Joliet, Ill., Signs SaaS Agreement for Tyler Technologies’ Munis® ERP Solution to Modernize Public Administration Platform
17 Dicembre 2013 - 3:17PM
Business Wire
City chooses integrated Munis system for
advanced functionality, flexibility and ROI
Tyler Technologies, Inc. (NYSE: TYL) today announced that the
city of Joliet, Ill., has signed a three-year SaaS agreement for
Tyler’s Munis® enterprise resource planning (ERP) solution to
replace the city’s more than 20-year-old public administration
software system.
City officials chose Munis because it significantly enhances
functionality, service and transparency into city services far
beyond its legacy solution of disparate systems. By implementing
Munis, the city will be able to deliver efficient community
services, including online bill pay, permitting and licensing, as
well as other Web-based, self service, citizen-to-government
interactions.
“A centerpiece of our multi-year IT strategy was finding a new
public administration software suite that could tie all
administration functions together in a fully integrated solution
designed to improve service to the community, and we have that in
Munis,” said Scott Kinsella, the city of Joliet’s director of IT
and chief information officer. “We found Munis to be the best
commercial solution at the lowest cost, and it supports our goal of
providing better service to citizens, enhancing staff productivity,
and reducing risks related to information technology, which is
accomplished with the SaaS delivery model.”
Having Munis delivered on a SaaS platform reduces upfront costs
to the city of Joliet, and provides access to modern Munis
technology without having to invest capital in and manage physical
infrastructure. The city expects a solid return on investment with
the SaaS-based Munis solution, and believes that a proven
commercial off-the-shelf software (COTS) solution is a better model
for using technology to improve city services, compared to
continually managing and updating onsite infrastructure.
Munis was selected after a competitive review process. In
choosing Tyler, city officials cited Munis’ successful track record
and said of all the solutions reviewed, Munis was the most
comprehensive as an all-in-one solution including software,
services and hosting.
“The city of Joliet communicated a clear need to change its
approach to technology, and we’re pleased they selected Munis to
help provide improved customer service and staff efficiency by
eliminating manual tasks that slow government processes,” said
Richard E. Peterson Jr., president of Tyler’s ERP & School
Division. “By choosing Munis on a SaaS platform, the city is
proving itself to be forward-thinking and an excellent steward of
taxpayers’ dollars. Tyler is looking forward to working with the
city of Joliet for many years, and to delivering on the promise of
Munis being the best solution for the city’s needs.”
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of
end-to-end information management solutions and services for local
governments. Tyler partners with clients to empower the public
sector — cities, counties, schools and other government entities —
to become more efficient, more accessible and more responsive to
the needs of citizens. Tyler’s client base includes more than
11,000 local government offices in all 50 states, Canada, the
Caribbean, the United Kingdom and other international locations.
Forbes has named Tyler one of “America’s Best Small Companies”
seven times and the company has been included four times on the
Barron’s 400 Index, a measure of the most promising companies in
America. More information about Plano-based Tyler Technologies can
be found at www.tylertech.com.
Jetstream PR for Tyler TechnologiesTony Katsulos, 972-788-9456,
ext. 301katsulos@jetstreampr.com
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