursuant to management incentive plans upon the death, disability, retirement, severance or termination of
employment of such officer, director or employee.
“Revolving Commitment” means, with respect to each Lender on any date, the commitment, if any, of such Lender to make Revolving Loans and to purchase or otherwise acquire participations
in LC Obligations and Swingline Loans hereunder, expressed as an amount representing the maximum aggregate amount of such Lender’s Revolving Credit Exposure hereunder, as such commitment may be (a) increased from time to time pursuant to
Section 2.22, (b) reduced from time to time pursuant to Section 2.8, or (c) reduced or increased from time to time pursuant to assignments by or to such Lender pursuant to Section 9.4. The initial amount of each Lender’s Revolving Commitment is
set forth on Schedule 2.1, or in the Assignment and Assumption pursuant to which such Lender shall have assumed its Revolving Commitment, as applicable. As of the Closing Date, the aggregate amount of the Lenders’ Revolving Commitments is
$25,000,000.
“Revolving Credit Exposure” means, as to any Lender at any time, the aggregate principal amount at such time of such Lender’s outstanding Revolving Loans and such Lender’s participation
in LC Obligations, Swingline Loans, Overadvance Loans and Protective Advances at such time.
“Revolving Loan” means a Loan made pursuant to Section 2.1.
“S&P” means S&P Global Ratings, a division of Standard & Poor’s Financial Services LLC, and any successor thereto.
“Sanctions” has the meaning specified in Section 3.14.
“SEC” means the Securities and Exchange Commission or any Governmental Authority succeeding to any of its principal functions.
“Secured Deposit Account” means any DDA subject to a Secured Deposit Account Agreement.
“Secured Deposit Account Agreement” means a multi-party springing blocked account control agreement or lockbox account agreement with the bank at which a Secured Deposit Account is
maintained, in form and substance reasonably satisfactory to the Administrative Agent.
“Secured Obligations” means, collectively, (i) the Obligations, (ii) all Bank Product Obligations and (iii) the HSBC ME RCF Obligations, in each case whether direct or indirect
(including those acquired by assumption), absolute or contingent, due or to become due, now existing or hereafter arising and including interest and fees that accrue after the commencement by or against any Group Company or any Affiliate
thereof of any proceeding under any Debtor Relief Law naming such Person as the debtor in such proceeding, regardless of whether such interest and fees are allowed claims in such proceeding; provided that, the “Secured Obligations”
shall exclude any Excluded Swap Obligations.
“Secured Parties” means the Administrative Agent, each Lender and any other holder of Secured Obligations.
“Security Agreement” means the Security Agreement made by the Loan Parties in favor of the Administrative Agent for the benefit of the Secured Parties, substantially in the form of
Exhibit C.
“Security Documents” means the Security Agreement, the Intermediate Holdings Pledge Agreement and all other security documents hereafter delivered to the Administrative Agent granting a
Lien on any property of any Person to secure the Secured Obligations.
“SOFR” means a rate equal to the secured overnight financing rate as administered by the SOFR Administrator.
“SOFR Administrator” means the Federal Reserve Bank of New York (or a successor administrator of the secured overnight financing rate).
“SOFR Borrowing” means, as to any Borrowing, the SOFR Loans comprising such Borrowing.
“SOFR Loan” means a Loan that bears interest at a rate based on Term SOFR, other than pursuant to clause (c) of the definition of “Alternate Base Rate”.
“Specified Account Debtors” means DentaQuest, LLC, Peloton Interactive, Inc., Lowe’s Companies, Inc., Modivcare Solutions, LLC, CareFirst Management Company, LLC (successor-in-interest
to CareFirst of Maryland, Inc. d/b/a CareFirst BlueCross BlueShield) and Comcast Cable Communications Management, LLC.
“Specified Loan Party” means any Loan Party that is not an “eligible contract participant” under the Commodity Exchange Act (determined prior to giving effect to Section 10.9).
“Subsidiary” means, with respect to any Person, any other Person the accounts of which would be consolidated with those of such Person in such Person’s consolidated financial statements
if such financial statements were prepared in accordance with GAAP as well as any other Person (a) of which securities or other ownership interests representing more than 50% of the equity or more than 50% of the ordinary voting power or, in
the case of a partnership, more than 50% of the general partnership interests are, as of such date, owned, Controlled or held, by such Person, or (b) that is, as of such date, otherwise Controlled, directly, or indirectly through one or more
intermediaries, by such Person.
“Supermajority Lenders” means, as of any date of determination, Lenders (other than Defaulting Lenders) holding more than 66 2/3% of the Aggregate Revolving Commitments (excluding any
Commitments of Defaulting Lenders), or if the Revolving Commitments have been terminated, Lenders (other than Defaulting Lenders) holding more than 66 2/3% of the aggregate Revolving Credit Exposure of all Lenders (excluding Revolving Credit
Exposure of Defaulting Lenders); provided that, (i) if there are fewer than three (3) Lenders, Supermajority Lenders shall mean all Lenders and (ii) the Revolving Commitments and Revolving Credit Exposure of any Defaulting Lender shall
be disregarded in determining Supermajority Lenders at any time. For purposes of determining the number of Lenders for this definition, each Lender and its Affiliates and Approved Funds shall be treated as one Lender.
“Supported QFC” has the meaning specified in Section 9.19(a).
“Swap Obligations” means with respect to any Guarantor any obligation to pay or perform under any agreement, contract or transaction that constitutes a “swap” within the meaning of
Section 1a(47) of the Commodity Exchange Act.
“Swingline Exposure” means, at any time, the aggregate principal amount of all Swingline Loans outstanding at such time. The Swingline Exposure of any Lender at any time shall be its
Applicable Percentage of the total Swingline Exposure at such time.
“Swingline Lender” means HSBC, in its capacity as lender of Swingline Loans hereunder and any successors in such capacity.
“Swingline Loan” means a Loan made pursuant to Section 2.4.
“Swingline Sublimit” means an amount equal to the lesser of (a) $2,500,000, and (b) the Line Cap. The Swingline Sublimit is part of, and not in addition to, the Facility.
“Synthetic Lease Obligation” means the monetary obligation of a Person under (a) a so-called synthetic, off-balance sheet or tax retention lease or (b) an agreement for the use or
possession of property creating obligations that do not appear on the balance sheet of such Person but, upon the insolvency or bankruptcy of such Person, would be characterized as the indebtedness of such Person (without regard to accounting
treatment).
“Taxes” means all present or future taxes, levies, imposts, duties, deductions, withholdings (including backup withholding), assessments, fees or other charges imposed by any
Governmental Authority, including any interest, additions to tax or penalties applicable thereto.
“Term SOFR” means,
(a) for any calculation with respect to a Term SOFR Loan, the Term SOFR Reference Rate for a tenor comparable to the applicable Interest Period on the day (such day, the “Periodic
Term SOFR Determination Day”) that is two (2) U.S. Government Securities Business Days prior to the first day of such Interest Period, as such rate is published by the Term SOFR Administrator; provided, however, that if as
of 5:00 p.m. on any Periodic Term SOFR Determination Day the Term SOFR Reference Rate for the applicable tenor has not been published by the Term SOFR Administrator and a Benchmark Replacement Date with respect to the Term SOFR Reference Rate
has not occurred, then Term SOFR will be the Term SOFR Reference Rate for such tenor as published by the Term SOFR Administrator on the first preceding U.S. Government Securities Business Day for which such Term SOFR Reference Rate for such
tenor was published by the Term SOFR Administrator so long as such first preceding U.S. Government Securities Business Day is not more than three (3) U.S. Government Securities Business Days prior to such Periodic Term SOFR Determination Day,
and
(b) for any calculation with respect to a Base Rate Loan on any day, the Term SOFR Reference Rate for a tenor of one month on the day (such day, the “Alternate Base Rate Term SOFR
Determination Day”) that is two (2) U.S. Government Securities Business Days prior to such day, as such rate is published by the Term SOFR Administrator; provided, however, that if as of 5:00 p.m. on any Alternate Base
Rate Term SOFR Determination Day the Term SOFR Reference Rate for the applicable tenor has not been published by the Term SOFR Administrator and a Benchmark Replacement Date with respect to the Term SOFR Reference Rate has not occurred, then
Term SOFR will be the Term SOFR Reference Rate for such tenor as published by the Term SOFR Administrator on the first preceding U.S. Government Securities Business Day for which such Term SOFR Reference Rate for such tenor was published by the
Term SOFR Administrator so long as such first preceding U.S. Government Securities Business Day is not more than three (3) U.S. Government Securities Business Days prior to such Alternate Base Rate Term SOFR Determination Day;
provided, further, that if Term SOFR determined as provided above (including pursuant to the proviso under clause (a) or clause (b) above) shall ever
be less than the Floor, then such rate shall be deemed to be equal to the Floor.
“Term SOFR Administrator” means CME Group Benchmark Administration Limited (CBA) (or a successor administrator of the Term SOFR Reference Rate selected by the Administrative Agent in its
reasonable discretion).
“Term SOFR Borrowing” means, as to any Borrowing, the Term SOFR Loans comprising such Borrowing.”
“Term SOFR Loan” when used in reference to any Loan or Borrowing, refers to whether such Loan, or the Loans comprising such Borrowing, are bearing interest at a rate determined by
reference to the Term SOFR Rate.
“Term SOFR Reference Rate” means the forward-looking term rate based on SOFR.
“Total Credit Exposure” means, as to any Lender at any time, the unused Commitments and the Revolving Credit Exposure of such Lender at such time.
“Total Net Leverage Ratio” means (A) with respect to Holdings and its Subsidiaries, Consolidated Total Net Debt, divided by (B) with respect to Holdings and its Subsidiaries,
Consolidated EBITDA.
“Trade Date” has the meaning specified in Section 9.4(b)(i)(B).
“Transaction Expenses” means any fees or expenses incurred or paid by the Group Companies in connection with the Transactions, this Agreement, the other Loan Documents, the HSBC ME RCF
Loan Documents and the transactions contemplated hereby and thereby.
“Transactions” means the execution, delivery and performance by the Loan Parties and Holdings Companies of the Loan Documents, as applicable, the borrowing of Loans, the use of the
proceeds thereof and the issuance of Letters of Credit hereunder.
“Treasury Regulations” means the regulations issued by the IRS under the Code, as such regulations may be amended from time to time.
“Type”, when used in reference to any Loan or Borrowing, refers to whether the rate of interest on such Loan, or on the Loans comprising such Borrowing, is determined by reference to
Term SOFR or the Alternate Base Rate.
“UCP” means the Uniform Customs and Practice for Documentary Credits, International Chamber of Commerce Publication No. 600 (or such later version thereof as may be in effect at the
applicable time).
“UK Bribery Act” has the meaning specified in Section 3.19.
“UK Financial Institution” means any BRRD Undertaking (as such term is defined under the PRA Rulebook (as amended from time to time) promulgated by the United Kingdom Prudential
Regulation Authority) or any person falling within IFPRU 11.6 of the FCA Handbook (as amended from time to time) promulgated by the United Kingdom Financial Conduct Authority, which includes certain credit institutions and investment firms, and
certain Affiliates of such credit institutions or investment firms.
“UK Resolution Authority” means the Bank of England or any other public administrative authority having responsibility for the resolution of any UK Financial Institution.
“Unadjusted Benchmark Replacement” means the applicable Benchmark Replacement excluding the related Benchmark Replacement Adjustment.
“Unbilled” means, with respect to any Accounts, such Account is not evidenced by an invoice or other documentation satisfactory to the Administrative Agent for any specified period of
time after the goods or services giving rise to such Account have been delivered or completed.
“Unfinanced Capital Expenditures” means all Capital Expenditures of Holdings and its Subsidiaries on a consolidated basis other than those made utilizing financing provided by applicable
seller or third party lenders. For the avoidance of doubt, Capital Expenditures made by Loan Parties utilizing Revolving Loans shall be deemed Unfinanced Capital Expenditures.
“Uniform Commercial Code” or “UCC” means the Uniform Commercial Code or any successor provision thereof as the same may from time to time be in effect in the State of New York or
the Uniform Commercial Code or any successor provision thereof (or similar code or statute) of another jurisdiction, to the extent it may be required to apply to any item or items of Collateral.
“United States” and “U.S.” mean the United States of America.
“U.S. Government Securities Business Day” means any day except for (a) a Saturday, (b) a Sunday or (c) a day on which the Securities Industry and Financial Markets Association recommends
that the fixed income departments of its members be closed for the entire day for purposes of trading in United States government securities.
“U.S. Person” means any Person that is a “United States Person” as defined in Section 7701(a)(30) of the Code.
“U.S. Special Resolution Regimes” has the meaning specified in Section 9.19(a).
“U.S. Tax Compliance Certificate” has the meaning specified in Section 2.17(g).
“Voting Equity Interest” means, as to any Person, an Equity Interest in such Person having ordinary voting power with respect to the board of directors or other governing body of such
Person.
“Wholly Owned Subsidiary” means, as to any Person, any other Person all of the Equity Interests of which (other than directors’ qualifying shares required by law) are owned by such
Person directly or through other Wholly Owned Subsidiaries of such Person.
“Withholding Agent” means any Loan Party and the Administrative Agent.
“Write-Down and Conversion Powers” means, (a) with respect to any EEA Resolution Authority, the write-down and conversion powers of such EEA Resolution Authority from time to time under
the Bail-In Legislation for the applicable EEA Member Country, which write-down and conversion powers are described in the EU Bail-In Legislation Schedule, and (b) with respect to the United Kingdom, any powers of the applicable Resolution
Authority under the Bail-In Legislation to cancel, reduce, modify or change the form of a liability of any UK Financial Institution or any contract or instrument under which that liability arises, to convert all or part of that liability into
shares, securities or obligations of that person or any other person, to provide that any such contract or instrument is to have effect as if a right had been exercised under it or to suspend any obligation in respect of that liability or any
of the powers under that Bail-In Legislation that are related to or ancillary to any of those powers.
Section 1.2. Classification of Loans and Borrowings. For purposes of this Agreement, Loans may be classified and referred to by Class (e.g., a “Revolving Loan”) or by
Type (e.g., a “SOFR Loan”) or by Class and Type (e.g., a “SOFR Revolving Loan”). Borrowings also may be classified and referred to by Class (e.g., a “Revolving Loan Borrowing”) or by Type (e.g., a “SOFR Borrowing”)
or by Class and Type (e.g., a “SOFR Revolving Loan Borrowing”).
Section 1.3. Terms Generally; Rules of Construction. The definitions of terms herein shall apply equally to the singular and plural forms of the terms defined. Whenever the
context may require, any pronoun shall include the corresponding masculine, feminine and neuter forms. The words “include”, “includes” and “including” shall be deemed to be followed by the phrase “without limitation”. The word “will” shall be
construed to have the same meaning and effect as the word “shall”. The word “or” is not exclusive. The word “year” shall refer (i) in the case of a leap year, to a year of three hundred sixty-six (366) days, and (ii) otherwise, to a year of
three hundred sixty-five (365) days. Unless the context requires otherwise (a) any definition of or reference to any agreement, instrument or other document herein shall be construed as referring to such agreement, instrument or other document
as from time to time amended, amended and restated, supplemented or otherwise modified (subject to any restrictions on such amendments, supplements or modifications set forth herein), (b) any reference herein to any Person shall be construed to
include such Person’s successors and assigns, (c) the words “herein”, “hereof” and “hereunder”, and words of similar import, shall be construed to refer to this Agreement in its entirety and not to any particular provision hereof, (d) all
references herein to Articles, Sections, Exhibits and Schedules shall be construed to refer to Articles and Sections of, and Exhibits and Schedules to, this Agreement, (e) any reference to any law or regulation herein shall, unless otherwise
specified, refer to such law or regulation as amended, modified or supplemented from time to time, (f) the words “asset” and “property” shall be construed to have the same meaning and effect and to refer to any and all tangible and intangible
assets and properties, including cash, securities, accounts and contract rights, and (g) the words “renew”, “renewal” and variations thereof as used herein with respect to a Letter of Credit means to extend the term of such Letter of Credit or
to reinstate an amount drawn under such Letter of Credit or both.
Section 1.4. Accounting Terms and Determinations; GAAP.
(a) Accounting Terms. Except as otherwise expressly provided herein, all accounting terms not otherwise defined herein shall be construed in conformity with GAAP. Financial
statements and other information required to be delivered by the Borrower Representative to the Lenders pursuant to Sections 3.4 and 5.1 shall be prepared in accordance with GAAP as in effect at the time of such preparation. Notwithstanding the
foregoing, for purposes of determining compliance with any covenant (including the computation of any financial covenant) contained herein, Indebtedness of Holdings and its Subsidiaries shall be deemed to be carried at 100% of the outstanding
principal amount thereof, and the effects of FASB ASC 825 and FASB ASC 470-20 on financial liabilities shall be disregarded.
(b) Changes in GAAP. If the Borrower Representative notifies the Administrative Agent that the Loan Parties request an amendment to any provision hereof to eliminate the effect
of any change occurring after the date hereof in GAAP or in the application thereof on the operation of such provision (or if the Administrative Agent notifies the Borrower Representative that the Required Lenders request an amendment to any
provision hereof for such purpose), regardless of whether any such notice is given before or after such change in GAAP or in the application thereof, then such provision shall be interpreted on the basis of GAAP as in effect and applied
immediately before such change shall have become effective until such notice shall have been withdrawn or such provision amended in accordance herewith.
Section 1.5. Rounding. Any financial ratios required to be maintained by the Group Companies pursuant to this Agreement shall be calculated by dividing the appropriate component
by the other component, carrying the result to one place more than the number of places by which such ratio is expressed herein and rounding the result up or down to the nearest number (with a rounding-up if there is no nearest number).
Section 1.6. Time of Day. Unless otherwise specified, all references herein to time of day shall be references to Eastern time (daylight or standard, as applicable).
Section 1.7. Divisions. For all purposes under the Loan Documents, in connection with any division or plan of division under Delaware law (or any comparable event under a
different jurisdiction’s laws): (a) if any asset, right, obligation or liability of any Person becomes the asset, right, obligation or liability of a different Person, then it shall be deemed to have been transferred from the original Person to
the subsequent Person, and (b) if any new Person comes into existence, such new Person shall be deemed to have been organized on the first date of its existence by the holders of its Equity Interests at such time.
Section 1.8. Rates. The Administrative Agent does not warrant or accept responsibility for, and shall not have any liability with respect to, (a) the continuation of,
administration of, submission of, calculation of or any other matter related to Alternate Base Rate, the Term SOFR Reference Rate, Term SOFR or any component definition thereof or rates referred to in the definition thereof, or any alternative,
successor or replacement rate thereto (including any Benchmark Replacement), including whether the composition or characteristics of any such alternative, successor or replacement rate (including any Benchmark Replacement) will be similar to,
or produce the same value or economic equivalence of, or have the same volume or liquidity as, Alternate Base Rate, the Term SOFR Reference Rate, Term SOFR, or any other Benchmark prior to its discontinuance or unavailability, or (b) the
effect, implementation or composition of any Conforming Changes. The Administrative Agent and its affiliates or other related entities may engage in transactions that affect the calculation of Alternate Base Rate, the Term SOFR Reference Rate,
Term SOFR, any alternative, successor or replacement rate (including any Benchmark Replacement) or any relevant adjustments thereto, in each case, in a manner adverse to the Borrowers. The Administrative Agent may select information sources or
services in its reasonable discretion to ascertain Alternate Base Rate, the Term SOFR Reference Rate, Term SOFR, or any other Benchmark, in each case pursuant to the terms of this Agreement, and shall have no liability to the Borrowers, any
Lender or any other person or entity for damages of any kind, including direct or indirect, special, punitive, incidental or consequential damages, costs, losses or expenses (whether in tort, contract or otherwise and whether at law or in
equity), for any error or calculation of any such rate (or component thereof) provided by any such information source or service.
Section 1.9. Letter of Credit Amounts. Unless otherwise specified herein, the amount of a Letter of Credit at any time shall be deemed to be the amount of such Letter of Credit
available to be drawn at such time; provided that with respect to any Letter of Credit that, by its terms, provides for one or more automatic increases in the available amount thereof, the amount of such Letter of Credit shall be deemed
to be the maximum amount of such Letter of Credit after giving effect to all such increases, whether or not such maximum amount is available to be drawn at such time.
Section 1.10. Borrower Representative. Each Borrower hereby designates Ibex Global Solutions, Inc. as its Borrower Representative. The Borrower Representative will be acting
as agent on each Borrower’s behalf for the purposes of issuing notices of borrowing and notices of conversion/continuation of any Loans or similar notices, giving instructions with respect to the disbursement of the proceeds of the Loans,
selecting interest rate options, requesting Letters of Credit, giving and receiving all other notices and consents hereunder or under any of the other Loan Documents and taking all other actions (including in respect of compliance with
covenants) on behalf of any Borrower or the Borrowers under the Loan Documents. The Borrower Representative hereby accepts such appointment. Each Borrower agrees that each notice, election, representation and warranty, covenant, agreement and
undertaking made on its behalf by the Borrower Representative shall be deemed for all purposes to have been made by such Borrower and shall be binding upon and enforceable against such Borrower to the same extent as if the same had been made
directly by such Borrower.
Section 1.11. Nature of Obligations; Joint and Several Liability.
(a) The Borrowers agree that all Secured Obligations of each Borrower under or in respect of this Agreement or any other Loan Document shall be joint and several obligations of all the
Borrowers.
(b) Each Borrower waives presentment to, demand of payment from and protest to the other Borrowers of any of the Secured Obligations, and also waives notice of acceptance of its
Secured Obligations and notice of protest for nonpayment. The Secured Obligations of a Borrower hereunder shall not be affected by (i) the failure of any Lender or Administrative Agent to assert any claim or demand or to enforce any right or
remedy against the other Borrowers under the provisions of this Agreement or any of the other Loan Documents or otherwise; (ii) any rescission, waiver, amendment or modification of any of the terms or provisions of this Agreement, any of the
other Loan Documents or any other agreement; or (iii) the failure of any Lender to exercise any right or remedy against any other Borrower.
(c) Each Borrower further agrees that its agreement hereunder constitutes a promise of payment when due and not of collection, and waives any right to require that any resort be had by
the Administrative Agent or any Lender to any balance of any deposit account or credit on the books of any Lender in favor of any other Borrower or any other Person.
(d) The Secured Obligations of each Borrower hereunder shall not be subject to any reduction, limitation, impairment or termination for any reason, including, without limitation,
compromise, and shall not be subject to any defense or set-off, counterclaim, recoupment or termination whatsoever by reason of the invalidity, illegality or unenforceability of the Secured Obligations of the other Borrowers or otherwise, other
than the payment or Payment in Full of the Secured Obligations. Without limiting the generality of the foregoing, the Secured Obligations of each Borrower hereunder shall not be discharged or impaired or otherwise affected by the failure of
Administrative Agent or any Lender to assert any claim or demand or to enforce any remedy under this Agreement or under any other Loan Document or any other agreement, by any waiver or modification in respect of any thereof, by any default,
failure or delay, willful or otherwise, in the performance of the Secured Obligations of the other Borrowers, or by any other act or omission which may or might in any manner or to any extent vary the risk of such Borrower or otherwise operate
as a discharge of such Borrower as a matter of law or equity, other than the payment or performance in full in cash of the Secured Obligations.
(e) Each Borrower further agrees that its Secured Obligations hereunder shall continue to be effective or be reinstated, as the case may be, if at any time payment, or any part
thereof, of principal of or interest on any Secured Obligation of the other Borrowers is rescinded or must otherwise be restored by Administrative Agent or any Lender upon the occurrence of any event described in Sections 7.1(h) or (i) in
respect of such Borrower, any of the other Borrowers or otherwise.
(f) In furtherance of the foregoing and not in limitation of any other right which Administrative Agent or any Lender may have at law or in equity against any Borrower by virtue
hereof, upon the failure of a Borrower to pay any Secured Obligation when and as the same shall become due, whether at maturity, by acceleration, after notice of prepayment or otherwise, each other Borrower hereby promises to and will, upon
receipt of written demand by Administrative Agent, forthwith pay, or cause to be paid, in cash the amount of such unpaid Secured Obligations, and thereupon each Lender shall, in a reasonable manner, assign the amount of the Secured Obligations
of the other Borrowers owed to it and paid by such Borrower pursuant to this guarantee to such Borrower, such assignment to be pro tanto to the extent to which the Secured Obligations in question were discharged by such Borrower, or make such
disposition thereof as such Borrower shall direct (all without recourse to any Lender and without any representation or warranty by any Lender).
(g) Upon payment by a Borrower of any amount as provided above, all rights of such Borrower against another Borrower, as the case may be, arising as a result thereof by way of right of
subrogation or otherwise shall in all respects be subordinated and junior in right of payment to the prior Payment in Full of all the Secured Obligations.