I know theres a lot of anxiety because Ive done a lot of town halls so far today, I think this
is my fifth, and the first one I did was in person. And I was with our operations leadership team and, you know, someone asked me like, you know, How do we think about colors and are we taking their brand and stuff like that? And you
know, I happened to be wearing socks that my first grade daughter bought me for Christmas and I wore the socks because I was getting ready this morning and she walked in and said Daddy youre wearing my socks today?
You know, like I cant say no to her right, shes my little girl, like so of course. Yeah, Ill wear your socks. I put the socks on, and
theyre actually socks she bought me for Christmas and theyre actually soccer players and Christmas colors. And so, I have green and red socks on and in the town hall I was doing this morning, you know, I was on stage and people could see
my socks and they were like, Oh Mike is this like a sign were transitioning colors? Like no, Im wearing my Christmas socks? So, the other thing, that the reason I tell that story is like I think everyone is trying to kind of
figure out whats going on. Everyones absorbing and, you know, reading into every word and every little thing.
There are other people saying
oh, does this mean were going to see all different ages, we saw it in the announcement, and I was like what are you talking about, were going to keep focusing on older adults, why would you think we would see all
different ages
And so, you know, were here and Im here and Julies here to make sure were resourced to answer all of your
questions right now, but just importantly I have an ask for all of you, which is make sure when youre getting the questions asked of you or if youre even hearing the idle chatter, like stop in and make sure people understand whats
really happening. And if you dont know if you dont know the answer, if you hear the concern, you cant alleviate, youre not sure, you got to bring that up. You got to ask, and we will get you that answer. Right. And I will
commit to you we will get you that answer because so far every single concern Ive heard, I understand why people are concerned but theres no reason to be concerned. Right. This is only going to make us stronger. This is only going to
help us care for our patients, make this a better place to work, help us make a bigger impact. But I understand why, you know, it can be scary because its a big company, and its scary, and its different and so, I totally get that.
So, you know my commitment to you and I know Julie shares this, is we will make sure we are answering your questions. And then the commitment I want back is make sure you are taking that leadership in your centers, in your regions, in your divisions
to make sure that you are kind of pushing those messages down as well and getting the answers to questions that are asked.
Mike Pykosz: You know,
words like synergies right, is the word thats used a lot when theres, you know, different combination companies and things, and that can be a lot of different things. And look sometimes, synergies can mean what people call cost synergies
which means like oh, you know, we have two CFOs, and we only need one CFO anymore so we can a
Julie Silverstein: Oh, thats not,
Im not into cost synergies.
Mike Pykosz: No, I know that. Neither are we, and so when CVS kind of did the math around this transaction for
other, hey, they put zero dollars of actual labor cost synergies in. Zero. They were very clear to us, We are putting zero dollars and we do not expect any, and we do not want any.
Julie Silverstein: Okay. Well, so that was a great lesson in communication because I assumed everybody knew I was talking about clinical synergies and
ways in which pharmacists, and etc. Other resources could come, to bear, to support us and you thought business, and thats why were both here because we think very differently, and hopefully complementally. Some of the questions that
Ive heard from this group and others is specifically around providers and you know, with this change, will there be any change to provide or autonomy to our, specifically, the way we see patients? We know that CVS health does employee advance
practice providers, specifically to man MinuteClinic. The reputation there is variable for some peoples experience, and some is hearsay. Do we expect the role of the advanced practice provider to change in Oak Street, and do we expect
structural changes in the way we are contracted in the way we are engaged in our business here at Oak Street as providers.