Quadient Surpasses 10,000 Global Software Customers
29 Settembre 2021 - 5:45PM
Quadient Surpasses 10,000
Global Software Customers
- 1 billion customer-facing
communications and interactions powered by Quadient
software solutions every day
-
1,200 net new customers
in the first half of 2021
alone
- 70% of Quadient’s software
customers are now on SaaS subscription
Paris, September 29, 2021
Quadient (Euronext Paris: QDT), a leader in
helping businesses create meaningful customer connections through
digital and physical channels, announced that the company has
crossed over the 10,000 software customer threshold for the first
time.
Quadient rapidly expanded its software customer
base in the first half of 2021 with more than 1,200 net new
customers of its cloud-based Intelligent Communication Automation
(ICA) suite of solutions. The commercial momentum in the first half
of the year was particularly strong with nearly 20% growth for
subscription-related revenues, and with an even stronger customer
demand for Quadient’s software-as-a-Service (SaaS) accounts payable
(AP) and accounts receivable (AR) automation solutions, which
enjoyed an organic growth of around 70% in the same period.
“Today, we are seeing more and more customers
looking to deliver their communications using cloud-based
technologies. This milestone is validation that Quadient is in a
unique position to help small, medium and large organizations
across the world to intelligently automate their communications and
financial processes, thanks to the commitment of the Quadient teams
and in particular of the 1,200 talented people from our ICA
organization,” said Geoffrey Godet, chief executive officer,
Quadient. “As we celebrate the two-year anniversary of changing our
name and unifying under a single brand, this breakthrough landmark
demonstrates Quadient’s transformation into a major cloud software
provider.”
Quadient’s ICA solutions power more than 1
billion customer-facing communications and interactions every day.
The company’s software customers span a wide range of industries,
including large organizations in the bank, insurance and utilities
markets as well as financial teams in small and medium businesses.
Among diverse usages and benefits, companies currently use Quadient
solutions to help send customers credit reports in their preferred
language, or as select hotels within the Radisson Hotel Group
Americas, to simplify their AP workflows.
Part of these newly acquired customers come from
the company’s successful cross-sell and upsell approach fostered
through the implementation of commercial synergies between its
software and mail-related solutions sales channels. Additionally, a
key factor in the commercial growth of Quadient’s ICA solutions is
its partnerships with best-in-class technology providers. In the
recent months, Quadient has announced new partnerships with key
organizations, including UiPath, a global leader in Robotic Process
Automation, and Sage, an international leader in cloud-based
business management solutions, whose Marketplace now offers
Quadient’s AR automation solution.
Earlier this year, Quadient shared during a
Capital Markets Day its strategy of expanding its SaaS and
subscription customer base, calling for shifting its software
business model from license to SaaS. The share of SaaS subscription
customers increased from 65% at the end of 2020 to 70% by the end
of the first half of 2021. Quadient is the only company with a
leading cloud-based suite of solutions that brings together
customer communications management, customer journey mapping,
document automation, AR and AP. The convergence of these business
functions continue to drive Quadient’s software strategy.
About Quadient®
Quadient is the driving force behind the world’s
most meaningful customer experiences. By focusing on three key
solution areas, Intelligent Communication Automation, Parcel Locker
Solutions and Mail-Related Solutions, Quadient helps simplify the
connection between people and what matters. Quadient supports
hundreds of thousands of customers worldwide in their quest to
create relevant, personalized connections and achieve customer
experience excellence. Quadient is listed in compartment B of
Euronext Paris (QDT) and is part of the CAC® Mid & Small and
EnterNext® Tech 40 indices.For more information about Quadient,
visit www.quadient.com.
Contacts
Joe
Scolaro, Quadient
|
|
Sandy
Armstrong, Sterling Kilgore |
Global Press
Relations Manager |
|
Director of Media
& Strategic Communications |
+1-866-883-4260
Ext. 1590 |
|
+1-630-964-8500 |
j.scolaro@quadient.com |
|
sarmstrong@sterlingkilgore.com |
- Quadient PR_10K Software Customers_EN_final
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