Six Flags Launches Largest Digital Alliance in Theme Park Industry
18 Gennaio 2024 - 12:00PM
Business Wire
Alliance Set to Revolutionize Guest
Experience
Six Flags Entertainment Corporation (NYSE: SIX), the world’s
largest regional theme park company and the largest operator of
water parks in North America, today announced that it has launched
the largest digital alliance in the theme park industry, partnering
with Google, HCL Tech, Dell, Snowflake, Fueled, and Pure
Imagination Studios. The digital alliance—a first of its kind in
the theme park industry— will offer cutting-edge technologies from
best-in-class companies to benefit both guests and team
members.
The technological advancements spearheaded by this alliance aim
to redefine the guest experience across multiple touchpoints. Our
initiatives focus on streamlining pre-visit planning through
intelligent recommendation systems, elevating real-time engagement
during the visit with personalized, AI-driven notifications and
virtual assistant support, and enriching post-visit interactions
via insightful analytics that tailor future recommendations and
offers.
"Our guests are at the center of everything we do, and we want
to give them the best possible experience when they visit our
parks," said Selim Bassoul, CEO of Six Flags. "By partnering
with the best-in-class companies, we are using data and technology
to accelerate innovation and revolutionize the theme park
industry."
"Six Flags is leading the way on technology, harnessing
the power of an alliance to accelerate innovation and seamlessly
blend brands into the guest experience through multiple touchpoints
in the park," said Omar Jacques Omran, Chief Digital Officer at Six
Flags. "Our guests will benefit from the latest technology to make
their visit more personalized, enjoyable, and memorable."
Alliance members will play an important role in advancing
innovation in the industry by harnessing their unique capabilities
and technology:
"As Six Flags’ primary cloud provider and AI innovation partner,
Google Cloud is ready to make AI and cloud technologies more
accessible to more people across the theme park industry,” said
Thomas Kurian, CEO of Google Cloud. “Through this alliance, the
industry can take advantage of our innovations in data, technical
infrastructure, cybersecurity, and AI to create memorable and
tailored guest experiences.”
“HCLTech looks forward to enabling Six Flags accelerate
its digital transformation initiatives to personalize and enhance
its guest experiences,” said Hari Sadarahalli, Corporate Vice
President for Engineering and R&D Services (ERS) at HCLTech.
“As the digital engineering and system integration partner, we will
leverage our expertise across AI, Analytics, Cloud and Digital
Engineering to integrate varied and complex systems, enabling Six
Flags to provide a connected and cohesive experience across all its
parks."
“There’s no doubt about it – the advances of generative AI and
the hardware that powers its capabilities will revolutionize the
customer experience whether you’re at home or at the amusement
park,” said Jeff Boudreau, chief AI officer, Dell
Technologies. “Working with Six Flags, Dell Technologies is
helping fuel the next level of AI-enabled family adventures.”
"The Snowflake Data Cloud will help this newly formed digital
alliance harness the power of data and improve their guests'
experiences," said Bill Stratton, Global Industry GTM Lead, Media,
Entertainment, and Advertising, Snowflake. "With Snowflake's
single, integrated platform, and the ability to make the complex
simple, Six Flags will be able to gain new insights into guest
behavior and deliver personalized experiences."
“At Fueled, we are passionate about applying our
expertise in mobile app design and development,” said Rameet
Chawla, Founder and CEO of Fueled. “Our team worked closely with
Six Flags to enhance their guest experience by providing tailored
content, streamlining automation, and offering customizable visit
options.”
Joshua Wexler, CEO of Pure Imagination Studios, said:
"Pure Imagination Studios is delivering an elevated level of
innovation in AR, VR and animation that will bring Six Flags into
the metaverse and the future of experiential entertainment. Through
exceptional storytelling and expanded interactivity and game play
in both the physical and digital worlds, we will transport guests
of all ages to places that are not bound by traditional physical
rides, visuals or reactions. We will ignite their wildest
imaginations."
The new latest technologies will revolutionize the guest
experience by introducing immersive and interactive elements that
are unparalleled in the theme park industry. Leveraging data-driven
personalization, we'll provide tailored experiences for each guest,
setting a new standard for customer engagement. The digital
alliance is poised to unveil these groundbreaking innovations in
the coming months.
About Six Flags Entertainment Corporation Six Flags
Entertainment Corporation is the world’s largest regional theme
park company with 27 parks across the United States, Mexico and
Canada. For 63 years, Six Flags has entertained hundreds of
millions of guests with world-class coasters, themed rides,
thrilling water parks and unique attractions. Six Flags is
committed to creating an inclusive environment that fully embraces
the diversity of our team members and guests. For more information,
visit www.sixflags.com.
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