Compass Health Systems Selects Ooma Enterprise For Customized Voice Service and Bandwidth Management
10 Dicembre 2019 - 2:00PM
Ooma, Inc., a smart communications platform for businesses and
consumers, today announced that Compass Health Systems, a provider
of mental health services, has selected Ooma Enterprise to provide
customized voice service and bandwidth management for its nine
offices in three states.
Compass Health (https://www.compasshealthsystems.com/), based in
North Miami, Florida has 300 employees – half medical
professionals, half support and management – staffing five offices
in South Florida, three offices in Colorado and one in South
Carolina. The company’s previous voice provider couldn’t offer the
level of flexibility, project management and customer support
required to deliver and maintain a comprehensive unified
communications as a service (UCaaS) solution with diversified
bandwidth optimized for both call center and clinical
applications.
Ooma Enterprise
(www.ooma.com/enterprise/) provides a highly customizable and
scalable UCaaS solution for larger businesses and the Ooma team was
able to quickly build a tailored solution to meet the needs of
Compass Health. Beyond voice service, Ooma is providing
sophisticated bandwidth management by combining multiple separate
ISP connections at each location and is optimizing quality of
service and reliability by deploying advanced software-defined wide
area networking (SD-WAN) technology. Ooma is also integrating voice
service with Compass Health’s cloud-based call center solution.
“Ooma makes me feel they are with me as a stakeholder in the
project,” said Greg Miller, director of IT for Compass Health
Systems. “With my previous provider, I’d have to submit a ticket
and wait for hours before it was even assigned to a technician, no
matter the severity of the problem. Ooma is providing a personal
and close relationship where I’m not stuck on hold when I need to
get my business back up and running.”
Telefonetica
(https://www.telefonetica.com/), a technology and
telecommunications advisory firm in Coral Gables, Florida, assisted
Compass Health in specifying the project requirements and selecting
Ooma Enterprise.
“I’m an agnostic technology
matchmaker, picking the best solutions for my clients,” said Rudy
Martinez, CEO of Telefonetica. “The Ooma team deeply impressed me
with both their expertise and their willingness to get to work in
creating a custom solution to meet the precise needs of Compass
Health.”
“We welcomed the challenge of
assisting in Compass Health’s transition from on-premise
applications to cloud-based communications and network management,”
said Rob Ferrer, vice president of business sales at Ooma. “Our
API-driven, highly customizable platform made it possible to
deliver the functionality Compass Health required, such as unique
traffic shaping and throttling designed to optimize bandwidth
across diverse WAN connections, so that clinical application data
gets priority over less urgent needs such as email while voice gets
priority over everything.”
About Ooma, Inc.Ooma (NYSE:
OOMA) creates powerful connected experiences for businesses and
consumers, delivered from its smart cloud-based SaaS platform. For
businesses of all sizes, Ooma provides advanced voice and
collaboration features that are flexible and scalable. For
consumers, Ooma’s residential phone service provides PureVoice HD
voice quality, advanced functionality and integration with mobile
devices. Ooma’s innovative smart security solution delivers a range
of wireless security sensors that make it easy for anyone to
protect their home or business. Learn more at www.ooma.com.
MEDIA CONTACT:Mike Langberg at
Oomapress@ooma.com650-566-6693
INVESTOR CONTACT:Matt Robison at
Oomair@ooma.com650-300-1480
Grafico Azioni Ooma (NYSE:OOMA)
Storico
Da Mag 2024 a Giu 2024
Grafico Azioni Ooma (NYSE:OOMA)
Storico
Da Giu 2023 a Giu 2024