Bedfordshire Fire & Rescue Service Pioneers Cloud-Based Control Room Solutions from Motorola Solutions
30 Giugno 2020 - 11:00AM
Business Wire
CommandCentral Software increases speed and efficiency of
control room operations
Motorola Solutions (NYSE: MSI) today announced that Bedfordshire
Fire & Rescue Service is the first fire service in the United
Kingdom to utilise the combined Motorola Solutions cloud-based
control room solution CommandCentral CRS, the data storage solution
CommandCentral Vault as well as the integrated CAD solution
delivered by Motorola Solutions partner 3tc. By upgrading its
operations into one platform, the new solution helps the fire and
rescue service in Bedfordshire to manage their end-to-end workflow.
CommandCentral Vault, in addition, offers an encrypted, secure,
centralised storage solution for all operational digital media
assets and associated meta-data. In addition to the Motorola DP4000
two-way radios used by Bedfordshire Fire & Rescue Service, the
new solutions offers a next-generation control room experience,
designed to increase operational efficiencies in incident response
and streamline processes and critical communications across the
organization as a whole.
Bedfordshire Fire & Rescue Service serves a population of
665,000. As part of its ongoing digital transformation, it needed
to replace its legacy control room functionality. The new control
room solution provides the control room staff – who receive over
60,000 calls per year - the best digital tools to respond
effectively. It also provides IT staff with a fully reliable
end-to-end workflow, which is easy to manage through the cloud.
Together with enhanced security and availability, the
CommandCentral software offers integrated voice, data and
multimedia communications on a single platform where all data is
easily captured and processed, so that incidents can be responded
to and reported as efficiently as possible.
The new cloud-based control centre simplifies IT management
including the ability to scale data capacity at busy times and
reduce costs through the automation of tasks, such as reporting,
that were previously done manually. A hosted solution also enhances
resilience and support for agile working, so that staff can work
remotely and from different sites. In addition, being cloud-based
ensures equipment is more secure and resilient.
“We strive to provide an outstanding Fire and Rescue Service to
the citizens and visitors of Bedfordshire and lead the way with the
latest digital technologies to respond faster and more
effectively,” says Paul Fuller CBE, Chief Fire Officer at
Bedfordshire Fire & Rescue Service. “Our control room is at the
epicentre of our operations and needs to be failsafe so that every
vital piece of information is captured and responded to as
efficiently as possible. Through our work with Motorola Solutions
and 3tc, we wanted to make a future-proof investment and be the
first Fire and Rescue Service to adopt full cloud technology for
our control room to further improve our robust, 24/7 operation to
make us more responsive and help protect our community.”
“Bedfordshire Fire & Rescue Service is clearly a pioneer
when it comes to developing a cloud-based control room,” says
Fergus Mayne, Country Manager and Head of Sales UK & Ireland at
Motorola Solutions. “As the next evolution of public safety
technology, the new solution can be relied upon as it can be
managed remotely with 24/7 support with greater resilience.
Ultimately, the new platform enables control room staff to focus on
the job at hand – resolve the call at the first contact or dispatch
resources in the most efficient way possible to protect the
public.”
The CommandCentral software suite is the industry’s most
integrated end-to-end mission-critical software solution for public
safety that unifies data and streamlines incident management
workflows.
About Motorola Solutions
Motorola Solutions is a global leader in mission-critical
communications and analytics. Our technology platforms in
mission-critical communications, command centre software and video
security & analytics, bolstered by managed & support
services, make cities safer and help communities and businesses
thrive. At Motorola Solutions, we are ushering in a new era in
public safety and security. Learn more at
www.motorolasolutions.com.
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Elvan Lindberg Motorola Solutions Mobile: +46 (0)707448893
Elvan.Lindberg@motorolasolutions.com
Susanne Stier Motorola Solutions Mobile: +49 (0)172 6161773
Susanne.Stier@motorolasolutions.com
Val Cumberland Bedfordshire Fire and Rescue Service
www.bedsfire.gov.uk Mobile: +44 (0) 7468 359773
Val.cumberland@bedsfire.gov.uk
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