Web3’s UX problem — and how to fix it, feat. Ponder One

The latest episode of Hashing It Out dives into one of Web3’s most persistent challenges: usability.

Host Elisha Owusu Akyaw speaks with Moe El-Shibib and Selim Sezgin, co-founders of Ponder One, about the hurdles preventing mainstream adoption and the technologies that could make blockchain interactions seamless for everyday users.

The UX Roadblock

Web3 continues to grow, but usability remains a major barrier. Many users struggle with onboarding, navigating DeFi platforms and managing assets across multiple chains.

In the interview, Sezgin highlights that technical innovation has outpaced user experience, making blockchain interactions complex for newcomers.

“While technical innovation has been a driving force, usability and accessibility remain pain points… Our whole goal is to simplify Web3 and make it as usable as possible.”

To address this, the discussion explores AI-driven solutions that simplify blockchain transactions. AI can automate swaps, bridging and decision-making, reducing the need for technical knowledge.

Crosschain functionality is also a key focus, ensuring users can interact seamlessly across blockchains without manually switching networks.

Decentralization vs usability in governance

Decentralized governance also plays a significant role in shaping Web3 applications. The Ponder One team emphasizes the importance of community-driven decisions, allowing users to vote on integrations and protocol developments.

However, governance structures must balance decentralization with efficiency to remain effective.

Looking ahead, the industry is moving toward real-world assets (RWAs), AI-driven applications and enhanced accessibility to DeFi. As innovation progresses, broader adoption will hinge on simplifying blockchain technology for users.

This episode touches on key insights into Web3’s current challenges and future developments, highlighting the need for a simplified and more accessible blockchain ecosystem.