More Efficient Emergency Call Handling, Faster Response Times Result from Geo-Diverse, Next Generation 9-1-1 (NG9-1-1) Soluti...
01 Maggio 2012 - 2:00PM
Business Wire
Motorola Solutions, Inc. (NYSE:
MSI) today announced its successful upgrade of the 9-1-1 call
processing solution at the James City County Emergency
Communications Center (ECC) and the York-Poquoson-Williamsburg ECC
in Virginia. The James City County ECC is responsible for
dispatching emergency calls to the local police, fire and EMS
departments within James City County. The James City County ECC
also monitors the Surry Nuclear Power Plant Warning System. The
York County ECC is responsible for answering emergency calls from
the more than 65,000 residents of York County and dispatching for
the Sheriff’s Office, Department of Fire and Life Safety, the City
of Poquoson Police and Fire Departments, and the City of
Williamsburg Police and Fire Departments.
KEY FACTS
- The geo-diverse Sentinel® Patriot®
9-1-1 call processing solution subcontracted from Cassidian
Communications, an EADS North America company helps ensure no
single point of system failure for the two Virginia counties.
Designed for next generation (NG) 9-1-1 applications, the solution
is based on current and evolving critical communications
technologies and standards. This allows for the sophisticated
design of backup, disaster recovery and overflow operations with
the assured ability to provide reliable service under unexpected
conditions. The geo-diverse deployment model provides maximum
system survivability, and the efficient network architecture design
minimizes data traffic and bandwidth usage for ongoing cost
savings.
- The NG9-1-1 solution suite designed for
York and James City County includes solutions for advanced mapping
and complete information management and managed services including
disaster recovery, monitoring and response, and antivirus
updating.
- The geo-diverse architecture was
implemented using the existing York and James City County
mission-critical microwave network, enabling backup and overflow
functions without relying on the local exchange carrier.
SUPPORTING QUOTES
Terry Hall, Chief of Emergency Communications,
York-Poquoson-Williamsburg Emergency Communications Center
“Working together with our neighboring county, James City,
provided us with the opportunity to upgrade our existing equipment
to a system that can provide a more seamless integration between
multiple applications as well as with each other. With the
geo-diverse Sentinel Patriot, our call takers can simply back-up
the James City County ECC should their call center become
inoperable, and vice versa.”
Jackie Wasni, vice president, Sales and Services, Motorola
Solutions
“Motorola Solutions has been providing mission-critical
solutions to York and James City County for many years and worked
closely with the counties to integrate a 9-1-1 system that best fit
their needs. We look forward to continuing to work with them to
deliver next generation public safety solutions that help increase
the safety and effectiveness of first responders.”
About Motorola Solutions
Motorola Solutions is a leading provider of mission-critical
communication solutions and services for enterprise and government
customers. Through leading-edge innovation and communications
technology, it is a global leader that enables its customers to be
their best in the moments that matter. Motorola Solutions trades on
the New York Stock Exchange under the ticker “MSI.” To learn more,
visit www.motorolasolutions.com. For ongoing news, please visit
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property of their respective owners. ©2012 Motorola Solutions, Inc.
All rights reserved.
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