Telecom industry veteran to lead Optiva growth of
mission-critical managed services and enhancement of support
expertise
TORONTO, July 7, 2022
/CNW/ - Optiva Inc. (TSX: OPT), a leader in providing
communications service providers (CSPs) worldwide with cloud-native
revenue management software on the private and public cloud, is
pleased to announce the appointment of Craig Clapper as VP of Global Managed Services
and Support.
Clapper has a proven track record of leading successful support
and services teams in the telecom and IoT sectors with Ericsson,
Tait Communications and Aeris Communications. He brings over 20
years of experience in growing and scaling businesses, operations
and global management.
Prior to joining Optiva, Clapper was Vice President of Customer
Success at Aeris Communications. Prior to Aeris, he was President
of Global Solutions and Business Development at Tait
Communications. During his tenure at Tait, the services business
revenue and profitability improved every year. Prior to this,
Clapper led multiple organizations at Ericsson, including the
overall services business (support and professional services) for
Ericsson Television, now Mediakind, where he doubled the business
over three years and led the global organization.
"We wish our outgoing VP of Global Managed Services and Support,
Dean Liming, well in his retirement,
and we are grateful for his leadership. He has established the
people, processes and automation that have made us a valued
business partner to our customers, providing us with a robust
foundation for our future company success.
Craig's leadership, industry knowledge and breadth of services
and support experience will ensure that Optiva will continue to
grow and successfully achieve our mission-critical work to deliver
the highest quality support to our customers around the globe,"
said John Giere, President and CEO
of Optiva.
About Optiva Inc.
Optiva Inc. is a leading provider of
mission-critical, cloud-native revenue management software for the
telecommunications industry. Its products are delivered globally on
the private and public cloud. The Company's solutions help service
providers maximize digital, 5G, IoT and emerging market
opportunities to achieve business success. Established in 1999,
Optiva Inc. is on the Toronto Stock Exchange (TSX:OPT). For more
information, visit www.optiva.com.
SOURCE Optiva Inc.