Company unveils its latest information management
solutions, powered by AI and designed to catalyze business
transformation through reimagining the way work is approached
WATERLOO, ON, April 15,
2024 /PRNewswire/ -- OpenText™ (NASDAQ:
OTEX), (TSX: OTEX), the information company, today announced Cloud
Editions (CE) 24.2 at its OpenText World Europe conference
April 15-18. OpenText's
innovations combine trusted information management solutions and
data strategies with advanced artificial intelligence (AI)
capabilities to make work smarter, safer, and simpler.
Titanium X is OpenText's strategic product roadmap to be
delivered by CE 25.2. The three areas of innovation are:
- Business Clouds: Knowledge with security can be a
competitive advantage for our customers in modern work and business
fabrics. OpenText sets out to elevate everyone – from engineers to
IT – with integrated and secure technology to drive meaningful
simplification and efficiencies.
- Business AI: Data governance, compliance, and
authentication are table-stakes today. OpenText is applying
generative AI to power customers to get more out of their IP. With
AI-assistants that run across large private data sets, the right
people get the right information.
- Business Technology: Connected data is an imperative and
prerequisite as workloads continue to shift to cloud. OpenText is
focused on bringing customers enterprise-strength data platforms
deployed anywhere in any way – private cloud, public cloud, or
through APIs.
As AI continues to shape our world, trust and governance is
essential for fostering confidence in AI technologies. With 80% of
organizations already exploring or investing in generative AI,
transparent and accountable AI technologies are imperative for the
future of customer support and customer success. Built from
OpenText's expertise in information management, the company's
latest AI-enabled innovations are poised to meet this need,
providing robust solutions to fuel innovation and growth.
"As organizations navigate their Cloud, Security and AI
journeys, establishing trust in data integrity is paramount and at
the center of what is required," said Muhi Majzoub, EVP and Chief
Product Officer, OpenText. "With CE 24.2, we are delivering against
our 90-day innovation cycles to bring advancements in our Business
Clouds, Business AI, and Business Technology. OpenText
solutions bring knowledge and empowerment, equipping our customers
and partners with the tools and data insights needed to navigate
these journeys effectively, regardless of the challenges they
face."
Business Clouds
New offerings in OpenText Business Clouds 24.2 include:
- OpenText Experience Cloud – OpenText Core Journey is now
available to help customers better strategize, design, and execute
customer communications effectively at scale for onboarding,
compliance, and retention experiences.
- OpenText Business Network Cloud – OpenText Trading Grid
is now integrated with Oracle NetSuite and Microsoft Dynamics 365
to enable mid-sized enterprises to seamless manage connections
across vendors.
- OpenText DevOps Cloud – OpenText Application Lifecycle
Management is now integrated with SAP cloud to enable customers to
speed up testing and accelerate SAP release cycles.
- OpenText IT Operations Cloud – OpenText OpsBridge has
new open telemetry capabilities for application observability to
drive better monitoring and real time insights across IT
estate.
- OpenText Cybersecurity Cloud – OpenText Fortify has a
refreshed user experience for developers to seamlessly perform code
vulnerability checks and security measures. OpenText NetIQ and
OpenText Magellan is now integrated for better identity
intelligence management.
Business AI
New offerings in OpenText Aviator include:
- OpenText™ Content Aviator is an intelligent assistant
that simplifies information retrieval with conversational search,
content summaries, and translation features. Now integrated with
OpenText Core Content, Extended ECM, and Documentum, it automates
content and workspace analysis, boosting workflow efficiency and
knowledge reuse without having to move the data.
- OpenText™ IT Operations Aviator, a private
generative AI virtual assistant, is now integrated into OpenText™
SMAX. Formerly exclusive to ITSM users, this advanced service
management solution now extends support to service desk agents.
With an AI agent capable of summarizing incoming tickets and
offering solutions, agents can resolve issues more efficiently to
heighten user satisfaction, improve productivity, and mitigate
staffing challenges.
- OpenText™ Operations Bridge with Aviator adds a
private intelligent assistant, powered by generative AI, that
empowers every troubleshooter with a simple guided search interface
to find the relevant information and resolution steps quickly. By
combining Aviator AI capabilities with Operations Bridge
automation, organizations can deliver uninterrupted service and
improve performance with less resources.
- OpenText™ DevOps Aviator now empowers developers and
testers with a simple, embedded conversational search with an
Ask-me-anything AI assistant. As end-to-end software quality
assurance becomes mission critical for large banks, auto
manufacturers, biotech firms, and more, customers can now much more
easily gain insights and pursue functional and performance testing
faster with OpenText ValueEdge.
- OpenText™ Experience Aviator is now available on
OpenText Exstream and TeamSite, integrating generative AI to
enhance web and customer communication experiences. This update
empowers customer experience leaders to maximize customer lifetime
value and auto-generate relevant personalized customer material at
scale.
- OpenText™ Axcelerate™ with Aviator is a new
comprehensive Axcelerate eDiscovery solution designed to streamline
legal investigations and inform case strategy effectively. The
latest introduces generative AI capabilities, empowering legal
departments and law firms to identify and summarize crucial
documents and concepts swiftly and accurately. This enhancement
aims to expedite investigations and review processes, ensuring
timely and informed decision-making.
Business Technology
New offerings in OpenText™ Aviator Platforms 24.2 include:
- OpenText™ Aviator Core Analytics Database is a new SaaS
enterprise-level data lake house that merges the power of OpenText
Vertica's advanced database with the flexibility of a multi-tenant
platform. The new offering provides users with self-service
insights, fostering better decision-making capabilities while
lowering total cost of ownership and carbon footprint.
- OpenText™ Aviator Search now offers revolutionary
capabilities in information extraction and enrichment across file
formats, bolstered by advanced security features like generative AI
and large language models. With CE 24.2, users can now access
enhanced conversational functions, enabling seamless information
retrieval. This update also empowers users to pinpoint answer
origins and validate them across data sources, delivering
heightened accuracy and efficiency.
- OpenText™ Aviator IoT introduces traceability,
authentication, and an out-of-the-box data lake for IoT event data
that enables users to track and manage all types of high value
assets for their business. OpenText™ Aviator IoT offers end to end
visibility designed to elevate data consistency and transparency
while enhancing operations in supply chain and asset
management.
- OpenText™ Aviator Thrust Studio introduces a real-time
digital assistant designed to support developers throughout the
application-building process. Now, developers can use an early
access version of OpenText™ Aviator Thrust Studio within VS Code to
assist in generating code that utilizes our Thrust APIs. This
intelligent assistant streamlines development tasks, enhancing
productivity and efficiency.
Availability
As a part of the quarterly OpenText Cloud Editions releases,
customers benefit from new AI capabilities every 90-days. For more
information on availability or to join a beta program for future
innovations, contact OpenText.
Additional Resources:
- For further insights into the latest release, please visit our
Chief Product Officer's blog post.
- Learn more about OpenText's AI strategy at opentext.ai.
- Watch the OpenText World Europe 2024 keynote live here.
About OpenText
OpenText, The Information Company™, enables organizations to
gain insight through market leading information management
solutions, powered by OpenText Cloud Editions. For more information
about OpenText (NASDAQ: OTEX, TSX: OTEX) visit opentext.com
Connect with us:
OpenText CEO Mark Barrenechea's
blog
Twitter | LinkedIn
Certain statements in this press release may contain words
considered forward-looking statements or information under
applicable securities laws. These statements are based on
OpenText's current expectations, estimates, forecasts and
projections about the operating environment, economies and markets
in which the company operates. These statements are subject to
important assumptions, risks and uncertainties that are difficult
to predict, and the actual outcome may be materially different.
OpenText's assumptions, although considered reasonable by the
company at the date of this press release, may prove to be
inaccurate and consequently its actual results could differ
materially from the expectations set out herein. For additional
information with respect to risks and other factors which could
occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports
on Form 10-Q and other securities filings with the SEC and other
securities regulators. Readers are cautioned not to place undue
reliance upon any such forward-looking statements, which speak only
as of the date made. Unless otherwise required by applicable
securities laws, OpenText disclaims any intention or obligations to
update or revise any forward-looking statements, whether as a
result of new information, future events or otherwise. Further,
readers should note that we may announce information using our
website, press releases, securities law filings, public conference
calls, webcasts and the social media channels identified on the
Investors section of our website (https://investors.opentext.com).
Such social media channels may include the Company's or our CEO's
blog, Twitter account or LinkedIn account. The information posted
through such channels may be material. Accordingly, readers should
monitor such channels in addition to our other forms of
communication.
Copyright © 2024 OpenText. All Rights Reserved. Trademarks owned
by OpenText. One or more patents may cover this product(s). For
more information, please visit
https://www.opentext.com/patents.
OTEX-G
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SOURCE Open Text Corporation