Survey Finds American Workers Are Happy, Rate Bosses Highly
07 Dicembre 2006 - 8:31PM
PR Newswire (US)
Kelly Services Global Workforce Index finds satisfaction among
world's highest TROY, Mich., Dec. 7 /PRNewswire-FirstCall/ --
Despite the everyday gripes that are typical in most work
environments, a new study by leading staffing company Kelly
Services finds that the overwhelming majority of American employees
are happy in their work. On top of that, they give high marks to
their bosses! (Logo:
http://www.newscom.com/cgi-bin/prnh/19991208/KELLYLOGO ) Nearly
two-thirds of U.S. employees -- 65 percent -- reported that they
were either happy or very happy with their current position, while
a mere 16 percent were at the opposite end of the satisfaction
spectrum. The Kelly Global Workforce Index sought the views of
approximately 70,000 people in 28 countries including almost 4,000
in the United States. "American managers are doing a good job to
motivate and engage their employees. The challenge is to
continually provide interesting and meaningful work as well as
opportunities for employees to learn and more fully develop their
own skills," said George Corona, senior vice president of Kelly
Services. "The best managers understand a contented and motivated
work force will reduce costly turnover and will contribute to the
bottom-line through increased productivity." The U.S. scores are
only slightly behind those of the nations with the happiest workers
-- Denmark (74 percent), Mexico (71 percent) and Sweden (71
percent) -- and well ahead of the nations with the least-happy
workers -- Hungary (44 percent), Russia (48 percent) and Turkey (49
percent). Job satisfaction is also heavily influenced by how
employees view their bosses. Asked to rate their bosses on a
10-point scale, the American workers gave theirs a respectable 7.3,
on average -- second only to the 7.6 their Mexican counterparts
gave their bosses. Managers were rated on four attributes --
communication, leadership, team spirit and delegation skills. The
U.S. workers felt their bosses were best at delegating effectively
and weakest when it comes to communication. "Time and again,
workers tell us that they want a workplace with good morale,
stimulating work, a degree of autonomy, and meaningful feedback
from their bosses," said Corona. "That feedback need not be limited
to formal evaluations. Even informal feedback, especially if
frequently provided, can make a big difference." Some 58 percent of
U.S. workers said their bosses had rewarded them for a job well
done, while 29 percent said they were rarely or never rewarded. As
for who makes the best bosses -- men or women -- the vast majority
(75 percent) said it makes no difference. But 15 percent said they
preferred a male boss and 10 percent preferred a female. Among the
U.S. workers surveyed, those happiest in their jobs were in
Travel/Leisure (80 percent), Education (74 percent),
Science/Pharmaceutical (74 percent), Business Services (71 percent)
and Engineering (70 percent). Visit
http://www.kellyservices.com/res/content/global/services/en/docs/gws.pdf
to view the Kelly Global Workforce Index. About Kelly Services
Kelly Services, Inc. (NASDAQ:KELYANASDAQ:KELYB) is a Fortune 500
company headquartered in Troy, Mich., offering staffing solutions
that include temporary staffing services, outsourcing, vendor
on-site and full-time placement. Kelly operates in 30 countries and
territories. Kelly provides employment to more than 700,000
employees annually, with skills including office services,
accounting, engineering, information technology, law, science,
marketing, light industrial, education, health care and home care.
Revenue in 2005 was $5.3 billion. Visit
http://www.kellyservices.com/ .
http://www.newscom.com/cgi-bin/prnh/19991208/KELLYLOGO DATASOURCE:
Kelly Services, Inc. CONTACT: Renee Walker of Kelly Services, Inc.,
+1-248-244-4305, Web site: http://www.kellyservices.com/
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