Starbucks orders will be available via Grubhub
in select markets beginning in June, with national
availability by August 2024
SEATTLE and CHICAGO, June 6, 2024
/PRNewswire/ -- Today, Starbucks® and Grubhub
announced a partnership to bring Grubhub delivery to Starbucks
customers in the U.S. Starbucks is the most searched merchant not
yet available on Grubhub's Marketplace, and through this
partnership, both brands will provide customers with the ultimate
convenience of having their Starbucks orders delivered right to
their door. Beginning in June, Starbucks Delivery with Grubhub will
roll out to select markets in Pennsylvania, Colorado and Illinois, with national availability
anticipated in all 50 states across the U.S. by August 2024.
"Customer demand to get Starbucks delivered continues to
increase, as evidenced by double-digit growth in the U.S. delivery
business this past quarter, indicating that our customers continue
to want convenience in their everyday lives," said Meg Mathes, vice president of digital
experiences at Starbucks. "Our new partnership with Grubhub will
help fuel this growth by increasing availability of Starbucks
products to Grubhub's tens of millions of customers, via a leading
delivery provider."
"By joining forces with a beloved national brand like Starbucks,
we're offering customers more of what they want on Grubhub while
strengthening our enterprise offering and growing our merchant
supply in markets nationwide," said Liz
Bosone, vice president of enterprise partnerships at
Grubhub. "We're proud to offer national and independent restaurants
on our platform — a complementary duo — to give customers more
choices and build loyalty."
Increased Convenience for Customers
Starbucks Delivery
will be accessible through the Grubhub mobile app, available on iOS
and Android devices, in addition to Grubhub.com. Starbucks and
Grubhub have partnered to ensure delivery is as quick as possible
so customers can enjoy their Starbucks beverages and food promptly.
Customers can track their orders through Grubhub from preparation
to drop off.
To ensure quality and assist with delivery, Starbucks developed
multiple packaging solutions, including two-cup to-go trays and
improved shopper bags, that are used for delivery orders and enable
delivery drivers to easily transport multiple beverages at a
time.
Customers can order most of the Starbucks menu, including
seasonal beverages and food through Grubhub. Additionally,
customers can customize their orders just as they would at
Starbucks within the Grubhub app, including the ability to choose
the amount of espresso shots, flavor, the type of milk and espresso
roasts.
Delivering Customer Experience
Grubhub+, Grubhub's
$9.99 monthly membership program,
provides customers ordering from Starbucks on Grubhub with
$0 delivery fees on eligible orders,
lower service fees, and exclusive offers. Standard delivery and
service fees apply for all other customers.
Over the past decade, Starbucks has continued to innovate the
retail experience to connect with customers digitally. Whether
through Starbucks Rewards, the Starbucks app or Starbucks Delivery,
Starbucks continues to adapt to evolving customer preferences with
the belief that the Starbucks experience should be effortless and
delightful. Delivering an uplifting, connected, and personalized
experience to their customers continues to be a strategic and
relevant differentiation that Starbucks offers.
About Starbucks
Since 1971, Starbucks Coffee Company has been committed to
ethically sourcing and roasting high-quality arabica coffee. Today,
with over 38,000 stores worldwide, the company is the premier
roaster and retailer of specialty coffee in the world. Through our
unwavering commitment to excellence and our guiding principles, we
bring the unique Starbucks Experience to life for every customer
through every cup. To share in the experience, please visit us in
our stores or online at stories.starbucks.com
or starbucks.com.
About Grubhub
Grubhub is part of Just Eat
Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food
ordering and delivery marketplace. Dedicated to connecting diners
with the food they love from their favorite local restaurants,
Grubhub elevates food ordering through innovative restaurant
technology, easy-to-use platforms, and an improved delivery
experience. Grubhub features 375,000 merchants in over 4,000 U.S.
cities.
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SOURCE Grubhub
